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Found 363 results

  1. Hey everyone! If you're willing to share your Squarespace transaction data, I can automatically provide you a report with a ton of insights. The catch is: I don't know the most useful insights yet and my goal is to figure out the "aha" moments that you find most valuable. I'm linking a sample report from a friend's company (with permission) that sells coffee to give you a sense of what we're doing. It's super raw and not pretty, but the insights are there (repeat customers, basket size, order trends, etc). If you'd like to run your data through our system and get your business insights for free, please contact me. All data will be treated 100% confidentially and will not be stored anywhere (we'll delete the data after running the report). My goal is to learn what's most helpful in these reports and insights for you as a business owner using Squarespace. Thanks for reading and please feel free to reach out with any questions. Some screenshots attached of sample insights.
  2. Site URL: https://www.luxandleaf.com/ Hello everyone! I have a question regarding selling CBD products in Squarespace. So I created a website for a client who sells skincare beauty products that contain CBD oil (https://www.luxandleaf.com/). However, I wasn't able to connect Stripe or Paypal because they do not allow transactions that are for CBD. I'm looking into third-party payment processors like Foxy.io (https://www.foxy.io/squarespace) Does anyone have experience with them? and how it works? or any other suggestions?!
  3. i have test mode enabled. but whenever i try to complete a checkout, the "review and purchase" option is still grayed out after inputting information, it also tells me that paypal cannot be used in test mode and then freezes on updating cart. any ideas on whats going on?
  4. I set the "continue shopping" link in empty shopping cart to go to shop but it only links to homepage. I've tried changing the selection to other pages to see if it directed there but same thing, always goes to the homepage. I want it to link to the shop so customers can actually continue shopping. What do I need to change?
  5. Hi there, I would like to change the text "Quantity" on a product page to read "# of Couple's". Does anyone know how I would begin to do this using custom code?
  6. My client wants to add a separate line item/non-taxable deposit to certain products. Is there a way to do this? Client sells charcuterie boards and the deposit is for the board. If the customer returns the board they will be refunded the deposit, if not they are changed for it. So if the charcuterie board is $105 they want to create a $40 deposit fee on top of the $105 but it canโ€™t be taxed and they donโ€™t want to just add the fee to the base price - they want it separate. Any developers able to help?
  7. Site URL: https://www.terroir-imports.com/products Hey guys, My ecommerce has the option for clients to select the quantity of services they want to purchase. I sell wine, but the products are sold by the case. Is it possible to indicate: 1 case 2 cases 3 cases etc. As opposed to indicating 1, 2, 3, 4, etc.
  8. Site URL: http://www.%20instagram.com Has anyone noticed that Instagram just basically hijacked our Squarespace integrations? Now all products check out through instagram and no longer direct to our Squarespace shops. This, in my opinion, is a MEGA CATASTROPHE. I can't seem to find a workaround.
  9. Site URL: https://ellipsoid-scarlet-wnyp.squarespace.com/ pw is nathandmeeks Selling Face Masks. We have the option set up to sell a single mask, by colour/size. Easy enough. We're trying to sell a family pack of 4 masks - but the issue is allowing the customer to order by color and size when buying that 4 pack. I've tried a multiple ways/variations/options, but can't seem to get it working. Does anyone have experience with this? Or advice? I hope this makes sense. Thanks for any help/thought/advice Lincoln
  10. Our business allows customers to buy a service for a specific date, but we have limited staff to perform the service. This typically isn't an issue unless a customer buys for a particularly busy day, but we don't want to run into a problem where a customer buys and we are unable to fulfill their order. Is there a way to delay charging of their card until we can confirm availability? That way we don't have to worry about issuing a refund or anything like that. We use Stripe for payment processing, if that helps!
  11. Hi all, I've seen a few people ask about how to integrate with platforms that use BCC fields to generate automated follow up emails for site & product reviews without response. I've use Trust Pilot previously to handle reviews as it's very well regarded and trusted by consumers, but without a BCC field in SquareSpace emails it seems impossible to use. Has anyone managed to find away around this lack of functionality? Many thanks in advance.
  12. Site URL: https://conormccreedyshop.squarespace.com/?password=showmethewebsite Template: Clay 7.0 I am trying to hide the Intro of a Store page when I select a category. I have isolated when a category is selected in CSS with the following: a.ProductList-filter-list-item-link[aria-current="page"] {} but now how do I tell section.Intro to be hidden when this happens? Can this be done with CSS? It looks like SQS reloads the page when a category is selected..? TIA
  13. Site URL: https://www.amandajamesbridal.com/ Any ideas on workarounds or custom code for selling and accepting deposits toward a purchase? I have a bridal collection and sell made-to-order gowns. I'll be launching e-commerce soon and was hoping to have it totally replace my current invoicing system. I currently use Square and email invoices to my clients. - The 1st invoice I send is to receive a deposit. - The 2nd invoice I send it to receive the remaining balance. In launching e-commerce, I was hoping to: - Have customers purchase a deposit through my site. Deposits are a set amount. Ideally the process would be similar to how a gift card works- a digital code is generated and emailed to clients once they make the purchase. - I was hoping they could then apply that credit towards the final purchase by entering the digital code. Currently Squarespace does not allow you to change the wording in the order confirmations of gift cards, otherwise I would just create a gift card product and call it a Deposit. I also tried creating a discount code labeled Deposit, but this doesn't work because when entered, it changes the taxable amount of the product. I need the original taxable amount to stay the same. Any suggestions?
