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About Me




Expert ID

  1. Hi! I am a photographer and on my webpage www.drohnenrandgebiet.com I am currently trying out the Scheduling feature (I am on trial). I have added a booking offer (marked green), and would like to get rid of the example templates (marked red). But I can't find a way to get rid of these example blocks, it always comes with a warning "to use this block, start a Scheduling trial or connect an existing account". But that's exactly what I have done. How can I solve this bug? Thanks. Martin
  2. Site URL: https://alanmjacobsonartist.com I can’t find a way to use the customer support section. I put in my answers to the prompts but there is no way to submit the inquiry and not other method of getting any help. alanmj
  3. Hi! I've currently got two Squarespace websites. The first one is currently billed monthly in GBP. The second one I paid for a year long back in March in EUR. I wanted to change my billing on the first website to EUR but found I cannot do that. I believe however I can copy the website which sets up a new trial and then move over the domain etc and so can change the billing to EUR that way. I may however not need the second website that has 8 months left on it. Is there a way to easily transfer the first website onto the second one (and so getting rid of the second one completely)? Thank you in advance for any help!
  4. Hi there,I have a yoga and meditation member's space on square space and one of my customers cancelled her account and has renewed on a different membership plan (payment every 3 months instead of monthly). Her account shows that she is once again a member, however when she tries to log in, it takes her directly to the joining page, instead of into the members area?I have tried to set up a separate 100% code off for her on another separate monthly account, but this isn’t working either, it won't go through to the review and subscribe option after the code has been accepted?Please help! 🙂Many thanks,Warmest wishes,Harriet
  5. Is there any way for a Customer/Client to create an account BEFORE they schedule an appointment for the first time? It just seems weird that it is at the end of the Customer Journey. We wish to encourage our clients to have an account so they can manage multiple appointments. It means that we have to write a process 'after the fact' and they then have another step to do after clicking their way through the scheduling options, which in itself is tedious. Anyhow just asking if anyone else has this issue in their "Customer Journey flow". Also is there any way to reconfigure the Redeem Coupon Button? It is part of the Scheduling Page items which are defaulted in the view. I know I can change the texts. Thanks Jac
  6. Site URL: http://www.goldhawke.uk Hello, fairly new here so apologies if Im getting anything wrong. Im trying to add a social link email icon to my contact page but when I try to connect a new account, there is no email icon to choose. There are others like Facebook, Twitter, Pintrest etc but why no email? What am I doing wrong? Site details below Squarespace Version 7.0– York family (Lange Photo template) Thanks
  7. Hi! I am trying to set up a member area where a client would be able to sign in to see upcoming deadlines for subscription payments, but when logging in, it just takes me to my account and not a member area. How would I go about setting up a login for the member areas? And how can I edit the member area to show deadlines on payments? (are payment options something that show up automatically in the account login area?) Any tips or advice is helpful! Thank you in advance!
  8. Site URL: https://www.veriff.com/ Is it possible to connect the Id verify with veriff.com on Squarespace? When I asked for help, he told me : We don't have an official integration with them and as our checkout page doesn't accept custom code, I would reach out to the Forum before signing up to Veriff. So, somebody already used that in the past or can propose a solution? Indeed, we sell alcohol on our website and we need to be sure that every customer is over 18 years old (an official verification and not only the first page of the website). At the same time, do you know if it's possible to safeguard this information after the first verification in the customer account, to win time at the next order?
  9. Site URL: https://www.americancoopworthregistry.org How do I change our website name, as it shows in "My Dashboard". I want the name to simply be "American Coopworth Registry" ...which it was -- no idea how it was changed to what it shows currently
  10. Site URL: http://borderbfmed.com Hi helpful fellow SQSP ers looking for gentle feedback on first website I've ever built... I have been trying to add SEO...getting there... I don't know how to make title and navigation not be hard to see until start to scroll when it gets a solid coloured backing. I don't seem to be able to add Index pages...not sure why abundant thanks for any help from Alison
  11. I'm looking to see if I can create a website for a private member club, working around some of the member area issues. Its on 7.1. I can not have them access the account panel, and there is no way to disable that. So... Is there a way with custom coding to display certain info if page password is entered? For example, if the page password is entered, display certain hyperlinks. I want to display a fake menu (I'll use anchor links) if a user has entered the password for a password protected page.
  12. Hi everyone! I am new to this, so apologies if this has been asked before or if I may ask questions that seem super obvious for others, but here goes nothing 👽 I have some ideas for a couple of websites that I would like to make. The first one would be a website where all nature of traders (or specialized people like electricians, carpenters, plumbers etc) could create a simple profile for others to find and employ their services. Once the service has been completed, the customer (which would require to create a profile as well), can go on the profile of the trader and leave a complete review of the person and experience (star-rating, comments and pictures). I am aware that similar websites may be around in some parts of the world, but not in others. I want to develop and take that idea even further. The second one would have the same basic structure of a job board website. To be more specific, it would have the options for both the recruiter and the person looking for a job to create a profile and subsequently allow the option of building some sort of online CV, or if not, the candidate to create a description that would resemble one. Many thanks for your help, and again apologies if this has been asked before. All the best!
