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Found 23 results

  1. Greetings from Vancouver Island, BC. Hope everyone is staying safe. I've got the Square Point of Sale (this beautiful stand unit and the mag reader) and I've signed up for Squarespace thinking, okay, these can either be stand alone or you can use them both. We're setting up our fish & chips place to accept online orders for takeout, spacing people out to come get it, the usual. It appears the squarespace site can reasonably do this, accept prepayments, etc. It also appears the whole this is not really set up as a restaurant management system with tickets to the kitchen and the like. But I'll figure all that out later. The biggest issue is that it appears to me that the POS and the site don't actually talk to each other or work together in any way. I'm looking to confirm if I have this right. After you set up your squarespace website with a menu/pricing/ordering, you have to do the exact same thing on the POS in the case of a walk up placing an order. I have to use the iPad app to make the menu items, variations, pricing, etc. all over again and can't just bring the website over or the menu anyway. Not the end of the world, I just want to stop trying to do what can't be done. I see there is a mobile/iPad app to manage the website/orders, etc. But I was hoping for a total solution. Weebly by Square. Is that the integrated choice or a better choice? Does anyone know if there is a specific template or custom work that has been done for the restaurant industry that covers ordering, tickets to the kitchen, etc. It is going to be a fun weekend getting all this going and ready. As a side note the packaging for the Square Stand is stunning, well done! Thanks for any feedback/comments. Rick
  2. Hi i want to sell photography prints directly from my Squarespace site. I have seen that there is the Printique extension which looks perfect but this is only available in North America. Are there any options to do this in the U.K.? That will integrate seamlessly with Squarespace? thanks
  3. Site URL: https://www.macquarielifechurch.com.au Hello! Firstly, thank you for reading this post! I was wondering, is it possible to use the SquareSpace POS system if I use a VPN that is located in the US? My church is located in Australia and we really love that SquareSpace gives the option to use the square hardware. However, as we all probably are aware, the SquareSpace POS system is only available in the US. Ideally, I would connect/setup an iPad so the location is based in the US. Would this work? Look forward to reading your replies! Thank you in advance!
  4. Site URL: http://coloradomountainlavender.com Hi. First time posting a question and novice. I sell at local farmers markets as well as online. I need a simple solution for pricing the same items with tax included and not included (or at a different price point), depending on if I am at a farmers market or someone is purchasing an item online. As far as I can tell, I only get one choice in setting up taxes to be either included in the price or added on to the price. Is there a way to do this? Maybe with a hidden / password accessible farmers market store front page where I can include tax in the price but my online customers don't see this page? We have been using commerce app for farmers markets but I need this flexibility for setting different pricing/taxing for the same items. I am pretty far down the road with switching to square POS app to do this, but maybe missing something??? Thank you.
  5. Hi All! I recently ran into a major issue with Squarespace architecture/requirements while making a new site. Looks like I can only use PayPal or Stripe for ecom and Square for POS. This seems like absolutely bananacakes poor design to me. We are a nonprofit offering recurring donations for donors. We CANNOT sign people up for recurring donations on two different payment processors going into the future. That is really bad practice. Let alone the fact that I will have to do lots of overly complicated things with zapier to make sure our database is getting all the information. We feel strongly about offering donations through our store as well as through online forms. Please help! Is there some way we can use only ONE payment processor for POS and ecom on squarespace??? Best Nick
  6. Site URL: https://www.chrisjfreeman.com/books Hi and thanks everyone for taking the time to read this. I have two customers that I am trying to fix the same issue for. (One URL included). What they are both trying to do is be able to pull the customer data (at Point of Sale) and use elsewhere. Let me give an example: Someone jumps onto the website and buys the Book. We'd like to take that customers data, put it into our CRM, tag them and because they bought the book start them off in an automation which is setup for book sales. However if someone purchased an eBook then we want to do the same but for the eBook automation. And while I don't have one setup at the moment, if they purchased a ticket to an online event (say a webinar), then the same applies: they end up in the CRM, tagged correctly and start