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Found 26 results

  1. Site URL: https://bat-dahlia-6hpc.squarespace.com/config/ Hello, I am looking to have a icon in my header for customer login instead of having the word login? Is this possible on Squarespace? I would also like the icon to show next to the cart button in my mobile header. Can anyone help me with this?
  2. Site URL: https://tarantula-lobster-atz4.squarespace.com/ Hi there, I have a Canadian client who wants to know if they can receive their Squarespace yearly bill/invoice in Canadian dollars? (For accounting purposes.) Is that possible? (It's currently in Australian Dollars as that's where I'm located.) Thanks in advance, Jess
  3. Site URL: http://shoptriplep.com I want to change the "Account" title when a customer logs in to their account to "Welcome, [customer name]. Is there a way to do this on Squarespace?
  4. Site URL: http://www.intheaterpodcast.com I'm trying to figure out why it's called "Untitled Website."
  5. Hi, my use case is: 1. Customer purchases a subscription (all easy with Squarespace, or sentrylogin etc) 2. They get an account, with profile and password reset etc (all easy with Squarespace, or sentrylogin etc) 3. They have secure access to a page of user settings for an external app (ie a page that allows them to update fields in a database) based on username (and the fact they have authenticated with their Squarespace or sentrylogin customer account). The page of settings I can do, if I had access to an authenticated user ID but Squarespace and sentrylogin do not provide access to this info. I don't want to build my own commerce site and user management system of course but have had no luck finding a solution I can buy? Any ideas?
  6. I'm shutting down my online business. What happens to commerce pages, and content when downgrading from a Business to Personal account?
  7. I built two sites on my account. Now I would like to move one of the sites to a new account. Is this possible? If so, how do I do it? I've asked the Help Center but did not get a reply. Will I just have to rebuild the site on a new account? The 2nd site (that I want to move) is still a trial site; I don't want to add/transfer the domain until I have it separated from my account. Please help, thanks in advance!
  8. Is there a way I can experiment with Squarespace in isolation from the rest of my team, without paying for a separate account? I'm trying to avoid using a free trial because I might need a new free trial every time I want to experiment. I'm tasked with editing an existing Squarespace website and I don't know what I'm doing. Before I edit their site, I want to experiment with particular Squarespace features relating to the change I'm going to make, and I want to write some custom code and see if it works. Then I'd like to change their real site. I don't want to bother other contributors/editors with revisions that are just for my own learning or pending changes that I know I'll revert; and I don't want to cause anyone needless merge conflicts while I'm experimenting. Perhaps there is a developer sandbox account feature -- some kind of test account to play with Squarespace? I probably don't need to share this test account with anyone else. Thank you!
  9. Site URL: https://wieldcreative.com I need help to add a function that I can't seem to figure out with my template.
  10. Hello, I would like to link my secondary instagram account that I use for my business to my hester webpage. At the moment, it only lets me link my personal one as they are under the same login details on instagram. Does anyone know any code as to how I can switch it so it pulls in my secondary account? Thank you!
  11. Hi! I just logged into my square space account. At first, a message popped up saying, "you usually login through a social account" and it provided my gmail account as an option to login, which has never happened before. Once I logged on, everything was gone. My website is gone, my domain, I can't even change my password!!! I thought square space couldn't get hacked?? Thoughts? Thanks in advance!
  12. I need to give her access to edit my site, but I don't want her having access to my other site that is also on here. How do I add her to the one site?
  13. I have a personal paid account using student discount and I need to upgrade to a basic commerce plan. Is there a way of keeping the student discount on the upgraded account? When I try to upgrade, it's asking for an extra 180gbp when it should be 120 gbp or less
  14. I helped a client in the past on the Square Space platform, so I'm a little familiar with it. I have about 3 clients that I would like to move to the Square Space platform. My question is, what's the best way to go about doing that? Would it be best to build all their sites under my account, flip the bill, and just recharge them the fees (if Square Space doesn't have terms against that)? At the same time, I don't know that I really want to flip that bill every month. I would rather have them deal with it. Is there a way to build a site out and then pass it off to their account once complete? The other option, I guess, is they'd have to create an account and give me access to help them build out their sites. The down side of that is I'm not sure if they want to do that or not. Something I'll have to find out. Anyway, was wondering if anyone else has done something similiar and the best way to go about handling it. Thank you.
