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  1. Hi there, I know this is not possible at this point, but this is URGENTLY needed and is a big loss for many European businesses that are using Squarespace. It is required in B2C business model to show ONLY the end price where the VAT is already included. So you have to select the option where tax is already part of the product price. But then there is an issue, if you want to deliver to non European Union countries (Switzerland is a good example), you are not allowed to collect German VAT from the Swiss customers, since it is a totally different amount and also, because the cust
  2. In our store we need to add and display prices including 20% VAT for UK. For international sales we don't charge VAT so price displayed in shop should be without VAT. Example: if item is £25 exc VAT then international visitors should see £25 displayed in shop but UK customers should see £30 displayed. It seems there are currently only 2 price display options, prices include Tax, but this does not seem to work as I'd expect because all countries including UK see same price in shop. The other option, prices exclude Tax, show correct international price of £25 in shop, but also
  3. Site URL: http://bayfieldberryfarm.on.ca Hello, after talking to customer support they directed me to here. Our business sells two kinds of product one that is a no tax item (food) and others that are taxes (liquor). There is no way in their system to make this happen. They suggested maybe seeing if someone has a way to customize it so that it does? Anyone can help out? Thanks
  4. I would like to connect Xero with Squarespace Commerce. Which do you prefer? Do they breakdown the sells and taxes or do they also help move varies fees to the appropriate account? Xero by OneSaas https://www.squarespace.com/extensions/details/xero or Greenback https://www.squarespace.com/extensions/details/greenback
  5. Site URL: http://coloradomountainlavender.com Hi. First time posting a question and novice. I sell at local farmers markets as well as online. I need a simple solution for pricing the same items with tax included and not included (or at a different price point), depending on if I am at a farmers market or someone is purchasing an item online. As far as I can tell, I only get one choice in setting up taxes to be either included in the price or added on to the price. Is there a way to do this? Maybe with a hidden / password accessible farmers market store front page where I can inc
  6. Is the tax feature only for certain users/businesses? or should even small volume hobbyists use it? I use a UK drop-shipping company for fulfilment, so I have to pay VAT. I have included VAT in my marked-up store prices. I am shipping internationally. My own artwork prints, nothing that will be substantial. The price will remain unchanged, whether i incorporate VAT to cover the costs, or remove it only to add it back on via the squarespace tax feature - but is there any reason/obligation why to do one instead of the other? Thanks
  7. Site URL: https://www.addictgalerie.com Hello, how does the square space taxes system work? Because I have a company that sells 3 types of objects and therefore there are 3 différents Taxes (Vintage, New, Books). And on square space we have the possibility to creating only a tax according to our country. That is to say that for my first tax (on vintage objects) I have already selected France and therefore I cannot create another tax in France (see the screenshot) Do you have a solution?
  8. Hi, I am selling both food items and pottery on my site. The food items do not need to be taxed in california but the pottery does. I can't figure out how to apply taxes to only certain items though. Is there any kind of work around for this?
  9. I'm about to release the e-commerce and I really like my current website thru squarespace. However, I am super frustrated with setting up sales tax. I've read some articles that I should manually entered sales tax percentage? I mean.. Fine, I can do all state tax for 54 states but how about local tax? How is everyone doing with this? It is simply not possible to enter all zipcode in the states (US) so I am really curious how others are doing with this. I also saw the post that automatically calculated tax system is now available with beta integration but I don't see that option in my webs
  10. Is there a way to set squarespace to remove UK VAT for EU countries at checkout. I want prices to be shown on the site as inclusive of tax as my main customer base is the UK, but then takeoff VAT for EU buyers so they can then pay local Vat and duties directly.
  11. It's been a while since I had a US client with Commerce needs. Do folks know if it's still the case that you have to manually set up each and every single state and local tax rate? No ability to bulk upload, and no integration with some kind of central spreadsheet that sets it up for you? I heard some murmurings that TaxJar or another extension would do this but I can't seem to see any info about that.
  12. Hi, I am encountering a huge limitation with Squarespace as it does not seem to be possible to add different tax rates depending on product or product category. In Germany, food and books are taxed with 7%, everything else is taxed with 19%. But Squarespace only gives me one fixed tax rate. (Which means I am losing 12% of my sales in the above mentioned categories.) Huge bummer, as this makes the platform incompatible with the German market. Is there any way to work around this? Or is Squarespace planning to fix this?
