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Found 31 results

  1. My custom thumbnail for an embedded video is not loading. What am I doing wrong? I've done this before, with success, so I don't know why it's not working this time.
  2. I moved my site from Wordpress to Squarespace earlier this month and love it so far. I correctly connected both my PayPal and Stripe accounts. Stripe isn't having any issues, but PayPal is. I keep getting an error email from them and don't know how to resolve it. Here's what I'm getting: Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing: http://sensibility.com/store/ipn/ If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account. Thank you for your prompt attention to this issue. Thanks, PayPal Would sure appreciate some help in resolving this. Is it perhaps a page left over from my move that I need to delete? Cheers, Jennie
  3. Hello, I am trying to edit the store for a client that has about 30ish products on their store and every time I try to load the page, it just freezes and doesn't load... Is this happening to anyone else or just me? I attached a clip of me loading the page and trying to exit the page... The only way to leave the page is to close the entire tab... East Coast Air Guns.mov
  4. Using this method to upload a Javascript file But then, when I try to reference it from the Squarespace site, I get a CORS error: Access to script at 'https://static1.squarespace.com/static/57014b5b746fb963478e3d4f/t/5d7ba83d4e25b616833d896b/1568385085375/runtime-es2015.js' (redirected from 'https://brooke-meek.squarespace.com/s/runtime-es2015.js') from origin 'https://brooke-meek.squarespace.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. Am I doing something wrong here?
  5. We have an AWS CloudFront distribution in front of our Squarespace site that directs certain routes here, and others to our app hosted at AWS. Using this accepted answer on Stack Overflow (https://stackoverflow.com/questions/36346497/what-settings-are-required-to-put-aws-cloudfront-cdn-in-front-of-a-squarespace-w/36636892#36636892) I got this working fairly easily. The problem now, which is also mentioned in 2 comments on this accepted answer, is our users frequently see "504 - The request could not be satisfied" errors when requesting Squarespace routes. Routes that go to our app are never a problem. When I contacted AWS with a CloudFront request ID, they responded with: "After analyzing the provided request ID. I found that the request failed when CloudFront: 64.xxx.xxx.149 trying to connect Origin Server: 198.xxx.xxx.144:443. Request attempted 3 times with 10 second for each attempt then failed after 30 second and then returned error code 504." Has anyone experienced this issue, and do you have any recommendations about how you solved it? Thanks for any guidance you can provide!
  6. Greetings to all ... Unfortunately I have been experiencing a problem for sometime with getting Galleries to scroll either vertically or horizonally on iOS 13.x. I reported this problem a few months ago (when iOS 13 came out) to both apple and to squarespace but I havent been able get a fix yet. Does anybody have some ideas how to get it running properly? If you want to test yourself visit https://thinkbuild.com/soteria-berlin on an ipad running 13.x - or any other gallery on our projects page - and you will see it does not scroll. On an iphone or of course a mac or other machine it works as expected... strange... Any advice or help will be greatly appreciated! Cheers from Berlin, Jason
  7. I keep getting error emails of mailchimp-squarespace connecting You have an unsaved Form Block submission Your most recent submission to the "Subscribe" form on Cristina Arango didn’t save to your storage method (Mailchimp List). This may be the result of a connection issue between your site and your storage service. I have follow the troubleshoot and doesn't work Please help!
  8. Hey! I am trying to index my site, but when I try to do a URL inspection on the Google Search Console I get the following error: No: 'noindex' detected in 'robots' meta tag How do I remove the ‘noindex’? I do not have any Code Injection. Thanks!
  9. Hello everyone!!! So I have a landing page that is connected to a Facebook ad. On the landing page it directs them to join a group. I have not been getting group joins so I dug deep and come to find out when you click on the link. The landing page when it comes up on the mobile all chopped. Now this is only happening when you click on the link if it is posted to Facebook. I can't figure this out or why it is doing it. Below are the pictures... the first two are if you go straight to the website through your mobile, comes up fantastic. The others are from Facebook and they come up funny. Here is the link. You can test it out yourself. https://www.gardenofenlightenment.space/5d-group-invite If someone can help me please. I would greatly appreciate it.
  10. I need to create comparison sites using different templates. I thought maybe I could export my site and import, but I know Squarespace doesn't recommend importing their own file, although they support importing other sites' formats. When trying to import, I get the error: "— com.squarespace.v6.business.content.exceptions.InvalidContentItemException: urlId cannot be null: 82RWHTREFWN3BLDNAFC6" I opened the file in Word and an xml viewer and don't see a tag (or even mention) of a urlID, or the string at the end. I get I'm trying to do something that's not recommended, but just asking to see if there is an easy fix or something I'm missing.
  11. Guest

