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  1. Hi there! I'd love to add a 'virtual postcard' function to our website where a customer can select 1 of 5 images, add a greeting/text of their choice and then it emails to a friend on all the same page. This would be free so the customer doesn't pay. Any ideas how I could do this? Thanks!
  2. Hello, can anyone please guide me how can i convert my existing physical or service product to digital product? any help would me appreciated. Thanks
  3. Im trying to sell digital products that will all be over 300mb in size even when zipped. Is there a workaround so I can sell a link to a google drive or outside source? It only accepts files not links. If I cant find a workaround Im most likely going to have to cancel my squarespace ging forward. Any help would be appreciated!
  4. Site URL: https://www.thepivotquest.com/ Hi. How do I add a block to my 1-page website that offers a free eBook download in exchange for the visitor's email? I prefer a block rather than a popup. Can I upload my eBook to Squarespace so that the download link appears automatically, or must I use a third-party email service for that? Thanks!
  5. Hey guys, I'm trying to decide which website builder better suits me so I do need to know if there is an option to "build your bundle" so the customer will be able to combine up to 3 (or whatever) digital products to save money and if I can set how much the discount would be. Also, if I will be able to turn on or off this feature anytime. If this feature is available, could you recommend me a step by step guide teaching how to do that? Thanks in advance
  6. Site URL: https://www.hairdressinglive.com/coia-styles The embedded codes on the "enrol" buttons do not properly work on pages with two options. The first button displays the second class (Diamond lights) first and when you click "X", it will display the first class (Solar blends) which is supposed to be the only one directed. This error makes the second button to not function, which is supposed to be directed to second class (Diamond lights). Also, the "Purchase both masterclasses" button shows the subscription for the entire masterclasses offered in our site instead of only these two class
  7. Site URL: http://www.gemmaknightyoga.co.uk Hi, My videos are currently hosted on Vimeo and I’m looking to sell a series or ‘bundle’ of videos as a digital product on my Squarespace site. I want this to look professional without any added cost of members area etc. Is this only possible by sending a download link as I don’t want my videos to be available to download.
  8. Site URL: https://francischouquet.com Hi everyone, I have a shop where I sell fonts. Sometimes I publish updates for these fonts. How can I select the right customers to send them the updates? When I go in profiles, I can see the customers, but I can't filter them by product. I thought I could add tags to the products but it is not related to customers. And I don't want to tag ALL my customers manually to select them by product. So how could I do that? Thanks, Francis
  9. Hello, I'm in the process of setting up my website to sell digital products and I notice you can't have different pricing options like you can for 'physical products'. My digital products need different pricing depending on the license option you choose, but the exact same file would be downloaded when purchased. Is there a way I can create different price options for a digital product? I do not want to list the different license options as separate products as I think this would be confusing for the customer.
  10. Site URL: https://cafephotoaustin.com I am a photographer that sells multiple photos with same options. Is there a way to display the actual photo number and or be able to see the actual photo that was purchased? Seeing the photo number generated by the camera would be ideal. Is there a way to show the photo number for each in the gallery?
  11. Hi, we are working on adding some digital products to our site for sale. However we noticed the only option in downloadable products. Does anyone know a work around for adding a link instead? For example we have a custom content calendar we created in google we want to add.
  12. Site URL: https://www.heatherwineryoga.com/ I have a client that wants to remove the 24 hour deadline to download a purchased digital product. Does anyone know if that's possible?
  13. Hello, How do I prevent showing the digital files online and instead allow the digital files to be sent over emails only? Also, if there a way to extend the email expiry (currently its 24 hours).
  14. I'm planning to host a virtual summit on Squarespace. I don't have a summit package; on the advice of someone who has self-hosted and done the package deal and prefers self-hosting, I'm planning to use YouTube for videos and make pages on my website for each day of the 3-day event. We will have 15-20 speakers. Has anyone had experience with this/have tips or advice for me?
  15. All, Good afternoon! I'm exploring starting a new ecommerce site selling some specialized digital products and I was wondering where the digital data is hosted and if there are any speed limits on downloads. A typical digital product of mine should only be 2 - 5 MB, so I want to make sure there won't be any traffic issues. Secondly, I was wondering if we can break down the categories into sub-categories. I may end up with a category structure like the following: - Level 1 - Level 2 - Level 3 I didn't see anything that looked like that, but am only evaluating a d
  16. Hello, Hoping I found the right crowd. I am offering a PDF download as a free gift for signing up to our newsletter. I have all the emails automated but I can't -link the download to the automated email -get the the link to auto download vs. open in a new page Is there a way around these? Thanks!
  17. Site URL: https://www.samadog.com/products Hello, I have seen this questions ask a few times (recently) but with no responses. I am hoping someone could help us with a single product redirect. We have a course we will be launching soon, we would like to redirect ONLY those who purchase the course to a thank you page that will have a video on it. We do not want all purchases to be redirected here. Is this possible? Thank you for any help anyone out there might be able to provide. Please note: the product is not live on our page yet to view - if that is needed for help. 🙂
  18. Site URL: https://www.tattnessco.com/ I am trying to upload a DVD movie as a digital download for purchase in my website's shop in order to reach more customers with my product. I read Squarespace's help articles regarding digital products and I understand files can be no larger than 300MB. The original files for the DVD (menu, chapters and bonus features in separate video and audio files) are well over the file size limit (4.05 GB), therefore I created a zip file to reduce the file size but the zip file is still too large (3.88GB). I could remove the bonus features to reduce the file size h
  19. Hi, I am looking to sell a digital product but this is customized based on the customer. I saw that for the digital product, an existing file has to be available for download but since this is going to be customized, I was wondering if it was possible to upload a file onto a customer account. Thanks!
  20. Site URL: https://challengebonheurdemo.squarespace.com/config/ We're selling online courses (hosted on a different platform). It's a digital product, but it's not a file. It's a unique link. How can we send an individually UNIQUE link to each customer as their private invite link to the course? I'd like that after they purchase, an email will be sent to them with their private individual link. Currently this is hard in squarespace because of the (1) blanket email regardless of which product they purchased and (2) I didn't see any way to specify a list of links to send etc. Ano
  21. Site URL: https://join.oraclegirl.org/product/karmic-delete-6-2-source-connection-recalibration-mp3/ I'm wanting to have donation based pricing on my website for digital products. Is there a third party payment processor that would do this and how would i integrate that onto my site? I've left an example of exactly how I'd like it to work. Someone can name their price, yet a minimum donation amount is in place. Thanks :)
  22. Hi, I have a prospective client who wants to sell a 30-day video rental; basically, she wants her customers to purchase access to individual video content for 30-day periods. Is there a way to set this up with Squarespace or with any integrations or other services? Thanks in advance for any guidance. I don't have much experience with ecommerce on Squarespace!
  23. Site URL: https://www.kctracks.com/ Greetings! I have done a fair amount of custom CSS (~400 lines) and code injection on my new website without having to post here but I really would love some help now. After all the time and effort I have put into building my site through Squarespace, and the experience being overall wonderful, I was devastated to find out that you cannot add variants on digital products. That is all I will sell so this is very frustrating. So, I'm looking for a workaround. On any given product details page, can we: 1. Use a Button Block button in the Ad
  24. Site URL: http://www.bross.com I'd like to be able to give customers a digital version of a music album after they've purchased a CD. Is there a way to generate download links that I can then send to them?
  25. I have many digital products that I want to discontinue at the end of the month, but their standing on Google is not one that I want to give up or even break the link. Is there a way to have a digital product show as discontinued? I am working with the Avenue template also.
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