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About Me




Expert ID

  1. I have no idea how I've messed this up. On clients page, pages > main nav > links are not working to jump to page for editing? I changed two linked categories on main nav and now when I click on any of the links to view / edit a page using the side menu it just stays on the homepage? I need to scroll down to not linked and click on shop all to view the products. Clicking on the links in the nav on the preview side works fine (except for special occasions which comes up blank, but was working fine yesterday) What have I done? Any guidance would be greatly appreciated. Thanks in advance.
  2. I am experiencing major delays in portfolio content showing up, particularly in mobile view, on the "Our Work" Page of my site while using the site-wide animation "slide". This is the portfolio image gallery that links to the portfolio sub-pages set to "grid-overlay" layout. This makes it so that while viewing the "Our Work" page you have to scroll way down the page before content populates. Does anyone know how to disable site-wide animations for just one Page? Is there any custom css that might solve this? Site unpublished. Password: Squarespace
  3. Hi y'all I have a question for the menu on mobile version. I have a folder name "space" that include "architecture" and "object" pages in it. In the mobile menu, when i click into "space", another page pop up for drop down menu. How can I put the "architecture" and "object" on the same page of "space" in the burger menu? I want the menu to be left aligned and the architecture and object shown as the last image. Thank you for your help!
  4. Site URL: https://www.leilfornar.com/vlog Password: Aloha Hey Guys! I am using the video page feature for a project; instead of uploading videos to the series, I used a Vimeo embedded link. I pasted the website and password. However, now the Thumbnail proportion is a) not 16:9 and b) super blurry. Weirdly, on this page feature uploading a custom thumbnail is only available when I upload the video to Squarespace but not when using the Vimeo link. Does anybody know how to fix the bad Thumbnail quality and change the format of Thumbnail? Thanks, Julius
  5. I would like the two pricing lists to appear side-by-side when viewing from mobile for this particular page. I've searched and tried some codes provided by @tuanphan without success. Any info/advice is appreciated! https://www.arielna.com/atompricingchange2023
  6. hello i am trying to link a page to a gallery image. i have selected the page but its not responding. I have a fade in caption via coding can anyone help please? the image shows the word wall as an example thanks
  7. Hi, I created my website and I’m basically done. The only issue I’m having is there is this white bar at the bottom of my screen and I don’t know how to get rid of it. It’s at the bottom of all of my pages. Even on my store.Can someone please help. I have to publish my website soon. I’ve been trying to figure this out for days.
  8. I'm building a SS website for a client. They would like to have 2 tabs on the top of their page like the link below. Also, is it possible to make them somewhat of a different look or something similar to this website. tabbed page example. I assume this would be custom code. If I could get some code to do this, that would be even better. Thank You Jim
  9. Site URL: https://www.lead406.com/cart I am helping out with this site and for SEO purposes want to hide, disable, or delete the cart page. The cart symbol has been removed from the site but https://www.lead406.com/cart still comes up as an active page. In my pages overview I can't find the cart page anywhere.
  10. Hello, I'm trying to get an iframe to fill a full section on a page for a client website. At the moment it seems to be full width, but at a small height. I've added the below to the CSS (which made it full width), but can't seem to get the height to change. The iframe has a built in responsiveness so it changes to mobile version on small screens, so I'd like it to fill the section on both desktop and mobile. Happy for it to have some white space around if needed (as is at the moment). Page: https://www.sdaservices.com.au/eligibility-tool CSS used currently: #block-yui_3_17_2_1_1674441724084_27722 .sqs-block-content { height: 100% !important; } #block-yui_3_17_2_1_1674441724084_27722 iframe { top: 0; left: 0; height: 100% !important; width: 100% !important; } Thanks in advance 🙂 A
  11. Hi all! This is the first time I've been using Squarespace and I ran into a problem that I cannot seem to fix. Every new page I create copies a certain section of another page. When I delete said section on the new page, the contents are also deleted from the original page. Is there a setting causing this issue? Thanks in advance!
  12. Hi, apologies for what is likely a pretty basic question. My client is creating a range of 'how-to' guides as a lead magnet. Their mailing list is with Hubspot. Where do I host the lead magnet? I know it can be added to a 'landing page' on Squarespace or one created with Hubspot. I'd prefer to create it on Squarespace as it will be on brand! But is that possible to capture email addresses? Thanks in advance
  13. Hello team, my client as inadvertently deleted a folder full of pages, each of which is a biography on a person-there are probably 80-ish pages...is there any way to recover the deleted content (over 30 days old)?
  14. Hi everyone, I am currently building my website and I have trouble hiding the folders of the navigation bar from google search (see screenshot). I managed to hide single pages via the SEO options but there's no option to hide the "title"/"main catagories" from the nav bar. Is there an easy way to hide all pages but the coverpage from google search until I'm ready to launch the website? Hope you can help me with this issue!
