paul2009

Please check your domain's DNS settings, as they are not correct. You should find details in the Domains panel (Settings > Domains). Once you have corrected the DNS records, your site should perform normally. Please note that the 'Order Confirmation' page was replaced by the 'Order Status' page on 7 February 2023. Did this help? Please give feedback by clicking an icon below ⬇️

To help, forum users need you to share a working link to the site and page.

JavaScript code should be inserted between <script> and </script> tags in HTML.

It's possible to show Squarespace prices in different currencies but it isn't possible to checkout in different currencies. The Squarespace checkout page supports one currency per site. If you want it all through Shopify with geolocation you'll need to switch entirely to the Shopify platform because Buy Buttons limit the customisation that is possible. Did this help? Please give feedback by clicking an icon below ⬇️

Have you contacted Weglot for support? In my experience they are very responsive. You'll find their help pages here. Did this help? Please give feedback by clicking an icon below ⬇️

If you don't take online payments via the website checkout, take a look at our popular Wishlist Extension for Squarespace. Visitors can add products to their list and then submit that list to you, allowing you to respond with your quote. Did this help? Please give feedback by clicking an icon below ⬇️

There's an integration with Click and Drop. Have you read my guide below? How to integrate Royal Mail's Click and Drop service with Squarespace Did this help? Please give feedback by clicking an icon below ⬇️

Squarespace do not provide a link to the original "injury.mp4" file on their video content distribution network [https://video.squarespace-cdn.com]. Instead they stream the video file using a Blob URL that is only valid for the user's session, which is why you cannot find a URL that you can share. If you are using Squarespace 7.1 and would like to provide users with a way of playing this video full screen, here is an alternative way of doing this. It doesn't provide them with a direct URL to the video file, but it will provide them with a link to a page showing a single video. First add a Video Page to the unlinked section of the Pages panel. Next, add the video to the Video Page. Video Pages are organised into two parts: the Video List Page and individual Video Detail Pages so when you click on an individual video, you should reach the Video Detail Page (VDP) showing a single video. When you are viewing this 'VDP', the URL will include "/v/". You can then share this URL with others. It is the closest you will get to a URL for the video and the benefit is that it will keep users on your site. If you want a video file to be downloadable (not playable), you'll need to use the link editor to upload the file instead as Tuan suggested above, but this is subject to a file limit of 20MB. Did this help? Please give feedback by clicking an icon below ⬇️

You can remove variants from a standard product by editing the product. When viewing the product, click EDIT or EDIT PRODUCT. When editing the product: 1. Look for the Inventory section: 2. Click EDIT ALL. 3. Click MANAGE OPTIONS. 4. Click the three dots next to the variant option you want to delete, for example Border Size. 5. Click DELETE. Repeat step 4 to remove further variant options. 6. Click SAVE. 7. Click BACK. 8. Click SAVE. Did this help? Please give feedback by clicking an icon below ⬇️

It is not possible to change this. Settings are site-wide. This is not solvable.

Not yet. Soon!

The Order Confirmation page is about to be replaced by a new Order Status page, so I'd recommend waiting a few weeks until this changeover has occurred. Any code you add to the Order Confirmation page will need to be removed shortly. Did this help? Please give feedback by clicking an icon below ⬇️

No. You cannot download the asset library contents in bulk. However, if you copy across the pages that contain images using a third party tool, the images will be imported automatically. See my post here:

It was built with the Developer Platform on Squarespace 7.0. That said, it appears to be based on the Brine template before developer mode was enabled. Did this help? Please give feedback by clicking an icon below ⬇️

Apart from the title being truncated (due to its length), your site is loading correctly on mobile for me (see below). However, I see this wasn't the same for you. Your screenshot shows what it would look like if the JS and/or CSS content didn't fully load, which can be an issue if using an old or unsupported browser, or where the internet connection is not reliable. If you are still having the issue on this device, please check which browser you are using (type and version number). Did this help? Please give feedback by clicking an icon below ⬇️

Your site's URL is missing from the post 🙂

Workarounds may be possible but usability will depend on the context and for that it would be helpful to see the website and to understand how you plan to receive the balance of payment. To request a feature, please contact Customer Support. Squarespace doesn’t track these requests and reports in the forum.

This is specific to this site (due to the block ID). It will add the margin to both desktop and mobile. If you don't want the extra margin on desktop you can wrap it in a media query. #block-yui_3_17_2_1_1669326727826_11330 .sqs-gallery-block-grid .sqs-gallery-design-grid-slide .margin-wrapper { margin-bottom: 34px; } Did this help? Please give feedback by clicking an icon below ⬇️

Sadly, subscriptions cannot be modified. Neither the subscriber nor the merchant can make changes. The only way to upgrade/downgrade is to cancel the subscription and then start a new subscription. You also cannot: Change the subscriber's email address Change the subscriber's name or physical address. Skip a renewal Notify a customer before a renewal Change the frequency of an active subscription Did this help? Please give feedback by clicking an icon below ⬇️

The code is at fault. I recommend that you contact the supplier directly and ask them to help you resolve this.

It isn’t clear, at least to me, which part of the URL you are referring to. If you are referring to the custom domain, a Squarespace website has multiple custom domains, only one of these can be used as the Primary Domain. Even if you add additional custom domains, all these domains will redirect to the primary, meaning that domain always displays in the browser address bar no matter which domain visitors use to access the site. If you are referring to the “slug” (the part after the domain name) then the customisation options will depend on the type of page. The “work” example that you quoted is a Video Page and so slugs for individual videos will look like these examples: /work/v/limecrime /work/v/md-solar If this doesn’t help, can you explain the issue in a little more detail? Did this help? Please give feedback by clicking an icon below ⬇️

No sadly not. At the moment, carrier calculated shipping is only available within the United States and can only be used with retail rates for FedEx, UPS and USPS. Elsewhere, the only options available are flat rate and depending on weight. Although a developer could write code to check a postcode list and calculate the likely costs, the checkout on the Squarespace platform is "locked down", preventing anyone from adding code that could send shipping information to the checkout. Did this help? Please give feedback by clicking an icon below ⬇️

If you'd like help from the community, please provide us with some details, including the domain name. Alternatively, you can use this link to contact Squarespace Customer Care directly. Did this help? Please give feedback by clicking an icon below ⬇️

This domain doesn't expire until 02 August 2023 🙂 Did this help? Please give feedback by clicking an icon below ⬇️

Try adding this to Settings > Advanced > Code Injection > FOOTER:, changing /classes to match the URL that you want to reach: <div id="btnFloatBook"> <a style="position: fixed; z-index: 100; bottom: 1em; right: 1em; padding: 1em 2em; box-shadow: rgba(0, 0, 0, 0.15) 0px 5px 15px;" href="/classes" class="sqs-block-button-element--medium sqs-button-element--primary sqs-block-button-element">Book Now</a> </div> Screenshot when added: Did this help? Please give feedback by clicking an icon below ⬇️