  15. Hello. I was wondering if it is possible to create a second account for users that is only permitted to make content like blog posts on the site, and not edit anything.. I haven't been able to figure out permissions to make this possible. I don't want the account to be able to edit everything on the site, main texts etc... Just make/edit blog posts. - Maybe where i can go in and accept them if i think they are ready.
  16. I want to block China (I don't mean to sound offensive) but chinese based companies constantly steal peoples artwork and try to sell on cheap products as their own (this has been happening ALOT recently to people I know) and i'd like to block the country all together from my website. I'm not too knowledgeable on coding and since I can't seem to find an option to do this i'm hoping you can via coding. Thank you!!
  17. I am looking to create a 'Client Area' on my website (as seen on https://www.btiservices.net/_login.php). This is where clients will login (with a username/password) to collect legal documents (PDFs) that are available to download. I had thought of creating password-protected pages (ie mywebsite.com/client-name, with the password they are given) but am wondering if it is possible to (a) give my client a bespoke username and login and (b) after they have logged in, take them directly to a specific page that has their docs on it. Any other ideas for how this could be achieved are welcomed! Thanks!
  18. Hello everybody, i've got a problem to manually create the Customers account on my e-commerce. I've got the "Flatiron" Model. I would like to create a page who content login and password for my futur customers. Thanks for your help :)
  19. Hi, I have a business account on SS and my website URL is www.businessABC.com, I want to change it to www.myname.com. That would not be a problem and from what I know I would just need to buy a new domain and set it as my primary domain. My main problem is with G Suite. When I signed up to SS I got G Suite 1st year for free and I have been using it as my main business email account. Ideally, I was planning on keeping the old domain for the website as a transition phase for a few months. Since I would only need to pay an extra 20$ for the domain, it would not be a huge problem. But the G Suite is around 80$, so to keep the old email address I would have to pay the 80$, plus an extra 80$ for the new email after rebranding. Things are getting a bit expensive. Are there any alternatives? How would you go about it?I have a few business relationships built on that email and I was wondering what happens to it if I don't renew it. I can forward everything to other email account but what would happen if someone sends an email to the old email address? I was thinking if it would be possible to transfer the domain I have on SS to GoDaddy or BlueHost, maybe get some hosting there and continue running the email account from there... But I have no idea if that is a possibility. I must add that I'm right at the end of my first year in SS. So everything is about to renew, hence my dilemma. Thank you in advance,And feel free to ask me any question, if you need any information
  20. The customer password reminder link is missing from my store's checkout page. I see a username field and a password field but there is no link for a password reminder if my customers do not remember their passwords. There is a "Continue as a guest" link but that doesn't help them remember their password. Entering an incorrect password also does not lead to a password reminder area. I think I should simply remove customer account feature because I believe this is decreasing sales. Any hints?http://www.presentlosaltos.com
  21. **I guess one of the things that I thought you got was 24 hour tech support with Squarespace but I am finding out that they respond via email like 2 days later which does me no good. And if you get put in cue to chat - I have held as long as 45 minutes with the cue notification telling me that I was only 5 in line - which is obviously not correct. Can one of you experts in the forum tell me how to raise someone in support now or do you have a way to have them email or text me. An account being compromised is a very serious situation and having said such, there should be some type of 24/7 support at least for emergencies like this. If not, please advise and I will close my Squarespace account. Another issue - in my blog, I am the only person that can blog, no one else and I have no restrictions on my blog whatsoever. What could the hold up be? Thanks, Erik I am hearing impaired so private messages are preferred also thank you....**
  22. i want to limit access to my site to those only with accounts on our site. i.e. once you visit the page you will be asked to created an account to see the sites content. alternatively, if this is not possible, can i limit certain pages of the site to those who sign up? Thanks!
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  25. Hello, I'm using the Avenue Template and the customer "Sign In" is currently at the top navigation bar. I want to remove this "Sign In" link at the navigation. I don't see any way to remove or hide this link and of course it's not in the Admin Sidebar Pages list. Does anyone know if this can be removed?
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