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  1. Site URL: https://www.gillettecamels.com I know how to require a minimum order amount before Point of Sale checkout, but I really need a solution for credit/debit cards specifically. My client runs a concession stand and if someone buys a $1.00 candy bar and wants to pay with a card, the processing fees eat a lot of that. Is there any other option to add a service fee for card purchases that are below a minimum amount... say $10?
  2. Site URL: https://www.mitochondrialyoga.com/ My client wants to add Bitcoin as a payment option on his website, any suggestions?
  3. Hello guys! Please do something to add iDeal to your payment methods. Stripe supports it, yet it is not yet available on your part. You have just integrated Dutch as a language to your sites, please add the payment system as well as we're waiting for this for YEARS now.
  4. gmwilliams

    Paypal

    Hi, hoping someone on here can help. I'm trying to connect my commerce site to paypal, when you click connect a pop up window opens and I log in to my business paypal account and all it does it log in to the paypal dashboard. I have tried multiple times with multiple Paypal accounts and every time it takes you to the Paypal dashboard. From everything I have read on the Squarespace help pages, and even youtube it shows an authorisation button appearing, but this doesn't appear on mine at all. I've tried everything. Any help would be much appreciated. Thanks Graham
  5. Site URL: https://a2acurates.com Hi all, I am trying to link my paypal business account to my squarespace site as the payment processor. I go into commerce - payments - click paypal. I login with my paypal account details and then it says its connected and asks me to go back to the squarespace page but when I do then the following page pops up and promps me to fill in card details. If i go out of this then the paypal is no longer connected. Does one have to link a credit card in order to link paypal to their website, if so why? I have got a business bank account linked within my paypal already - so I was not wanting to link a credit card. I have contacted squarespace support and paypal without much luck. Desperate for help on this, otherwise I can't sell my products. Password: kimsedgwick
  6. Site URL: http://fishmanaquatics.co.uk I have the paypal pay in 3 on my site. currently it just shows the generic message. in the code I am supposed to change "amount" to a number or something. what I want it to do is to show a running total, does anyone know the code injection on SS where I can change "amount" to something like {cartTotal} so it automatically updates a running total and shows "pay in 3 payments of £X" I just don't know what wording to change into this section.
  7. Hello Community. I would truly value your time in helping me. You knowledge and experience is very helpful. I'm feeling overwhelmed reconciling my needs with available functionality in SS Scheduling and payment processors. I have read most of the self-help under "scheduling" and "payment" in the SS manuals. I'm not reaching out without spending my own time first trying to understand practical application. My Business: High-volume service business (Photo/Video with appointments ranging from 1 to 4 hours.) I want to streamline booking and payment, both for my peace of mind and convenience of my clients. I have decided to use Stripe. For accounting, I have decided to use QuickBooks. Questions & Scenarios: Do any of you have an efficient way to account for Stripe processing fees requiring little time and effort? I'm considering not refunding clients for cancellations within 24 hours and issuing a coupon towards a later appointment. Does anyone not issue refunds only offering coupons for future bookings like some organizations? What's the thought behind this? Do you recommend? How do you handle cancellations, specifically how do you manage them with SS Scheduling? How does Quickbooks account for this? Example: (In this scenario, I've decided I will always reimburse a customer the full amount, but charge a cancellation fee.) A customer books. I arrive. They're a no-show, or cancel same-day. When they booked, they were charged $100. The cancellation fee is $25. Do you issue the refund through Quickbooks or Stripe or SS? When you refund the $75 and keep the $25, how do you account for this? Is it automated within Quickbooks? Again, the most important overriding principle is to maintain efficiency both for myself and the customer. My original idea was to have a client go online, book, pay, I arrive. Nothing is this simple however. I want something that's seamless and fair for both myself and my time and my potential clients. Thank you in advance Zach
  8. Hello, I would like to check if Squarespace can be integrated with any third party solutions for payment gateways as well as shipping. Or must we stick with what is currently available on Squarespace?
  9. Site URL: https://arugula-perch-rgst.squarespace.com/config/ We've connected a PayPal business account as a payment method to our Squarespace commerce account. We even received an email stating "Your Squarespace store is now live". But when we go back to the website setup, it still shows "Add a way to get paid" and shows we're only 60% through with setting up our store. What are we missing?
  10. Site URL: https://www.roa.com.sg/ Hello, A client of mine is looking to connect SecurePay to their website. I reached out to Squarespace and they said it might be possible using custom code. My client has sent me API documents that was sent from SecurePay and I have no knowledge or programming or using APIs. I am just wondering where to start and if its even possible to connect it to Squarespace. Do we need to get an external developer to help set this up?
  11. I've had so many client who use Square and want to stick with it as their main payment processor. Are there any plugins or extensions that would allow for this?
  12. Hi Everybody, Are there any plans to add more payment processors to Squarespace Commerce besides Stripe, Paypal or Apple-pay? I see a lot of people in Europe who don't have/use their creditcard and are not familiar with Paypal. So I'm loosing a lot of clients due to my limited payment-methods. Other webshop providers offer "QR-payments" which are very popular and make a direct link to your bank-app for immediate payment. Any plans to follow this? I really hope. Otherwise I'm forced to move my online business in the near future to another provider with more options. Many thanks, and best regards, Bart
  13. Is there any work around to set up the payment providers if Stripe is not supported in your Country? PayPal should work but, IF customers cannot pay with their Credit or Debit Cards it might be problematic. Country: South Africa
  14. Site URL: https://www.koryrussellart.com So I got an email from a customer this morning that said he was not able to use his credit card on my site. I believe other people have used credit cards before (though I do also have paypal as an option). I verified with my own card that it isn't working now. Stripe still says it's connected. What could have happened?
