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  1. It seems squarespace doesn't allow me to export my digital goods as .csv, why the hell not I don't know. Does anyone here know of a solution, a 3rd party app perhaps? Many thanks Simon
  2. Hello, I'm in the process of setting up my website to sell digital products and I notice you can't have different pricing options like you can for 'physical products'. My digital products need different pricing depending on the license option you choose, but the exact same file would be downloaded when purchased. Is there a way I can create different price options for a digital product? I do not want to list the different license options as separate products as I think this would be confusing for the customer.
  3. How can I make it so that when you specify Digital Instruction in Inventory Variants, during Checkout it would be perceived as a Digital product and you would not need to specify a shipping address? Thank you in advance!
  4. Site URL: https://www.nuovelife.com/store Are Digital Products only downloadable? Any way to sell Digital Products individually like the same as in Member Sections? We have a member section but we also have individual products. Ideally we want to sell them individually as viewer only, like the member section.
  5. Site URL: https://www.darcell.net/merch/digital-greeting-card-mommas-song I set up a digital product but there is no buy now button, just a product image...
  6. Hi Awesome community! I want to send my customer a bonus free digital file when they buy a certain amount of stuff... (Digital goods). Is there any way? I know i can set automated email through squarespace email campaign and syncing the digital file in the email through gooogle drive or dropbox..... But I am unable to set the amount of purchase for this automation. Please help, Will really appreciate.
  7. Im trying to sell digital products that will all be over 300mb in size even when zipped. Is there a workaround so I can sell a link to a google drive or outside source? It only accepts files not links. If I cant find a workaround Im most likely going to have to cancel my squarespace ging forward. Any help would be appreciated!
  8. I am trying to sell a digital download bundle of 3 images. I am not seeing how to do this as you can only select one image to upload that creates a downloadable link. Is this possible?
  9. Site URL: https://ferret-blue-kyef.squarespace.com/ Hello! I have a client who is selling pre-recorded yoga classes. Each class is a Vimeo link, and the way I have implemented this in the past has been to create a PDF with a link to the class and sell it as a digital download. Is there a better way to do this? Can we just have the actual link be emailed with the purchase confirmation?
  10. Site URL: https://www.huncreative.co Hello! Are or will there be any plans to offer the creation of variants for digital products? I noticed only physical products have this feature but it would also be VERY great for digital products that have variations: Example: Selling a single image at two different price points depending on usage.
  11. Hi i just wanted to see if there were any new quicker ideas for a workaround for digital product variants. I have used a previous response on the site to test out the approach of using customised product add to cart blocks on one of the product images additional info section. This works but is a bit clunky and time consuming, so wanted to see if any other options to try before doing the long work of putting on my many products. Thanks Ivan
  12. Hello, I have files (my design) to sale (already at Etsy). Planning to move as my own online shop. I have questions Which template to choose for digital sale? (those that I checking are sample of physical) What is the main concept using here? (for example, user login, purged and able to re-visit to re-download) What's ever the answer of 2. Does that provided as a built-in option to select when building online-shop or that require some code editing? Any requirements to open digital online shop (business license, etc.) more than personal web site? Thanks in advance
  13. Hi, We are non profit creating a visual campaign for companies and organisations to use on their own platforms. Companies and organisations sign up to join the campaign. When they sign up the choose an animal, they would like to sponsor. Each animal can only get chosen by a maximum of 5 companies/organisations. We have 40 animals to choose from. We are trying to figure out how to best set this up in squarespace. The easy solution would be a digital product for each animal, but our challenge is, that the downloadable assets will not be ready for download by the time they sign up to join the campaign. So this solution will not work. We looked into a service product, but we don't see an option to upload files there either. We then looked into membership areas, which might do the trick, as we can then create a member area and use email campaigns to notify the companies when the downloadable are there. But it looks like we will then have to create a distinct members area for each animal because all companies otherwise will have access to all assets for all animals. The biggest members area plan, we could see, was 10 distinct areas, so we can't create 40. Can anyone help us identify a solution, where we can have people sign up and then somehow allow them to return a few weeks later and download the assets without giving the access to other assets than the one they signed up for? Thank you in advance!
  14. Site URL: https://join.oraclegirl.org/product/karmic-delete-6-2-source-connection-recalibration-mp3/ I'm wanting to have donation based pricing on my website for digital products. Is there a third party payment processor that would do this and how would i integrate that onto my site? I've left an example of exactly how I'd like it to work. Someone can name their price, yet a minimum donation amount is in place. Thanks :)
  15. Hi, I am selling both physical and digital products on store. For selling physical products, I set the VAT for some countries in such a way that includes the tax for shipping cost. However, that is not needed for the digital, and I want to stop my tax rule for physical products appearing for the digital product when checkout. This is how it's shown for all products now. I want to set a separate tax rule for physical and digital product each. Is that possible at all?
