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Found 20 results

  1. Hi, I am selling both food items and pottery on my site. The food items do not need to be taxed in california but the pottery does. I can't figure out how to apply taxes to only certain items though. Is there any kind of work around for this?
  2. So, I'm having a panic attack here based on what I just learned about Squarespace requiring you to find and then manually input every zip code in America and its relative tax %!!! That's insanity, and the time it would take me to do that would eat up my income from design jobs entirely. I'm wondering if option for the "Tax Inclusive" options means that thousands of lines of code are able to be skipped? According to SS help, "With tax-inclusive pricing, customers pay a product's listed price at checkout, instead of paying the listed price plus sales tax. The portion of the total that goes
  3. Site URL: http://bayfieldberryfarm.on.ca Hello, after talking to customer support they directed me to here. Our business sells two kinds of product one that is a no tax item (food) and others that are taxes (liquor). There is no way in their system to make this happen. They suggested maybe seeing if someone has a way to customize it so that it does? Anyone can help out? Thanks
  4. After setting up my online store I realize there is not an automated sales tax calculation - Do we really have to input thousands of tax rates and update them all manually? There are over 2,500 zip codes in CA alone. There is no way that is possible for any small online business. And there isn't an extension to do it for you. How is anyone selling anything using this platform? Please tell me I am missing something.
  5. Hello! I'm having the worst time figuring out what kind of sales tax I should be charging my customers. In Commerce > Taxes, there's the ability to charge both the "state rate" and the "zip code rate". Should I charge both rates or just one? Is it different per state? I've attached an image to show what I mean. If I charge both the state and zip code rates, do I need to manually enter the tax rate for every zip code in the U.S. and Puerto Rico? My business is based in WA and we'll be sending products across the country (and possibly internationally). Additionally, sh
  6. Site URL: https://www.gelatinhealth.net.au/ We are an Australian company who sell products that are GST free and require GST to be applied. (GST = 10%). This is an essential part of our accounting process. I have enquired with Squarespace customer support, who replied with "sorry but that feature isn't available". Additionally we use OneSaas to reflect all orders into Xero. I dont know if that changes anything. If anyone was wondering, the products that need GST applied are, Gelatin Plus Gummy Goodness Collagen Shake and the cost of shipping All oth
  7. It's been a while since I had a US client with Commerce needs. Do folks know if it's still the case that you have to manually set up each and every single state and local tax rate? No ability to bulk upload, and no integration with some kind of central spreadsheet that sets it up for you? I heard some murmurings that TaxJar or another extension would do this but I can't seem to see any info about that.
  8. Hello all! ๐Ÿ™‹๐Ÿปโ€โ™‚๏ธ Iโ€™m Antonio from ๐Ÿ‡ช๐Ÿ‡ธ but based in ๐Ÿ‡ฌ๐Ÿ‡ง. Iโ€™m an artist and I want to start to selling my art online๐Ÿ‘จ๐Ÿปโ€๐ŸŽจ๐Ÿค‘๐ŸŽ‰ . To do that Iโ€™m developing a website in Squarespace ๐Ÿ‘จ๐Ÿปโ€๐Ÿ’ป . Thatโ€™s so nice this company right? ๐Ÿ‘๐Ÿผ , I almost finished the design of my website ๐Ÿ˜Œ . And now begins the complicated part to me ๐Ÿ˜ฐ , I really donโ€™t know how works the backend part ๐Ÿคฏ . I donโ€™t know what plan I have to choose , I donโ€™t know about taxes in uk, I donโ€™t know how works the payments ๐Ÿ˜” . YES! Iโ€™ve read it already, but still confused, a lot information isnโ€™t? ๐Ÿคฆ๐Ÿปโ€โ™‚๏ธ Maybe it's just me, Iโ€™m hard to understand it
  9. Site URL: https://www.firain.com/ I hope someone can point me in the right direction. A client has created an online magazine. She wants to sell it through online shops as a digital download. I am struggling to find information on any issues that might arise from selling a digital download on behalf of someone else, as a product in your shop. Has anyone had experience with this method of selling an digital download? Thanks, Jo
  10. So we all know that squarespace lacks the ability to correctly charge sales tax. (IE local option sales tax). But, their integration with stripe is also an issue. I wanted to talk to someone on the phone, but we all know that isn't possible either. I use Quickbooks to run my business. I get the sales amount from stripe imported using a app in quickbooks that imports the data from stripe, square, and paypal. Well stripe doesn't break out the sales tax they collect only the amount they collect, their fee, customer name etc etc. My quickbooks is constantly in need of attention because I
