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Found 59 results

  1. Site URL: http://shopmaisaguam.com Is there any way I can automate free shipping on my website over a certain dollar amount? If not, any backdoor methods?
  2. Hi Everyone, has anyone found out how you can either disable shipping to Highlands and Islands or specify a different rate for there? Am I correct in thinking Squarespace still hasn't got regional shipping options for UK? Thanks! Anna
  3. Site URL: http://www.exceedfootwear.com How can i add automatically calculate shipping rates with tax and duties in the cart (for sending UK to USA) before the customer checks out. Also, is it possible to calculate estimated tax and duties on arrival. Thanks
  4. Has anyone found any work around with the waitlists feature, ie- not showing up until you click onto the sold out button and choose a variant? Who is going to click on SOLD OUT and then choose A VARIANT before seeing the WAITLIST? Either have it under the products or allow under product that's SOLD OUT a WAITLIST option with when you click through to the full bleed product page it is there straight away - cant be that hard to implement surely. It was one of the features I am paying extra money for ( including USA shipping calculations ) although I am UK based ( when will we have UK & other country shipping options based on supplier and weights etc!! ) Come on SS - your'e amazing - get your act together! cheers, Brett bh.mov
  5. Has anyone else encountered an issue with using the ShipStation extension not pulling product variants or images from the site? I've got support tickets out on both platforms, but they seem to be pointing the finger at each other rather than working on a fix for the last two weeks.
  6. Hey all - I have a client who wants to add a plugin to their site that will allow the ability to plug in a zip code and have the user alerted as to whether or not they currently service that area. I thought zipfinder was the answer, but that's just for specific locations (not a map delivery zone type plugin). Has anyone had experience with this? Any good solutions out there? Thanks in advance, x
  7. Hello! I have a shipping by weight problem. I originally had shipping set to standard 1st class Royal Mail, small parcel (up to 1kg). However, A recent customer order went over the weight limit so, I had to cover the additional cost. I've now changed to ship by weight but, the shipping on the first order since changing has been over charged. The product ordered weighs 350 gm and the customer ordered 2 so, that should be a total weight of 700 gms and be within the limit for my 'up to 1kg' shipping option. However, the customer has been charged at the next level up. I can't work out why this has happened. Can anyone help, please?
  8. Site URL: https://masondixonbakery.com I need the ability to make a set of items as in store pickup only. We have limited items that can ship and we need to offer our bistro menu items before we face similar restrictions to NYC. Please make this an option in the commerce function to limit single items shipping options to “In store pickup up only”. This will seriously hurt our business without this option.
  9. Site URL: http://www.jnesbit.com I'm trying to get some advice on how to improve my shipping options on my website. We sell artwork, and I currently use the shipping by weight option. I have a broken (but workable) system currently in place based on a metaphorical "weight" assigned to products to help the shipping costs scale roughly to the size of the order. For example, one small 8.5x11 "weighs" 1 lb., one 18x24 "weighs" 2 lbs.; the shipping price bracket from 1 - 4.99 lbs is $7, after which it increases from 5 - 9.99 lbs. for $10. (I've included a few screenshots to demonstrate how this is implemented both in the shipping section and the product variants section) I'm interested in using the calculated rates options to simplify the process, but I'm unsure how to make it work with my products. Sometimes products can be shipped flat, but other times they can be rolled in tubes, and this is largely done at the discretion of our in-house order fulfiller. Larger-quantity orders are typically shipped in tubes, whereas smaller orders are typically sent flat. Is there any solution to where people could be paying more accurate, proportionally-scaling shipping rates? For example, the shipping options help page suggests listing a 24x36 as 3"x36" in order to fit into a tube. This is a great tip, but does the calculator understand that, if multiple products are ordered, they could be grouped into a singular tube? If you view one of the art products on our website, you can see the problem I'm running into. We offer so many variants (and some materials are drop-shipped from the oversize printers directly) that it's difficult to have a system that scales well and is generally effective. I'd greatly appreciate any advice you have!
  10. Site URL: https://www.magnificentmarrow.co.uk/ I've created a commerce website, which works great, however we are now expanding and offering nationwide shipments within the UK as well as out local deliveries- I want to set up the website so that the first page the customer lands on, it asks for their postcode - once the postcode is submitted in then filters the options that are available to them. Is there an integration or a way of doing this within squarespace? Any help greatly appreciated.
  11. I am wanting to apply certain shipping options only for specific products on my site. For example, I am selling stickers that ship inexpensively but I am also selling books that cost more to ship. I want to offer am inexpensive shipping option for just the stickers but not allow customers to apply it to the books. Is there a way to do this?
  12. Site URL: https://www.crusetdecouvertes.fr with my company we are working with the GLS shipping company , i recently find out that they develloped a widget only for prestashop, magento and woocommerce to be put at the checkout page to give the choice to customers to choose between a home delivery or a relay point where they can get their stuff at the time they want. Do you know if it that does exist on squarespace ?