an automation dedicated to that webinar. The SQSP commerce is setup. The CRM and automations are setup. Where I am getting stuck is getting the customer data and line item(s) out of SQSP, at the point of sale (or in a very close time to sale), so that I can do something with it automatically. SQSP doesn't seem to, and have advised me they don't currently have a Zapier link to pull this data without adding a form to the sale and I think it would look weird to add a form someone has to fill in with all the same data that is already in the sales process. Integromat (who are now Make) have commented on a few SQSP commerce posts does seem to be able to pull the data from SQSP at POS but there is a huge setup that is required if there are multiple lines or different products offered (book, eBook, Webinar) etc. And then with Make, if you want to check 'regularly' (say every 15mins) then you will chew through their free plans 'operations' in a week just by 'checking' if a sale is make, even if there are no sales. In my ideal world, something like this would be possible: 1 - Customer makes a purchase 2 - Customers details and line item history are passed through to our CRM (I can't see how this is possible) OR Customers details and line items are passed through to a google doc (I still can't see how this is possible at the moment) 3 - Zapier (or something) runs on new google doc line items and inserts into CRM 4 - CRM automation triggers and customer is treated nicely based on purchase If anyone has any advice, suggestions, further questions to clarify my thinking or things I have already tried, please let me know as I would really like a solution that doesn't involve needing to move items away from SQSP an into another platform, like Shopify. Thanks again
  7. Site URL: https://www.ironlionsoap.com/soapscription Sup yall! Long time lurker-finally chiming in. We are ready to move away from PayWhirl and get our Soap-Scriptions running from the SqSpc site. After reviewing both documents about the new SqSpc Subscriptions and the Migrating from PayWhirl...I am still nervous and unsure how to proceed. Here are my initial concerns: - Our current offerings will not sync with new offerings. - Current members should be "grandfathered" or upgraded to the next best plan - and/or as a courtesy, give current subscribers 3 months at "old" rate. Further more, I am at a wall with communicating these type of changes with our customers. Having them sign-up-again manually even though the subscriptions are processed on stripe seems difficult. Any advice, consultation and opinion is welcome. Thanks gang!
  8. Site URL: https://cloudhousebakery.com I've read online that Square works in Canada but I can't connect my P-O-S to it in the commerce section when I try to connect to Square, my store is based in Canada and the Authorisation keeps stating that it wont connect because I'm not in the US - see image below. When I first tried to connect, it let me join, fill out all my forms etc, details, I even ordered the reader only to find now that it apparently won't even let me connect now I've wasted days trying to implement and connect the two and wrestle with implementing joint features. Does anyone else know if this is true, or is there something I'm overlooking Can you even connect Square in Canada!? So far this whole experience is turning out to be a nightmare... 😞
  9. I am using custom forms for a class of service products, and we have embedded a photo uploader to the custom form. Customers are required to submit photos using this form when the purchase the service. Right now, uploaded photos are sent to a Google Drive folder, and I can't tell which photos are related to other custom data that was submitted in the same form. In other words, I can't match uploaded photos to specific customers! Thanks in advance for any help or suggestions!
  10. Wow, so i just found out that in order to use the commerce point of sale app to sell you need admin level permissions. That makes ZERO sense. So if i have a bunch of volunteers who i want to sell products for our charity or hire a bunch of teenagers i need to give them FULL ACCESS to my website??? How is this not a security flaw? Especially with squarespace not having any sort of revision or history option for the site. How is a Store Manager not allowed to sell products? I'd be fine giving them that permission. How does anyone else handle this? I guess I could use square itself but the whole point of having an integration is to have the data all in one spot.
  11. I need to accomplish several things and not really sure of the best way to go about it and could really use some help/advice. I live in MA and sell product in person in MA, NY, VT (and some other states) and desire to sell online. I have a Squarespace Website with a (new) Squarespace e-commerce store (no sales yet). I have Square as my POS with an iPad, Square stand, bar code reader and printer. Square POS is able to keep my inventory and set sales tax rates on a per product basis (this is something I MUST have). I'm used to it and I love it. Square POS does not integrate with Squarespace webscommerce store.
