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  1. Hi, I need help for reduction. I would like to know if it's possible to create a reduction ( like name "Couple" -40€ but can use it one time ) but I want this for 4 product. That can be possible? Thanks for all answer
  2. Hello! I've referenced this article but am still having issues where my customers are unable to access files past 24 hours. Clicking the link has not been prompting a new email for them, so I've been having to manually do this. I had updated the file 4 days prior but even customers who have purchased after the update date are having issues accessing them. I'm not sure if this is a bug or something on my part, but let me know if anyone else is experiencing this and what's worked for you! Thanks, Destiny
  3. Hello! I would like to know if it is possible to add digital product variants? So far I have not been able to see that option and I fear that it is not possible for digital products? I want to sell a digital product that has 2 variants--> it can be downloaded in US letter size or A4 format. If I couldn't do that, it would look quite unprofessional to customers to have extra products for each format. Thanks in advance. BR, Jenny
  4. Hi all! I’m Alicia, a product designer on a team at Squarespace focused on helping sellers succeed across different sales channels. As part of our work, we want to better understand how users are finding success or challenges with e-commerce and SEO on our platform. I thought posting here could be a good way to connect with some of you, and learn about pain points we can address in future updates. If you’re a seller on Squarespace and interested in providing thoughts, if you could respond in the thread with the following: Your self perceived level of knowledge on SEO (specifically SEO knowledge pertaining to e-commerce, rather than general SEO for a website) What goals do you have for your shop’s performance? What SEO tactics have you tried to help with your shop performance? How did it go? How do you measure progress towards your goals? If you’re looking at data, what are you looking at, and do you use any third party tools?
  5. Site URL: https://www.emilykeatingsnyder.com/ Hi there, Does anyone have a custom code to move the cart icon/bar for mobile on Montauk or similar 7.0 templates? I noticed that on the mobile version the cart appears as a black bar on the bottom of the screen. My advertising analytics show that tons of people are adding to cart and then not checking out. I think because the cart is not in an obvious place on mobile - it completely blends in with the edge on iPhone. Any tips? Thank you!!!
  6. Site URL: https://www.ellesentials.com/shop Hi there, I'm trying to add the "add to cart" button below each product on the product page but don't know how. Does anyone know how to do this? Thank you!
  7. Site URL: https://www.ellesentials.com/shop/p/cloud-cashmere-lashes-sfjfk Hi there, I'm looking for some assistance with my website. I'm looking to change variant down menu into buttons so it's easier to see and select. I'd like it to be like the photo attached with the "button"/circle around the selected option. I'm not exactly sure how to do it. Thank you!
  8. I have the categories set to top bar navigation. I would like the category navigation (all the categories) to remain in view on each category page (not product pages), with a highlight on the current category the viewer has clicked. Currently on my site when you click a specific category, the entire listing of categories disappears leaving only "all pieces /"* and the category you are on. *Further, I don't understand where the slash mark is coming from either as it is not part of my naming and I would like to remove the slash.
  9. Site URL: https://llyatelier2.squarespace.com/ Hello, How do I get rid of this grey line under Shop Categories? Also, is there a way to reduce the space on top and under the categories?
  10. Site URL: https://seahorse-soybean-ygpf.squarespace.com/ I manage an artist cooperative and some of our works are not reasonable to ship and need to be local pick up only. I know how to make a "flat rate" local pick up option, but I don't see a way to specify that a particular product should be available only for local pickup. Any ideas? I'm open to plugins or even coding a workaround myself (but it would be great if there is something already existing).
  11. Hello, I am creating an event registration form for a 3 day event. It's simple form, name, address, purchase ticket. The only complication I am running into is roommates. Here is the setup I would like to do. 1. User fills out the form, registers and pays for event. 2. User receives confirmation along with a digital code (this code should be generated each time uniquely) 3. User shares their digital code with their roommate 4. Roommate registers for event and is prompted to enter the digital code. The code offers no discounts or anything like, it's just a means of automating and matching people who want to be roommates. Thoughts?
  12. Site URL: https://www.lang-baeckerei.com hi everyone , is it possible to control/ manage the availability of physical products based on days of the week? unfortunately i haven't found anything on this topic yet. we sell bread and other baked goods in our shop, but we do not offer all products every day. in order to avoid customers ordering a product on the wrong day, i am looking for a function/ code that controls the availability by weekdays. for example available on mondays - not available on tuesdays - available on wednesdays and so on. so what I mean is when the customer puts its cursor on the item it shows a sign "not available or out of stock". or he can not select it. is this function possible on squarespace? thanks in advance louis
  13. How do you add a logo to customer emails / invoice? Please explain in a way that a none coder will understand. Best Regards.
  14. Hi there. I'm creating a website for a friend. One of her products is a box of 6 cookies. She wants her customers to be able to click on multiple options (different flavors) for each cookie on the product page. So far I've only been able to select one flavor per product. I'm not sure how to do this but I've added a screenshot from a website with something similar to what I'm looking for. Can anyone help me figure this out?
