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paul2009

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Everything posted by paul2009

  1. In my opinion, this is a huge issue for anyone using Squarespace 7.1. Whenever an image block is added to a Classic (not Fluid Engine) section, a Blog Post, an Event or the Product Additional Info section, Squarespace add the demo text "Make it stand out" and "Whatever it is, the way you tell your story online can make all the difference." and there's nothing you can do about it! As mentioned above, this has been happening since early 2021. I've written about it in this post. I asked about this issue again in 2023 and was told: "While we understand it may be inconvenient, I do need to confirm that Engineering doesn’t currently have plans to fix or improve the sitemap issue you reported [in June 2021]." There's a further SEO issue when you use pre-built page layouts. With these, a default SEO title is assigned (silently). Instead of defaulting to the page title, it sets the SEO title to the page layout name - such as "General 1", "Appointments 1", "General 2", "Blog 2" and so on. Did this help? Please give feedback by clicking an icon below ⬇️
  2. I am not seeing this issue on the mobile devices I have checked. Here is an example of what I see:
  3. This will be specific to the event page on your site as you'll want to include the unique collection reference of the specific events page being used for this purpose, otherwise these changes would affect other events on the page.
  4. When I open that PDF, it contains 8 pages 🙂
  5. Squarespace sites can only be hosted by Squarespace. You cannot host it elsewhere.
  6. Please contact Squarespace Customer Care directly about this.
  7. Gmail users should still be able to click 'mailto:' links to send an email, unless they've configured their browser to disable this or to use a different email service.
  8. You can achieve this by applying the same CSS styling to the Fluid Engine block that you want to remain in place. It would be a good idea to duplicate the title in the 'description' block so that the title and description are in the same block and will remain together on desktop. For example, if you add the title to the other block, and add this CSS it will be as illustrated below. .fe-block-c34fe7d013e84b560ea6 { top: 96px; position: -webkit-sticky; position: sticky; } You can then hide the separate title on desktop, so that it only appears at the top of the page on mobile. Did this help? Please give feedback by clicking an icon below ⬇️
  9. Hi! Thanks for using the Product Enquiry Form. If you have any questions about our products, please feel free to reach out directly to us via our contact page. We operate a live chat service seven days a week (at certain times of the day) and so can often answer all your questions within a few minutes. We have two products that make it easy for customers to contact you to enquire specifically about products: The Product Enquiry Form extension, that you purchased, is designed to make it easy for users to contact you about a single product. This is often necessary when products are made to order, involve high shipping costs, or require the price to be negotiated. It sounds like you need our Wishlist extension. This does exactly what you said above. Users can add up to 500 products to their 'cart' (or 'wishlist') and then submit their inquiry with the list of products. Please take a look at our Wishlist demonstration site to try it: If you'd like to 'upgrade' to the Wishlist, please get in touch with me (via my business website or by direct message) and I'll send you a discount code so that you only pay the cost difference between the two products. Did this help? Please give feedback by clicking an icon below ⬇️
  10. I recommend you contact Squarespace Customer Care directly, as they will have access to the site and domain and can assist you more easily. Their live chat service is easiest way to resolve something like this.
  11. I have just updated the CSS in the article. Did this help? Please give feedback by clicking an icon below ⬇️
  12. Do you have a product installed that is allowing you to preview the PDF in the browser? These often have buttons that need to be clicked to move between pages. If not, please provide a link to the page or the PDF so that we can test it.
  13. If you want to take online payments using the Commerce features of a Squarespace website, you'll need to use Stripe and/or PayPal. These are currently the only choices for online payment. Square is not supported for online commerce transactions (it can only be used for Point of Sale transactions and for Acuity Scheduling). If you want to use another payment method, you'll need to accept sales enquiries via the Squarespace website, but then deal with the customer offline regarding order processing and payment.
  14. Nothing should be preventing the search engines from finding your site content. Your sitemap is up to date and correctly references your content but, as I mentioned above, there is very little unique content to index at the moment. Also, you have some pages with demo content and, as these will contain the same content as thousands of Squarespace sites, this will be considered "duplicate" content, which is another reason not to index the content. For example, you'll want to disable the store-1 page (last edited on Feb 26) as it contains the Squarespace placeholder text of "It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference." Let us know how you get on.
