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Found 121 results

  1. Hi, I have erroneously deleted one of my Gsuite users (He already used mail and Drive storage). Then I have added the user again as new user with the same name and same recovery email adress. But I have seen that the shared content in Google Drive is gone now. I tried the recovery on GSuite, but no result. The user did not yet fully active the new user account (Gsuite says "Active (Added recently" and "Hasn´t signed in"), and Data 0.0 GB. What is the best way to get the data (Drive, Gmail) back? Thanks, Christian
  2. Site URL: http://perfectingproperty.co.uk Hi, My confirmation emails are being sent to clients from my gmail address domain@gmail.com (that I registered on squarespace with) but I would like them to come from my G Suite email address info@domain.co.uk (that I have signed up to through squarespace, after registering). Please can you advise how I can swap them over? It looks really unprofessional coming from a gmail account and may make clients worry about providing their data... I have had a look but can't see a way to change it under scheduling and email settings, and I'm not really sure what to do or try from there! The password to get into the site is George T.I.A. - Lucy EDIT: it is also branded squarespace scheduling, do I need to upgrade for it to say perfecting property scheduling? Many Thanks
  3. Site URL: http://www.solsticeelectric.net Hey folks, Just finished successfully transferring a domain to Squarespace. Published the website, but it isn't showing up at the domain name. The old one is still showing. Have I missed something? Also going to transfer an email address. I'd like to cancel it with current provider and set up the same email address in GSuite. Is this something I can do in Squarespace? Many thanks in advance!
  4. Hi! Within the Squarespace email campaign editor, I'm trying to change the social icon colors from the basic colors of their respective brands (see photo) to a simple black icon. I cannot find a way to change it in the email. Current Email footer: Email social block settings: ThanksRachel
  5. Site URL: https://www.innis.london/ Hi there, So basically my problem is that we have sent out 2 marketing campaigns using Squarespace and would like to do another, but the images I need to use are just not uploading? Is there a maximum size limit, or any recommendations as the image is quite large? Thanks for your help
  6. Site URL: https://www.realestateanalyzers.com/ Is it possible to modify the email that automatically gets sent to a buyer of a digital product? Right now this is what is sent: Your Digital Downloads Order Number: #52487 (placed on July 22, 2020 at 3:29 PM ET) Thank you for your order at Real Estate Analyzers. Your purchase includes digital downloads. Click the links below to get the files. Note that they will expire within 24 hours of your first access. DIGITAL DOWNLOADS digitaldownloadfile.zip I would like to add some text that direct the user to a link on my site for additional support and to get started. Thanks!
  7. Anyone know if it's possible to update a custom field in Mailerlite when a customer has made a successful purchase from a Squarespace store?
  8. Site URL: https://www.rainbowbridge.love/ I am trying to get my logo small and aligned left on the top of all of my e-mail notifications I currently have this code: <a href="http://www.rainbowbridge.love" title="Grateful"><img src="https://static1.squarespace.com/static/5ec70c64f1d6f271a1ce927d/t/5f16200402d139187c5bcc29/1595285514885/logosmall.png format=400w" alt="RainbowBridge Logo" style="display:blockdisplay:block;width:150px;height:150px;"></a></center></a> and it looks normal in the preview but when I sent a test e-mail it is so large- photos attached as examples How do I make it smaller?
  9. Site URL: https://takeepfit.com Im trying to create a separate confirmation for my service. At the moment both my product and service is receiving the same confirmation email but I want to have 2 separate emails so that when a service is purchased they're able to receive the location and time for the event in the confirmation email. I've spoken to Squarespace via their live chat and they've told me its possible with code injections but I have no idea on how that works, so I was wondering if anyone could help me please!
  10. Site URL: https://philshroyer.com Hello all, I would like to add thumbnails of the item ordered into the order confirmation email that my customers receive after making a purchase on my website. I sell art, so I think it's good UX if my customers can see the painting they purchased on the confirmation page. Does anyone have advice on how to do this using custom code? Thanks a million!
  11. Hey, Does anyone know if there's a way to change the abandoned cart button colour in the email that's sent? There doesn't seem to be any customisations available for colour, font, etc. Thanks!
  12. Site URL: https://www.lmfit.uk Hello! I have a client who sells two products in her shop. For one of them, she wants to send an order confirmation with a bunch of extra resources in it. Can we do this using an {if has.DigitalProduct='IDIDIDID'} type thing? If not, what's the best way to achieve this. She's got ConvertKit but she's reluctant to pay for it.
  13. Site URL: https://stingray-cylinder-zztm.squarespace.com/ Hey! - How can we add custom logos to the social links in the BRINE template? We want to add Patreon, WhatsApp, and email. - Is there a way to add a phone number to the WhatsApp icon so that when you click it a pop up shows up with our number? - Is there a way to add the email so when you click it, it either pops up with email or takes user for their default email app with our email in the 'to' section? https://stingray-cylinder-zztm.squarespace.com Pass: temp123 Kind regards!