  16. Hi Guys, This is an update to a post I made yesterday. After pretty extensive research, I have determined what I was trying to do is currently not possible with SquareSpace. I have lowered my expectations and want to try Plan B. 😂 I am trying to create a digital product (mp3 download) that can be sent as a gift with a personal message. I created a digital product with the download and then created a custom form that is triggered when someone clicks Add to Cart. The form collects the recipient's email address and a personalized message. However, I have not been able to figure out how to access the email address or message to do anything with them (for example, I would still like the giver to get an order confirmation/receipt - but I would like the recipient only to get the email with the personalized message and link to the download). Any idea if this is possible? Any insight would be really appreciated! Thanks! John
  17. Hi Guys, I'm an artist and would like to offer personalized e-cards with corresponding mp3 digital downloads of original music. I understand that it is not possible to offer variants of digital items, so I will need to make each a unique product. I believe I can create the products and set up the form for personalization without an issue. However, I am wondering if it's possible to implement my vision for delivery. After a person selects, personalizes and purchases an image/music combo, I would like the recipient to get an email with a standard subject ('A gift for you!'). The body of the email should display the image, the personalized message, and a link to the mp3 download. Is this possible? Any help would be appreciated!
  18. I'm attempting to set up a website to sell digital prints of my photography. However, I'm finding that Squarespace's ecommerce options don't provide me with what I need (I think). Ideally, I would like visitors to be able to add photos to their cart directly from my Gallery Page. Attachment 01 is a snip I took from another website that I came across that is similar to what I'd like to incorporate into my website. As of now, I would have to number each picture in the Gallery Page (Attachment 02), and then add corresponding numbers to each digital product on my Store Page (Attachment 03). This is far from ideal. Also, when I add each photo as a product on the Store Page, the product page does a weird crop of the photos, so the user can't even see the full image that they are purchasing. I'm looking for any kind of help - anyone have similar issues? Workarounds? Another option that I'm not considering? Any help at all. Thanks.
  19. Site URL: https://www.my-melodies.com/ Hello, I am self publishing a few piano books on my Squarespace site. Currently I have the physical books and digital Play-Along tracks as separate products, but would like to offer an option to bundle the physical books with the digital Play-Along tracks. I have set up a product variant for that option, but can’t figure out a way to automate a digital download email sent to the customer. Does anyone know if there is a way to do this or a work around to offer this bundle? Or if that’s not possible through Squarespace, maybe to send an automated unique download code for the digital play along tracks? Any help with this would be greatly appreciated! Thanks, Brock
  20. Hello, How do I prevent showing the digital files online and instead allow the digital files to be sent over emails only? Also, if there a way to extend the email expiry (currently its 24 hours).
  21. Site URL: http://www.makeup-etc.net Would be great for my customers to always have access to the file they have purchased.
  22. I need to add an audiobook to my list of products but the file size max. is 300mb. This seems excrutiatingly small considering people sell audiobooks and music on this platform. Does anyone know of a work-around that won't effect the file quality?
  23. I'm planning to host a virtual summit on Squarespace. I don't have a summit package; on the advice of someone who has self-hosted and done the package deal and prefers self-hosting, I'm planning to use YouTube for videos and make pages on my website for each day of the 3-day event. We will have 15-20 speakers. Has anyone had experience with this/have tips or advice for me?
  24. Site URL: http://www.gemmaknightyoga.co.uk Hi, My videos are currently hosted on Vimeo and I’m looking to sell a series or ‘bundle’ of videos as a digital product on my Squarespace site. I want this to look professional without any added cost of members area etc. Is this only possible by sending a download link as I don’t want my videos to be available to download.
  25. Site URL: https://www.realestateanalyzers.com/ Is it possible to modify the email that automatically gets sent to a buyer of a digital product? Right now this is what is sent: Your Digital Downloads Order Number: #52487 (placed on July 22, 2020 at 3:29 PM ET) Thank you for your order at Real Estate Analyzers. Your purchase includes digital downloads. Click the links below to get the files. Note that they will expire within 24 hours of your first access. DIGITAL DOWNLOADS digitaldownloadfile.zip I would like to add some text that direct the user to a link on my site for additional support and to get started. Thanks!
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