  15. Can you provide a link to the store and help us to understand why you need to add a product to more than one store?
  16. Hi Anna I understand how frustrating it can be when your site is live but hasn't been indexed. I'm no SEO expert and I haven't seen your Google report but I can tell you: There aren't any technical issues affecting the site. There's nothing that Squarespace or GoDaddy can do improve your discoverability. I couldn't find any sites that link to your site. "Backlinks" would help to link your site to other relevant content. The site content may have been optimised, but the content is "thin". For example, your homepage only contains around 120 words, which may not be enough to convince search engines that the content is worth indexing. As I said, I'm not an SEO expert, but I understand search engines typically want to see more than 300 words on a page to rank it. If it were me, I'd add a lot more text content to the site and then I'd re-submit the updated sitemap. (Here's another post where I commented on thin content.) I hope this helps. As an aside (unrelated to discoverability) I recommend that you add the 'opt-out' option to your cookie banner. You'll find more details in this post. Did this help? Please give feedback by clicking an icon below ⬇️
  17. Please check the uploaded file contains more than one page. The entire PDF file will be downloaded.
  18. Please provide a link to the website.
  19. You can remove the cart icon from your Squarespace 7.1 header as follows: 1. Click Edit on any page on your site, then click Edit Site Header. 2. In the window that appears, click Elements. 3. Toggle the Cart option to off. 4. Click out of the window, then hover over Done and click Save. There's a setting to hide prices in your Squarespace 7.1 store. To hide prices: 1. Go to the store page 2. Click EDIT to edit the store page. 3. Click EDIT SECTION in the panel that appears. 4. Scroll down to SHOW PRICE and choose Hide. Did this help? Please give feedback by clicking an icon below ⬇️
  20. Although you stated that you want to share a YouTube livestream, if you want to privately share a livestream via a member area on Squarespace, you may be better using one of the paid services that offer this feature. For example, you could embed a livestream using Vimeo. They offer features including passwords and embed permissions to keep private streams secure. Did this help? Please give feedback by clicking an icon below ⬇️
  21. Hi Denise. I wrote that guide primarily for Squarespace 7.1 so, as you are using a Brine family template (Squarespace 7.0) you’ll need to disable Ajax Page Loading in the Site Styles panel for it to work without a refresh. Did this help? Please give feedback by clicking an icon below ⬇️
  22. If your friend cannot enter a US address, it usually indicates that a shipping profile has not been added for this country. Although you can set a default address, if one of your shipping profiles includes the US (or "Rest of the world") then other countries should be available for them to select. You can check your shipping profiles in Commerce > Shipping. You'll see that each shipping option lists the countries to which it applies. Did this help? Please give feedback by clicking an icon below ⬇️
  23. It isn't possible to change the product status when a product sells out, but you can hide the product(s) from the Product List Page (PLP) by adding this to Design > Custom CSS: /* Hide sold out products on PLP */ .grid-item.post-type-store-item.sold-out { display: none; } The product will then automatically reappear when stock is replenished. Circumstances can be different from store to store but, for the benefit of anyone reading this, I'd usually recommend showing the sold out products, not hiding them. A bold 'sold out' label typically communicates that your products are in demand and could encourage sales. Did this help? Please give feedback by clicking an icon below ⬇️
  24. The download link is unique for each purchaser, and expires 24 hours after the purchase. If the original customer doesn't download the file within 24 hours, when they click the expired link, a new link will be emailed to the original purchaser. This new will also expire within 24 hours. Did this help? Please give feedback by clicking an icon below ⬇️
  25. You can fix this by adding a description to each video in Vimeo 🙂. To do this: Log on to Vimeo Go to the Library Click on the title of your video Click on the description field below the player and edit it Press return/Enter on your keyboard or click outside of the field to save your changes. Did this help? Please give feedback by clicking an icon below ⬇️
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