    Spotify URLs Invalid

    I’ve been embedding Spotify playlist for the last nine months without issue. However, now the embed block keeps saying the playlist URLs are invalid. I’ve tried using code blocks but discovered when I resize my browser window it makes the adjacent video block overlap. Please, help!
  12. In the process of trying to make a sticky header and nav I've created a train-wreck. I am clueless on this stuff. Can someone please help me get this squared away. Thanks... color: hsl(36, 63%, 81%) !important; .Header.Header--top { position: fixed; top: 0px; z-index:1000; width:100%; box-shadow: 0px 2px 3px rgba(0,0,0,0.1) }header.Header.Header--bottom.Header--overlay { position: fixed; top: 85.2px; left: 0; right: 0; z-index: 999 } /* Sticky Nav */ \ /* Fix overlap banner image */ .Content-outer { margin-top: 80px; }} #block-5d937b05b224e868cf56ff92{ text-shadow:2px 2px 4px #333; h1{font-size: 3em; font-weight: 600;} h3{font-size: 1.5em;} nav#main-navigation { text-shadow: 0px 0px 3px #aaa; } } /* Place tagline below branding */ /* When in top-center position */ /* for Brine family templates */ [data-nc-base="header"] [data-nc-container="top-center"] { flex-direction: column; } [data-nc-base="header"] [data-nc-container="top-center"] [data-nc-element="tagline"] { -webkit-box-ordinal-group: 3; -ms-flex-order: 3; -webkit-order: 3; order: 3; /* Adjust for distance from title */ margin-top: -17px; } p, h1, h2, h3{ -webkit-hyphens: manual !important; -moz-hyphens: manual !important; -ms-hyphens: manual !important; hyphens: manual !important;} .sqs-block-button .sqs-block-button-element--small { width: 70%; } .markdown-block p { margin-left:1.5em; } .markdown-block .ui-closed:before { font-family:monospace; content:"+ "; } // HIDE PREFOOTER // #preFooter { display: none !important; } .markdown-block .ui-open:before { font-family:monospace; content:"- "; } .checkoutbutton { margin-left: 35px; font-size: 20px; font-weight: 600 !important; border: 0px solid #000; font-weight: normal; letter-spacing: .05em; text-align: center; width: 17px !important; text-decoration: none; background-color: #54524F; color: #66d172; padding: 12px; } .form-wrapper .field-list .field .field-element {background: #f2e1c6}
  13. One of the main links leads to a page error: But if you clink on the actual "blog" link it takes you right there. I know there is probably an easy fix but I'm stuck!! www.warmhoneytoast.com We couldn't find the page you were looking for. This is either because: There is an error in the URL entered into your web browser. Please check the URL and try again. The page you are looking for has been moved or deleted. You can return to our homepage by clicking here, or you can try searching for the content you are seeking by clicking here.
  14. I'm getting a syntax error message on line 15. #block-877a19ac084842a08f1b { background: #DEC1A6; opacity: 50%; padding: 20px; text-align: none; } #block-fb104f8c23dc8e2de3c0 { background: #DEC1A6; opacity: 50%; padding: 20px; text-align: none; } <style>A:hover{cursor: url("https://downloads.totallyfreecursors.com/cursor_files/unicorn.ani"), url("https://downloads.totallyfreecursors.com/thumbnails/unicorn.gif"), auto;}</style>
  15. I am trying to import a CSV file into my mailing list - however even though I have very carefully checked the original file and it is clearly in three columns - email, first name, last name, many of the last names are showing as doubled. that is marysmith@gmail.com Mary Smith Smith It seems that the error is created when there is an email which has either numbers in it or an underscore .. eg mary_smith@gmail.com or marysmith14@gmail.com.I have imported the same list into MailChimp with no problem and no errors seen.I have been in touch with Squarespace help but without any luck so far. If anyone has any solution to this or has experienced similar please let me know.
  16. We couldn't find the page you were looking for. This is either because: There is an error in the URL entered into your web browser. Please check the URL and try again. The page you are looking for has been moved or deleted. You can return to our homepage by clicking here, or you can try searching for the content you are seeking by clicking here. So I am working on a nice template i found on Squarespace called Rally. I edited one of the sections with my content instead, but now when I click on one of my categories (FEATURES) on the top right of my website I get this URL error. I am really new here so I'd really appreciate some help. Thank you so much!
  17. SquareSpace server just had an update and now requires Command-line Authorization to start the server. Once I enter this code I get a message that the server cannot start. I am in the middle of a project and this has stalled everything. Im getting this message: Unable to start server, shutting down javax.servlet.ServletException: io.dropwizard.jersey.setup.JerseyServletContainer-5a49af50@3c38f4af==io.dropwizard.jersey.setup.JerseyServletContainer,jsp=null,order=1,inst=false,async=true at org.eclipse.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:692) at org.eclipse.jetty.servlet.ServletHolder.initialize(ServletHolder.java:428)
  18. I'm getting a "syntax error on line 1" message. Can anyone tell me where the problem is?
  19. I am having a very hard time editing any of my Squarespace sites the last few days, and they are all loading slowly for visitors as well. Prior to yesterday I was not having any trouble with any of my sites and loading time. It's driving me crazy, because I've got edits to make for clients and can't get them done.
  20. Hello, I am experiencing connectivity problems with my site. Is anyone having the same issue? Every time I try to add a link to a post or a picture to the news page, an error 503 appears. Any ideas?
  21. All the sudden my logo disappeared on refresh and not both the Logo Image and the FAVICON are gone and it simply says "Error Loading Image" and nothing can be done to fix it. Please help!!!
  22. I have no idea why this is happening. My site just broke down completely! It's www.futurehistories.today It started with the embedded players for my podcast episodes going crazy and playing the same episode in autoplay in each and every embeded player (even though they were embedded for other episodes and everything worked fine befre). But now the site went nuts completely. Is there something happening on the part of squarespace that is causing this? Any help is highly appreciated!BestJan
  23. When we load the website into the SS editor on two different Macs, using Safari under OSX Mojave, with no extensions, and using a private window, we see all these errors in the console. From a dialogue with SS support, Squarespace.net is an internal only website. So, why is the editor or my website trying to pull in these internal only resource files?
  24. On one of our purchasing pages, all of the items are giving the following pop up error message: "Unable to add item" and "that item is not available" The inventory on all items is unlimited. No one can add the items to cart. Need fixed ASAP.
  25. It appears there is no host called squarespace.net. Also getting beacon errors from youtube. Also (PS cannot get images to load here on the forum)
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