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  1. I run a film lab, so it's like a mix of digital and physical products. Someone shoots film, they pay me to develop it and scan it. So they order a set of services, mail in their film, and then they receive scans online, plus we ship back the film. Currently the way commerce is set up it's unworkable for my services. It seems like each product variant is treated like it's own separate item, and not parts of a whole. It would be great if you could have a base price, and then each mod is an additional price. I.E. A hamburger costs $10, and each topping is an additional dollar. The way it's set up right now, is like you have a different skew for every possible variation on how to make a hamburger, which seems needlessly complex. Like...hamburger base $10, hamburger w/ lettuce $11, Hamburger w/ cheese and lettuce $12, hamburger with just cheese $11, Hamburger medium rare with cheese $12, hamburger medium with cheese $12, hamburger medium cheese and lettuce $13...etc etc etc Like you have to map out ALL combinations of how the item/service can be ordered. The ordering page would be a total mess! To drive the point home, I'm saying it would be great if you just had (in this theoretical burger shop), a page that said Hamburger, and then a list of options. Each time you chose something it added or subtracted to your total. Does that make sense or am I totally missing something about how this works? I did go in and build a few of my actual services and there was no way I could make it work in a way that made sense. Currently my website is with Squarespace and my store is using Square Online (aka Weebly)...which is HORRIBLE. I want to do it all in one house. Someone please let me know if I'm just wrong and you can do what I am describing.
  2. Hi, My site has two "stores" on it (two separate stores under the same site, setup differently from a layout POV and branding) , and I am trying to figure out how to use the analytics capabilities to only report on one of the two stores. It seems that the general commerce analytics takes data (visits, funnel, etc) from both stores, and I need to find a way to report those metrics on only one of the stores. Each store has 50+ products in it, so I can't really use the filter method to select specific products. Any ideas how to figure out this? Thanks! Reid
  3. Site URL: https://steve-lewis-7h8y.squarespace.com/pantry Hi, I'm wondering if I'm able add a text box above the category nav of a product page? This is for a food business that wants to stipulate pickup hours and procedures for COVID-19 curbside pickup. Any help would be appreciated.
  4. I have Square connected through Squarespace. I tried Square's loyalty program, but I didn't see it pull up during checkout. Does Squarespace have one? If not, can this be an extension that is added on?
  5. Hi there. I'm trying to put my cart (styled as text) in the same position as the navigation but I can't seem to do it. I can put it all in the same line if I set the Center Layour a as horizontal instead of stacked, which is of course something I don't want to do. The site is live: https://www.lostreseditores.org Thanks in advance!
  6. Custom Merch makes it easy to start selling products without having to worry about the logistics of production, inventory, or shipping. Letting your audience rep your brand can build brand loyalty and even be a means of advertising. No matter what you want to sell on Squarespace - t-shirts, hoodies, mugs, tote bags, art prints - Custom Merch by Printful simplifies the process from start-to-finish. Check out Commerce > Custom Merch to see your options to create printed, embroidered, and engraved products. The panel will generate some mockups using your site logo for some initial inspiration to get you started, but you can take the reins from there. Printful will print, pack, and ship your orders for you so you can focus on letting your creativity go wild while designing and merchandising your merch. Let us know if you’ve been interested in creating custom merch! If you’ve already created custom merch using Printful and wanna show-off, let us see. We’d love to hear from you. 😀
  7. Hi Tuan! My page is https://www.nuligoods.com/shop/p/grey-blazer I'm trying to move the accordion into the "product description" space. Is this possible? Currently I used the built-in accordion function in the "additional info" section. If you have any suggestions on getting an accordion function (markdown? custom CSS code?) to this position I would be so grateful. I'd want to be able to replicate it for each product I'll add Thank you!!
  8. Hello! Due to the nature of my work, I run an invite-only commerce shop on my website, where I sell books. It's set up as an 'unlinked page' and customers require a password to enter the shop. Recently I discovered that this shop was displaying 'not secure' when visiting. This applies to the initial 'password' page, and actual shop. Obviously, I want to avoid this because it'll put customers off. Any ideas? Let me know if you need more information. Thanks!
  9. Site URL: https://www.therestoreshop.com/shoprestoreproduct/p/restore-facial-moisturizer Does anyone know how I can move the "product size" field and "product quantity" field on the same line. I included an image for reference?
  10. Site URL: https://www.giftandcrate.com.au/shop I have my site set up with the product categories enabled as a sidebar. It was working perfectly before the weekend but now the category links have disappeared. They should be in black on the left hand side of the products. I does not matter whether I enable them in sidebar or at the top I see nothing, not even evidence that the link is there but just the same colour as the background. How do I get them back?