  13. Site URL: http://kingfisherfarmshop.com My shop is not yet live on the website but hidden. We have a Farm Shop in Surrey, UK and we would like to offer Grocery boxes, Gift Hampers and flowers for local delivery only (we deliver in our vans and do not want to offer nationwide delivery). I have recently upgraded to the Advanced Plan, Commerce and yet I have just realised that SquareSpace only offers postcode restrictions in the USA and Canada and this is an important part of our website. Is anyone able to tell me whether we can employ a SquareSpace expert to make it possible to limit the postcode delivery area for our online customers? (We are in the UK)
  14. Site URL: https://dalcomask.com/ Hi, we calculate shipping after the order has been completed, not at the time of checkout. How do I remove the rate requirement from my page in 7.1?
  15. I have a floral company operating on the Squarespace platform and sometimes customers purchase multiple arrangements going to different addresses all in the same order. For example, for Mother's Day the same customer may order an arrangement for their mom and grandmother, both going to separate addresses, but paid for on the same order. Is there a way to get a separate shipping address per item versus collecting all the shipping information generally at the end? Or is there a way to turn of collecting the shipping address (which we could rather build into a form)? Our overall goal is that we’ll be able to more efficiently track and fulfill deliveries as separate orders. I reached out to squarespace and they advised this was not something they offered, which is a bit shocking. Are there other companies out there that have this issue and/or workarounds? Any guidance would be GREATLY appreciated.
  16. Site URL: https://neighbourhooddinners.com.au I have set up the option for delivery or pickup in our checkout, and ideally, I'd like to be able to automatically generate a different order confirmation email based on what option the customer has selected. Is this possible? How would I go about this? I'm not much of a coder so a bit lost. Thanks
  17. I am selling services, not physical products. How do I get rid of the shipping information on the automatic order confirmation email? I created all of my services, as services and not products and the shipping info is still popping up on the email order confirmation. Does anyone know how to get rid of this?
  18. Site URL: https://seahorse-soybean-ygpf.squarespace.com/ I manage an artist cooperative and some of our works are not reasonable to ship and need to be local pick up only. I know how to make a "flat rate" local pick up option, but I don't see a way to specify that a particular product should be available only for local pickup. Any ideas? I'm open to plugins or even coding a workaround myself (but it would be great if there is something already existing).
  19. Hi all! Just trying to find some info about why Northern Ireland and the surround islands of the UK are placed under the umbrella term of the UK with regards to shipping zones? Anyone UK-based knows that it costs more to send to N Ireland than is does the Mainland UK (if based in Mainland UK, and vice versa)... We can find no option to define by country (England, Scotland etc), so wondered if anybody has found a workaround for this? Thanks v much in advance!
  20. Site URL: https://sashalennonpottery.com/ I sell physical goods, and I have upgraded my site to included carrier calculated shipping rates at checkout. Most of my goods require a box for shipping, but I recently started selling stickers. Stickers are flat, and don't need to be shipped in a box. I want the calculated shipping when shipping only stickers to be $0.55 (the cost of a stamp). I can't find a way to manipulate the carrier calculator to know to place the items in an envelope and not a box. I have tried creating a flat rate shipping option, but since I can't apply shipping options to individual products, the shipping option displays at checkout as an option for all orders. I have lost money when people ordering items requiring a box choose the sticker shipping option. I have also tried making a discount for free shipping for the stickers but, again, when people order multiple items it applies the discount to the entire order when I don't want the entire order to have free shipping. Please help!
  21. Site URL: https://ckco.squarespace.com/ Hi guys - hope you're all safe and well - and have a minute of your time to help me? Currently building a new shopping site (in Brine v7, of course!) and my client will be fulfilling their own orders and delivery, and would like to be able to notify their customers of when the delivery is expected. I can see the MARK FULFILLED button, which will send an email to say "it's on its way", and I can insert a tracking number, but ideally we'd like to be able to override this (or add) a note to say "we'll see you about 4pm later today" or similar. Does anyone have any ideas how this can be achieved? Many thanks.
  22. Hello, this is my site https://www.wundertree.co/. I have three different flat shipping rates. I operate in Berlin, Germany. Is it possible to automate the shipping charge based off of the address the customer enters in checkout? Thank you 🙂
  23. Hi all, I am trying to restrict the delivery area to specific areas within London, could anyone advise on how I can change this? Many thanks, Helena
  24. Site URL: https://www.eoddistillery.com/shop We have items (alcohol) that can not be shipped in NC; we also have merchandise that can. How can we eliminate the option of shipping? I setup a in-store pick up but it still gives the option of both shipping and pickup.
  25. Site URL: https://www.rawfusion.co.uk/shop Hi How do we go about giving free shipping above a certain order quantity? Say if someone orders above 50 euros for example
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