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Found 38 results

  1. When selecting "Duplicate" on an inventory product, I am receiving an Error code : An Error occurred while duplicating this item. Any idea what has happened? Thanks
  2. Hi I'm using Squarespace Local Development Server but whenever I run a squarespace/server it says: -bash: squarespace/server: No such file or directory While npm says the package should be installed. I've already re-installed node with a node version manager. How can I fix this?
  3. Site URL: http://thesoulpatty.com when a customer is checking out, they forgot to put in the csv on the credit card, this was caught by the system and threw an error message but the customer did not know why the card was being declined until after the third attempt he realized he forgot the csv number. Is there a hack or a javascript code snippet that can be added on hte form for validation to turn the cell red that is in error?
  4. Site URL: https://www.nurturingmindsinafrica.org/ Hello, I noticed today that the image poster style buttons we have throughout our site have doubled in size, creating a gray box the same size as the image below the image, and the whole thing is now a clickable link. This has thrown off multiple sections of the website and I'm wondering if something was changed within Squarespace, since no settings were changed on our end. Homepage: https://www.nurturingmindsinafrica.org/ Get Involved Page: https://www.nurturingmindsinafrica.org/involved Donate Page: https://www.nurturingmindsinafrica.org/donate --- Oddly enough, the issue hasn't effected the same type of image poster style buttons on the Our Impact page: https://www.nurturingmindsinafrica.org/impact Thanks for any help you can provide.
  5. On one of our purchasing pages, all of the items are giving the following pop up error message: "Unable to add item" and "that item is not available" The inventory on all items is unlimited. No one can add the items to cart. Need fixed ASAP.
  6. Hey! I am trying to index my site, but when I try to do a URL inspection on the Google Search Console I get the following error: No: 'noindex' detected in 'robots' meta tag How do I remove the ‘noindex’? I do not have any Code Injection. Thanks!
  7. I am using a script from a 3rd party company to add a plug-in to the website, i enter the script into a code block and it shows on when viewing it from the computer i added it on. But when i look on another computer the plug-in isnt there. Is worked fine when i first added it but now its been a week and its gone. any help would be great thanks. Below is the script im using (using 4 of them but this is 1 of them) <script type="text/javascript" src="https://4cs.gia.edu/interactive-4cs/js/embed.js?tool=color" charset="UTF-8"></script>
  8. Greetings to all ... Unfortunately I have been experiencing a problem for sometime with getting Galleries to scroll either vertically or horizonally on iOS 13.x. I reported this problem a few months ago (when iOS 13 came out) to both apple and to squarespace but I havent been able get a fix yet. Does anybody have some ideas how to get it running properly? If you want to test yourself visit https://thinkbuild.com/soteria-berlin on an ipad running 13.x - or any other gallery on our projects page - and you will see it does not scroll. On an iphone or of course a mac or other machine it works as expected... strange... Any advice or help will be greatly appreciated! Cheers from Berlin, Jason
  9. I have used coding to achieve a hover over effect that changes the image to another image when hovered over, but for some reason none of the images display on the mobile version. and my coding knowledge isnt good enough to know if this is a coding error or just squarespace not allowing it. The code below is the one im using: <!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <title>Image Swap on Hover with CSS</title> <style> .card { width: 350px; height: 170px; position: relative; display: inline-block; } .card .img-top { display: none; position: absolute; top: 0; left: 0; z-index: 99; } .card:hover .img-top { display: inline; } </style> </head> <body> <a href="http://www.google.co.uk/"><div class="card"> <img src="https://static1.squarespace.com/static/5e2ec9142b320c36322b1291/t/5e3d336e0e665361c45a7957/1581069167346/mtss-0858R-f.jpg " alt="Card Back"> <img src="https://static1.squarespace.com/static/5e2ec9142b320c36322b1291/t/5e3d33629d7664785ea5a5ce/1581069154983/mtss-0858r.jpg" class="img-top" alt="Card Front"> </div></a> </body> </html>
  10. My custom thumbnail for an embedded video is not loading. What am I doing wrong? I've done this before, with success, so I don't know why it's not working this time.