  11. Hi there, I know this is not possible at this point, but this is URGENTLY needed and is a big loss for many European businesses that are using Squarespace. It is required in B2C business model to show ONLY the end price where the VAT is already included. So you have to select the option where tax is already part of the product price. But then there is an issue, if you want to deliver to non European Union countries (Switzerland is a good example), you are not allowed to collect German VAT from the Swiss customers, since it is a totally different amount and also, because the cust
  12. Simple question, but can't find an answer in the support documents. If I want to issue a partial refund on a product purchased from our Squarespace Commerce online store, does the partial refund also reduce the total amount of sales tax collected? For example - a customer forgot to use a discount code, so we'd like to simply issue them a partial refund, for the same amount of that discount, rather than canceling/refunding the entire order and making them re-purchase the item. We also are trying to avoid a full refund, since Stripe does NOT refund their transaction fees for refunded purchase
  13. Hi, currently on Checkout (Order Summary) and in the Invoice, there is a line item for Tax, even when tax is zero. We would like to hide the display of this default Tax line both on checkout, as well as on the actual invoice. i.e., rather than show a line for Tax with value zero, we would just like to hide the display of this line entirely. Could anyone advise how best to do this on the Order Summary as well as on the Invoice? Thanks!
  14. Is it possible to show the price for a product in webshop/product items WITHOUT Tax but in Checkout show the totalprice WITH Tax?
  15. I run an online store in Australia and I have set up the GST tax rate accordingly. However, there are some items in my store that do not attract GST, and others that do. Can I set the tax rate for individual items, rather than just have the blanket 10% applied to all items?
  16. Ok so I talked to someone via CHAT support and they said nobody has brought this up to them regarding NYS and counties with shared zip codes and different tax rates. Which is find to be complete BS that nobody has said this to them. I have to put in the higher tax rate for those other counties which is wrong. Square space SHOULD have the option of importing a csv file with the counties, zip and tax rates. I have to manually put in over 2000 zip codes, which is a joke that square space does this. Square space needs to re consider how they have this tax layout setup. My wife who is a CPA ca
  17. I need to accomplish several things and not really sure of the best way to go about it and could really use some help/advice. I live in MA and sell product in person in MA, NY, VT (and some other states) and desire to sell online. I have a Squarespace Website with a (new) Squarespace e-commerce store (no sales yet). I have Square as my POS with an iPad, Square stand, bar code reader and printer. Square POS is able to keep my inventory and set sales tax rates on a per product basis (this is something I MUST have). I'm used to it and I love it. Square POS does not integ
  18. I have added our state and local tax percentages in the 'Tax' section of Commerce on the back end of the site. I also checked to make sure that the 'tax is included in price' is NOT checked, however when I go to the front end of our website and simulate a purchase tax line reads zero. Am I missing a step?
  19. Hi, there is a serious loophole that I need to know when you'll fix this. I've had a couple of discussions with your technical department with the acknowledgment that this is a loophole. I need some forecast of when it will be corrected. To rehash the problem. When setting up the taxes, each area has their designated tax amounts. When doing free shipping or in my case free pick-up, the taxes should be based on the local taxes, not the billing address of the customer. Savvy customers are discovering they can avoid the local tax amount if they have a credit card in a jurisdiction that i
  20. Anyone have any tips for setting up NC sales tax? Nevermind the 1000+ rates to be entered manually...what do I do about the different county rates that are within a single zip code? Or what is the legal approach to this?
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