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Found 134 results

  1. Hi there, I would like to change the text "Quantity" on a product page to read "# of Couple's". Does anyone know how I would begin to do this using custom code?
  2. Once someone has clicked the add to cart button (and the item has gone to their cart). How do I automatically redirect them to another page within the site? I thought maybe changing the ecommerce site to allow express checkout - so once they click purchase it redirects them to the checkout page - but instead would redirect to another page within the site. Ex. They want to purchase a blanket within the shop. They select how many they need and then select "purchase". Once they click "purchase" they are then directed to a new page allowing them to purchase monogramming for that blanket. Thanks ahead of time!
  3. Am I nuts or blind? Should't there be an easier way for people paying for the Commerce plan on Squarespace to easily send people buying two different products to two different confirmation pages and their emails to two different email lists on Mailchimp? Tell me I'm blind and there is a simple solution I'm missing, because I'm having to do some major finagling to make this all work, when it seems like a simple ask for Squarespace to simply add these options to the product builder section. If you need to know what products I'm talking about they are at www.mystyleclass.com under the courses tab. I am currently just reworking the Order Confirmation emails to give them links to where they should land, but it requires too much customer work in my opinion. Thanks or any help! - Blind or Nuts in the PNW
  4. Hi, I'm using the Chatra chat widget (code injection) on my SS website, it works great on all pages except Checkout page (/checkout) - this is where I want it most to ask ppl to reach out if they are having trouble with the checkout process. Does anyone know what I can do to get it to work? Chatra support told me to ask Squarespace - a support person there told me to ask here... help?!
  5. In Version 7.1, the categories listed at the top of my product shop are in one line and run off the sides of the screen. I suppose I need to put it into two lines to see it all? How do I write code to say that? Thanks.
  6. I have to add this: <!-- BEGIN GCR Opt-in Module Code --> <script src="https://apis.google.com/js/platform.js?onload=renderOptIn" async defer> </script> <script> window.renderOptIn = function() { window.gapi.load('surveyoptin', function() { window.gapi.surveyoptin.render( { // REQUIRED "merchant_id": "MERCHANT_ID", "order_id": "ORDER_ID", "email": "CUSTOMER_EMAIL", "delivery_country": "COUNTRY_CODE", "estimated_delivery_date": "YYYY-MM-DD", // OPTIONAL "products":[{"gtin":"GTIN1"}, {"gtin":"GTIN2">}], "opt_in_style": "OPT_IN_STYLE" }); }); } </script> <!-- END GCR Opt-in Module Code --> To the confirmation page, but I'm missing dynamic values for the " "estimated_delivery_date" and gtin1 and gtin2. I figure order id one can use the tag squarespace provides {orderId} as well as email address. But I can't find other values anywhere, not even customer service knows. Can someone help me? I am trying to collect seller reviews and product reviews so I can show these badges on shopping ads from google ads. Has anyone done this or have they used a review aggregator? Or is there another service which will accomplish this? THanks! Amber
  7. Hello all, I'm trying to optimize the mobile view on the Mojave template, for a "Products" page, so that a single centered image appears. I have the product display set to 3 now - which looks good on a desktop - but want to resize it to 1 image @640px. I can't seem to work it out. Has anyone tried this before and would you mind sharing your workaround please? Cheers! Alex
  8. Does anyone know if it is possible to remove "From" in product prices when you have a few variants with higher prices? I would only like the lowest price to display without "from" and am struggling to find a solution. Any help would be much appreciated!Thanks
  9. Working on my store right now and I find it difficult to adjust spacing between products when I list some products in a Summary. I've attached 2 screenshots, one is the regular store page on which the spacing between products is right, and the second screenshot is a few products displayed in a summary, and on which the horizontal spacing is right, but vertical spacing isn't and can't seem to find the right tool to fix this, any idea? Thanks!!!
  10. I have a number of variants set up on in my products pages and rather than showing "unavailable" for variants that don't exist I would like to be able to use CSS code injection to change the text that reads "Unavailable" as product price when someone selects a combination that currently isn't offered. I'll likely change it to "Custom - Please Inquire" or something similar. We have standard products but will do custom products when asked. I found the div but don't know quite how to change it based on the used input: <div class="product-price">Unavailable</div> link to product: https://www.lockandmortice.com/residentialcollection/mara-table Thanks!
  11. Hi everyone, has anyone tried integrating the accounting software "Quickbooks" with their squarespace site?
  12. Hi, I am using Mercer. I cannot change the product thumbnails either in the product gallery or the individual product pages to be full-size, uncropped images at the proper orientation (vertical or horizontal)! I only have options to change aspect ratio but not cropping. The images are being cropped instead of displaying at their full size and either vertical or horizontal. What I am after is this: https://www.kevindjordan.com/buyprints . Is this only possible on some templates? If so, what templates? I will have to migrate everything over to the new template. This is a must-have feature for me.