  11. I moved my site from Wordpress to Squarespace earlier this month and love it so far. I correctly connected both my PayPal and Stripe accounts. Stripe isn't having any issues, but PayPal is. I keep getting an error email from them and don't know how to resolve it. Here's what I'm getting: Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing: http://sensibility.com/store/ipn/ If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account. Thank you for your prompt attention to this issue. Thanks, PayPal Would sure appreciate some help in resolving this. Is it perhaps a page left over from my move that I need to delete? Cheers, Jennie
  12. Hi, I am having trouble connecting to dev server. I keep getting authentication failed so I am just not sure what password it is they are looking for? My page itself shows me user name and password but the password is covered. Those seem to be the credentials I have to enter in the terminal but I am not sure if I am messing up the password or not because I forgot what it was. Is there a way to change that password or is it the same as my log in password? Thanks
  13. Hello, I am trying to edit the store for a client that has about 30ish products on their store and every time I try to load the page, it just freezes and doesn't load... Is this happening to anyone else or just me? I attached a clip of me loading the page and trying to exit the page... The only way to leave the page is to close the entire tab... East Coast Air Guns.mov
  14. Using this method to upload a Javascript file But then, when I try to reference it from the Squarespace site, I get a CORS error: Access to script at 'https://static1.squarespace.com/static/57014b5b746fb963478e3d4f/t/5d7ba83d4e25b616833d896b/1568385085375/runtime-es2015.js' (redirected from 'https://brooke-meek.squarespace.com/s/runtime-es2015.js') from origin 'https://brooke-meek.squarespace.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. Am I doing something wrong here?
  15. We have an AWS CloudFront distribution in front of our Squarespace site that directs certain routes here, and others to our app hosted at AWS. Using this accepted answer on Stack Overflow (https://stackoverflow.com/questions/36346497/what-settings-are-required-to-put-aws-cloudfront-cdn-in-front-of-a-squarespace-w/36636892#36636892) I got this working fairly easily. The problem now, which is also mentioned in 2 comments on this accepted answer, is our users frequently see "504 - The request could not be satisfied" errors when requesting Squarespace routes. Routes that go to our app are never a problem. When I contacted AWS with a CloudFront request ID, they responded with: "After analyzing the provided request ID. I found that the request failed when CloudFront: 64.xxx.xxx.149 trying to connect Origin Server: 198.xxx.xxx.144:443. Request attempted 3 times with 10 second for each attempt then failed after 30 second and then returned error code 504." Has anyone experienced this issue, and do you have any recommendations about how you solved it? Thanks for any guidance you can provide!
  16. I keep getting error emails of mailchimp-squarespace connecting You have an unsaved Form Block submission Your most recent submission to the "Subscribe" form on Cristina Arango didn’t save to your storage method (Mailchimp List). This may be the result of a connection issue between your site and your storage service. I have follow the troubleshoot and doesn't work Please help!
  17. Hello everyone!!! So I have a landing page that is connected to a Facebook ad. On the landing page it directs them to join a group. I have not been getting group joins so I dug deep and come to find out when you click on the link. The landing page when it comes up on the mobile all chopped. Now this is only happening when you click on the link if it is posted to Facebook. I can't figure this out or why it is doing it. Below are the pictures... the first two are if you go straight to the website through your mobile, comes up fantastic. The others are from Facebook and they come up funny. Here is the link. You can test it out yourself. https://www.gardenofenlightenment.space/5d-group-invite If someone can help me please. I would greatly appreciate it.
  18. I need to create comparison sites using different templates. I thought maybe I could export my site and import, but I know Squarespace doesn't recommend importing their own file, although they support importing other sites' formats. When trying to import, I get the error: "— com.squarespace.v6.business.content.exceptions.InvalidContentItemException: urlId cannot be null: 82RWHTREFWN3BLDNAFC6" I opened the file in Word and an xml viewer and don't see a tag (or even mention) of a urlID, or the string at the end. I get I'm trying to do something that's not recommended, but just asking to see if there is an easy fix or something I'm missing.
  19. Guest

    Spotify URLs Invalid

    I’ve been embedding Spotify playlist for the last nine months without issue. However, now the embed block keeps saying the playlist URLs are invalid. I’ve tried using code blocks but discovered when I resize my browser window it makes the adjacent video block overlap. Please, help!
