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  1. Past hour
  2. Here's the site url: https://saffron-coral-f9p3.squarespace.com/ The password is my username, gm284. Among other things, you will see that there is a lot of space under the scroll down arrows, which is fixed in my code. As mentioned before, these changes are shown to work in the editor, but not on the live site. Here is a list of all the changes made in my code: reduced padding at the bottom of each page section (different values for desktop and for mobile) removed padding at the bottom of each instance of the down arrow used padding to space the text on "Testimonials" as desired (spacer blocks wouldn't let me get them right) changed all image sizes for mobile changed down arrow sizes for mobile Here is all my CSS code: ///index padding//// @media screen and (min-width: 768px) { .collection-type-index .content-inner.has-content { margin-bottom: -110px !important; } } @media screen and (max-width: 640px) { .collection-type-index .content-inner.has-content { margin-bottom: -40px !important; } } ///arrows/// #block-yui_3_17_2_1_1571184723988_37999 {padding-bottom: 0; } #block-yui_3_17_2_1_1571241501582_25682 {padding-bottom: 0; } #block-yui_3_17_2_1_1571241501582_83733 {padding-bottom: 0; } #block-yui_3_17_2_1_1571241501582_104114 {padding-bottom: 0; } #block-yui_3_17_2_1_1571241501582_122935 {padding-bottom: 0; } ///testimonials text/// #block-yui_3_17_2_1_1571247031992_53176 {padding-left: 10%} #block-yui_3_17_2_1_1571247031992_97845 {padding-right: 10%} #block-yui_3_17_2_1_1571247031992_100389 {padding-right: 10%} @media screen and (max-width: 640px); #block-yui_3_17_2_1_1571247031992_97845 {padding-right: 5%; padding-left: 10%} @media screen and (max-width: 640px); #block-yui_3_17_2_1_1571247031992_55702 {padding-right: 10%} /* CSS FOR TABLET AND MOBILE */ @mobile: ~"only screen and (max-width: 640px)"; @tablet: ~"only screen and (min-width: 641px) and (max-width: 949px)"; /* CSS FOR TABLET */ @media @tablet { /* Insert Code for Tablet Below This Line*/ /* Insert Code for Tablet Above This Line */ } /* CSS FOR MOBILE */ @media @mobile { /* Insert Code for Mobile Below This Line*/ .sqs-block-image { width: 60% !important; margin: 0 auto; } #block-yui_3_17_2_1_1571184723988_37999 { width: 20% !important; margin: 0 auto; } #block-yui_3_17_2_1_1571241501582_25682 { width: 20% !important; margin: 0 auto; } #block-yui_3_17_2_1_1571241501582_83733 { width: 20% !important; margin: 0 auto; } #block-yui_3_17_2_1_1571241501582_104114 { width: 20% !important; margin: 0 auto; } #block-yui_3_17_2_1_1571241501582_122935 { width: 20% !important; margin: 0 auto; } /* Insert Code for Mobile Above This Line */ }
  3. Today
  4. @CaptainMaze some custom code can solve. Can you share Almar demo Url or your site url?
  5. @jodineufeld Add to Home > Design > Custom CSS /* Active Journal item when blog post */ .collection-type-blog.view-item .Header-nav-item:nth-child(3):after { content: ''; background: #f6d4ce; height: 6px; width: 0; display: block; margin-top: -6px !important; transition: width 1s; margin: 0 auto; width:100%; } /* Shop Page */ body#collection-5d6596a273f1e00001d6fec0 .Header-nav-item:first-child:after { content: ''; background: #f6d4ce; height: 6px; width: 0; display: block; margin-top: -6px !important; transition: width 1s; margin: 0 auto; width:100%; }
  6. @imerial Can you share site url? I guess some custom code can handle
  7. @gm284 Can you share the CSS you used? & site url? (setup password & share url)
  8. Yesterday
  9. Hi @tuanphan, I need your help again.How can I change an existing page a folder page?
  10. Hey, so I've got quite a bit of custom CSS code in my website (though it is all fairly simple), and all the code works exactly as I planned it to. However, I have this strange issue: when I first load the website, none of the CSS changes are visible, it's as if there is no custom CSS whatsoever. But as soon as I open the CSS editor, all of the correct changes pop up. I haven't made my site live yet, and I'm worried that if I do, none of those changes will display (my worries seem to be valid because when I open the mobile version on my phone, the CSS changes don't show up). In which case I would be wasting money on a website that doesn't work as desired. Anyone else having this issue? Anyone found a solution? I'm on a Pacific template, btw.
