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Everything posted by paul2009

  1. Yes, but the solution depends on the template and the location of the link. You'll need to include a working link to the page on your site so that we can see the issue. If your site isn't live yet, please set a site password and tell us what it is, so that we can view it.
  2. If the link isn't working for you, try visiting https://support.squarespace.com/ and choosing Contact Us.
  3. I agree there's currently an issue with Menu Blocks (Error: Uncaught ReferenceError: applyActiveStyle is not defined). You'll want to report this to Squarespace Customer Care. You can reach out to them here.
  4. There is no perfect solution yet, but until Squarespace build this in as standard, there are a few third party options available. @sarah wrote a great article explaining the advantages and disadvantages of each: WHAT ARE THE OPTIONS FOR MEMBERSHIP-BASED WEBSITES?
  5. The community cannot logon to your site to troubleshoot issues like this. We can only guess what it might be. Have you contacted Squarespace Customer Care about this @gejohn96 and @lourensia ? This is best approach when something is not working as expected. You can reach out to them here. Online chat is available at certain times and is a great way to troubleshoot issues like this.
  6. Squarespace isn’t generally the best platform for custom data but you could build something like this by using a new collection for the data, with one post per species. The mapping already exists in posts but you’d need some custom code to make it interactive. Custom Collections in Developer Mode offer even more flexibility but may not be necessary. It depends on the specific requirements.
  7. This is something you will need to configure in your email provider’s settings. It is not a Squarespace issue. Squarespace is sending you emails in the same way that everyone else does.
  8. As of right now, there isn’t a way to swap from 7.1 to 7.0 or vice versa. All you can do is abandon your 7.1 project and start a new trial using a 7.0 template to use all the established features of Squarespace.
  9. I've posted in your original question @MarisaGarner as it's better to keep everything together.
  10. Hi Marisa. There's a limitation set on the maximum amount of space assigned to the items in the nav folder, so this effectively limits the number of items before you see this overflow. By default, the maximum height of the folder is set to 1000px. I think the best option is to override this height limitation with some CSS. For example, add this to Design > Custom CSS: .cs-menu-submenu-open ul { max-height: 1218px; } Alternatively, you could reduce the spacing between the items in the nav folder so they take up less space but this could impact usability on touch devices: .cs-menu a { padding: 11px 30px; } Let me know how you get on. -Paul
  11. Looking at your screenshot, it appears you are using Squarespace version 7.1. This isn’t the standard version of Squarespace that the support articles refer to. Gallery sections are a type of page section in version 7.1. You can add gallery sections to your pages to display sets of images. You’ll find more information on 7.1 here: https://support.squarespace.com/hc/en-us/articles/360027708412
  12. Been there too @Brandon! The Community team have now imported the old Answers post 👍
  13. This isn't something you can do with Squarespace alone. If this is an essential feature you will be better off building this on another platform. If you already have a Squarespace website, you'll need to buy a third party add-on.
  14. When you post a question, please include a working link to the site. If your site is in a trial, you'll also need to set a site password and tell us what it is, otherwise the site won't be visible to us. Try not to include anything after the .com. The /config/ link sends visitors to the admin page - which we won't be able to access because we don't have permissions on the site.
  15. This is a feature of the FOOTER NAVIGATION on the Brine-family of templates. You cannot amend this behaviour with Site Styles or code. A workaround is to add links manually to one of the footers using Text Block(s) and hyperlinks.
  16. You cannot force a video to play. Mobile browsers do now support background videos, but depending on the device being used, the connection speed and the browser version, the video may not load for every visitor. You can set a mobile fallback image to appear when the banner video can't load. This will be better than the white background. For more details, see https://support.squarespace.com/hc/en-us/articles/218562738-Adding-background-videos#toc-step-5---add-a-mobile-fallback-image
  17. There isn’t a way to do this automatically. The orders API only allows you to set the fulfillmentStatus to FULFILLED. You cannot currently set it to CANCELED.
  18. Feature requests drive priorities so the more requests they receive, the better the chances that they will recognise this pain point and fix it for us 😀
  19. You can do it with the code that @brandon provided here: http://squarespace.cloud.answerhub.com/questions/152145/can-someone-help-me-change-coding-to-get-rid-of-de.html
  20. This isn’t something that Squarespace can do yet. Some other website builders offer this but if you’ve already built your site on Squarespace you’ll need to consider third party add ons.
  21. You are using Squarespace 7.1, the new version of Squarespace that they are currently testing. All sites in version 7.1 share the same template so that option isn't available. For more information see: https://support.squarespace.com/hc/en-us/articles/360028367571-Version-7-1-style-and-design-options#toc-templates-in-version-7-1
  22. I wouldn't recommend using an image in place of a table as the information will not be accessible to people with disabilities - a legal requirement. It will also make it very difficult to read on smaller devices. The best solution I have found for responsive and well designed tables on Squarespace is the Custom Table Block. You can add this like a standard Squarespace block on any page. If your table contains more than a few rows/columns, add the data to a Google Sheet and link it to the Block.
  23. I explained how to remove the 'Add to Cart' button on the Brine template in this guide. It also explains how to make prices POA, but you can ignore those aspects and just add the third section of code in section 2. Each template is different, so if this doesn't work for you, please provide a working link to the page on your site. If you want to remove the 'Add to Cart' button and replace it with an enquiry form on selected products, I have a plugin that makes that very easy: Product Enquiry Form for Squarespace.
  24. Something like this: .product-block .productDetails .product-title { font-size: 2em; line-height: 1.3em; font-weight: 600; }
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