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  1. Site URL: http://lizphillipstherapy.ca Hi folks, I want to either add a PayPal button or the HTML code in a PayPal button to an existing SS checkout button on my website because I want to charge the customer the transaction fee instead of paying it myself. The PayPal button allows me to do that. But I can't seem to add it or to alter the code on existing buttons. Thank you!
  2. I would like to connect Xero with Squarespace Commerce. Which do you prefer? Do they breakdown the sells and taxes or do they also help move varies fees to the appropriate account? Xero by OneSaas https://www.squarespace.com/extensions/details/xero or Greenback https://www.squarespace.com/extensions/details/greenback
  3. Site URL: https://www.royalcitylittles.com/ I just discovered that some e-gift cards that customers are purchasing for people, the links are going to their junk-mail folders. Anyone know how I can fix this?
  4. Site URL: https://www.rekhagarton.com/learn Hello, I'm trying to figure out the best way so my customers can spread the costs of buying one of my digital products? They are on the pricier side for my target market but I would love to offer the option of spreading the costs over a couple of months rather than them doing one big payment. I have paypal and stripe set up but neither seem to give me the option. I know Klarna is a service but isn't available on SS yet, is there any other one I'm completely missing? Thanks in advance.
  5. Site URL: http://www.amovintage.com Hello Please can someone help me increase the space between products on my shop page? I cannot work it out or find a code anywhere, happy with it on web view but concerned that most views are by web so want to change this one exclusively if possible just to make it look a bit more spaced out / less squished in Have attached website link and some photos underneath Thanks so much!
  6. Site URL: http://finalvibe.com/ I woke up this morning to a new order email from Squarespace - and the billing/shipping information was my information. I did not submit it, and it included [test] in the subject line. Test mode is and has been off on my website. Is this a glitch on the side of Squarespace/Stripe by chance? Has this ever happened with anyone else?
  7. Hi! I want to add some products onto multiple pages but pull from the same/one inventory, is that possible? if so, how? Thanks in advance!
  8. Site URL: https://www.loesencial.mx Hello fellow Circlers, this is my first time posting here, so hi! 👋🏼 I manage an e-commerce website (loesencial.mx), and lately (last 6 months or so) we've been having serious trouble with fraudulent payments and card testing from people trying stolen credit card info. We've been trying lots of stuff with Stripe tools to prevent this, but we're still having trouble and losses with disputed payments. One of the tips the Stripe Support Team provided us is to add friction on the checkout process to avoid automated payment attempts, (we're currently
  9. As 2020 comes to an end, we can all start looking forward to what the new year will bring. Personal New Year’s resolutions are the norm, but what about for your website or business? Maybe it’s expanding your range of products, maybe it’s finally doing those design tweaks you’ve been thinking about for ages. What are the website/business goals you’ll be focusing on in the new year? Share in the comments below!
  10. Hey friends, I'm trying to figure out how to change the email I receive orders to without changing my Squarespace login. I have multiple Squarespace sites, so it's important for the orders coming in to go to their associated email addresses. Presently they're going to the email I use to log in to Squarespace. I need them to go to a different email for order fulfillment, but I can't seem to figure out how to change this. I've checked in the Commerce section, in the store...I can't find where to update this information. Thanks in advance. 🙂
  11. I am setting up my site and cannot get all the items in my inventory to appear in the store. I can find no difference between how the 2 items that do display correctly are set up differently than the 3 items that will not display at all. What am I doing wrong? How do I fix this?
  12. Hi all, is there a way to show 6 and not only 5 related products ? Thanks!
  13. Site URL: https://cafephotoaustin.com I am a photographer that sells multiple photos with same options. Is there a way to display the actual photo number and or be able to see the actual photo that was purchased? Seeing the photo number generated by the camera would be ideal. Is there a way to show the photo number for each in the gallery?
  14. I'm using Stripe to process payments through my SQS site and for some reason, Stripe isn't receiving email addresses in the charge data. My research to this point suggests that email is a standard data point with charges. Is there a setting in SQS that I'm missing or have wrongly configured that would be blocking the transmission of the email address after checkout? This is a big problem because I'm using Zapier to connect Stripe to my marketing automation system that fulfills orders via email. Thanks in advance for the help!
