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  1. Site URL: https://www.collective131.com I am trying to become a Pinterest Verified Merchant, and have so far uploaded my Sqsp product data feed to it (I just used the Facebook/Instagram that Squarespace gives you). But Pinterest says that products are missing the Google_product_category - which hinders using all of the features. Does anyone know how to add Google product IDs/categories? Hope that makes sense!
  2. I put it in the right code to hide price, quantity, and "add to cart" button from the products in one of my two stores on my website, the code worked and each product no longer displays those features. However, when I click on a product's Quick View, everything is still displayed. Does anyone have lines of code or a solution that can help me fix this issue by hiding those details? Attached are photo examples. The code I used to hide the details is: [data-section-id="60d6b8a6aac1033985af9188"] { //CSS Hide Add to Cart Button .ProductItem-details .sqs-add-to-cart-button-wrapper .sqs-add-to-cart-button {display:none;} } [data-section-id="60d6b8a6aac1033985af9188"] { //CSS Hide Price .sqs-money-native, .product-price {display:none;} } [data-section-id="60d6b8a6aac1033985af9188"] { //CSS Hide Quantity .product-quantity-input { display: none !important;} }
  3. Hello, My client has their own shipping provider which isn't FEDex / UPS / USPS. But they still want to calculate their shipping rates based on the volume of the package being delivered. They will be shipping products out from India to all countries and within India as well. Will Carrier Calculated Shipping work for them? Can someone explain to me how Carrier Calculated shipping actually works? Does it mean that if we use this, products MUST be shipped using FedEX / UPS / USPS? Cause from the Squarespace support page it says it only supports for shipping within the US. Any clarification would be appreciated.
  4. hi! i sell birth doula workshops as a commerce product on my website. in the confirmation email or in the registration process I would love to embed a scheduling link so that people can just easily save the zoom link to their calendar once they register. help?
  5. Hi guys. UK seller here now wrestling with the new rules to shipping from UK to EU. Has anyone here got their head around it? Does anyone know if this will be something that SS will integrate into their systems as other online marketplaces have done? Any info or experiences you have had would be welcome.
  6. Site URL: https://www.sumofeight.com/ When a product on my shop is sold out, on both the product page and the main shop page a 'currently unavailable' message appears. I like it on the product page, but on the main product shop page its bold and I dislike it being there. Does anyone know a way of turning it off but not the message on the specific product page? Thank you! Ps. Right now on the website there is still items available, so this message doesn't appear, but products are close to selling out so I am planning in advance!
  7. Site URL: https://www.sumofeight.com/ We have 1 of this item left to be purchased on our web shop. However, when on my phone, recently this message has appeared stating I cannot add the item to the cart as there is only 1 left. This should not appear as we want the last one to be sold, and we have not set this up (that we know of), but cannot find how to stop the message from appearing! Or as to why it appears Any help as to what to do would be great, thank you 🙂
  8. Hi, I'd like to create an extension that interacts with carts. Essentially, I want to be able to make API calls out to an external service when a user adds or removes items from a cart. I've noticed that there are no APIs in SquareSpace to interact with carts before orders are placed. I'd like to find a way to get this information. Does anyone know if there is any possible way to do this? At this point, I'm pretty new to SquareSpace, so I don't know even what I don't know. I think I want to build an extension that can somehow interact with cart data, but I don't even see much documentation about building extensions. Is there any info out there about extension development? Thanks for any help you can give!
