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  1. Hello, I have just finished designing my site, and am ready to make it go live. However, my previous site is still up through GoDaddy. There, I have purchased my domain, and have it hosted through cPanel. I want to continue my services with GoDaddy, but just want the domain to link to the SquareSpace site I have created. To my understanding, the best way to do this is by connection my domain. How exactly would I go about doing that? Thanks!
  2. Hi, Hoping someone can assist as I am new to Squarespace. I currently have a domain registered with GoDaddy but is currently pointing to a web hosting site (via nameservers), called SiteA, which is a Wordpress site. Attached to this web hosting site, i.e. SiteA - I have MS Office 365 setup for all the emails against my domain. I have now redone my site but using Squarespace, using my existing domain, for example: mydoamin.com My questions are as follows: 1) What is required for me, so that my domain , which is registered with GoDaddy, instead now points to my new Squar
  3. Site URL: http://www.effa.org.au/ Hi all. I am trying to link my third party domain hosted on Crazy Domains to my Squarespace. I have been following the step by step guides provided by Squarespace (https://support.squarespace.com/hc/en-us/articles/205812378-Connecting-a-domain-to-your-Squarespace-site). I am getting confused with some of the required data. Currently, my site has different values listed to what the guide says it should in the DNS Settings. For example, my DNS panel lists the required data for the second CNAME as "ext.squarespace.com", yet on the guide in the link I
  4. Site URL: https://www.tamarackvalleyfarms.com A current client previously had a site through Squarespace. The domain (above) is owned by the previous designer (I assume also through Squarespace). Is there any way to request ownership of the domain through Squarespace? The WHOIS registrant is not replying. Could Squarespace contact the owner on my behalf, to keep them anonymous? Has anyone else run into this problem? The domain could be changed, but it’s already on all the client’s existing packaging.
  5. I've connected the domain (from NameCheap) to the site I'm working on and the domain works perfect. The problem is, when I navigate to various pages (specifically when I press buttons that take me a page within the site), it tells me the the site is not secure and I shouldn't proceed. I've figured out that the issue is that the SSL certificate isn't active because the domain is not correctly connected to the site. It highlighted the issue in the dns settings. It's an incorrect A record... I already have four connected... but for some reason there is a fifth. But it's formatted differently. I'l
  6. Hello Everyone, I have connected my domain, and upgraded to the ecommerce plan. The connection was successful, however, I still have the Squarespace domain I was given for the trial. If I type in my domain it will direct to the site as it should, but then the domain name in the search bar will switch back to the "free trial" domain name with the lock to the left of it. I see a place where there is an option to "rename" the "free trial domain" but then it asks if I am certain because then something won't work... I just want to have my domain name that I connected and get rid of the first "
  7. Site URL: https://cyan-grey-tk32.squarespace.com/ I am trying to point my domain to my newly-created Squarespace site, but when I go to Settings->Domains->Use a Domain I Own, I get the error "This domain is already associated with a Squarespace site." I'm the owner of that domain and I do not have it associated with another Squarespace site. Please help.
  8. Hi there, I am looking at building a few sites for different regions and was wanting to use company.com/au for example, would this be the best way to create region specific sites that all share fairly similar domains? Thanks,
  9. Site URL: https://laura55.com Hi, How can I change domain from laura55.com to laura55art.com? I already got first one, but I change my mind. Thanks in advance:) BR, Laura
  10. Site URL: https://www.ellierosepierpoint.com Hi all, I'd appreciate some help as I've gone round in circles so many times! I've signed up for gsuite, added the mx records to godaddy (where my domain is hosted) and even waited the 72hrs it says it may take for activation, however, every time I click the login button in the email it takes me to google admin to login, I try and it says my domain needs to verify. I go back to the squarespace resend the invitation and try again, still nothing. Support page says I have to verify by getting the code from inside the admin login for m
  11. Site URL: https://musicstudiomarketing.com Hey everyone, I'm trying to forward musicstudiomarketing.com to another address. Like an idiot, I cancelled my Squarespace subscription and transferred my domain to GoDaddy to do the forward, only to realize that the site now kicks a security warning because I lost the Squarespace security certificate. I can't get an SSL through GoDaddy because I don't have an actual site outside of Squarespace. And now I have to wait 60 days before I can transfer the domain back to Squarespace. That said: Has anyone had any success editing DNS records so that
  12. Site URL: https://cricket-bellflower-3xhg.squarespace.com/ I have two sites, both for the same client - the old one i created (7.0), its on my ss account, the second one I also created (7.1). The first has been fine, working well, domain is there, all good. I am now ready to switch from the old to the new site, and I am going in to the old (currently live) site to the domain settings to shift it but there is no option to "move domain to another site". I have definitely just purchased the 12 months subscription for the new site on 7.1 so I know its there. Is this just a silly lag thing
  13. Hello! My uncle has two websites for his businesses. Which are hosted with Swisscom in Switzerland. My question is, we want to migrate the host to Squarespace so we can use the amazing tools for page design. But we want to keep the domains. These are the two pages: mariachis-musik.ch inkaral.ch How could we do that? Thanks in advance!
