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  1. Site URL: https://www.herocards.us/ Google Console appears to be indexing my site but says "couldn't fetch" every time I try to submit the sitemap.xml. There are other forum posts about this, but the only resolutions I'm seeing range from "wait" to "don't worry." It has been a month since I first submitted my sitemap, and I'm still getting "couldn't fetch" under GC Sitemap, and "Indexed, not submitted in sitemap" when I do a URL Inspection. Help!
  2. Hi, I have managed to get most of my pages indexed by Google, however, certain ones are not coming up due to "error found" - The error is that the sites are in HTML. I am brand new to this, the only thing I can think of is that the template I have picked for these certain Pages within my site are set up differently. How can I fix this issue? it applies to these pages within my site: www.optisportsphysio.com.au/news (and the blog posts within) www.optisportsphysio.com.au/team Thanks
  3. Site URL: http://www.delawareconsolerepair.com I have been using Squarespace for about 8 years now for my companies website. About 10 days ago I created a new site for another business I have started. I am 10 days in and my site map has yet to generate. It says {"message":"Sitemap not yet generated. It will be generated within the next 24 hours."} I have reached out to customer support twice now and keep telling me the sitemap will generate within 24 hours yet it’s had this message since day one. They even pushed for a manual refresh of the set map on Monday. It is still not generated. Without the sitemap generated I cannot submit my website to Google for indexing. Please someone help! http://www.delawareconsolerepair.com is my domain
  4. None of my blog posts appear in my sitemap. When I submit the sitemap to Google Search Console the blog posts don't get indexed. Is this an error or something intentional and if so, why? THanks
  5. Hi, I'm working on a site with a members area. In the site nav I've added the button feature, and renamed it 'LOGIN' and the page linked to that button is the homepage of my members area. This issue I'm having is that I have designed a Members Area homepage, which I want the user to be directed to once they hit login, however, when I click the login button (after logging out of SS and using the site as if I were a customer) the button directs me to a page that is not only not in my list of created pages, and therefore uneditable/deleteable, it also has a button that asks me to join, which then takes me to a payment details page. In other words, the page link I have assigned to the button doesn't seem to be accessible... Site link: https://strongly.health/
  6. Hi, I indexed my new site via Google Search Console. But now when I search for my site, using the domain, the sitemap appears in the first three results - but nothing else? Have I gone wrong somewhere? How can I fix? Thank you!
  7. Hi, we're reorganizing content on our new site and would like to consolidate some of the various pages we've had made. Is it possible to move a block of content from one page to another, or to "merge" multiple pages together? I'd really rather not recreate the whole page from scratch. Any help is welcome, I tried searching the guide but was unable to find advice there. Thanks.
  8. Hello, This question is primarily about submitting a site-map with google / “indexing” our website with google(?) so that it correctly appears as the first search for our business website. We have previously used Square Space for our website, www.beilbys.com, since 2018 - however Square space is quite incompatible with our industry (furniture retail in Australia, particularly South Australia). The domain “www.beilbys.com” is still valid until 2023, and I have switched off auto renew, as I have done with our square space website. I’ve purchased the domain www.beilbys.com.au, to capture the Australian market, as we are a localised, Australian business, and that website is live, and we are using Shopify instead which allows for much better presentation of our products, and the overall site looks much better than previously using square space. (Especially on mobile phone view, the background image would cut out and distort, on square space). I am having great difficulty with Google Search still showing our dead Square Space website as the first link to our business website. Even when I have turned the site to private. I have now just hidden all the pages and changed the background to “we have moved” with a link to our new website. I understand I cannot delete “robots.txt” from square space, as suggested by google - but it says I should prepare a sitemap or request an index for my new site? I have no idea what any of that means and none of the google explanations seem to provide any clarity. Could anybody help by explaining how I can stop our old squarespace website showing on google and instead have our new website, www.beilbys.com.au showing up as the first result for our business? Thank you!!
  9. Hi! I am using a template to update some pages of a website but not all. I want to merge the two sites (the existing site and the new template website) in my Squarespace account so I can combine them into the same site. How do I do this?
  10. Site URL: https://www.wickedinkpublishing.com/sitemap.xml When I go to generate the sitemap for our website, it doesn't work. I also get an error that the URL set is not present or missing tags? I am under the impression that Squarespace would generate a sitemap automatically? How can I go about getting this rectified?
  11. Site URL: http://www.katori.com.au The blog pages are disabled and set to hide from search results; however the sitemap for this site still shows these pages. The date shown on the sitemap are the date of the creation of these pages. Does it take long time to update?
  12. Site URL: https://www.sbloccoamazon.com/ Hi everyone, I've been working on my website for over a month now and I just realised that my sitemap is not updated at all. The last update has been on may 2021-05-11 and since then there have been many changes (and at least 15 new pages). Any help?
  13. Site URL: https://www.andrewhare.info Hello, can you help please. i have three sites recently created and am confused why one is showing on the GSC ok, but the other two are creating errors i have looked and cant see anything wrong squarespace but when i look at each site and add sitemap.xml afterwards no data pops up which indicates that there is no sitemap. askandrew.blog andrewhare.info any ideas? GSC is saying: Line 2 Parent tag: urlset Tag: url
  14. Hi all. I just reported an error to SS with sitemaps. It wasn't clear how they will handle regenerations after the fix, so I'm letting everyone know in case you're impacted. It looks like the issue started around mid-May 2021. New images have been added as <image:title>Image Name - Make it stand out</image:title> and if no caption was specified <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>. This is on 7.0 and 7.1 sites. After the fix, I hope they automatically regenerate a sitemap for all impacted sites. But if not, and you (or clients) don't update often, then you'd need to keep an eye out for the fix and request a regen. If you update frequently, then it is a nonissue. Good luck!
