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About Me




Expert ID

  1. I would love any feedback on my site, I seem to get lots of people viewing but none contacting me and I just want to understand if I'm going wrong somewhere, more people contact my via word of mouth or instagram? TIA Gin
  2. Hello, I'm working on an Accounting website and I'm trying to recreate this state list in squarespace, but I'm not sure how to do it. On the old website there is a list of states, you select a state and hit Go. Depending on the state you choose, you will be redirected to that state's Tax page. Is there a way to do something similar in squarespace?
  3. Hi All, Ive noticed there are a few posts regarding the member areas and setting up a restricted but free member area that offers wholesale pricing to trade customers. I believe there was no option for the members to be approved and they were granted immediate access upon signup. Does anyone know if Squarespace has changed this yet? Im hoping to use the same inventory list but offer wholesale pricing. However I would like to be able to approve the membership signups by ensuring they add in an abn & business details and I can check they are legitimate before granting them access. Thanks
  4. Hello everyone, I was just hoping to get some feedback on my site as its just gone live. https://www.glartwork.com/ Any feedback will be greatly received. Thanks!
  5. Just started today using Squarespace, finding it difficult tbh, but I've created two different versions on my dashboard. want to delete both and start over. any help
  6. Hi, Today I started having all kinds of problems with accessing Squarespace from my mobile device. I am on an iPad and usually access everything through the app. However, I am getting all kinds of new, weird interface issues. It won’t navigate to my main blog where I post. I tried it through the Chrome browser as well with the same result. I also couldn’t access the “contact us” page to send a help ticket. See below for the message I get every time I try to access my blog site. I’ve tried logging out and logging back in. I’ve tried deleting and reloading the app. All to no avail. Extremely frustrating. Any guidance?
  7. I've missed out on payment previously back June, and now I've paid for the resubscription, and have now pointed the cname record, but Squarespace isn't sending me a verification email. So what should I do now? There isn't any options to prompt resend verification. P.S. I've check spam and all inboxes, there isn't any in my mail..
  8. I have several clients who pay cash or through bank transfer for 10 sessions/classes at a time. Is there a way to add these classes to their profile and keep track of how many they have used?
  9. Hi, I'm trying to link an email address (domain purchased via Squarespace) and having some issues linking to Google. Any help appreciated.
  10. Site URL: https://honoremill.org/ A customer of mine got in touch with me because they were having a hard time completing checkout because they could not remember their account password. This made me notice that there is no "forgot password" option in our checkout and I'm wondering how to add one. I was in touch with Squarespace support who said that the only way to reset an account password is to go to www.honoremill.org/account but a customer wouldn't know to do that. My thought is to could create a "forgot password" hyperlink linked to the above URL in step 1. of the checkout screen, but not sure how to do that since the customization of the checkout screen is limited to theme colors, fonts, etc. Any thoughts or ideas are much appreciated! Thanks, John www.honoremill.org Basil template Squarespace 7.0
  11. Hay, Please tell me about how to transfer the switch from WordPress to Squarespace and how to import content from your WordPress site over to a Squarespace site.
  12. Hi, I am currently doing SEO of my client square space website. It has google analytics 3 and I am now moving it to analytics 4. Actually I am trying to integrate analytics with the site but I cant find where to integrate it. I have another site related to Digital display board on square space. I am trying to change alt tags on home page but i can find from where to add them.
  13. Hi everyone, in the past few months some of our members are unable to see the My Account panel that slides in from the right side of the screen to manage their subscriptions and payment info. It's not all the customers so it could be certain browsers or pop-up settings but I can't figure out what is stopping it from showing up. Has anyone seen this or found a solution? Is there a way to have the My Account panel just be a static page they can go to instead of a sliding panel? Thanks for your help! Harin
  14. Hello I am hoping to request integration between Squarespace with Klaviyo ! Using third party apps and even custom code, isn't offering the greatest potential in an email market which is booming and only getting bigger, dominating digital marketing and advertising at the moment. It would be amazing to be able to build flows using triggers and automations to generate revenue and nurture customers as we are able to on Klaviyo from Shopify etc. Thanks!
