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  1. Hi all. I run a fitness website where clients in my area sign up for outdoor fitness classes. We charge a recurring monthly fee and a per class fee. So if a client books zero classes in a month they are charged $20. 1 class: $20 + $8. 4 classes: $20 + ($8 x 4). Etc. I am unsure of how to do this (or even if I can do this) in the new squarespace site that were building. Does anyone know of a way to charge a recurring monthly fee (which occurs monthly obviously) as well as a per class fee via the appointment-setter for each class an individual schedules. Please do not just
  2. Site URL: https://www.natuswellness.com Hello, We are trying to setup a subscription that requires an additional up-front fee for the first installment. I know this is possible in Stripe, but I dont see how this is possible in Squarespace Advanced Commerce. To illustrate what we are trying to do: - Month 1 = $200 (regular price of $100 + an additional $100 for an initial consultation) - Month 2 through X = $100 Another option would be to bundle two products and only offer the bundle: - Product 1 = $100 for an initial consultation (1 time charge) -
  3. Site URL: https://www.yourfitmatecoach.com hello I have a subscription product managed via the ecom package. I am trying to stop customers to cancel their subscription without telling us. At the moment, they can simply access their account and unsubscribe. I have hidden the login access from our website, but they can still do it by clicking on a link in the confirmation order email. I can't disable the customer account access and I can't remove the unsubscription link from the account I am trying to stop them accessing their account. Would you have a way
  4. Site URL: https://www.funicularmagazine.com/shop/funicular-infinite Hello, I'm hoping someone can help me because I may have just screwed myself big time. I'm an editor of a literary magazine and our team decided that instead of selling traditional subscriptions that require manual renewals each year, we would move to using Squarespace subscription products to streamline the whole process. The problem we're having is that we were under the assumption that the date customers are charged was tied to when the product was posted, not when the person ordered. To explain further, we release
  5. Site URL: http://www.littleloaves.je Afternoon, I offer a Monthly subscription which is currently not visible on the website as I am not taking new subscribers currently. I need to figure out out of the numerous orders that I have, which are subscriptions and which are not in a non time consuming way. Does anyone know a way of doing this as at the moment I just have a long list of orders, some of which are subscriptions and many others are non-subscription orders. Thanks in advance!
  6. I'm at a loss! My company sells a subscription product and I want to be able to charge recurring customers on the same day each month (instead of just one month from their initial sign up). Squarespace doesn't offer this feature. Are there any customizations I can use?
  7. Hi all I've just signed up to start my build this evening, moving from Wix, and think I may have hit a snag. But, before throwing in the towel I wanted to ask if there's a workaround. I sell online mock tests for school exams. The tests are built in third party software which is embedded in an iFrame. Customers subscribe monthly to have access. Essentially I need to setup a subscription which gives subscribed customers access to certain pages on my site. All fairly straight forward, however, I just read that subscriptions are not permitted for digital products, which I su
  8. Hello, I'm trying to figure out a clean solution to enabling a pay-per-view + subscription option for online video content. We're looking to include webinars and teaching videos on our website, and I'm wondering if anyone has found a clean way of enabling visitors to either a) pay-per-view or b) create a subscription to access video content. I've found a few outside platforms, but they appear to be quite costly, and we'd like a clean integration into the Squarespace site. Any suggestions would be much appreciated!
  9. I'd like to get ideas for creating membership sites either with member areas or memberspace. Could you add a link to any you've created? Thanks
  10. I only have a paypal account and a debit card. How can I pay for a subscription?
  11. Site URL: https://www.feedmomandme.com/ Hi, Is it possible to have a monthly subscription product and one time purchase on the same page? Something similar to the attachment. I was told duplicating a product page for a subscription hurts your seo. Please Help! Thanks
  12. Site URL: https://www.huffkins.com/ Is there a way to add multiple subscription options in a drop down list for one product. For example, if we want to offer the choice of either 3 months, 6 months or 12 months on one particular product. Is it doable? Or would we need to add each subscription option as a separate product, so Product 1 (3 months), Product 1 (6 months) etc? Thanks!
  13. Hello. I offer monthly subscriptions at regular price but I would like to add an option for an annual subscription with a discounted price. What’s the best to do this?
  14. We sell service subscriptions using squarespace subscriptions in squarespace commerce. Currently we get the order notification within the SS commerce platform, and we manually enter the customer information into Jobber, which we use for customer scheduling and routing (truck rolls). We would like to get all new customers into the system automatically so that all we have to do is drop them into a route. We also would need to disregard all recurring charges on a current customer's subscription. Jobber does not extend that platform other than through Zapier (to my knowledge). Help!