  11. Thankyou. Seriously. I try my best to manage this website for my wife and her staff while handling most of the back end of the business, but switching vendors on literally everything the last few weeks has me pulling my hair out. My day job doesn't allow me to devote the time I would like to dig super deep into all of this and I know enough web design to be dangerous. I will do some more testing to see what we can do. I will also pass along the things you guys have pointed out to our vendor. People like you guys ROCK.
  12. Hi community, On my website, the text overlay is distorted on smaller resolution like my iPad(higher res are working fine). As you can see, some of the text is outside of the box. If you know a possible solution for this problem, I'd greatly appreciate it.
  13. @ChrisAita: See my updated response above for an expanded explanation and image.
  14. I'll confirm what Paul says. The height of the iframe is becoming zero (either intentionally or unintentionally) which causes the appearance of scrolling to the bottom (when really what's happening is the page simply shortens). Now I'm just some random developer on the internet, but glancing at the widget code, it appears that what's supposed to happen is the height of the iframe is to be reset to a new height and then the iframe sends a message to the parent (via window.postmessage()) to scroll to the desired location. If I had to guess, there's a race condition occurring between the setting of the height (or its animation) and the scrollto function in the parent window context. The "setIntervals/timeouts" in the code support this theory (they might be an attempt by the developers to work around the known race condition). So this isn't really Squarespace's issue. It may, however, be made more apparent when hosted within Squarespace due to exacerbated performance. This sort of use of iframes, postmessage and height-/scroll-setting can get very complicated. So again, take my once-over of the code for what it's worth. I understand the desire to keep the user experience within your own website/domain. However, I agree with Paul that the UI, as you have it within your site, is relatively confusing. In a case like this, I'd encourage a client to link to the third-party site and forego the complexity and confusion of the iframe (though obviously, I'm not privy to the myriad of considerations and evaluation that lead you to where you are).
  15. This is an issue with the widget code. It is changing the iframe height during the transaction, resulting in the strange effects that you see. I recommend placing the code on a page by itself, without the blocks above and below. These may be the cause of the issue (insufficient space) but even if they aren't, the button and text make the UI more confusing. Rather than providing the button linking to the other page, why not simply make the /scheduling link take users to the externally hosted site? You can do this by adding a 'link' to the Navigation instead of the page containing the code.
  16. So we all know that squarespace lacks the ability to correctly charge sales tax. (IE local option sales tax). But, their integration with stripe is also an issue. I wanted to talk to someone on the phone, but we all know that isn't possible either. I use Quickbooks to run my business. I get the sales amount from stripe imported using a app in quickbooks that imports the data from stripe, square, and paypal. Well stripe doesn't break out the sales tax they collect only the amount they collect, their fee, customer name etc etc. My quickbooks is constantly in need of attention because I have to send in my tax liability report to the state of Iowa every quarter. (Saying what jurisdictions get what amount from my sales tax pool) So first of all my tax collected is wrong because squarespace has no realistic way to enter tax obligation other than hand entering 5000+ 9 digit zip codes and maintaining them every month encase of changes. And their chosen partner (Stripe) doesn't pass thru the amount of tax paid. Every month I have to go thru and find / fix hundreds of orders in quickbooks to make sure my taxes are paid correctly. If I'm incorrect in this someone please point out what im doing wrong. To me the only solution is to switch to someone other than Stripe/Squarespace, because honestly it doesn't seem like either really cares that business owners are possibly getting into tax issues with their state.