  15. Site URL: http://www.baltimorehybridrepair.org I created a new 1 page website via SquareSpace. Now I need to create another 1 page site with a similar, but different service but I want the integrity of the site to look the same. I see the option to duplicate the page, I want to make sure that it will create a new page identical ,but allow me to update the page with text and pictures and connect it to a different domain. Has anyone done that? Thank you in advance for your help.
  16. Site URL: https://www.songpoll.net Hello, I'm creating a site that features a side navigation that I've created myself (Squarespace 7.1 doesn't offer this). Everything works except I need a way for users to login. I've removed the default header in favor of my sidebar, so obviously users can't access their accounts. Is there a way to change the location of the login button? I would like to place it on my sidebar. This is probably impossible, but I thought I'd ask.
  17. Site URL: https://truedogsphoto.squarespace.com Hello! I have an old 7.0 website. I want to switch to 7.1. So I set up a new trial site with 7.1. But then it said I have to buy a new subscribtion. I couldnt get a 7.1 template from inside my website backend. I want to run 7.1. on my old subscribtion. Even The old website get's deleted. I dont need it anymore and want to build a new one from scratch anyways... Any ideas? Klaus
  18. Site URL: https://tarantula-lobster-atz4.squarespace.com/ Hi there, I have a Canadian client who wants to know if they can receive their Squarespace yearly bill/invoice in Canadian dollars? (For accounting purposes.) Is that possible? (It's currently in Australian Dollars as that's where I'm located.) Thanks in advance, Jess
  19. Site URL: https://www.sociallabs.se I would like to have a function on the site. When you create an account you get sent to your own portal. On the portal you will have the option to post an add. You can later revisit your portal to either remove the add our change it. I am using memberstack to create accounts and to create the portal. But I don’t know how to fix a form that the customer can use to send an add for inspection and the revisit it In the portal to change or remove it. Any tips or ideas?
  20. Hello there, I'm unsure this is the best forum section to post in, so apologies in advance. I'm trying to figure out how to build a symptom tracker on a Squarespace website. The idea is for people to subscribe (via member areas or Memberspace) and for individual members to complete health surveys / questionnaires periodically. They would then be able to view their results in a graph from a page specific to them. For example, say a member was to log their weight every week for 12 weeks. I would like them to be able to see the progress in weight change over time on a page that's specific to them. Does anyone know of any integrations, plugins, etc. that would allow me to do that? Ideally I'm looking to build this myself, but if you're a Squarespace developer and have done something like this before, please get in touch to discuss further. Thank you in advance 🙏🏽 Miguel
  21. How do i get the 'opt in to marketing' tick box when someone wants to create an account from the 'log in' button?
  22. Site URL: https://www.eksportfinansiering.dk/ Hi there. Anyone who know a third party widget which allows a user to fill out a form and then see the information they've input. I have a form on my website and i would like if people fill out the form they could see what they have filled out and changed it.
  23. Site URL: https://www.kaysartcreations.com I'd love some comments on my shop. Have been editing on mobile, which shows instantly on lap top, but still not showing on mobile. No response to my site and no sales.
  24. Site URL: https://www.trainsinthevalley.shop/ Hi! I just noticed today that my User Account Link is hidden. My site has a custom HTML Header that I designed myself. This code worked for months, but I noticed today that SQS's JavaScript isn't targeting the User Account Link. Therefore it isn't adding the "loaded" class to it. Also, it would normally remove the irrelevant span tag, so that only one would be displayed. Most likely it was a recent update that broke my code. I played around with the code inspector on Chrome, but I wasn't able to figure it out. So here I am! I know this is a pretty unique situation, but any help would be super appreciated! I'm sure I'm just missing a JS class or something simple. Here is my HTML: <!-- User Button --> <div id="user" class="user-accounts-link" data-controller="UserAccountLink" data-controllers-bound="UserAccountLink"> <a class="user-accounts-text-link custom-button custom-button--header" style="line-height: unset;" href="#" tabindex="0" aria-label="Sign in or create account"> <i class="material-icons custom-button__icon">person</i> <span class="auth custom-button__text">ACCOUNT</span> <span class="unauth custom-button__text" style="color: white;">SIGN IN</span> </a> </div> Thanks! -Corey
  25. Is there a way to capture a customer's email before they create a Members Area account? Right now, the Members Area sign-up block requires them to create an account with their name and password. I am creating an ad landing page and simply want to capture their email, and THEN prompt them to create an account.
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