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  1. Site URL: https://www.tattnessco.com/ I am trying to upload a DVD movie as a digital download for purchase in my website's shop in order to reach more customers with my product. I read Squarespace's help articles regarding digital products and I understand files can be no larger than 300MB. The original files for the DVD (menu, chapters and bonus features in separate video and audio files) are well over the file size limit (4.05 GB), therefore I created a zip file to reduce the file size but the zip file is still too large (3.88GB). I could remove the bonus features to reduce the file size h
  2. Hi, I am looking to sell a digital product but this is customized based on the customer. I saw that for the digital product, an existing file has to be available for download but since this is going to be customized, I was wondering if it was possible to upload a file onto a customer account. Thanks!
  3. Site URL: https://challengebonheurdemo.squarespace.com/config/ We're selling online courses (hosted on a different platform). It's a digital product, but it's not a file. It's a unique link. How can we send an individually UNIQUE link to each customer as their private invite link to the course? I'd like that after they purchase, an email will be sent to them with their private individual link. Currently this is hard in squarespace because of the (1) blanket email regardless of which product they purchased and (2) I didn't see any way to specify a list of links to send etc. Ano
  4. Site URL: https://join.oraclegirl.org/product/karmic-delete-6-2-source-connection-recalibration-mp3/ I'm wanting to have donation based pricing on my website for digital products. Is there a third party payment processor that would do this and how would i integrate that onto my site? I've left an example of exactly how I'd like it to work. Someone can name their price, yet a minimum donation amount is in place. Thanks :)
  5. Hi, I have a prospective client who wants to sell a 30-day video rental; basically, she wants her customers to purchase access to individual video content for 30-day periods. Is there a way to set this up with Squarespace or with any integrations or other services? Thanks in advance for any guidance. I don't have much experience with ecommerce on Squarespace!
  6. Site URL: https://www.kctracks.com/ Greetings! I have done a fair amount of custom CSS (~400 lines) and code injection on my new website without having to post here but I really would love some help now. After all the time and effort I have put into building my site through Squarespace, and the experience being overall wonderful, I was devastated to find out that you cannot add variants on digital products. That is all I will sell so this is very frustrating. So, I'm looking for a workaround. On any given product details page, can we: 1. Use a Button Block button in the Ad
  7. Site URL: http://www.bross.com I'd like to be able to give customers a digital version of a music album after they've purchased a CD. Is there a way to generate download links that I can then send to them?
  8. I have many digital products that I want to discontinue at the end of the month, but their standing on Google is not one that I want to give up or even break the link. Is there a way to have a digital product show as discontinued? I am working with the Avenue template also.
  9. Hi, we have digital products set up that have audio file downloads. I'd like to get a link to the audio file of the products I've uploaded so I can link to them from my email campaigns. Ideally, I'd like to upload these files via FTP to the assets folder but there is a limit of 10mb and my file size is 80mb. Does anyone have any suggestions that are possible without uploading the file to a third party system? Thanks, Max
  10. Im trying to sell digital products that will all be over 300mb in size even when zipped. Is there a workaround so I can sell a link to a google drive or outside source? It only accepts files not links. If I cant find a workaround Im most likely going to have to cancel my squarespace ging forward. Any help would be appreciated!
  11. Site URL: http://www.michaelluckemusic.com Hi, I'm new to Squarespace and trying to get a Store set up the way I want it. I sell sheet music, but due to copyright issues, several of my items are sold on another site. However, I would like to have all of my items grouped together in the same space, regardless if they are being sold directly by me, or not. Here is a link to my store page - https://www.michaelluckemusic.com/store. I currently have it set up so that the items directly underneath the "Transcriptions (Published)" banner are contained in a few List sections, and the images are clic
  12. Site URL: https://jaeminfrazer.com I'm selling an Audiobook + Ebook bundle in my store. I can upload the Ebook fine, but want to deliver customers a private link to Soundcloud so they can access the audiobook after the purchase. Any thoughts on how I can do that would be appreciated. Thanks
  13. Hi Guys, This is an update to a post I made yesterday. After pretty extensive research, I have determined what I was trying to do is currently not possible with SquareSpace. I have lowered my expectations and want to try Plan B. ๐Ÿ˜‚ I am trying to create a digital product (mp3 download) that can be sent as a gift with a personal message. I created a digital product with the download and then created a custom form that is triggered when someone clicks Add to Cart. The form collects the recipient's email address and a personalized message. However, I have not been able to figure out how
  14. Hi Guys, I'm an artist and would like to offer personalized e-cards with corresponding mp3 digital downloads of original music. I understand that it is not possible to offer variants of digital items, so I will need to make each a unique product. I believe I can create the products and set up the form for personalization without an issue. However, I am wondering if it's possible to implement my vision for delivery. After a person selects, personalizes and purchases an image/music combo, I would like the recipient to get an email with a standard subject ('A gift for you!'). The body o
  15. Site URL: https://www.firain.com/ I hope someone can point me in the right direction. A client has created an online magazine. She wants to sell it through online shops as a digital download. I am struggling to find information on any issues that might arise from selling a digital download on behalf of someone else, as a product in your shop. Has anyone had experience with this method of selling an digital download? Thanks, Jo
  16. Site URL: https://donoreggcompanion.squarespace.com/ Hi, Background info: I am setting up a small business that helps women with the overseas donor egg process. I have written a guide that is basically step-by-step about what to do.... I have a digital guide I want to sell online. Its far too long to create as a PDF - so I have set it up as a blog (well I have only done a few blogs for now it case it doesnt work). My issue is - that if you sell digital products the link disappears after 24hrs....I want the link to be accessible longer than that - and be accessed by a password.