  14. Hi! Is it possible to add more fields to a promotional pop up other than just email? I'd like to add a "name," "city," and "state" field (also to the footer). I tried adding a form with the lightbox option, but when I tested it, the contact wouldn't show up in mailchimp (waited 30 minutes). My website: refractedco.com If anyone knows what to code/other tools that might be a work around, let me know!
  15. I am customizing my customer notifications. I've customized the email header/footer with the footer having a button that says "Visit the shop". However, I don't want to have that footer to all my emails. For example, I don't want to have it on my Reset Password email as there is a "Reset Password" button in the middle of the email which makes the visit shop button redundant. What code can I put in the Reset Email so that the footer does not show up for just that one? I'm guessing it's a simple line of code turning off the footer but I have no clue what it would look like. Many thanks SS experts!
  16. Hi All, Thanks in advance for this. I am looking to customise my email confirmation template. At the moment it comes from no-reply@squarespace (I definitely don't want that) Second the email is currently sending confirm subscription and I want it to read as confirm email. Add logos, social media links etc. Anyone have any ideas?
  17. Hello, I just set up my automated emails in the "customer notifications" tab of my Squarespace website. I would like to change the display name when a customer receives an email from me. When they receive an email it appears as image one below. I went into my gmail account and changed the display name so it looks like image two. However, it doesn't change when squarespace sends an automated email. Does anyone know how to fix this? Thanks!
  18. had a CLEAN list of 1400 emails and Squarespace import wouldn't allow it. I split into smaller lists of 333 each and IT WORKED! hope this helps yoU!
  19. Site URL: https://www.elgalgorestaurante.com/ Hello, I have a problem to add a button in the client email notification section. I have indicated this code and it perfectly worked when trying it in the squarespace platform. But when I send the trial email and test it from my email box does not work. Does anywone solved this problem ? Thanks <p style="font-family:ffmetaserifpro; font-weight:500; color:#808080; font-size:18px;">Esperemos que la comida esté a tu gusto. <br> Para ofrecerte el mejor servicio posible, danos tu opinión y la tomaremos en cuenta. <br> <br> ¡ Esperemos volver a verte pronto ! <br> <br> <br> –– El equipo de El Galgo</p> <br> <br> <br> <div align="center" > <input type=button style="border-color:#007564; border-width:2px; width:200px; height:40px; background-color:#ffffff ; text-align:center; color:#007564; font-size:12px; font-weight:500;" onclick=window.location.href="https://www.elgalgorestaurante.com/es/encuesta-el-galgo"; value="DAR UNA APRECIACIÓN" /> </div> <br> <br> <br> <br> <p align="center" style="color:#"> _______________________________________________ </p> <br> <br> {.if order.url} <a href="{order.url}">Ver pedido nº{order.displayId}</a> {.or} Número de pedido: <span style="font-weight:bold; color:#3E3E3E;">#{order.displayId}</span> {.end} (realizado el {order.submittedOn|datetime date:long time }) {.if order.externalOrderNumber} <br> <br> Número de pedido en {order.channelName}: {order.externalOrderNumber} {.end}
  20. Opt-in for automated welcome email works perfectly if sign up comes from desktop, but Confirm your subscription from no-reply@squarespace.com upon signing up to clients opt-in leads to 404 page when you click 'confirm subscription'. This obviously inhibits potential subscribers (from mobile) to sign up to mailing list. Client website: https://www.rachelharville.com/ Any genius wholeheartedly appreciated!!!
  21. wondering how I could customize the email icon so that when it is clicked, a small dropdown pops down allowing the user to select from one of a few emails (support, sales, or partnerships). anyone know how to integrate a drop-down into the social icon for email?
  22. Site URL: http://www.browologylabs.com Hi, So my phone has night mode enabled, which basically makes the screens mostly have a black background on all apps. I noticed when I send an email using the email templates on squarespace to my phone without night mode enabled everything is fine. Once nightmode is enabled the background colours change to Brown (they are meant to be pink). Does anyone know if there is a setting to prevent this or is this just something that was not accounted for by squarespace? Regards
  23. Hi, i’d like to know if there is a way to change the sender and subject lines from when customers submit forms. Right now all submissions show ‘Squarespace’ as sender and ‘Form Submission - xxx’ as Subject. is there anyway to change this? I’m willing to even pay for a third-party solution but I cannot find any. Thanks in advance for your replies.
  24. Hey guys, I'm trying to move the "Sign up" newsletter button more to the left, as well as the "Email address" box that's next to it. I've attached a screenshot for preview. The goal is to align both buttons/boxes with the text that's above it. I'd also like to move these buttons up closer to the text as well. Thank you -Jeff
  25. How can I obfuscate our email addresses on the website so they don't get combed by bots? Sorry, new to this platform and haven't a clue how to do it.
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