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Found 13 results

  1. I know that editing a subscription products terms such as price and shipping options cannot be changed for current subscribers, but what about the product description? Can that be continuously updated and apply to all subscribers, past and current?
  2. I am setting up an online store for my site. I am a small, subscription-based service. When I add a product and change it to a subscription product the ability to change inventory goes away. I want to limit the number of subscriptions coming in so I do not get overwhelmed. How do I set the number of subscriptions I am able to fulfill?
  3. Hi, I am looking for a new website. I want to sell a membership that is annually but I want my customers to be able to pay this quarterly or monthly. The "contract" is for a year. They can only cancel when their membership is ending (the year) and they don't want to renew. I chatted with SquareSpace helpdesk and they say it's currently impossible. Does anybody know how to solve this?
  4. Hi! Could anyone please recommend the best integrating Gated Content / Digital Membership PlugIn? I am currently using Memberspace and feel like the integration is not as tight as I'd like. I have to turn off Customer Log In functionality in order for it to work meaning that my non-members can't log into the site which sucks. Also, I have more physical subscriptions than digital only subscriptions right now and intend to keep growing that way. Lastly, my physical subscriptions include access to a gated section of my site. I'm really just looking for a solution that integrates better with Squarespace and Shipstation as I scale. I would appreciate any other membership sites or gated portal plug ins you guys use that you love. Thank you!!
  5. Site URL: https://www.200f2.ca Just found this out. Subscriptions on 7.0 are not portable to 7.1. Once your new site on 7.1 is ready to launch, you must (1) buy a new subscription on 7.1, annually, of course, to get the discount, (2) redirect your domains, etc, from your 7.0 site, (3) cancel your subscription on your 7.0 account, (4) delete your old 7.0 site, and then (5) request a refund, since at step (3) you were told no refund would be provided for cancelled subscriptions. I've been a SquareSpace user for 3 years or so and have multiple sites with them. Just went through this process. I laughed when they first told me this process. When Customer Service ghosted me on the open case after I completed step (4) , I didn't find myself laughing as much.
  6. I am building a website for a client who wants to use their PayPal Business account for all commerce. Most of their products are monthly subscriptions products; however, with Squarespace, PayPal can’t be used to pay for subscriptions. Is there a work-around to this problem? For example, is there a way to connect Square and PayPal, so when customers sign up for a monthly subscription, the money still goes into my client's PayPal account?
  7. Site URL: https://www.ironlionsoap.com/soapscription Sup yall! Long time lurker-finally chiming in. We are ready to move away from PayWhirl and get our Soap-Scriptions running from the SqSpc site. After reviewing both documents about the new SqSpc Subscriptions and the Migrating from PayWhirl...I am still nervous and unsure how to proceed. Here are my initial concerns: - Our current offerings will not sync with new offerings. - Current members should be "grandfathered" or upgraded to the next best plan - and/or as a courtesy, give current subscribers 3 months at "old" rate. Further more, I am at a wall with communicating these type of changes with our customers. Having them sign-up-again manually even though the subscriptions are processed on stripe seems difficult. Any advice, consultation and opinion is welcome. Thanks gang!
  8. Site URL: https://johnnysfresh.com I've just built a site for a Produce company that is selling subscriptions to a weekly produce box delivery. Essentially, you choose your town (as a variant) which will then guide what day we will deliver your box. Since it's a weekly subscription to a specific town, we'd like to put a limit on the number of boxes we can handle within that town. For exactly, we can currently handle doing about 100 deliveries within a day. We plan to scale up carefully, but we're stuck in the fact that the subscription makes the quantity unlimited. In our preliminary offering, we sold over 200 boxes to one town in less than an hour. We've moved to a model where the site is invite only to prevent the onslaught, but that makes it really hard to market with the site. We'd like to be able to capture leads from people so we know who to go back to when we're able to scale. Is there any way to limit the number of subscriptions sold for physical products by variant? I suspect I'm not alone in this challenge. Thanks in advance for any ideas! Joe
  9. Site URL: http://www.lostmap.com/club Hi there ... first time poster, please go easy on me if this question has been asked a million times. I couldn't find an answer to it, when i did a search. I'm wondering if it is possible to change the shipping costs on a subscription product, and for it to be implemented on existing subscribers? Postage in the UK has just gone up, and so I adjusted the shipping costs on my subscription product by £0.10. I currently have 245 subscribers to this product, and only brand new subscribers are having to pay the new adjusted shipping cost (which is £0.70). All existing subscribers are paying £0.60. I asked Squarespace about this via email, and their advice was to have my existing customers cancel their subscription, and then resubscribe ... but I desperately don't want to do this, as i'm positive i'll lose a significant bunch of customers. It seems unfair, to me. Is anyone else experiencing this problem? Is change possible?
  10. Help! I have trouble with understanding if Squarespace could be the right solution for our site? Have anyone made a site for subscription to audio files including audioplayer? We sell monthly subscriptions on audio files. It just got to be very easy for our costumers to open the site and listen to the audio files for which they have subscribed.
  11. What template would be best for offering a service that presents data for specific products? A couple main concerns are; a clear place for a user to click and subscribe for access to what I offer. Also identifying the best option to present some basic data for products. Thanks
  12. Hey whats going on ya'll I'm running a content site dedicated to fitness and nutrition science I sell a product by monthly suscription - Essentially I release 5 new workouts every month to suscribers for different purposes. While squarespace does let you sell digital products with a secure link, you can't do it with suscriptions What would be the best way for me to go about doing this in a way that keeps my digital product secure? Thank you
  13. Hi! We're using Squarespace Subsciptions for membership payments at a Climbing gym. Is there a quick way to see how many active subscriptions we have at any given time? I can of course make the csv export, but has anyone found an easier way to keep track of total number of subscribers? Would also be cool to have in the analytics app. Cheers -Bison Boulders
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