  15. On our online store we will only be using UPS to ship, curious to know if there is a way to restrict PO Boxes as Addresses through a setting in Squarespace or is it possible to use code somehow. Maybe setup a condition - "Does Not Equal" and value would be po box,p.o. box,p.o box,po. box,pobox,p.o.box,p.obox,po.box, post office box. Another scenario I've been researching is to maybe connect shopify on the back end and use one of their apps like in this article here any information would be appreciated Thanks! M
  16. Site URL: https://kindstudio.fr/shop Hi, I've a price issue with my squarespace site I'm hoping to solve with some help here :) I'm willing to manually change the price displayed on my shop page (Shop — KIND STUDIO) and on the product page (Chemise WILLY — KIND STUDIO). Is there any JavaScript code that could do the job ? Thank you ! Robin
  17. Hi, I didn't see this question before, so I hope someone can help! We don't deliver any items in our online store. Everything is pick-up only. However, the "order fulfilled" email automatically includes a section about delivery. I read here that if you leave the tracking information blank, the delivery section is blank. True, but it still has the header, "Delivery" on all our emails with a blank section below it. How can I remove the ENTIRE delivery section? Thank you!
  18. Hi everyone, I'm building SS sites for new business owners (coaches and other health related services), who only need simple payment options like : pay in full with Stripe or PayPal pay in installments aka payment plans (for bigger coaching packages) Right now I'm not satisfied with SS Advanced commerce plan because if you can use the "suscription" option to create some kind of payment plan, SS confirmed that customers can cancel their "suscription" any time, and you won't even get notified. So basically right now there is no native way to do real payment plans on SS
  19. Short version: I want to sync customer emails from those who purchase on our site to HubSpot. Long version: We have a Squarespace site using the Brine template and we are heavy HubSpot users (CRM, email, workflows, forms, advertising). We've built up demand for our product which will be taking pre-orders in a month, so we have a solid list of names we manage in HubSpot. We use HubSpot forms embedded in the site, so we get names from people who come to our site that weren't reached by advertising. (site for reference: https://www.bruisecruisegame.com) What I ultimately wa
  20. Site URL: https://muffinarmstrong.com.au/ Hello, Is there a way to add a pop up filter menu that allows our customers to filter by colour, materials, etc? See attached example. Regards, Adrian
  21. Site URL: http://www.myveganhamper.co.uk Hello I sell themed hampers of vegan food items, which exist on the store as individual products. I want to construct a second store ('Create Your Own') within the site where users can create their own hampers, mixing and matching individual food items from our entire range which we will then package and ship as kind of 'personal hampers'. I want to set a minimum order value that only applies to the 'Create Your Own' store, as currently people could simply recreate the hampers from the existing store and get them cheaper. As it st
  22. Hi - sorry all I am very not techy but want to add a payment function to my website. Square space has limited options (PayPal, Stripe etc), but I want to ideally use the one from my own card provider - we are a physical store. The supplier is Natwest Tyl. They have said that it is compatible with: Supported Shop Systems AceShop CCV Shop commerce:SEO CRE loaded CS-Cart Drupal Commerce Ecwid Gambio JTL LemonStand Magento Magento 2 Mijoshop modified-shop Odoo OpenCart osCommerce 2.x OX
  23. Site URL: https://guppy-lychee-gsyb.squarespace.com/ Heya! I'm working on an art website, and the client basically wants to offer an original artwork (only 1 in stock) but with framing options. If framing is selected, price should change. I tried adding an option and creating two variants of the product, but then when I was test purchasing the product, I noticed the variant I have purchased was sold out, but the other variant was still in stock. Obviously both should go out of stock in my case. Is there any way to do this? Please do let me know if there's any other information you
  24. Site URL: https://masondixonbakery.com I need the ability to make a set of items as in store pickup only. We have limited items that can ship and we need to offer our bistro menu items before we face similar restrictions to NYC. Please make this an option in the commerce function to limit single items shipping options to “In store pickup up only”. This will seriously hurt our business without this option.
  25. Site URL: http://skylitlabs.co.nz Hi. I've built my website and love it. I need to build a RELATED store-front but it has it's own domain/name and is only affiliated with my main site. I know how to put a link in the main site navigation to take people to a store but what I'm trying to figure out is since my store has a different name/domain, should I build the store SEPARATE from my current website (but also on Squarespace) and just use the link in the navigation to reach it? OR is there a way to get rid of the navigation/header from the main site on the Store pages so that it appears
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