  13. So we all know that squarespace lacks the ability to correctly charge sales tax. (IE local option sales tax). But, their integration with stripe is also an issue. I wanted to talk to someone on the phone, but we all know that isn't possible either. I use Quickbooks to run my business. I get the sales amount from stripe imported using a app in quickbooks that imports the data from stripe, square, and paypal. Well stripe doesn't break out the sales tax they collect only the amount they collect, their fee, customer name etc etc. My quickbooks is constantly in need of attention because I
  14. Site URL: https://www.katikaia.com/ Would like to be able to keep the sales tax on product inclusive on the site for all UK shoppers but remove the tax at product level for any overseas purchases, is this possible? It seems perhaps not reading the forums? Is there a plug in you can intregrate to do this on squarespace? Thanks
  15. Through looking at some of the forum posts it looks like taxes are a difficult topic through the squarespace interface, but this is a slightly different question. I'm working on a website for a client who sells bibles and church supplies, so most of their clients will be tax exempt. What would be the best way to attack this knowing squarespace has so many issues with taxes to begin with. Is there even a solution as of now that can help with this complication?
  16. So, I'm having a panic attack here based on what I just learned about Squarespace requiring you to find and then manually input every zip code in America and its relative tax %!!! That's insanity, and the time it would take me to do that would eat up my income from design jobs entirely. I'm wondering if option for the "Tax Inclusive" options means that thousands of lines of code are able to be skipped? According to SS help, "With tax-inclusive pricing, customers pay a product's listed price at checkout, instead of paying the listed price plus sales tax. The portion of the total that goes
  17. After setting up my online store I realize there is not an automated sales tax calculation - Do we really have to input thousands of tax rates and update them all manually? There are over 2,500 zip codes in CA alone. There is no way that is possible for any small online business. And there isn't an extension to do it for you. How is anyone selling anything using this platform? Please tell me I am missing something.
  18. Hello! I'm having the worst time figuring out what kind of sales tax I should be charging my customers. In Commerce > Taxes, there's the ability to charge both the "state rate" and the "zip code rate". Should I charge both rates or just one? Is it different per state? I've attached an image to show what I mean. If I charge both the state and zip code rates, do I need to manually enter the tax rate for every zip code in the U.S. and Puerto Rico? My business is based in WA and we'll be sending products across the country (and possibly internationally). Additionally, sh
  19. Site URL: https://www.gelatinhealth.net.au/ We are an Australian company who sell products that are GST free and require GST to be applied. (GST = 10%). This is an essential part of our accounting process. I have enquired with Squarespace customer support, who replied with "sorry but that feature isn't available". Additionally we use OneSaas to reflect all orders into Xero. I dont know if that changes anything. If anyone was wondering, the products that need GST applied are, Gelatin Plus Gummy Goodness Collagen Shake and the cost of shipping All oth
  20. Hello all! 🙋🏻‍♂️ I’m Antonio from 🇪🇸 but based in 🇬🇧. I’m an artist and I want to start to selling my art online👨🏻‍🎨🤑🎉 . To do that I’m developing a website in Squarespace 👨🏻‍💻 . That’s so nice this company right? 👏🏼 , I almost finished the design of my website 😌 . And now begins the complicated part to me 😰 , I really don’t know how works the backend part 🤯 . I don’t know what plan I have to choose , I don’t know about taxes in uk, I don’t know how works the payments 😔 . YES! I’ve read it already, but still confused, a lot information isn’t? 🤦🏻‍♂️ Maybe it's just me, I’m hard to understand it
  21. Site URL: https://www.firain.com/ I hope someone can point me in the right direction. A client has created an online magazine. She wants to sell it through online shops as a digital download. I am struggling to find information on any issues that might arise from selling a digital download on behalf of someone else, as a product in your shop. Has anyone had experience with this method of selling an digital download? Thanks, Jo
  22. Simple question, but can't find an answer in the support documents. If I want to issue a partial refund on a product purchased from our Squarespace Commerce online store, does the partial refund also reduce the total amount of sales tax collected? For example - a customer forgot to use a discount code, so we'd like to simply issue them a partial refund, for the same amount of that discount, rather than canceling/refunding the entire order and making them re-purchase the item. We also are trying to avoid a full refund, since Stripe does NOT refund their transaction fees for refunded purchase
  23. Hi, currently on Checkout (Order Summary) and in the Invoice, there is a line item for Tax, even when tax is zero. We would like to hide the display of this default Tax line both on checkout, as well as on the actual invoice. i.e., rather than show a line for Tax with value zero, we would just like to hide the display of this line entirely. Could anyone advise how best to do this on the Order Summary as well as on the Invoice? Thanks!
  24. Is it possible to show the price for a product in webshop/product items WITHOUT Tax but in Checkout show the totalprice WITH Tax?
  25. I run an online store in Australia and I have set up the GST tax rate accordingly. However, there are some items in my store that do not attract GST, and others that do. Can I set the tax rate for individual items, rather than just have the blanket 10% applied to all items?
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