  20. In the process of trying to make a sticky header and nav I've created a train-wreck. I am clueless on this stuff. Can someone please help me get this squared away. Thanks... color: hsl(36, 63%, 81%) !important; .Header.Header--top { position: fixed; top: 0px; z-index:1000; width:100%; box-shadow: 0px 2px 3px rgba(0,0,0,0.1) }header.Header.Header--bottom.Header--overlay { position: fixed; top: 85.2px; left: 0; right: 0; z-index: 999 } /* Sticky Nav */ \ /* Fix overlap banner image */ .Content-outer { margin-top: 80px; }} #block-5d937b05b224e868cf56ff92{ text-shadow:2px 2px 4px #333; h1{font-size: 3em; font-weight: 600;} h3{font-size: 1.5em;} nav#main-navigation { text-shadow: 0px 0px 3px #aaa; } } /* Place tagline below branding */ /* When in top-center position */ /* for Brine family templates */ [data-nc-base="header"] [data-nc-container="top-center"] { flex-direction: column; } [data-nc-base="header"] [data-nc-container="top-center"] [data-nc-element="tagline"] { -webkit-box-ordinal-group: 3; -ms-flex-order: 3; -webkit-order: 3; order: 3; /* Adjust for distance from title */ margin-top: -17px; } p, h1, h2, h3{ -webkit-hyphens: manual !important; -moz-hyphens: manual !important; -ms-hyphens: manual !important; hyphens: manual !important;} .sqs-block-button .sqs-block-button-element--small { width: 70%; } .markdown-block p { margin-left:1.5em; } .markdown-block .ui-closed:before { font-family:monospace; content:"+ "; } // HIDE PREFOOTER // #preFooter { display: none !important; } .markdown-block .ui-open:before { font-family:monospace; content:"- "; } .checkoutbutton { margin-left: 35px; font-size: 20px; font-weight: 600 !important; border: 0px solid #000; font-weight: normal; letter-spacing: .05em; text-align: center; width: 17px !important; text-decoration: none; background-color: #54524F; color: #66d172; padding: 12px; } .form-wrapper .field-list .field .field-element {background: #f2e1c6}
  21. One of the main links leads to a page error: But if you clink on the actual "blog" link it takes you right there. I know there is probably an easy fix but I'm stuck!! www.warmhoneytoast.com We couldn't find the page you were looking for. This is either because: There is an error in the URL entered into your web browser. Please check the URL and try again. The page you are looking for has been moved or deleted. You can return to our homepage by clicking here, or you can try searching for the content you are seeking by clicking here.
  22. I'm getting a syntax error message on line 15. #block-877a19ac084842a08f1b { background: #DEC1A6; opacity: 50%; padding: 20px; text-align: none; } #block-fb104f8c23dc8e2de3c0 { background: #DEC1A6; opacity: 50%; padding: 20px; text-align: none; } <style>A:hover{cursor: url("https://downloads.totallyfreecursors.com/cursor_files/unicorn.ani"), url("https://downloads.totallyfreecursors.com/thumbnails/unicorn.gif"), auto;}</style>
  23. I am trying to import a CSV file into my mailing list - however even though I have very carefully checked the original file and it is clearly in three columns - email, first name, last name, many of the last names are showing as doubled. that is marysmith@gmail.com Mary Smith Smith It seems that the error is created when there is an email which has either numbers in it or an underscore .. eg mary_smith@gmail.com or marysmith14@gmail.com.I have imported the same list into MailChimp with no problem and no errors seen.I have been in touch with Squarespace help but without any luck so far. If anyone has any solution to this or has experienced similar please let me know.
  24. We couldn't find the page you were looking for. This is either because: There is an error in the URL entered into your web browser. Please check the URL and try again. The page you are looking for has been moved or deleted. You can return to our homepage by clicking here, or you can try searching for the content you are seeking by clicking here. So I am working on a nice template i found on Squarespace called Rally. I edited one of the sections with my content instead, but now when I click on one of my categories (FEATURES) on the top right of my website I get this URL error. I am really new here so I'd really appreciate some help. Thank you so much!
  25. SquareSpace server just had an update and now requires Command-line Authorization to start the server. Once I enter this code I get a message that the server cannot start. I am in the middle of a project and this has stalled everything. Im getting this message: Unable to start server, shutting down javax.servlet.ServletException: io.dropwizard.jersey.setup.JerseyServletContainer-5a49af50@3c38f4af==io.dropwizard.jersey.setup.JerseyServletContainer,jsp=null,order=1,inst=false,async=true at org.eclipse.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:692) at org.eclipse.jetty.servlet.ServletHolder.initialize(ServletHolder.java:428)
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