Search the Community

Site URL: https://www.beverlysiu.com I have 2 problems which I think are related: 1. Google indexed my squarespace free domain for my site (ray-hibiscus-856y), which is odd because my site has been up on beverlysiu.com for more than a year through squarespace and was working correctly previously. 2. SEO ranking has fallen dramatically. My site used to be the #1 result so I know it was working before. Both the wrong url getting indexed and the SEO issues were noticed at the same time. I tried requesting the google search console clear their cache but my request was denied. My only theory for why it might be failing is because I changed my template and my site now uses an index page for the home page, which afterwards I learned can hurt SEO ranking if one doesn't tell search engines not to index sub-pages (Squarespace why would you recommend this in your templates if you knew this would happen?!). My index page was empty though so that couldn't have been my problem. I've since done everything I could to optimize my SEO rankings (social images, meta descriptions, meta titles) but I'm still very low on google search and not even with my correct domain. What is wrong and how can I fix it?

Site URL: http://grapefruit-tambourine-pwf4.squarespace.com My domain is still not connected after 2 weeks, and it keeps telling me that I have an "A record" that I should remove from my DNS, but I do not have that record! My domain is from Namecheap. The record Squarespae tells me to remove is " 192.64.119.200", I looked it up and it points to namecheap in NYC, idk if that means anything, but again i do not have this record on my namecheap DNS. Does anyone know how to solve it?! Thanks a lot!!!! See the attachments for reference.

Site URL: https://laura55art.com Hi, How I can add the picture to my new blog? Right now it shows at the end of article, but I want to see picture also in Blog main page. Thanks in advance:) BR, Laura

Site URL: https://laura55.com Hi, How can I change domain from laura55.com to laura55art.com? I already got first one, but I change my mind. Thanks in advance:) BR, Laura

Hi, I purchased a domain from GoDaddy and (as I don't know much about this stuff) followed Squarespace's instructions to transfer the domain from GoDaddy to them. During the transfer I decided not to due to various reasons, but now it seems to be stuck in a middle stage between the two companies. The help section provided by squarespace isnt very helpful, as it states I should be able to cancel the transfer by highlighting it in my settings, but that option doesn't appear for me. Squarespace doesn't seem to be answering my emails either, and with my website finished I'd really like to get the two linked up and live ASAP. Any ideas?! Thanks so much

Site URL: https://www.ineseohyun.com/ is it possible that i purchase hosting from other platform like godaddy and domain from squarespace and integrate them? OR squarespace give facility for uploading project like other in the form of cpanel ??

Site URL: https://www.peridotcapitalist.com Previously I had my corporate site (peridotcapital.com) and my blog site (peridotcapitalist.com) as separate domains. I have now imported my blog site and all blog posts into the corporate site. The old blog landing page (peridotcapitalist.com) is now found at peridotcapital.com/blog and the blog posts went from being at peridotcapitalist.com/yyyy/mm/post-title/ to being at peridotcapital.com/blogposts/yyyy/mm/post-title/ I have have transferred the old domain (peridotcapitalist.com) to Squarespace to allow me to successfully redirect the blog traffic to the new site urls. To do this I really need to accomplish two things: 1) Get peridotcapitalist.com to redirect to peridotcapital.com/blog (I have completed this step by forwarding the domain under DNS settings) 2) Redirect all of the old post pages (peridotcapitalist.com/yyyy/mm/post-title/) to their new location (peridotcapital.com/blogposts/yyyy/mm/post-title/). #2 above is what I cannot figure out. I assumed that transferring the domain to Squarespace would allow me to set up two redirects (one for the home page and one for all of the post pages) but right now the blog post pages all redirect to the new blog home page (peridotcapital.com/blog). Is there any way to redirect the posts too, and not just the root domain, of a secondary domain hosted with Squarespace? Thanks for any help! Chad UPDATE: I removed the domain forwarding for the secondary connected domain to see if that would allow me to setup URL mapping on the primary domain for the individual blog posts. That did work, so that gives me #2 above in exchange for losing #1. Is there any way to redirect the home page for the connected domain itself, while keeping it linked to the site so that the URL mapping works for individual pages with updated urls? Just trying to get both objectives done, even though I prefer #2 to #1 above if I have to choose. Thanks!

I'm curious if I can go ahead a publish a SS site with the SS default domain to view and test it in the online environment. Once I've done this, can I then add a custom domain and maintain the integrity of the website? In other words, will it be re-published under the new domain name and with all links/functions in tact? Thanks!

Hi! I recently set up a website and bought a squarespace domain, and would now like to set up a business email using the same domain name e.g. hello@domain.com However cheaper websites to set up email like BlueHost etc. don't seem to let me do so because the domain already has been taken (because I bought it through squarespace.) I know squarespace offer their own email but its not something I can afford at the moment sadly. I would be so grateful for any advice, I'm a complete newbie to this!

Site URL: http://sebastianlefeuvre.co.uk Hello, so: My emailing system is held with fasthosts, as is my domain. So I've transferred the domain to my website, but now I'm trying to sort out the emails. My contact sheet doesn't send to info@sebastianlefeuvre.co.uk (fasthosts) but it also isn't sending to my personal email: seb.lefeuvre@hotmail.co.uk What can I do? And secondly, how can I use my emails with square space?

