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  1. I paid for my site and it didn't restore my settings so there are now pages and the template is not the same, i cant edit the page or restore it to a previous version. if I delete the site I'll have to pay again. any tips? it wont even let me reste the template or choose a new one
  2. Hey! I'm currently building my wedding website on Squarespace. I have already purchased my domain and had pre-selected a template to play with prior to getting my subscription. Now that I've purchased my subscription/plan/domain, I'm seeing that I can't really go back and change my template to one of the other templates offered? It seems as though this is supposed to be a feature of the new builder. Does anyone know any workarounds to reset the template entirely and pick another? I'm trying to use the basic framework of this template. Any helpful input is welcomed. Thanks in advance!
  3. On the homepage of the Hawley template there are the hover links to the portfolio. On the menu there is the "work" link which doesn't really do anything but link to that homepage. If I wanted the "work" link in the menu to connect to a landing page with links to each portfolio section how would i do this? Example on the Homepage there are: Circuit Moment Emerge Brine In the menu there is "work". Work just links to the homepage. When i click on circuit - it takes me to a portfolio page - /work/circuit How would i make the "work" link in the menu go to or give me choice to go to /work/circuit (as well as /work/moment, /work/emerge and /work/brine). I hope i have made this clear and really appreciate the help!
  4. Hi there I would greatly appreciate some feedback on my website, its been running for 18 months. I would like to get more engagement/bookings. I'd love to hear any suggestions on improvements I could make... www.davidhenryphoto.com.au Thanks in advance David
  5. Does anyone else have this issue with their published site? On the editor screen the website functions and appears as it should, but when typing in the url, a white screen with misformatted text and links appear. Is there any way to fix this issue?
  6. Hi, everyone. I've been designing for a while now, but feel completely like I am losing my mind. I am redoing a website and need to get the template back to the original Squarespace template that was chosen at the time of purchase. Is there a way to reset a current template back to the original demo template? I know that I can go in and recreate the website to the client's liking, but really just would love to see the demo of what they were trying to go for initially and save myself some work in creating things from scratch. TIA
  7. We have a small local company and are wanting to use Squarespace to build a site. In my former career, I used to develop complex custom wordpress themes, so using WYSIWYG is a bit foreign to me in some ways, but we don't have time or current budget to build a huge custom CMS tailored to our business, content nor design wise. I'm ready to pull the trigger because of the options I've used, Squarespace seems to be one of the better ones these days... but I can't figure out how to add a blog to my template. Is this because I'm in trial mode? Seems pretty rookie, but it seems like I'm maxed out with a home page, about, services and contact. Will the blog options unlock once I sign up and pay? I really would like to scope this out before buying a year of hosting, even though it's relatively affordable... but I don't want to scrap my demo site I've been working on because I like how it's setup and didn't want to start over. Can a blog be added to any business Squarespace site, or do I have to use a dedicated 'blog' template?
  8. I am trying to edit the font of some text within a testimonial preset carousel within Squarespace (on the home page of the site linked below). I have successfully changed the text below it using the following code: section[data-section-id="63c390bd1403971a5efb5e19"] .user-items-list-item-container p { font-family: "Steelfish"; font-size: 31px; } However I cannot seem to find a way to change the font of this main text. I am open to all suggestions and am getting quite desperate as this job has carried on a lot longer than anticipated. Any help would be greatly appreciated. https://orb-seahorse-ha47.squarespace.com/ password123 /* attempt at testimonials top text */ section[data-section-id="63c390bd1403971a5efb5e19"] .user-items-list-carouselslides user-items-list-carouselslides--initialized p { font-family: "Steelfish"; font-size: 31px; } Tried this unsuccessfully Also tried h, h1, h2, h3
  9. I'm here out of desperation as I've wasted hours messing about with overcomplicated gallery options. I simply want my images within a gallery page to have a horizontal scroll, not vertical. (Not a carousel slideshow, where one image at a time is visible and responsive features are used). I haven't been able to find a way of searching SS templates by the availability of a horizontal scroll for image content. Templates like 'Ishimoto' offer no adjustment to image padding. A good example would be the 'Horizon' themes by Format - basic code, uncomplicated clean look. A perfect example on a functioning website would be: https://www.the7thmember.xyz/ I feel like I'm missing something that should be really easy to find, but Gallery Blocks and Gallery Pages are both lacking a basic 'I want it going sideways' option. Any help would be greatly appreciated. Big thanks.