  17. Site URL: https://www.realestateanalyzers.com/ Is it possible to modify the email that automatically gets sent to a buyer of a digital product? Right now this is what is sent: Your Digital Downloads Order Number: #52487 (placed on July 22, 2020 at 3:29 PM ET) Thank you for your order at Real Estate Analyzers. Your purchase includes digital downloads. Click the links below to get the files. Note that they will expire within 24 hours of your first access. DIGITAL DOWNLOADS digitaldownloadfile.zip
  18. Site URL: http://www.janekgwizdala.com Hi, Our business relies heavily on pre-orders for digital products, and we were unaware before we moved our entire business to Squarespace that this does not seem to be offered in any way that I've been able to find thus far. Does anyone know of a workaround? Thanks!
  19. I'm attempting to set up a website to sell digital prints of my photography. However, I'm finding that Squarespace's ecommerce options don't provide me with what I need (I think). Ideally, I would like visitors to be able to add photos to their cart directly from my Gallery Page. Attachment 01 is a snip I took from another website that I came across that is similar to what I'd like to incorporate into my website. As of now, I would have to number each picture in the Gallery Page (Attachment 02), and then add corresponding numbers to each digital product on my Store Page (Attachment 0
  20. Site URL: https://www.my-melodies.com/ Hello, I am self publishing a few piano books on my Squarespace site. Currently I have the physical books and digital Play-Along tracks as separate products, but would like to offer an option to bundle the physical books with the digital Play-Along tracks. I have set up a product variant for that option, but canโ€™t figure out a way to automate a digital download email sent to the customer. Does anyone know if there is a way to do this or a work around to offer this bundle? Or if thatโ€™s not possible through Squarespa
  21. Hey guys, I'm trying to decide which website builder better suits me so I do need to know if there is an option to "build your bundle" so the customer will be able to combine up to 3 (or whatever) digital products to save money and if I can set how much the discount would be. Also, if I will be able to turn on or off this feature anytime. If this feature is available, could you recommend me a step by step guide teaching how to do that? Thanks in advance
  22. I have created a digital product on my site i have done a dummy run for trying to download the product but when i click the link it dosnt download i just get a pop up that says the site cant be reached
  23. Hi everyone! I am trying to offer digital downloads on my store and need some help with how to get started! Iโ€™m looking for someone to help me that has sold ebooks/downloads/courses on their Squarespace site before! Thank you so much!
  24. Site URL: https://www.samadog.com/products Hello, I have seen this questions ask a few times (recently) but with no responses. I am hoping someone could help us with a single product redirect. We have a course we will be launching soon, we would like to redirect ONLY those who purchase the course to a thank you page that will have a video on it. We do not want all purchases to be redirected here. Is this possible? Thank you for any help anyone out there might be able to provide. Please note: the product is not live on our page yet to view - if that is needed for help. ๐Ÿ™‚
  25. Site URL: https://www.peterberzanskis.com.au/architecture I think I know the answer to this but I'm hoping I'll get a different one. I'm building a site to sell my photographic art. I'd like to offer digital downloads and physical prints. I can't seem to be able to do both on the one image. I could list digital and physical products side by side or run separate pages for digital and physical images but either option is messy. Is there a work around that you can suggest. Thanks in advance
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