  9. Hi folks, I have a WP site that I'm rebuilding in SQSP... It's an vehicle extended warranty site. The old WP site collects lead info (contact form), but does not quote pricing or allow for direct purchase on the site - it's a very consultative approach we have (phone/email contact). I want to rebuild in SQSP and provide quotes and options to buy online. There are a lot of requirements for product eligibility... (model of vehicle, age of vehicle, mileage on vehicle)... there are many 'if this, than that' kind of logic to narrow the customer to the right set of products to view / be quoted on. Are there such complex functions in setting up a shop? I imagine there will need to be a flowchart of sorts (if yes, than..., if no, than...) ... Thank you in advance for your insight and/or links to useful articles. : )
  10. Site URL: https://concabella.ch/voucher-shop-regala-un-e-sperienza/u9ovm1t9jpnxhm3aihourm8c7ihqz7 Hello, my website is translated with Weglot (Italian as first language), but I am struggling to translate the button "acquista" (Purchase) in the service ecommerce tabs (see URL provided). I contact Weglot and the told me to ask this to Squaresapace: "...Indeed, as the content is generated in a call to an external script, which is : https://assets.squarespace.com/universal/scripts-compressed/commerce-439373a78efcb3348be27-min.it-IT.js It won't be possible for Weglot to access and translate this content. Do you know if a translated version of this script exists, that would have "fr-FR" for example at the end, instead of "it-IT" ? You can contact your support to know if it's possible. If yes, we could add custom code on our side to call this script instead in the French version..." I ask this Squarespace with no success and they turn me to this forum in order to have further feedbacks on. Thank you very much in advance to anyone will help me. Regards, Jacopo
  11. Site URL: https://www.stmaryscathedral.co.uk My customers are getting the error message Unable to process payment when they enter their credit card details to make a purchase on my site, I would be very grateful if someone could help me fix this. Many thanks Nicola
  12. I have to add this: <!-- BEGIN GCR Opt-in Module Code --> <script src="https://apis.google.com/js/platform.js?onload=renderOptIn" async defer> </script> <script> window.renderOptIn = function() { window.gapi.load('surveyoptin', function() { window.gapi.surveyoptin.render( { // REQUIRED "merchant_id": "MERCHANT_ID", "order_id": "ORDER_ID", "email": "CUSTOMER_EMAIL", "delivery_country": "COUNTRY_CODE", "estimated_delivery_date": "YYYY-MM-DD", // OPTIONAL "products":[{"gtin":"GTIN1"}, {"gtin":"GTIN2">}], "opt_in_style": "OPT_IN_STYLE" }); }); } </script> <!-- END GCR Opt-in Module Code --> To the confirmation page, but I'm missing dynamic values for the " "estimated_delivery_date" and gtin1 and gtin2. I figure order id one can use the tag squarespace provides {orderId} as well as email address. But I can't find other values anywhere, not even customer service knows. Can someone help me? I am trying to collect seller reviews and product reviews so I can show these badges on shopping ads from google ads. Has anyone done this or have they used a review aggregator? Or is there another service which will accomplish this? THanks! Amber
  13. Hey @tuanphan! I am wondering if it's possible to make the images within a product block autoplay - like a carousel - especially when there are multiple images within the product. https://clavichord-cardioid-355d.squarespace.com/ (pass: morocco) Thanks so much in advance!
  14. Pardon me if these very basic questions have been asked and answered many times, but several hours of searching turned up nothing pertinent. (1) After "going live" with a webpage, a Squarespace user wants to make some changes to a page, but does not want those changes to "go live" until she has completed a cycle of PROTOTYPING and TESTING the changes (you know, basic SDLC). How does she do this in the Squarespace 6 environment? (2) An even more basic rephrasing of the question: While I am spending, say, 30 minutes making updates to an existing, live webpage, it appears that any visitor to that webpage during that time will observe every incremental change (including inadvertent blunders, typos, etc.) that I am making IN REAL TIME. I must be missing something really obvious here, so forgive me! How do I make changes to a currently-live webpage without causing such chaos during my edit sessions? Thanks very much!
  15. Hello, am i able to accept and decline orders as customers order products ?
  16. So I am trying to figure out how to set up an initial down payment option for customers. I am building a small batch of boxes, I need the customers to put a deposit down and pay the remainder plus shipping once the boxes are complete. Example A - Customer wants a box made out of maple, the deposit to get them on the list is $100. The total cost of the box minus shipping is $375 so once I am done building this batch of boxes I need them to be able to pay the remainder $275 plus whatever the shipping is going to cost to their location. Example B - Customer wants a box made out of walnut, the deposit to get them on the list is the same $100. The total cost of the box minus shipping is $425 so once I am done building this batch of boxes I need them to be able to pay the remainder $325 plus whatever the shipping cost is to their location. So the way I have it working in my head is, I put up the item, limit the quantity to the amount I want to make, once they put down the deposit fee and all of items are reserved I have a list of all the people who put down the deposit and their email, I build the boxes and send out a mass email letting them all know it is completed and they need to finish the transaction by paying the fee + Shipping and I get them shipped out with a return email with the tracking numbers...??? Any help or keywords that I can search or research would be greatly appreciated! Thanks Erik
  17. Hi - I followed Paul 2009 instructions to add a shopify buy button to my clients website as they wanted Klarna and finance options available. They are now asking me to add their facebook pixel to the website to track conversions and have asked me to track add to cart. I assume this won't track as I have hidden the squarespace add to cart button. can anyone recommend how we can track this please? thanks
  18. This all started when I was researching to see if Squarespace offers any solutions that would allow you to set quantity-based discounts (i.e. $4/each, 3 for $10), and long story short - there isn't any which is a huge bummer. Then I'm thinking that maybe I could post a product listing and call it a "bundle", a "set" or a "box" priced at $10, and customers can select 3 products that are eligible for the discount as variants, but in this case, tracking inventory will be a huge mess. So my question is, can I use the same SKU in multiple listings? And what will happen if I do that? Will they share the same inventory cuz if they do, that'd be real nice. Please help! Thank you!