  15. I run a business that sells and delivers locally, I switched to Shopify and this is my honest feedback on why I switched. Please note this is NOT a diss to Squarespace (SS). Please note I am a cake maker and sell and deliver locally. This feedback will prob be useful to other business owners that sell locally too. I joined Squarespace in June 2021 and paid for the top plan. I will try be direct and constructive as I can without adding fluff. First Impressions On Who To Pick Squarespace Easy to use navigation, easy to read FAQ, alot of design options. This is why I went with SS to start my local business ventures. Shopify Quite intimidating with all the options, editing a homepage was confusing at first, editing CSS was annoying, I was overwhelmed with all the options and the user interface wasn't as nice as SS. Comment As a person starting their first online store, SS was the best choice for me as I wanted to test my online store and see how it would turn out. Page Speeds SquareSpace People have warned me SS servers are slow and clunky, even though I tried SS best practice on how to minimise a page's size, it was still slow to my liking Shopify Appears way faster and has apps to even further push your pages faster by pre-loading pages when a customer hovers over a link COD (Cash on delivery) Squarespace Does not offer COD, I assume they don't offer this because there are no fees and SS can't financially support this feature. Shopify Does which can be helpful as I got a few orders which I would not with SS. Apps Squarespace Lacks apps but SS does try build the apps in their platform so users don't need apps. But still lacking. Shopify The amount of Apps Shopify has is abundant and you can pretty much find anything you want for your site and for your budget. I have multiple free apps. The downfall of this, if the company or the creators of the app shut down, you are forced to find an alternative. Too many apps can slow down your site and if the apps server is down, your site can not load. For example: I had a postcode checker app and their server crashed, my website didn't load for a good 30 seconds or more...... I decided to get rid of that app and find an alternative. Apps can get costly over time if you do need paid multiple apps. But if you do your research, you can try get free apps suited to your needs Customisation (CSS, JAVA, HTML) Squarespace Has one section of CSS which is useful and you can see your change in real time when you enter your CSS. Shopify Can be quite difficult to navigate and locate as different themes have different names for their CSS, themes, HTML and JSS. You also have to write your code, save then in another window, wait a few seconds then refresh to see if it actually works. This is quite annoying. Also you have to duplicate your theme and make sure you don't break your site (which is fine, but fiddly) New Pages Squarespace Squarespace is very easy to add new pages and edit. Very easy and pleasing experience. Shopify Has the worst process in making new pages (such as a FAQ page or a contact us page), I had to install an app to make new pages and I am afraid if that app shutsdown, I will have to start from scratch from another app. Discounts Squarespace Customers can stack product and delivery discounts! Which is amazing.... Shopify Can NOT have customers stack discounts. It's only 1 discount at a time. Additionally, only 1 automatic discount can be running which is annoying. I cannot have a free delivery automatic discount, paired with buy 2 get one at 50% off discount...... you will need to install an app and from research, all stackable discount apps you have to pay...... Design Squarespace One of the best design platforms I have used, its easy and has alot of features to really make a dynamic, creative website Shopify Technically bound to the theme you have chosen. There are free themes, but they are really basic in terms of design. You have to pay alot of money for a unique theme and even then, it limits you. You either have to install an app or get a designer to help you which cost even more money. Local Delivery Squarespace Does not have a local delivery options to certain zip/postcodes and can not offer different rates based on distance. Shopify Has inbuilt local delivery where you can set rates to different areas, furthermore there are plenty of apps that enhances this feature even more! Price Squarespace I paid $624AUD for the top, advance commerce yearly plan with no additional adds such as the e-marketing addon Shopify I paid $470AUD for the basic yearly plan + $318AUD for adds I need, totally to $788AUD per year. Different $164AUD more than SS. Community Squarespace Quite small which is expected and its a shame the admins or staff do NOT monitor the forums which addresses alot of SS issues. Some forum posts can't be answered because there's only a small number of people that know the answer. Shopify The community is large and when I post of the forums, I get an answer within hours with a fix, though I had more difficult questions some people can't answer but I look elsewhere such as reddit or google. Overall Thoughts Squarespace I think SS is a good platform for people to show off their portfolios, digital products, services and products very minimal variants such as maybe electronics, non-custom jewellery, soaps, lotions etc...... As I bake cakes, I need customers to have full control of customisation and SS really lacks a user friendly interface for this. I had alot of workarounds and agreements a customer should tick. With Shopify, they dont need to tick an agreement because the interface was straight forward. SS to me is like a gated community where SS tries to control the user (you, the business owner) in their way of thinking, doing and seeing. You can confined by SS rules and design and there's no room to think outside the box. Shopify Vastly caters to e-commerce business owners, alot of apps, customisation and help when needed. It's quite open source where a user can see help and implement their ideas. Businesses that sell locally and businesses that has products that can be fully customisable as there are apps to further expand on your products should use Shopify not SS as it offers COD and local delivery options. If you guys like to see the difference between my SS and Shopify stores, here it is, I linked a cake product and you can go through the buying process on both and you can be the judge on which has the better buying process for a customer: Enter Postcode 2000 which is part of the buying process Squarespace: https://onyxhive.squarespace.com/cakes/p/cosmos Shopify: https://www.onyxhive.com.au/products/cosmos
  16. Site URL: https://www.lead406.com/cart I am helping out with this site and for SEO purposes want to hide, disable, or delete the cart page. The cart symbol has been removed from the site but https://www.lead406.com/cart still comes up as an active page. In my pages overview I can't find the cart page anywhere.