  14. Working on a site for a client and there are 3 components I'm dealing with; domain hosting (a small orange), current site/hosting (wordpress.org) and new the website (squarespace). Once I connect the domain to squarespace, is there a way that access to the wordpress dashboard still be available. Because Im assuming that mywebsite.org/wp-admin will not function because the domain is not pointing to wordpress anymore. I know that the content doesn't disappear (I still need access to flip on new site). Does the fact that its .org not .com matter? Is it a matter of properly mapping the url?
  15. Hi, I purchased a domain which seems to be associated with my site (it appears under 'domains' in site settings), but I can't see how to make it the active domain name. Don't know if it's relevant that it's a .co.uk. While registering there was a note saying it may need to be checked that my organisation (a UK charity) was valid, but that would be 24 hours and it's now been two days. Is there something obvious I'm missing? Many thanks.
  16. Hello all! 🙋🏻‍♂️ I’m Antonio from 🇪🇸 but based in 🇬🇧. I’m an artist and I want to start to selling my art online👨🏻‍🎨🤑🎉 . To do that I’m developing a website in Squarespace 👨🏻‍💻 . That’s so nice this company right? 👏🏼 , I almost finished the design of my website 😌 . And now begins the complicated part to me 😰 , I really don’t know how works the backend part 🤯 . I don’t know what plan I have to choose , I don’t know about taxes in uk, I don’t know how works the payments 😔 . YES! I’ve read it already, but still confused, a lot information isn’t? 🤦🏻‍♂️ Maybe it's just me, I’m hard to understand it
  17. Hi, My website appears to visitors as 'not secure' and Squarespace is telling me that my DNS entries cannot be found. Does anyone know how I can make my website secure? I am new to this so do not know anything about SSL Certificates etc. My domain is with Names.co.uk. Thanks. Faye
  18. So I found a domain I wanted to use and ended up purchasing through the Whois platform, but the transfer process became extremely tedious so I deleted the registration within a few hours and tried purchase the domain through squarespace directly. The domain (teeebeevo.com) is shown as available elsewhere, but still shows up as taken on Squarespace's search. Not sure what's causing this, any ideas?
  19. Site URL: http://www.eneri.net I am not a programmer and I have minimal knowledge, so I apologize if I use the terms wrong and causes confusion! I have an existing website, eneri.net, currently hosting with myhosting.com, domain registered and hosted at Network Solutions, and existing email is hosted at G-Suite. I need to move my web hosting over to squarespace, the email also needs to work. I have chatted with the SS customer support and I only got a bunch of links to documentation, they are not very clear on instructing what I need to do and if all this can work. The only thing I le
  20. Hey Team, I am Poonam, owner of XplorMedia/com and I want to transfer my website e4day(dot)com on "Squarespace". So, my question is, how much does it cost and is there any extra charges to transfer my website at our place? Currently, my website, e4day is one WordPress where I am using bigrock hosting.
  21. Hi team, I already have a domain registered and hosted through DreamIT in Australia because I also have a sub-domain on WordPress. I am looking to have my main website on SquareSpace. I am confused by if I have to transfer my domain or if I can keep my existing contract with DreamIT and just put my website on SquareSpace. Would really appreciate if someone could 'dumb this down' for me. Thank you KC
  22. Site URL: https://www.ineseohyun.com/ is it possible that i purchase hosting from other platform like godaddy and domain from squarespace and integrate them? OR squarespace give facility for uploading project like other in the form of cpanel ??
  23. Site URL: https://www.farnhamtoolhire.com/ Dear Community I am having trouble re-directing my domain name for yell.com they offer no dashboard for any domain name management and everything has to be done via email. They are charging £96 a month hosting for a standard 12 page website. My last response from them was a request for " Can Anyone help me?
  24. Hi, I got a domain on Godaddy yesterday. I went to transfer it into Squarespace and it said unable to because it was registered in the last 60 days. Is there any way around this? Thanks!
  25. Site URL: http://www.solsticeelectric.net Hey folks, Just finished successfully transferring a domain to Squarespace. Published the website, but it isn't showing up at the domain name. The old one is still showing. Have I missed something? Also going to transfer an email address. I'd like to cancel it with current provider and set up the same email address in GSuite. Is this something I can do in Squarespace? Many thanks in advance!
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