  15. Site URL: https://www.siloamspringsmuseum.com/ I have been struggling to get my webpage to appear on Google for about a couple of months now. I started working at a local history museum a few months ago. They had already created a webpage using Squarespace, but wanted a fresher look and some updates. The website never had issues with being discoverable until I chose a new template and launched it. I've tried multiple routes, such as making sure the indexing by Google button was on, claiming a sitemap via Google, making sure my website domain (done through a third party) was connected and up-to-date, and so on. No matter what I've done or changed, it still is not discoverable. Can anyone give advice on how to fix this? Here is the website link: https://www.siloamspringsmuseum.com/
  16. Site URL: https://www.potsandpaperbysteph.com/ I have noticed that my website appears differently in google when my business name is searched with and without spaces. When you search 'potsandpaperbysteph' this is what appears: When I google it with spaces, this is what appears: 1. How do I get google to display my site so that my homepage appears first when my name is searched without spaces? 2. How do I get the full list of sitelinks to appear when customers google my name with spaces as they do without? My analytics tell me that my highest search keyword is 'pots and paper by steph' with the spaces so I'd really appreciate it if the my homepage/the sitelinks could show when people google this too! I hope that this makes sense - I'm a total novice and any help would be greatly appreciated 🙂 Thank you!
  17. Site URL: https://www.relativelygenealogy.com/ I have a new site and was trying to figure out why it's not being indexed properly. I submitted a sitemap on April 23. My pages weren't getting indexed so I had some of the pages manually indexed. Google search console has a message for most of my pages saying that they are indexed but not in the sitemap. If I do a search site:relativelygenealogy.com only 2 pages appear to be indexed. Any suggestions?
  18. Site URL: https://www.brandtag.be I get an error on Google Search Console, saying it is unable to crawl 'https://www.brandtag.be/our-work/case-study-dunja-the-voice-4647j'. Which makes sense, because that page doesn't exist. The one that does exist, is https://www.brandtag.be/our-work/case-study-dunja-the-voice (without the -4647j attached to it at the end. Now my simple question is: why does Squarespace generate this non-existing URL. And how can I fix that?
  19. Hi guys, I have an error within one of my sitemaps. I was hoping you could give me some information how to fix it <changefreq>daily</changefreq> <priority>0.75</priority> <lastmod>54038-10-04</lastmod> It is the last mod. I tried to modify it and it didnt have an effect. I am stumped. Thank you
  20. Site URL: https://www.alexengelsfitness.com/ Hello, I added my sitemap to google console and it was processed succesfully, but it says there is only 1 valid URL, and 8 excluded. The excluded URLs obviously don't show up in search results. I think google considers them to be duplicates (?), since there is some duplication of content between pages The 1 valid URL is actually the least important one: https://www.alexengelsfitness.com/gyms How do I tell google that the other 8 pages, or at least my home page, are canonical? Thank you!
  21. marztiroo

    sitemap issue

    Site URL: https://www.hendrxhealth.com/ Hello. We submitted our sitemap through Google Search Console. Most of our site's main pages now appear in Google search results, but two main pages are missing (hair loss page and FAQ page). Is there something I can do to get the two missing pages to start appearing in Google search results? Also, the description for our ED page is displaying incorrectly in search results (see attached screenshot). How can I get the correct page description to appear in Google search results? Any assistance would be greatly appreciated!
  22. 1. The new 7.1 portfolio feature seems great, but ideally I'd like a main 'work' subpage featuring my full portfolio, and a few of these portfolio items 'featured' on the homepage. Currently the only way to do this seems to be to have two separate portfolios, one for 'work' and one for 'featured homepage'. Obviously for the same portfolio item to be in both of these would result in duplicated pages, which would be bad for SEO/UX. Another workaround might be to have the homepage one as a basic 'gallery' with click throughs to the individual portfolio pages but you lose the functionality of the hover/overlay title of the portfolio item. Is there another workaround or way to set this up that I'm missing? 2. The Portfolio item limit is 40, which isn't great for bigger or busier portfolios. What's the best workaround for bigger portfolios? The only thing I can envisage is a main 'work' portfolio, and as it gets bigger moving case-studies over to an 'work 2015-2020' portfolio, repeating for subsequent years as it overspills and linking to these somewhere on the 'work' portfolio. Apart from the manual/admin headache and bad UX, this would also require setting up 301 redirects from the old '/work' content to the new '/work-2015-2020' content after you move it so seems a bit messy to me. Appreciate any thoughts or advice on these!
  23. Site URL: https://www.dynamicsofrecovery.com/ I added site map to search console but it could not fetch it, you can check sitemap exist but google search console it not fetching it. Any one faced this issue and then find a solutions? Website site map url https://www.dynamicsofrecovery.com/sitemap.xml
  24. First time using Squarespace as an experienced web dev. Is there just no way to nest multiple folders within each other? Can one folder only hold pages and that's it? If so, that's really disappointing and limiting. Not to mention more difficult to maintain and visualize. I haven't had any luck searching the internet. Basically I'm looking for something like this.
  25. Site URL: http://lightchange.com Reviewing the sitemap for my site and noticed a desc that was off. It appears to be from a dentist in VA, however the site I'm managing is for tech engineers. So how did a desc from a dentist from VA arrive on my site? I have no idea and neither does Squarespace support. As a matter of fact, when I asked they prompted ended the session. If Squarespace has a glitch that is swapping information between sites, this sucks for SEO, but also could be a security problem. Anyone else have this experience?
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