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paul2009

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Everything posted by paul2009

  1. paul2009
    Yes, if set up correctly, this is exactly what happens 🙂. Of course, it’s very configurable, so there are numerous ways to set it up. If it doesn’t work first time, I recommend you get in touch with the Acuity Scheduling team as their support is fantastic. You can contact them here: https://help.acuityscheduling.com/hc/en-us/requests/new
  2. paul2009
    It’s difficult to say without seeing it. Please provide a working link to the page, and the steps you followed That caused it to revert.
  3. paul2009
    Yes, if each group class is a separate event that is purchased individually, they’ll be a code for each date. Is that what you mean?
  4. paul2009
    Because it’s the cart, the CSS won’t take effect immediately. You’ll need to save it then refresh the page.
  5. paul2009
    Personally I haven't experienced this; for me it took 4 minutes for a file of this size (which felt like an eternity!). However, if you're seeing an issue then I recommend that you contact Squarespace Customer Care. They're the only ones who can troubleshoot issues like this. You can reach out to them here. If a post helps you, please click a "Like" option below ↘️
  6. paul2009
    For now, you cannot collect them using a standard Form Block.
  7. paul2009
    The password you've provided for your site isn't correct, but you should be able to change the button colour on your Squarespace 7.1 site by adding the following to Design > Custom CSS: body .checkout button.CheckoutButton-checkoutButton-3yWY2 { background-color: #F4ED3; } If a post helps you, please click a "Like" option below ↘️
  8. paul2009
    If the domain is not managed by Squarespace, you won't see option to move it. However, you should see a button called Disconnect Domain. Once disconnected from the old site, you can go to the new site and choose Use a Domain I Own to connect it to the new site. If you experience any difficulties, Squarespace Customer Care are usually happy to help. You can reach out to them here. If a post helps you, please click a "Like" option below ↘️
  9. paul2009
    You don't need to transfer your domain names to Squarespace to use them with a Squarespace website. You can build your new sites on Squarespace and then simply connect the existing domains. The link provides details of how to connect them: Connecting a domain to your Squarespace site. If a post helps you, please click a "Like" option below ↘️
  10. paul2009
    @aprilfordagency If you are experiencing any issues at all with any of our extensions, please log a support ticket wIth us and we’ll investigate. I will DM you.
  11. paul2009
    When clients book appointments, Scheduling will automatically create new meetings in Zoom. When appointments are rescheduled or cancelled, Scheduling will update your existing meetings in Zoom. A link to the meeting is automatically included in the location field in emails to customers. You must have a non-Free Zoom account.
  12. paul2009
    There are a number of issues with using the promotional pop-up as a solution, aside from the obvious issue that you cannot have a promotional popup! It's not just the X that dismisses the popup. Clicking anywhere outside the popup will cause it to disappear too. You also cannot get it to reappear the same day - it won't appear until the next day, which can be an issue in some territories. We produce a solution that has no recurring fees or limits on the number of site visitors. If you'd like more information, see the product description or get in touch and we'll be happy to answer your questions.
  13. paul2009
    Have you contacted Squarespace Customer Care about this issue? There have been a number of issues with Background Videos, but if Squarespace don't receive feedback from users, they won't know about them. You can reach out to them here by opening a support ticket.
  14. paul2009
    There should be a space between #item-5f0726f6562ba54c0887be0e and .product-quantity-input, but it doesn't look like you have one.
  15. paul2009
    That's because you have this in your CSS that is hiding it for all products and is overriding other settings: .product-quantity-input { display: none !important; } Try replacing the CSS above with this instead: .ProductItem-details .product-quantity-input { display: none; } If a post helps you, please click a "Like" option below ↘️
  16. paul2009
    It depends what you mean by a "product page". When Squarespace describe a "Product Page" they are referring to a "Collection" of products. Within this Product Collection, you will have many individual products - up to 10,000 on Squarespace 7.1. You can restore an entire Product Page (containing many products) if you have deleted it from your site in the last 30 days. If more than 30 days have passed since you deleted the page, it cannot usually be restored. You cannot restore an individual product. When you delete a product, you are asked to confirm removal before it is deleted. Once you confirm deletion, individual products can't be recovered.
  17. paul2009
    You can link to one collection or the entire site. There isn't anything in between. To raise a feature request, open a ticket through Customer Support.
  18. paul2009
    On Squarespace Commerce, payments are authorised and paid immediately. You cannot authorise a payment and take it later. Unfortunately, this means that you will be out of pocket if a customer can purchase something that you need to refund later. This is because Stripe's charges are not refunded to you. If a post helps you, please click a "Like" option below ↘️
  19. paul2009
    As I commented yesterday, YouTube has been practically unusable for banner videos for months, and I'd prefer it if Squarespace didn't promote or encourage the use of YouTube for hosting banner videos. That said, if you're experiencing issues with Background videos, please contact Squarespace Customer Care. You can reach out to them here.
  20. paul2009
    If it's a question about Squarespace domains, you can get assistance from Squarespace Customer Care. You can reach out to them here.
  21. paul2009
    I agree the documentation is confusing. PayPal is not supported for payments in ZAR on Squarespace because, although PayPal supports South African accounts, they do not allow you to receive business payments in South African Rand (ZAR). With PayPal, you can be paid in Dollars and then transfer your USD balance into an FNB bank account as Rand at the prevailing rate. I hope that helps to explain. If a post helps you, please click a "Like" option below ↘️
  22. paul2009
    You can show two-line product titles or add custom badges to the products. I've linked some articles that I wrote about these. If a post helps you, please click a "Like" option below ↘️
  23. paul2009
    Stripe supports the ZAR currency, but does not allow businesses who are solely based in South Africa. PayPal doesn't support ZAR.
  24. paul2009
    The code you have posted in your question isn't JavaScript, it is HTML. If you choose HTML you shouldn't see errors. If a post helps you, please click a "Like" option below ↘️
  25. paul2009
    Using this method, it will not be possible to select different colours or sizes within a pack; they must all be the same. To allow customers to pick individual colours and pay a “pack” price, you can add products individually and then configure a discount that automatically applies a percentage off when the subtotal is over a certain threshold. To do this, you must be on the Advanced Commerce billing plan.
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