  14. Hi, I'm working on setting up my commerce site through Squarespace and I'm wondering how you all calculate your shipping costs for the world? I sell products of all sorts of different sizes and weights. Setting costs for different weights based on every country's shipping zone in the world would be way too much work. I currently have shipping zones for Canada and the US, but past that, how should I set up shipping costs for the rest of the world? The options I've thought of are: 1. Don't allow shipping to those countries. Let the customer know that they will have to contact me for purchases. 2. Create a flat rate for countries outside of Canada and the US, and then email the customer that they will need to pay more for shipping if they, let's say, happen to live in Australia. Not a fan of this one. What do you do? Are there better options?
  15. Site URL: https://www.mattiaantonelliofficial.com/store/adobe-lightroom-dolomiti-preset-pack Hello, can you please help me with this request? I would like that a customer will be redirected to the shopping chart from the same button used to add an item to the cart. Once a customer clicks "add to cart" it would be great the button switches to "view chart". Anyone know how to do it? Many thanks for your time. Mattia
  16. Site URL: https://jaeminfrazer.com I'm selling an Audiobook + Ebook bundle in my store. I can upload the Ebook fine, but want to deliver customers a private link to Soundcloud so they can access the audiobook after the purchase. Any thoughts on how I can do that would be appreciated. Thanks
  17. Hi, I'm trying to reorder the categories from my shop page. I know that by default it's alphabetized but is there a code that I can use to fix this? I've already tried a few and it hasn't worked. Here's the link to the website I'm working on: https://arvin-lee.squarespace.com/config#/|/ For instance I'd like to change the order of the categories to: 1. Hair 2. Wig 3. Hair Care 4. Nail 5. General Mechanics
  18. Site URL: https://www.stauntonspharmacy.ie/ Hi there, I have a Squarespace commerce store and we are looking for a solution where we can have all new orders automatically print on our HP printer. We have the commerce advanced plan so have access to developer API keys if that was helpful. Our printer can automatically print anything that is emailed to its custom hp email address however I cannot set it up as a store manager to receive order notifications as you have to accept that invitation which the printer cannot do I assume. Also we currently copy and paste the customers shipping address to a blank word document and print that to be used as a neat looking shipping label. Is there any way that this process can be automated using those API keys so it can be printed automatically. Thanks Very Much.
  19. Ive looked and came up empty handed. Is there a way to add thresholds pricing to quantities on items? For example, if you buy 1-10 of product A, its $15.99, but if you buy 10-20 of product A, they are 12.99. etc etc. I need a way to set the thresholds, and then hope that it also calculates it. TIA
  20. Site URL: https://www.cianfranicoffeeroasters.com/order-coffee/fulton-cycle-hw6sc New to SquareSpace so I'm a bit frustrated that I can't change the layout of the product block, or change the font of the variant drop down menus. If you look at a sample page (https://www.cianfranicoffeeroasters.com/order-coffee/fulton-cycle-hw6sc) you can see the variants stick out like a sore thumb. 1) How can I change the font to match the font on the template? 2) How can I change the layout of the variants so they are not displayed one below the other, like they are now, but in two columns?
  21. So I got the importing worked out and I want to add a ton more products to a store. I exported a CSV, added another product as a test, and imported the new CSV and got the following error: "Missing column Add PRODUCT ID column" So I go to check the CSV and it's right there as the first column. I'm baffled by this one. How can I solve this? I have a ton more to add to my store.
  22. Has there been any news about an implementation of a Minimum Item Quantity Purchase for individual products? I saw that a minimum order subtotal was implemented, but that doesn't help my situation. Right now I'm using a work-around for each item page, but the customers can change the quantity in checkout to below the minimum. From what I read, I'm not the only person who's been wanting a feature similar to the attached image. Has there been any progress or work done in that area? It's the number one thing that I'm missing from Squarespace that other platforms offer.
  23. Hi, I'm trying to link purchases in a SS store with a MailerLite account. MailerLite told me it was not possible as they do not provide any integration, and they pointed me toward Shopify. Some designers have told me this should be possible using code blocks, however I do not see neither on the Product page nor the Payment page in SS where I could add a code block... Has anyone here managed to do so ? Thanks and take care ๐Ÿ™‚ Carole
  24. Site URL: https://www.maggiesmission.org/maggiegear Hi, finally getting up our commerce site for our Foundation - MaggiesMission.org so we can sell what we call "Maggie Gear". We will be adding loads more items to sell online. Question, why doesn't the banner image (it's crappy right now) show up when clicking on each Mask? It's just a blank black bar. I don't understand. Like stated previously, we will be adding lots of categories and items for sale. Thanks for any help you can provide, Maggie was my only daughter, she died three years at age 17 to a rare and aggressive cancer. I'm her mom. I miss her. Beyond. We've raised $1,000,000 to help fund research and support to others going through similar. And are aiming for much more. #morethan4
  25. In COMMERCE --> CUSTOMER NOTIFICATIONS, how do we change the fonts in the various automated emails (order confirmation, order shipped, order refunded; customer account emails; etc.) and the font for the order summary & shipping info? The default fonts do not match the website and are not on-brand. Please let me know how to change the fonts so that the match the fonts on the website. Thank you!!
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