  15. Hi, It seems there is a lack of payment integration options especially around BNPL like Klarna or Clearpay. Is anyone able to answer if Sqaurespace plan to expand on these or not, it seems Sqaurespace are very tight lipped around their roadmap. There also appears to be some confusion around Clearpay, Sqaurespace say that it is not available whilst Clearpay themselves say it is..... Squarespace has worked well for me but the limiting of payment options is restricting sales (based on feedback) I would like to see Klarna, Clearpay and Google Pay (all of which Stripe accept) Thanks, Alex
  16. Hello, We have a large volume ecommerce store handling over 80k+ worth of transactions a month. We have since started accepting Afterpay via Stripe but are getting huge amounts of complaints it never loads. We noticed traffic coming via links on Facebook etc are mostly affected but in overall we are getting upto 12+ complaints a day and can see we have lost sales because of it. Is this affecting anyone else? I have reached out to support but can hardly even get a reply. I have also reached out to Stripe but again no response. This might be the last nail in the coffin for us!
  17. Site URL: https://www.thewildernessmaven.com Hi! I have a Squarespace website where I sell herbal apothecary products. Out of the 70+ products I offer, only one has CBD so Stripe has closed my account. How do I take payment through a different processor and connect it to my website? Or do I need to look for a different website host that uses a processor that approves CBD products? Thanks!
  18. I offer an editing service, and clients pay based on the word count in their document, so if their document is 1400 words, they can drag the slider to 1400, and they are given an amount that I have set that reflects the number of words they have selected. An additional option would be a drop and drag for their document that automatically calculates the word count, and calculates the price. I am fairly certain that the below website was made on Squarespace (I could be wrong), and they have exactly what I am looking for. https://getproofed.com/prices/ Also, it would need to be integrated in the payment page so that the price they are given on the slider transfers to the payment page as well, so that they can pay the quoted price when submitting payment. Is this at all possible on Squarespace, or am I dreaming? Many thanks!
  19. Site URL: https://www.pochisilk.com/ Hi, we're looking to upgrade our website. We'd like to have an international commerce page that supports different currencies display, shipping zones and payment gateway. Can you recommend any developer who can help us? Thank you.
  20. Site URL: http://www.navet1804.com I have a client who is a new luxury liquor/alcohol brand. It sounds like we're allowed to build them a website on Squarespace, but it sounds like we may not be able to sell liquor/alcohol through Squarespace's e-commerce platform? Can anyone recommend some 3rd party integration options for where we might be able to conduct online liquor/alcohol sales for this brand? And or a 3rd party website we can link to for alcohol sales from their Squarespace site?
  21. Hello, i would like to integrate IDEAL payment service. I heard there were some way to do it with custom api? or something? or linking for example ecwid or plugpay to my squarespace? Any information is welcome thank you.
  22. We're at the end stages with a client, with a fully built e-commerce store and just at the stage of populating it with products - everything else is complete. At the beginning they were happy with using Stripe and PayPal via Squarespace so we went ahead and built the website. A few months down the line, the company has been taken over mid-website and the new owner now wants to use WorldPay, which was not discussed at the beginning of the project. Has anyone got any success with integrating Squarespace with WorldPay / is it even possible? We have done research from our side and it's not looking as positive as I would like it to! Any help would be fully appreciated - thank you!!
  23. Hi, hoping someone can answer this as I've not been able to find it by googling! Is it possible to disable a payment method for 1 particular product, or I suppose set different payment methods for individual products? I realise there aren't many instances where this would be overly useful, but I have just been informed that AfterPay don't allow you to use AfterPay on pre-order products. Most of the time I'm only offering a pre-order product when there isn't any physical product available in the shop, in which case I can just do a site-wide toggle off on AfterPay in the commerce section. But at the moment I have a few physical products remaining in the shop along with a pre-order product, and I'd imagine most shops would be in a similar boat when offering pre-order products - so can AfterPay be disabled on a pre-order product? I'm connected to AfterPay through stripe so I guess if that were even possible you'd need to turn off stripe/credit card entirely for that product which would not be great. Hmm. Not sure what to do there! Any help or tips on how to get around this, much appreciated. Thanks.
  24. I'm in Canada - and we use Moneris within our shop. We want our site for our customers to reserve cakes. We have a limited amount of cakes a week and commerce is the only option that allows us to put a cap on orders. We want our customers to pay in store, Is there a way we can remove the payment method at checkout? We still require their name and contact info, however we do not require them to pay online. Initially we set up a form for our customers to fill out, but there wasn't a cap amount. When I reached out to the Squarespace support team, they suggested we go the form method and email customers if we get reservations past our cake amount available. This would make our website obsolete as that's what we currently do through facebook and instagram. We rather spend our time making cake than chasing our customers and letting them down. Please someone have a solution - even if its the CSS code I can inject in my backend to remove payment method :)
  25. Hello, New to building out sites and have a question I can't figure out. I appreciate your folks help in advance. Looking for a way to solve the following on a squarespace site (using plugins or 3rd party app is okay if necessary) : When a customer books a service of ours (whether online, via phone or in person) I need to be able to generate a unique username and password for them that gives them access to a gated customer portal. Once in the portal, our clients invoice is dependent upon many unique factors so most often quotes are completely different from client to client, so I'd need to be able pre-populate their back end customer portal with a specified amount they owe unique to them. Lastly, we accept deposits to reserve the service date... so it'd also be ideal to accept partial payment and then have remaining balance available to pay at their leisure. Hope this makes sense. We have the business plan and the site is already connected with stripe and PayPal to accept payments. Thanks
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