  15. Site URL: https://jhuynhdesign.com Dear Squarespace team,On my website, I have set up a "splash screen", which is a GIF that animates off the page. I only want this animation to appear the first time the homepage is initially loaded. My first problem was that this animation would appear anytime I tried to navigate to a new page on the website, but I then realized it was because I applied the code in the site wide code injector. I then removed it from there and injected it to just my "work" page, but it has a portfolio layout on the page. Which then leads to the animation being displayed every time a new project page is clicked on. Is there a way to just have it load on the first "work" page and not the corresponding project pages within it? Is there a better place to put the code and add additional code to have it play only once on the initial homepage load? FYI to set up the splash screen, I currently use the code below injected into the advanced page settings of my "Work" page(which is the portfolio layout) .thanks!Jessica <div class="splash-wrapper"> <img src="https://static1.squarespace.com/static/604960c8e5cc251ac72ff9f5/t/60b741b47e6b260d3ca3fb2b/1622622645566/wordmark-transparent-final.gif" width="500" height="auto"></img> </div> <style> .splash-wrapper{ position: fixed; z-index: 9999; background-color: #ffffff; height: 100vh; width: 100vw; display: flex; flex-flow: column nowrap; justify-content: center; align-items: center; animation-name: slideOut; animation-fill-mode: forwards; animation-duration: 2s; animation-delay: 3.375s; } @keyframes slideOut{ from{margin-left: 0vw;} to{margin-left: -150vw;} } </style>
  16. Are there any function that can copy the whole section from one page to another? I have some pages need the same section. I need to duplicate the page many time to achieve it. Can we have a function to make some custom section and save it for other pages within a site?
  17. The following url on my site goes to an anchor that is mid-way down the page: https://www.nicolebrancato.com/discography/#video when you click the link, the top of the page loads first, then there is some lag time, then it scrolls quickly to the anchor point. If you are already on the top of the page "discography" and follow the link "video" through the dropdown menu ("watch/listen" in the header, then to "video"), it will scroll right down. My question is this: can I make the anchor link (https://www.nicolebrancato.com/discography/#video) load straight awayto the anchor point, instead of the top of the page loading first and then having lag time? Thanks in advance for the help!
  18. Hi all Has anyone figured out a way to have products in multiple categories without having to add that product to multiple stores? It seems bizarre that this isn't already a feature as most stores aren't single layer stores I suspect. I own a shop that has totally different 'categories' like outdoor plants, garden sundries, floristry supplies and indoor plants. Within each of those sit other categories - like watering cans, plant pots etc etc. Some of these products will span multiple categories especially during Christmas - some floristry sundries which will be used to make wreaths for instance, or garden tools which can be gifts. Another example is a plant mister, which is in the sundry category but I also want it to be in the plants category as an add on purchase. Short of making a separate store called Christmas or whatever and then duplicating all of the relevant products into that store I can't find any other way to have these products in multiple categories. Surely I can't be the only one who needs to do this? I've also noticed that although all of my products from multiple stores show up in the inventory not all of the categories from each store do. I have a load of floristry items that I set up originally but now I've created another page with a new store and need to move them to the new category but I can't - any ideas? The way squarespace works seems to be quite basic in terms of its ability to organise your products, and every other platform I've tried lets you have one store where you can add products to multiple categories and have multiple pages using that one store ... any help would be amazing. here's the website if you need to have a look at what I mean. www.frondere.uk thanks!
  19. Hi there, I started editing a few pages on my website yesterday and then at some point, the text and photos I had added disappeared. Can anyone else diagnose what happened? Is my work lost? I hit save/done when making all changes.
  20. Hello I'm sure this has been asked before, but is there a way to copy the contents of multiple pages to a new page? I have to present a portfolio of multiple strands of my work, I want to make a single page which has content from several (6) other pages and was wondering if it is possible just to duplicate the content of these pages and add them all to a single new page? Much like the 'duplicate' function, but with several pages into one. Cheers!! Simon
  21. Hello, The website I am trying to create has nearly 200 products and I want them all in the same store but I want to break up the stores pages so it seems more organised. So at the bottom you have the option to go to the next page to view more products.
  22. Please see Configurator Page Text and Image Blocks. Occasionally folks have asked for more complex ways of selecting a product, beyond the usual product variants select menus. These are often referred to as product configurators. Usually the requested configurator is fairly complex. My code is not for that use case. There are some products where a product option's variants can be represented with simple text and static images. For example color: red, green, and blue. And, size: small, medium, and large. If you think my code might work for your use case, give it a go. Let me know how it goes.
  23. Hello! I added new pages to my site but the footer didn’t update to add them. Now if I click on certain ones they take me to the URL error page. When I try to edit the footer it doesn’t work either. Anyone know how to change them? thanks!
  24. Hello everyone! I'm new to Squarespace, and I'm having a problem with my site. So I want to add a moving, slider ban. Something like what you see on this website: https://molchanova.school/ However, it seems like Squarespace doesn't have a template for it, and I can't seem to find any blocks that would work. To go into more detail, I'm trying to create a moving slide at the top of my site(just underneath the header). I want to be able to advertise multiple products now. I also want to have a button on each slide. Here's what I've tried so far: I tried using a gallery as a banner. This could work, but then I can't add buttons, and they won't move with the slide. Does anyone have a solution to this problem? Thanks!
  25. Is there a way to float two page sections to be side by side, rather than stacked? I have two list sections called "What We Do" and "What We Don't" and I'd like them to be next to each other in a column if possible. I also only want this to be on the desktop version. I've tried this code but it's not quite right: @media screen and (min-width: 1200px) {div section[data-section-id="63c369b5c4b623793a779094"]{ display: flex;width:50%; align-items: flex-end; float:left; max-height:500px; }} @media screen and (min-width: 1200px) {div section[data-section-id="63c36c958da16c30787a8f74"]{ width:50%; max-height:500px; }} https://trivium-trivia.squarespace.com/hosts pass: manifest
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