  11. Site URL: https://www.huncreative.co Hello! Are or will there be any plans to offer the creation of variants for digital products? I noticed only physical products have this feature but it would also be VERY great for digital products that have variations: Example: Selling a single image at two different price points depending on usage.
  12. Hey! I'm hoping someone can help me figure out how to remove the review that appears above my product title. I would prefer to only have the one below the Studio Play Deck showing. It seems strange to show both. Bonus if you know how to make the stars a different color. Many thanks!
  13. Today I am unable to update inventory on my site, and customers get an error when trying to add a product to their cart. Site has worked fine for years, am stumped!
  14. I would like to change where my order confirmation emails are sent. Is there a way to update this email address? I have a person who oversees all mobile orders and would like for them to get the order confirmation emails, rather than me.
  15. I'd like to explore the option of offering a sale to a product with multiple variants but it seems as though this option has disappeared now. When the product didn't consist of any variants the "sale" option was visible. Can anyone help please?
  16. I hid "price" and "add to cart" buttons on shop 1. .I've opened shop 2 and it's taken the code from shop 1 and those options are not showing either. How do I show them on shop 2? Thanks
  17. Hey there! Has anyone used the same "Additional Information" on all their product pages in Squarespace 7.1? For example, I am creating a "Wear & Care" Accordion in the additional information section for a product and it would be useful to duplicate this on all products across a category ! Thoughts?
  18. Hi all, My website has a product where we require the customer to fill out a custom form in order to complete the purchase. For some reason, the form I created will not scroll down when opened. https://www.sdfsa.org/store/resource-organizing-workshop Click on 'register' If you place your cursor in any of the visible fields within the form, you can move through the fields/questions by hitting 'tab' Is it due to the code I've added into the code injection and CSS areas? Or is there code that I can add to my website to ensure that this form scrolls down? Or code that can open the form in a new page rather than a lightbox? Please help, I really need this to work. Thank you.
  19. Hello, I want to know if there is a way to add maximum order quantity per customer. I know you can set minimums but we are required to limit how much a customer can buy at any one time.
  20. We use an industry-specific software to generate and send client invoices. Most invoices are paid via check but we want to give clients an electronic payment option. Before moving our website to Squarespace we used authorize.net to do this. Since our pricing is project-specific (not a per-item or per-service price) customers typed in the exact payment amount they owed to make a payment. So a client would receive an invoice for $1,000 and they would visit authorize.net via our website and type in that $1,000 amount to pay. Can we do something similar with Squarespace? It seems like the donation button works exactly in this way, but we are receiving payments, not donations.
  21. Hey guys! I am about to add in some digital products into my site, and I am wanting to create a custom product page - If I could give an example it would be: https://www.wildflowerdesignco.co.uk/brand-strategy-guide in terms of the seperate sections (my design will be considerably different for obvious reasons as its a similar product I am selling). Two questions: Is it possible to create a custom product page just like any other page, but link it as a product page (in terms of having the shop landing page, and those 'products' inside of collections, linking through to these custom pages) and then how do I add a - add to cart - button inside this custom page? Thankyou! I have searched as best I can but a lot is just customising the basic features of the included product page styling SS uses, but I think I need additional sections 🙂
  22. Hi, I am making a basic site to sell my products to wholesale customers only. The website has all the general information about my company but I want the Sales page to require a customer login and I want to approve the customer before they are granted access so I can confirm they meet the requirements to stock my products. If I create a Members Area then anyone who signs up would be able to access my sales page which I don't want, they need to be manually verified first. Is there a way I can put the commerce page behind a login screen and also have that login integrate with Squarespace commerce so the customer would see all of their past orders and I can see the analytics. I've looked at services like SentryLogin but that would mean customers log in to see the Sales page and then have to log in separately at checkout to access Squarespace, which would work to some degree but isn't very streamlined. Thanks
  23. Just looking for help to hide the "featured product" tag on the detail page of my products. I want it to show in the general store grid view, but not the actual product detail page. Thanks in advance for help!
  24. Once someone has clicked the add to cart button (and the item has gone to their cart). How do I automatically redirect them to another page within the site? I thought maybe changing the ecommerce site to allow express checkout - so once they click purchase it redirects them to the checkout page - but instead would redirect to another page within the site. Ex. They want to purchase a blanket within the shop. They select how many they need and then select "purchase". Once they click "purchase" they are then directed to a new page allowing them to purchase monogramming for that blanket. Thanks ahead of time!
  25. Trying to add additional text to Shopping Cart page in 7.1 with this code in footer. Overall it does add text but products are no longer visible. Any Suggestions? <script> $( document ).ready(function() { // You change change the text you want to display in the below line var yourText = "Thank you for shopping at Adlytic Marketing."; $("<p>" + yourText + "</p>").prependTo("#sqs-cart-root"); }); </script>
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