  13. Hi, I have 2 businesses that I'd like to manage appointments in one place but separately. Does Squarespace scheduling allow 2 brands in one account or will I have to purchase another account? TIA
  14. Site URL: https://www.mykommunity.co.uk Hi, I am desperately trying to improve the look of the account bar in my site. I have two pages in my members area and when the account bar opens up they look like this? The spacing is not great, looks really unprofessional. Can anyone help? Thank you!
  15. Hello, On my website, our members pay a quarterly subscription fee. Some customers were offered a free trial. After one member's free trial, he canceled his paid membership and maintained his free membership (which includes less features than the paid). He now wants to rejoin the full paid membership. How do I instruct him about doing this so that he does not have to start from scratch? We have all of his information saved from when he initially signed up. Thanks in advance!
  16. Is there any way that I can have a slide show of products sliding on my homepage just like below FullSizeRender.MOV
  17. Site URL: https://www.chantellehouareau.com hello all! I am (almost) a college grad, graduating into the role of branding director, do work as a social media manager, and am breaking into the fashion styling industry. my work is primarily in fashion but I would like to appeal to the majority of the art/music/fashion side of the creative industry. I have been working on updating my online portfolio/website and am looking for any feedback on it in, especially on mobile and in regards to accessibility and understanding of the content. can I format anything differently to make it more clear? how? are all projects accessible and understandable? on mobile especially - is the amount of copy appropriate or does it feel like you are reading an essay? + any other feedback you may have. I would appreciate it so much, and am happy to return the favour if you like. all my best.
  18. Site URL: https://www.cycapacustoms.com/ Id like to move the sign in button to right corner and show a cart icon next to it please assist https://www.cycapacustoms.com/
  19. Site URL: https://www.cyboled.be/ Hello When updating a website i duplicated it, in order to update the duplicated version and after approval of the customer the idea was to replace the 'old' website with the duplicated version. Only i dont really find how to do this Thank you in advance!
  20. I'm helping someone who just paid for a year plan for their Squarespace site, which was built in 7.0. They want me to make them an updated website for them in 7.1, is it possible to transfer the plan so they don't lose their money? will I just have to stick with their 7.0 website? thanks!!
  21. Site URL: https://www.jabberdesigns.com Hi guys, I'm currently building my business website and I was wondering if anyone was able to help me figure out the solution to an implementation problem I'm having. In the simplest terms, I'm trying to create printed products (such as t-shirts, hoodies etc) that I would like to add my client's custom branding and designs (That I have created for them) to these products and be able to purchase them for themselves. Currently, I'm using Printful and a work-around I was considering was to just create individual products with the clients' branding/design on myself, however, I'd have to do this for every single merchandise item that I'm trying to sell. Ideally, I'd love to be able to either have a widget in my member's area dashboard that allowed clients to customise merchandise that I offer, with their brand logo/designs. (e.g they could pick a product such as a 'Champion Tie-Dye Hoodie' that I've chosen to add to my store, that they can customise with their branding in their own widget on my site. I'm looking to make this process as streamlined as possible so wanted to know if there were any 'ready made' solutions to this problem or if I was going to have to use something like Printful's API and then update the products available myself every time a client wanted to purchase merchandise from my website. Thanks a lot for any help!
  22. Site URL: https://tarantula-lobster-atz4.squarespace.com/ Hi there, I have a Canadian client who wants to know if they can receive their Squarespace yearly bill/invoice in Canadian dollars? (For accounting purposes.) Is that possible? (It's currently in Australian Dollars as that's where I'm located.) Thanks in advance, Jess
  23. Hello. I was wondering if it is possible to create a second account for users that is only permitted to make content like blog posts on the site, and not edit anything.. I haven't been able to figure out permissions to make this possible. I don't want the account to be able to edit everything on the site, main texts etc... Just make/edit blog posts. - Maybe where i can go in and accept them if i think they are ready.
  24. Site URL: https://www.rebeccaroundhill.co.uk Hello! I am new to Squarespace. A web designer set up a Squarespace site for me (which I love) and I paid Squarespace for a personal plan. My old Wordpress site was hosted with ipage and ipage tell me I ALSO have to pay them for hosting - my domain name couldn't be transferred to Squarespace as it doesn't meet requirements. The A record of the domain is pointing to my Squarespace site. I will need to pay ipage again in May for another 3 years of hosting and other add ons that I have. Will I still need to pay the back up and sitelock fees? Does the Squarespace fee cover these too? I am just a bit confused, I don't fully understand why two fees but just want to ensure I am not paying twice for stuff. Also would it be a good idea to delete my old Wordpress site? I won’t be going back to it. Thanks in advance for any advice.
  25. Site URL: https://www.kaysartcreations.com I'd love some comments on my shop. Have been editing on mobile, which shows instantly on lap top, but still not showing on mobile. No response to my site and no sales.
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