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  1. There are a variety of details to consider when setting up your online store, all in service of the ultimate goal: helping your customers find what they’re looking for and complete checkout smoothly. Get a head start by brainstorming tags, categories, and subcategories so customers can quickly find what they are looking for and browse related items. Think early on about which shipping options and potential discount codes might serve you best. These kinds of decisions can have a direct impact on performance. How do you make sure your online store is set up for success? Share in the comments below!
  2. Site URL: https://www.angelzplay.com I am trying to set up my new store. I sell paintings as well as products through printfuls integration. My question is what is everyone doing to get shipping to charge correctly since printful charges different shipping for everything and additional shipping on multiple items? Im losing my mind trying to figure this out. Does every item need to have weight and dimensions added in and then hope for the best when calculating shipping through UPS for example?
  3. Site URL: https://www.survivaltechniques.co.uk/shop Hello! I am moving my shop over to Squarespace from BigCartel and can't find a way to register the correct shipping for my products. I sell a range of paintings, prints and canvas bags which have a big range of shipping prices, ie a painting is going to cost a lot more to send than an A3 print. I can only find an option to set shipping rates by weight or flat rate, neither of which work as customers often buy a combination of products, which each need to be packaged separately. Is there a way I can set a shipping rate per product? I used to have my shop with BigCartel and it was very easy to set a specific shipping rate for each product. The current options in Squarespace are driving me crazy with how inflexible they are. Any help would be much appreciated. This is my shop: https://www.survivaltechniques.co.uk/shop
  4. Site URL: https://www.vfitzartist.com.au Hi everyone, Do you know if it is possible to set up shipping for only some items in my store? would love to offer worldwide shipping for my prints and not my large artworks (currently shipping is way too expensive from Australia to consider it an option) Thanks Victoria
  5. Site URL: https://www.annamckeowncollection.com/ Really struggling to find a solution within the UAE to show carrier calculated shipped rates from DHL at checkout. I understand the likes of Aftership, Order Desk and Shippo extensions can assist with shipping labels, but they don't show live carrier rates at checkout. Has anyone found a solution that's not commissioning a plugin to be developed? Thanks!
  6. Site URL: https://www.filipinofoodcrawl.com/ Hi, I'm a seller in the US and I would like to be able to offer worldwide shipping. However, I don't know what's the best way to calculate the shipping cost so that a customer can settle the shipping fee at checkout. Right now, if a customer would like their items shipped abroad, I charge a flat rate fee but sometimes the flat rate is either too expensive or too cheap (therefore the customer overpays or I would shoulder the difference) for the item they ordered. Another workaround I have done is to email the customer the shipping fee and they pay the exact amount direct to me, not through the site. While this method of emailing the customer has worked, it is rather time consuming and high touch. I currently use PirateShip to order my labels. I have recently discovered the Shippo extension and I'm glad I can now use UPS, DHL, etc. as shipping options, not just USPS. My questions are: 1. What's the best way to automatically calculate the shipping cost at checkout? I know I can calculate by weight but how would I account for the different destinations and therefore different prices? 2. What have others done to set up their shop to ship globally? What shipping software do you use?
  7. Hello everyone, We are having a trouble to find a way to settle a price for the package we are sending. In fact this is difficult to settle a price for INTERNATIONAL package .. Because actually the price is depending of where do you send it so, have you got any tips ? We would like to work with DHL but really don't know how to calculate the rate Thank you if you can help !
  8. As the title suggest, is it possible to create a custom shipping option that will get live rate through an API call from a 3rd party logistic? I am trying to setup an API integration with the 3PL (3rd party logistic) which will provide me with the live rate depending on the customer's shipping address and delivery date. How would I go about to do it?
  9. Site URL: https://glasshausfloristonline.com My client is a florist in Australia. Shipping appears to be a real sticking point in Squarespace. I am wanting to add shipping charges by postcode/suburb? I have a spreadsheet for all postcodes and charges. How and Can I do this in the Squarespace site? Or Can I have some custom code added to the site to integrate this to the Squarespace website? I would love to resolve this as it appears to be a barrier for many clients? Thanks in advance, Jo
  10. Site URL: https://www.seekimy.com/ Hi, Recently I upgraded my Prinful account to Premium to use some great features including shipping options from FedEx, Ups & Some more. Prinful has an automated integration with services like Shopify, Etsy, woo commerce and more. So you just need to activate your desired shipping option in Prinful once, then they will add it automatically to the services mentioned above. A customer now has different choices on the checkout page for shipping. I tried to do it for my Squarespace but they (Prinful) said apparently SQS doesn't support it yet. So I have to go manually add ship methods in SQS just a customer select one, and for fulfilling it, I have to go to Prinful and manually choose what the client selected in square space. I wanted to know if there is another way? Code or Add on to make this automated? Sorry for the long text, Best, K.