  19. Site URL: https://www.plantshopmanchester.com/ Hi there! We currently have products sorted by categories, and you can view all the products by category using the drop-down menu. Problem is, I want to add a description for each category page as a text box below the category title. I can't do this currently, as the pages are Link pages which link to the category, and they aren't editable. I tried setting each Category up as a separate Store page, where I can add a block of text, but this means they won't show under the View All page, and I also can't add existing products to each page, I can only make new products for each page, and some products come up under multiple categories, so I don't want duplicates. For example, we have products under the 'Pet Friendly' category, which may also fall under the 'Bright Light' category. Does anyone have a work-around?
  20. Site URL: https://steve-lewis-7h8y.squarespace.com/pantry Hi, I'm wondering if I'm able add a text box above the category nav of a product page? This is for a food business that wants to stipulate pickup hours and procedures for COVID-19 curbside pickup. Any help would be appreciated.
  21. Site URL: https://www.swingsandwings.com/summer-camps-2021 We offer summer camps for kids as service items from our Commerce platform. Each camp sign-up requires parents to complete an intake form (kids name, age, parent's contact info, etc). We do not want parents to add multiple summer camps simply by changing the quantity from 1 to 2 in the cart nor checkout; if they want to enroll multiple kids into the same camp, they have to add the camp to the cart multiple times, each time filling out the intake form. We offer a promo for multiple camps booked on the same order, so the Express Checkout option does not work for us. To enforce the above, we have disabled the option 'Let Customers Buy Multiple Service Products'. However, we are then unable to show the number of available slots for each camp. We've tried enabling the 'Limited Availability' label, but apparently Squarespace suppresses this if you disable the option to 'Let Customers Buy Multiple Service Products'. If I enable 'Let Customers Buy Multiple Service Products', the number of available slots does show up as desired, but customers are then able to manually increase the quantity of a particular camp on the checkout page (I can suppress it using code injection on the product page and in the cart, but not at checkout). We would like to remove the Quantity option but also show the number of available slots for each camp. Squarespace customer support says this is currently not possible and can submit a feature enhancement request, but who knows when that might happen. Given the current circumstances with the pandemic/restrictions/etc, our survival beyond this summer depends greatly on our ability to sell these summer camp service items through our website and we want to leverage any tools we have in order to do so, such as showing that slots are limited and to book quickly. Any assistance will be appreciated!!
  22. Site URL: https://bumblebee-alpaca-tksd.squarespace.com We are building a website for an outreach ministry of a church. The ministry – called Joy in Learning – offers a variety of creative classes like basketweaving, painting and pottery, to name a few. Some classes are free while others require a fee for materials. We are using Commerce to RSVP for classes, rather than Scheduling. Scheduling proved to be a little too involved for us, and ultimately we want registration information to populate in a Google spreadsheet so that we’re not manually creating the attendance list from emails and so the registration information is easily accessible to administrators as well as teachers. Because of this, we have the registration form on one page, and once that’s complete we have it linked to the specific product page (for paid classes) so that it can be added to the shopping cart and paid for. Here are two examples: https://bumblebee-alpaca-tksd.squarespace.com/gallery-3-1 https://bumblebee-alpaca-tksd.squarespace.com/fused-glass-1 (I know the URLs need some attention.) Three questions: Is that the only/best process for paid classes? Is there a way to create a capacity on attendance just by using the registration page? (Not linked to a specific product page to ‘add to cart’ and check out.) Example: https://bumblebee-alpaca-tksd.squarespace.com/kindergarten-to-4th-graders-1 We would like to have something on several of the pages that shows how many spaces remain/are available/waiting list. It would be great if this could be on the registration page as well as the product page, similar to what was asked here. (I am also commenting on that thread.) Site: https://bumblebee-alpaca-tksd.squarespace.com Password: J0yinLe@rning! Thanks for your help!
  23. Site URL: https://the80sand90s.com/shop When you click product on your store, adware pops up in the back. Their solution was to block popups in my browser when I contacted Spocket's "help". Moreover, even though I am within the 14 day "trial" period, there is no option to cancel.
  24. Hello It looks as if you can't give customers the option to choose either a one-time purchase or subscription options for the same product - am I missing something? Not sure why Squarespace wouldn't allow both, seems like a no-brainer. If i'm not missing something and it actually is impossible, is there a workaround? Any advice and help appreciated. Cheers
  25. I have a client who is currently selling on Shopify and Ebay. Ebay accounts for 99% of their sales, therefore they are thinking of ditching Shopify. My question is, are there any "good" integrations out there that will push items to and from ebay from Squarespace? In a perfect world, they would move their Shopify store over to Squarespace, as they already have their main site within, and are paying for a commerce plan. The client just does not want to duplicate processes. They simply want to build the item on Squarespace, then the integration push it to ebay. When that item sells on ebay, it would then delete the inventory from Squarespace. Any suggestions would be great. Thanks!
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