  15. I am setting up a website for a client, and she's interested in creating a paywall for online videos - including payment options both as payment per video and also as member subscription. Second, she's interested in requiring payment for event registration. Essentially she's looking for new ways to offer her teaching and training, and offering her courses online seems like a smart ways to allow her to widen her audience. On Squarespace, how can I: 1) set up a paywall for individual video content? (we can use vimeo or youtube, or other video platforms as needed -- also has anyone us
  16. Hello It looks as if you can't give customers the option to choose either a one-time purchase or subscription options for the same product - am I missing something? Not sure why Squarespace wouldn't allow both, seems like a no-brainer. If i'm not missing something and it actually is impossible, is there a workaround? Any advice and help appreciated. Cheers
  17. Site URL: https://www.planetsprinkles.com/shop/p/out-of-this-world-subscription-box I did some searching but couldn't find any help on this subject. I've created a subscription product that is themed for every month. I would like to start shipping this out the first week of the month so they are timely (example Feb 1 shipment date on my Feb box which is themed 'love'). I only have a few subscribers right now. One subscribed on the 2nd and one subscribed on the 6th. In the backend you can "change" the subscription date but I can't actually revert it to the first. The closest that I
  18. Site URL: https://www.sewncompany.com/patron/exn8it9ykoj487mtkb6p5fpb4q0fzf Hello! I have four subscription tiers on my site akin to a Patreon. I have subscribers who want to upgrade to the next tier but currently all I know how to do is tell them to cancel their current subscription and subscribe to a new tier. This is clunky and forces people to pay more than they should. I can also refund them for the month before they subscribe to the next tier but that is also time consuming and clunky. Is there an easy way to allow for subscribers to upgrade without all this hassle? Thank you for
  19. Site URL: https://www.breadofleaven.co.uk Is there a way to create an inventory for subscription products, so they can be marked as sold out? At the moment I manage bread subscriptions manually through a contact form - I'd like to add the subscription option to my shop page, but I can't see a way of creating a finite inventory number for a subscription product. And it needs to be finite - there is only so much bread I can bake! Thanks for any advice.
  20. Site URL: https://www.storypirates.com Hello! We are having a very specific issue with a client's commerce and wondering if anything like this has happened to anyone else/if anyone has advice. Almost a year ago, we set up a yearly subscription using Squarespace Commerce. Obviously, lots has changed this year and we found ourselves moving the subscription completely online and needing a lot more functionality, so we imported all of our subscribers to memberspace. We are now going through to cancel the initial accounts set up on our squarespace commerce. To do so, I'm going into Commerce,
  21. Site URL: https://www.bloomboxus.com/subscribe I am selling microgreen subscription boxes in which I send customers seeds to grow every three months. During checkout, I have customers fill out a form in which they choose 3 seeds they would wish to grow. I would like customers to be able to edit the form and change their seeds if they would like to every 3 months, how can I accomplish this?
  22. Is there a code that can be used to allow this feature to work on after sales to drive more customers to site and mailing list? What I want is when a customer has bought a product from us, they will receive and email saying refer a freind and you and your friend can get a %discount on their next purchase. The link will send them back to our site, where their friend will subscribe. Once that happens both will receive a discount code. is there a code out there to make this work.
  23. Greetings everyone, I sell digital marketing services on my store many of which are subscription based. Is there a way to allow customers to add multiple subscriptions to cart and checkout only once rather than using the "express checkout" every time they wish to purchase a subscription? The current experience requires the customer to go through the checkout experience multiple times if they wish to purchase multiple subscription plans. Cheers
  24. Hi! Could anyone please recommend the best integrating Gated Content / Digital Membership PlugIn? I am currently using Memberspace and feel like the integration is not as tight as I'd like. I have to turn off Customer Log In functionality in order for it to work meaning that my non-members can't log into the site which sucks. Also, I have more physical subscriptions than digital only subscriptions right now and intend to keep growing that way. Lastly, my physical subscriptions include access to a gated section of my site. I'm really just looking for a solution that integrates better with
  25. Site URL: https://weddingvideopro.ro Hello guys, hope you all have a nice day! I have a little problem and dont know how to solve. I want just the "first name" field, so i want to delete somehow "second name" field. but i have no idee how. Can you, awesome human beings, help me? Thanks!
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