  11. My company sells products that at a minimum weight 150 pounds. Currently, we ask for customers to request a quote and then we contact them via phone or email to provide a final price. The only difference between the price on our website and the quote price is the estimated freight cost. We ship everything on pallets and often use DHL or similar carriers. The goal is to transition to a SquareSpace store in which customers can complete their transactions. However, what is the best path to include shipping costs and make sure we can still ship our products on a pallet? Does anyone have a squarespace store that sells specialty oversized items? What integrations have you used for payment and shipping?
  12. Hi, my client has free shipping over £35 using a discount setting but there are some products he wants exempt from that, is that possible or are there any plugins that do this? thanks
  13. I'm trying to set up a site to sell photographic prints. I want to be able to calculate shipping and insurance cost in the checkout process utilising Australian carriers like Australia Post, FastWay, TNT or CouriersPlease. Reading the extension information, it appeared that Easyship was a perfect match. However, the Shipping at Checkout feature is not availble for SquareSpace. The shipping cost will be driven by item size and weight, and the customer delivery address. Can anyone please suggest how I can acheive this. Cheers Ola
  14. Site URL: https://www.rawfusion.co.uk/shop Hi How do we go about giving free shipping above a certain order quantity? Say if someone orders above 50 euros for example
  15. I am setting up subscription products, but am wondering if each month if it will just charge the product fee or also their shipping charge that they chose on their original transaction? An example would be the subscription is $50 and they chose $12 shipping to make their first payment $72, on their automatic payment the following month, would it charge just the $50 or the full $72?
  16. Hi there, Ive been looking around in the forum and all over the website and I cant seem to find what Im looking for. If you use Shopify you are able to toggle on and off insurance for every purchase and it charges the customer. I cant seem to find this setting in Squarespace. I attached a screenshot of what Im talking about. Any info would be super helpful! Thanks!!
  17. Hi, I'm from the UK, Squarespace seems to get getting pretty big outside of the US. Currently when (UK) Customers go to our checkout page they get greeted with a hefty looking shipping charge. However, this shipping charge is for international shipping as the system has the default country destination set as USA. Our shipping within the UK is free and people seeing the shipping charge straight away on the checkout page is likely to be a real put off and therefore loss of sale (even though they have not yet put in their address). REQUEST: Please can Squarespace allow the change of the Default Shipping Country (and maybe shipping type if possible) to be changed. This will make a huge difference. Many Thanks Sean The Earthen Age
  18. I only have a few products, but I ship orders to customers around the world. I need help setting up the checkout for accurate USPS shipping charges. I'm hoping it will only take someone a few hours to get it set up correctly. Thanks!
  19. My items weigh less than a pound. My fulfillment center does not pick up decimal points of pounds. Is there a way to change the shipping weight options to ounces instead of pounds?
  20. Site URL: http://www.portlandcreamery.com We are offering three pick-up options for customers to receive orders. I would like to include information like time and address in the receipt for each of these options. How can I create a rule or add code to the receipt text for each shipping option? For instance, if the customer chose to pickup at our warehouse, the receipt text would say, "You chose to pick up your order at {warehouse}........"
  21. Site URL: https://silver-hyperboloid-kt5p.squarespace.com/config/commerce Hi - I'm working with a fulfillment center that is asking me to set up harmonized shipping codes for each variant for international shipping. I'm not sure where I would input this. Has anyone come across this? "Please attach to each variant with harmonized code for shipping internationally. They have to be linked in items and are international codes for tariff changing customers. For all upper body Shirts- Harmonized code 610910 For bags, harmonized code is 420229."
  22. Site URL: https://www.daniloagutoli.com/toy-shop Hej allihopa! I am based is Sweden, and about to launch my shop (https://www.daniloagutoli.com/toy-shop), but for some reasons when you add something to the cart, it shows the international shipping costs first instead of the domestic, since Squarespace seems to assume that the buyer is in USA. It's very anti-intuitive and a bit scary for the buyer (all the friends I asked to test the shop, were like WOW, why is the shipping cost so high! - since you can change the shipping location only in the following step). Can this be changed? Thanks in advance!
  23. Any ideas on how to have multiple packages per inventory item? My product is multi-part and each package has different dimension and weight values. It would be cool if an inventory item could be sub-sets or 'children' of a main item.
  24. Hi, when exporting the orders information as a csv in Squarespace > Commerce> Orders, there is no option to include or exclude certain product information in the csv, such as weight. Can we customise the exported data that is included in the csv? We need to be able to modify the csv for our logistics partner. Thanks for your help.
  25. Site URL: https://raindaisy.co.uk I want shipping over £50 to be automatically listed as free but I'm not sure how to do that. All help would be appreciated!
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