I bought a SS website, then purchased a SS domain. For some reason the domain was not connected to the website and seems to be an entirely different site with a landing page. I was trying to create the domain for the website, not a separate website. Then I was trying to figure out how to transfer the purchased domain to the purchased website, to no avail. I read though responses to similar issues on here and a few say to contact support. Ive tried to go through “Contact Us” several times, and only the topic, and subject appear but the description box pops up than instantly disappears.. leaving me with no way to contact support. Can anyone advise?

Hi! I’m new to Squarespace. I need to transfer my domain name to my new Squarespace website. I followed the steps and received a message that my domain name is less than 60 days old...what do I do now? I don’t want another domain name. I need to transfer it before my website with Wordpress expires. Thank you!

I have a 3 domains that I bought with Squarespace. 2 of the domains are pointing to the same site. I would like to disconnect the 2nd domain from the site, and build another website on Squarespace for it. How do I do this?

Hello, One of my client hates his current website so he asked me to build a simple landing page while I work on a full website that will go live later. The landing page is ready and I'm about to connect it via GoDaddy (it's an .au website so I'm connecting not transferring). I'm currently thinking that trying to create the new website in the unlink section and then moving the pages to make the site goes live is going to be too complicated and might disturb the live landing page. Should I just create a new site and transfer the domain again once I'm ready? I also trying to think about the best strategy for billing for my client. Hope this make sense! Thank in advance for your help 🙂

I've connected the domain (from NameCheap) to the site I'm working on and the domain works perfect. The problem is, when I navigate to various pages (specifically when I press buttons that take me a page within the site), it tells me the the site is not secure and I shouldn't proceed. I've figured out that the issue is that the SSL certificate isn't active because the domain is not correctly connected to the site. It highlighted the issue in the dns settings. It's an incorrect A record... I already have four connected... but for some reason there is a fifth. But it's formatted differently. I'll attach a screenshot below. I tried adding the fifth a record to the domain but it won't accept it. I've tried a couple things but nothing fixes it. Anyone know what I could do?

Site URL: https://www.kristiankurikka.com/ Hi I reacently launched my customer's site https://www.kristiankurikka.com/. It has a Squarespace managed domain and we implemented G Suite through Squarespace. Everything is working fine. Now I received a message from an acquaintance that the dns-records are vulnerable to phishing. It was recommended to implement the mail service's spf- and DKIM records. I tried Googling for the answer and couldn't get a clear picture. What are the comments for this? Is this necessary with the current setup and if so, how do I setup these records? Many thanks! Tero Hakala Development Maker.

over 24 hours ago i purchased a domain. but whenever i type the domain name into my address bar it says "site cannot be reached". any ideas what is going on?

I have hosting and a domain through Squarespace and also a domain via GoDaddy. I have connected (not transferred) the GoDaddy domain and set it as the primary domain. I do not want to renew the Squarespace domain at the end of the year. If I don't renew the Squarespace domain (but still pay for the hosting) will the third-party GoDaddy domain still work as the primary?

I already have one domain but if I want one more site under my profile, I still need to pay for each right?

So i already have a domain and wanted to make a squarespace website so i designed the entire thing and when im now done and try to transfer my domain it says it dosent support a .dk top-level domain. is there anything i can do to make this work ?! please i need help. There is no domain free with the same naming, and since its a business i cant just change the name.

I recently created a website and it doesn't have the domain that I purchased because I switched templates causing me to create a entirely new website in my account dashboard. How do I switch my domain without having to start over from scratch? Please help!

Just as it sounds. I can't find any confirmation, but am I correct in guessing that my .ca domain that I just transferred is not eligible for the free domain with a one year plan offer? I'm trying to confirm it, but it says the credit option will show after you "confirm transfer". My transfer still shows in progress, so I can't decide if I should just choose another .com domain.... or be patient and wait and see?

Hi all, Here is my saga: I'm setting up a new website for a client, migrating from Wordpress to Squarespace (www.slide.com.au). My client originally point me to a company named Digital Pacific for everything DNS. Long story short, these people tell me that it has nothing to do with them but with Cloudflare. My client doesn't have any login details for Cloudflare or has any idea of when or why this was set-up. To regain access to the CF account, they ask me to change the nameservers - which I find out out of the blue, are with Netregistry. I was able to get access back to the Coudflare account and made the DNS changes requested by Squarespace in order to connect the domain. Attached is what I see on both end. The Cloudflare end seem ok but Squarespace is still showing errors. What can I do to solve this? Does this have anything to do with Netregistry? Thank all.

Hello! In the process of moving a www. away from Squarespace, but client is interested in keeping their blog on Squarespace since this new tool doesn't offer a blog feature. It currently lives at www.domain.com/blog, and I'd like it to be at a subdomain instead, blog.domain.com. No issues with connecting this subdomain to our account, I'm just uncertain the best way to make these pages live there. Assuming it might be controlled in URL mappings, but figured I'd ask the experts! Thanks!

Site URL: http://provareferees.com I am moving most of my site to a new url. and will eventually turn off the old one. How can I save all the archive files and pages that I have built the last two years or get them over to the new site without messing up what has already been done with the new site?