  13. Hello! Long time lurker, first time poster :). I have a client managing her content on SS, but her ecommerce functions on Cratejoy. Now that SS has subscription options, I've convinced her to move her whole platform to SS, just for the simple reason of being able to manage everything in one place. (Her retention rates aren't great, largely due to having to manage customer accounts on cratejoy's platform, rather than her own) Anyway, I've only just found out that we can't migrate her customer database into the customers section of her site. However, her current payment processor is Stripe through Cratejoy, where all of her customer data is stored as well. My question is, if we connect her already existing Stripe account, will the customer data integrate? Will subscribers need to re-subscribe to the products? Or can we do that on the backend? It seems rather silly that I can't just easily make this switch with a simple import function. Will I need to individually create new customer accounts from the front end of the site? If I do that will the customer accounts integrate properly with the existing Stripe data? Any/all advice here would be great. I hate that my client is paying so much money every month to Cratejoy when SS is such a great option for everything she's doing.
  14. While Squarespace has an official integration with Stripe, it does not include the features I need. Specifically I need to use the Stripe "Connect" feature which enables me to pay coaches that are on my website. Stripe has said that a custom integration is required. Is this possible within Squarespace? My Squarespace developer has been unable to come up with a solution to date.
  15. Hi Squarespace Community! I'm looking to move all product titles above the product image. Example page here: https://mitchgreenphotos.com/prints/ccathedral-rocks-cave-glow-sunrise-kiama I've used the below CSS to rearrange the display order, but I can't seem to move the product image down from top position. Thanks in advance! Mitch #productDetails { display: flex; flex-direction: column; .product-title { order: 1; } .product-excerpt { order: 2; } .product-price { order: 3; } .product-variants { order: 4; } .product-quantity-input { order: 5; } .sqs-add-to-cart-button-wrapper { order: 6; } .product-sharing { order:7; } }
  16. How can I automatically redirect a customer to a specific Thank You Page after a specific Purchase? It's crazy to me that this is easily done after someone signs up for your Newsletter or fills out a form... But not after a specific purchase? One of the core strategies of online business is to re-target your hot & warm leads. I can't do this w/ FB Pixel if I don't know what people bought. I need a unique URL (aka specific Thank You page) in order to do that. Does anyone know code that can be injected into specific listings? I don't see a place to do that either.
  17. Hello, I am having trouble editing photos in shop using the photo editor. After I edit, the edited photo populates the product page and the shop thumbnail but NOT on the shop home page (with all the other products). It doesn’t update even when I rearrange the order or delete the original photo. The first photos that I upload to the listing remains locked on the shop home page and cannot be changed out. Thank you for your help.
  18. Hi, I would like to know the code to remove the shopping icon as I have replaced the "buy" button with and 'enquire' button that takes you to a form. Would love to know the code for this. I am using the Brine template.
  19. Hi! I'm setting up a shop and there will be close to 300 items. Those products do not have fixed pricing and would like to change the text and the functionality of the 'Add to Cart' button to something like 'Ask for the price' button. I already managed to hide shopping cart icon. I'm using Brine template. Can you help me?
  20. I have a squarespace shop that sells both physical products and services. How can I disable users from buying the same service again until an hour time? If the user bought the product already then he/she shouldn't be able to add this product to the cart or use express checkout until an hour time.
  21. Hoping for a solution to change the product status of an individual product - e.g. in this case from a sitewide “out of stock” label to a custom “out of season” for certain individual products. This would only apply to a certain category of products or could be targeted individually by product id.
  22. I just got off a chat with support and apparently Squarespace don't have a Wishlist function* - is that really correct? *you know? like on Amazon, or Bed Bath & Beyond... where customers add items to their Wishlist and then friends & family can search by their wedding date / due date / couple's names and then ... then these new people become customers (yay!) and essential the married couple (new parents etc) are generating leads and driving traffic to your website. I can't be the first person wanting to add this to their squarespace site! can you guide me at all? thanks x
  23. Hello, I am trying to edit the store for a client that has about 30ish products on their store and every time I try to load the page, it just freezes and doesn't load... Is this happening to anyone else or just me? I attached a clip of me loading the page and trying to exit the page... The only way to leave the page is to close the entire tab... East Coast Air Guns.mov
  24. Hello, I am setting a trial site to migrate my existing one to Squarespace. I followed this link instructions on how to create a multilingual site: https://support.squarespace.com/hc/en-us/articles/205809778 but I don't know how to duplicate the 'store' page, so that I get the same products on both languages, plus I can't find any info on how to translate a product. Does anybody have a multilingual commercial site, and how have you solved this issues? Thank you!
  25. Hi there, This may be a really stupid question, but I have a site on the indigo template and want on the products page to have a "Sort by price" filter on the page - is this possible? I can't work out where to have this I've just checked in with the support team and there isn't an option for this - has anyone used custom code to do this? Many thanks
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