  10. Hi, I have spent some time looking into how to build custom templates to offer to artists and creatives. I think I understand the process but have one question...if you design a template to sell and list it in your shop, do you then have to keep extending the trial period every 6 months until it sells? for as long as you have that template available on your site? Have I got that right or am I missing something? Any information would be greatly appreciated! Thanks!
  11. Hello! I'm wondering if there is a way to add more than one picture (In a carousel of some sort) on the left hand side of my H/R page? I'd love to add more than one headshot but still keep it next to my resume. Thank you so much in advance!!
  12. My client started an account and added me as an Admin. She didn't select a template so it is blank, but wants a specific template to start from. How do I add a template theme to a blank site?
  13. Dear Brains, I wanted to swap the template of my site but only seem to have an option to choose from 4, none of which suit. I clicked on the Help button in my menu which takes me a page titled Squarespace Help Center. Howbere this page just continually flashes between a blank screen and the actual page. Any clues what is going on? Screen recording attached. Thanks, Chris Screen Recording 2023-01-21 at 13.02.10.mov
  14. Site URL: https://www.kennedydesign.nl/ Hi, I am hoping someone can help me out. I have used the Matsuna template for my design portfolio and I want to add captions and tekst about each image. How can I do this? I want to give context to the images. Thank you!
  15. Hi everyone, I am looking for a suitable template for a platform service business, airbnb-type of thing. Has anyone used Squarespace for a similar thing and can you recommend a template / customizations? Thanks!
  16. So all of the documentation says go to the design tab and choose a new template but that doesn't exsist anymore so I paid for a new site, and domain, didn't have time to choose a template so I clicked next. I assumed I could pick one at a later date. OH WOW WAS I WRONG I can take My $230 and throw it in the trash because I cannot change the template, I could of course go in and do custom CSS which - you know yes, I can code, but I wanted to make something fast, I already connected it to a domain and paid for it, do I just have to keep spending money every time I pick a template? Yes I paid for a business account for this domain, yes I bought a domain. So I cannot make any template changes, even though there is not one piece of content in this website. I cannot even know how I delete it, just wait a year and try again, lose my project I made this for? Incredible.
  17. Dear all, I have just started to build a photo portfolio site using SquareSpace based on the Ishimoto template. https://www.jeebee-photo.com It is fine on iPhone and on desktop, but the navigation isn't very natural on iPad due to the usage of arrows. I am wondering whether there is a way to implement a swipe capability thanks to which it would be possible to move to the next images with an iPad native swipe movement? Thank you! Regards, Bernard
  18. I've been utilizing a template that I cannot remember the name for for this website of mine. Whenever I try to look for the Templates tab to help in updating and revamping my site, I'm not able to find any option to do so. I don't want to have to find a new template and pay additional money for a trial to paid website conversion. Please help!
  19. Hello hello, Is there a way to reduce the height of a scrolling banner image? I have a testimonial in a banner image and it's unnecessarily tall. Am I missing something to be able to edit it or is this requiring custom code? I'm using the rally template from the brine family if that makes a difference. Also is there a way to upgrade an old template? I've been using this one for years and I'd like to keep it but I'm noticing it's not as customizable as the 7.1 templates. Appreciate the help! Chelsey
  20. The template I have chosen to use for my photography portfolio has the action "new folder" on the final home page. It doesn't allow visitors to do anything, but I would like to remove it altogether. I haven't found a way to do that. Any assistance would be greatfully appreciated.
  21. It makes no sense to me that you can't change the template layout in version 7.1 I understand that you can "build anything" but that's entirely different than allowing users to simply change a template... Is there anyway to recreate the "wells" template in version 7.1?
  22. I've searched and it says click on Design > Template... when I go there I don't have that option
  23. Does Squarespace allow you to utilize three.js? And if so, are there any resources out there specifically detailing the best practices and pitfalls of doing so? I made a quick portfolio website via template and I would like to be able to build on it instead of starting from scratch. Thanks. Three.js - https://threejs.org/ Portfolio examples I'd like to emulate - https://cineshader.com/ https://go.pioneer.com/cornrevolution
  24. 1. Images are being cropped in an undesirable fashion when viewing my website from a mobile device: the picture of a dog on my home page the image in the painting section. 2. The css code that was applied to round the corners of my images does not work on mobile view. CSS code: .gallery-masonry-item-wrapper {border-radius: 25px} .section-background {border-radius: 25px}
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