  12. Site URL: https://support.squarespace.com/hc/en-us/articles/360035711431 With the Square/ Squarespace integration going away next week, I am curious what sellers who sell both online and offline are doing for their Point of Sale solution. One option I've seen is Shopify Lite, where you can host your site on Squarespace and plug products into your pages, plus use the Shopify POS. But, in general I find that clients prefer Square hardware to Shopify's, and it is more commonly the system they already use. Would love some ideas on what you or your clients are doing to use Squarespace as the main online portal, but be able to sell in-person as well. Thanks.
  13. Site URL: https://www.gillettecamels.com I know how to require a minimum order amount before Point of Sale checkout, but I really need a solution for credit/debit cards specifically. My client runs a concession stand and if someone buys a $1.00 candy bar and wants to pay with a card, the processing fees eat a lot of that. Is there any other option to add a service fee for card purchases that are below a minimum amount... say $10?
  14. Site URL: http://hocgreenwoodvillgae.com I have a client that couldn't get her account verified through Square, no matter what she did. I set her up with a Stripe account, and have that connected to her e-commerce in Squarespace. However, I see that you have to have Square in order to accept payments via the e-commerce app, in person. Any suggestions for a workout around for this? We are super frustrated.
  15. Adding square qr code and selling page to my site. I have a square account, and want to set up a selling page there for my art. I want to post the qr code and a click able link on my site, is there a better way to integrate?
  16. Site URL: https://www.gillettecamels.com I manage a website for a high school Booster Club. They would like to sell specific products on their website, but not their full inventory. They would like to access their full inventory at events while using Point of Sale on the Commerce app. If you view the website you'll see memberships and stencils, but they also have apparel and concessions for events. I know I can make products visible, hidden, and scheduled but it seems like A LOT of work to schedule visibility for every school event of the year. Any awesome solutions?
  17. Would it be possible to use a VPN with US address to enable use of Squarespace Point of Sale in the UK / for UK site? Squarespace has been recommended to us but without POS enabled it's a non runner.
  18. Site URL: https://www.toughtea.ca Hello, I'm hoping to receive some helpful and honest feedback on my tea companies new website [www.toughtea.ca]. I'll also take this opportunity to ask for tips and tricks for marketing my brand online. Thank you kindly :) - Alexandra
  19. Tracking and reports for online orders is working OK for what we need. But we need something better for cash & in-person orders. For POS sales, we have less than 5 users with the Commerce APP; each with their own login. At the end of the week we need to reconcile the cash transactions (how much cash does each person owe us?). It seems the only way is by going to commerce>orders, pulling a report for the desired period, filtering by channel to get POS only, then cross referencing them with order notification emails, going over them to identify cash transactions, then figuring out which POS user is responsible for the transaction some how. I suppose we can do unique discounts codes to increase tracking (i.e. USER1CASH or USER1CARD), but sheesh... I've been searching for this answer for about a month. Figured it's time to ask the pros, but I fear I already know the answer. Thanks!
  20. Site URL: https://www.theedgyveggiekitchen.co.uk When is POS going to be working in the UK? After a year online, we now need pos but will have to move from Squarespace if we cannot integrate online and in-person sales which will be a big regret.
  21. Site URL: http://www.muskokaprairie.ca In this ever changing climate, we are struggling with properly processing orders and handling our inventory. We sell at markets, online, from our farm and any other possible way to get our local products into the hands of our customers. COD and cash on delivery options are quite difficult for us using the current system settings within squarespace. We have figured out some work arrounds but they are clunky and a pain. We use square in canada here already for point of sale, and trunk inventory for the inventory management, but I would love to know when Squarespace POS will be coming north of the border! Anyone hear anything?
  22. Hi folks! My client is starting her ecommerce journey with a few select products, however she also has a brick and mortar where she sells lots of items, using a niched point of sale system called RICs. I'm looking to keep this process simple for her. Any ideas on how to best integrate squarespace inventory management tools with an older POS accustomed for Brick/Mortar? Thanks! Jenna
  23. Site URL: https://www.tutti-palette.de Hello, to grow my business faster I decided to give popular products a discount. Because I don't want to sell just on the price I want that my customers still see the original price tag. That means, I would like to see the original price crossed out in any way and the sale price on all products which are in sale now. How can I do that? Didn't find an option to do that in the normal menu. My online store: https://www.tutti-palette.de/shop Thank you very much. Sebastian
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