  17. Hi All, I really hope someone can help me out here as I am in a bind and cannot figure this out on my own. We have started using a new vendor for our business that has provided a scheduling widget that is insertable into squarespace using the code feature. We are having issues with our booking page when people try to schedule using the widget on mobile. When they select an option to book and hit next, something in the code on the page causes the user's screen to automatically leap to the bottom of the web page requiring users to have to scroll up on their phones to continue the process. This error can be duplicated using the mobile preview option in squarespace and loading the widget. Here is the page with the scheduler we are running into issues with https://www.superiormassagetherapy.com/scheduling Here is a video of what this issue looks like in real time. https://photos.app.goo.gl/2e2JMp4KLLPGhXgM7 I have tested this using https://htmledit.squarefree.com/ using the code provided by our vendor on a mobile device and I do not get the issue I do on squarespace. I have been on the phone with our vendor for hours and we have done testing with other sites and devices and I cannot duplicate the issue on any of them. This leads me to believe there is something on squarespace or something I am not seeing that is causing the issue. Squarespace immediately dismissed my issue so I am hoping someone on here could help me out. I very much appreciate any help you can provide! -Steve
  18. I am trying to add 'next' and 'previous' arrows to my product image slideshows on Squarespace. It is not an option through the Site Styles panel - which is really frustrating. I want it to be readily apparent to customers that there are several pictures to click through on my product pages, without the customer having to scroll down and discover the thumbnails of the other images below the main image. Any help would be greatly appreciated! Thanks.
  19. Both @colin.irwin and @siluntz are correct here—the vast majority of the most experienced Squarespace experts who were on the original Squarespace Specialists did not join the 99designs scheme for many reasons, including the unethical business practices of 99d. I wrote about this here: https://sarahmoon.net/blog/regarding-the-replacement-of-the-squarespace-specialists-list-with-99designs But to answer your original questions, while you can do what you want to do on Squarespace, albeit using a lot of custom coding and third party applications, your needs aren’t a great use case for the platform. I’d definitely research alternatives before committing to a Squarespace development process.
  20. I'm trying to get a transparent header on Almar (V. 7.1). I only need this on one page so that I can have a black header on all of the other pages and have my logo show through on a banner image on the main page. Any help would be appreciated.
  21. Sure, just place the below in your websites global CSS. .sqs-block-summary-v2, .sqs-gallery-design-carousel-slide { padding-bottom:0px!important; margin-bottom:0px!important }
  22. For this site: https://limonella.squarespace.com/ (password: limonella), the client would like the feature of the highlighted navigation that is active to also work on 'Shop' and 'Journal'. Shop is a folder with consisting of pages, shop and links. Journal is just a blog summary type page, but she would like Journal to be active when any blog post is active. I believe there is a way with javascript to do this, but this is beyond my level of expertise. I would appreciate any help! Thanks so much!
  23. Hi All: I would like to remove the white space above and below the Summary Carousel (see attached). Is there a code injection someone can share? Thanks. John
  24. Hi @gramazlo. All that Colin is said, I agree with. Understanding you're probably not a developer, you do have a number of things out of place. However, I'm going to venture a guess that if you change these two lines in your code block: <script src="js/jquery-2.1.1.js"></script> <script src="js/main.js"></script> <!-- Resource jQuery --> to these two lines instead: <script src="https://ajax.googleapis.com/ajax/libs/jquery/2.1.1/jquery.min.js"></script> <script src="https://cdn.jsdelivr.net/gh/CodyHouse/animated-headline/js/main.js"></script> you'll at least get your animation running. There are a number of other things that appear less-than-optimal about how you've roughly assembled this code -- things that may break on you going forward. So if things still give you trouble, you may consider hiring a developer to help you get things up and running. Note that the use of jsdelivr is to help make this as easy as possible for you, but even that is perhaps not the best approach. I hope that helps a bit. -Brandon
  25. I loaded my website on my iPhone and found a red exclamation point in the place of the mobile menu bars. A squarespace rep noticed a floating box in the upper right corner of the site that is not part of the template code. He thought it could be injected code. On my iMac, the code displays a grey circle with "i" and when you click on it, an info page pops up that has our business info/map of location on it. Does anyone know how to delete this?
  26. You need to embed your video urls in a video block. This will allow the videos to play in-place. https://support.squarespace.com/hc/en-us/articles/206544187-Video-Blocks
  27. The console is showing a lot of errors. Without seeing the code it's not possible to give a definite fix but problems often cascade and fixing the first may resolve the rest. The thing I think you should first troubleshoot is the Uncaught Syntax error: Unexpected token. It could be that you have not properly copied the original code into your site and something has been truncated. You should also check that you have a line of code to call in jQuery *before* your custom script. Fixing those 2 items may well resolve everything, though that's me being optimistic rather than confident.
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