  17. Hi Tuan! My page is https://www.nuligoods.com/shop/p/grey-blazer I'm trying to move the accordion into the "product description" space. Is this possible? Currently I used the built-in accordion function in the "additional info" section. If you have any suggestions on getting an accordion function (markdown? custom CSS code?) to this position I would be so grateful. I'd want to be able to replicate it for each product I'll add Thank you!!
  18. Site URL: https://kalopsiacollective.com/ Hi there, I'm in the process of revamping a client's website. They are a textiles manufacturing business who currently have a Shopify site set up to process orders but their main site is on Squarespace. We want to transition everything to Squarespace but having some issues. Is there a way to create a shop page for custom orders and invoice the client instead of having an auto-payment option? If this was to be set up through a form, is there a third party platform you could recommend to auto-process invoices being sent out from an order form instead of a product page? I'm struggling to find a workaround without linking to the existing Shopify site and would love some support with it! Thanks!
  19. Site URL: https://fydoland.com I'm looking to be able to add automatic discounts to specific customers. Is there a way I can do that? For example, in store we offer memberships. Those memberships come with a 10%, 15% or 20% discount on all purchases both in-store and online. Is there a way I can tag those customers (3 groups) and have it automatically apply that 10, 15 or 20% discount ONLY for those customers and without them having to insert a coupon code? Thanks!
  20. I would like to offer discounts to customers for purchasing over a certain quantity of a specific product (otherwise known as bulk discounts). When creating discounts, there isn't that option. I thought I could create a new product from an existing one and label it a "10 pack" to offer different pricing. However, I am running into inventory tracking issues. For example, if I have 50 wallets posted as one product and then subsequently posted the 10-pack of the same wallets but label it as 5 available, then the inventory does not track across the product. Someone could essentially by 5 (10-packs) and also 1 single wallet even though I only have 50 in my inventory. Is there any other way that I can offer bulk discounts while maintaining my inventory integrity?
  21. Site URL: https://fernandacortina.com Hello, I am trying to get all my categories to show on a shop category page. I've used the code below by @tuanphan but there's an alignment issue with the 'All' category that I can't seem to fix. /* Show category nav links */ div.nested-category-tree-wrapper { display: flex !important; float: none !important; min-width: 100% !important; max-width: 100% !important; margin-right: 0 !important; } section.products.collection-content-wrapper.products-list { flex-direction: column !important; display: flex; } .nested-category-tree-wrapper>ul { width: 100% !important; display: flex; justify-content: center; align-items: center; } .nested-category-tree-wrapper>ul li { margin-left: 2vw; } nav.nested-category-breadcrumb { display: none !important; } ul.nested-category-children { display: none !important; } If you look at the attached photo, you'll see it sits slightly higher than the categories on the row. Url is: https://www.fernandacortina.com/prints/store/fine-art
  22. Hi all, I design websites on Squarespace and Shopify. I have a new client who owns a floral arrangement business, and at times she has a need to create custom prices for customers (depending on which flowers they choose and what current wholesale prices are). She will need the ability to do this through online sales on the website, and also point-of-sale (Square). I touched base with Squarespace Help and they said they currently have no ability to assign custom prices on the fly, but that a new product could be created and listed in the Not Linked section. Has anyone come across a similar need and found a good solution? We could also look at Shopify to solve this need, but I'm a little concerned that this would be offered in the form of an app with a monthly fee. Thank you!
  23. Is there a way to hide the price from the site visitor but still have it in the inputting process so we can see the price on our end? Pakistan Runner #271362 — FIRST RUGS (squarespace.com) Password: Persian1 Thank you!!
  24. I have installed "brine" https://brine-demo.squarespace.com because the built theme show cart icon. but when i installed this theme the cart icon is not showing. The cart option is not visible and also no option in header layout cart hide or visible. Please advise
  25. Hi, I'm hoping to create a product that is made up of multiple options not variants. More like a combo of products, and you can choose the quantity of each product you want, then it's added up to one total and that is added to your cart. For example, if I have a wedding package form with bouquets, buttonholes, table vases etc. and I want the customer to be able to choose how many of each they want to make up the total bundle of products. Is there a way to modify a product template to do this? Or can I hack together a bundle of products somehow? I've attached a wireframe example to illustrate what I am hoping to achieve. Thanks!
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