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  1. Hello, Community! I'm inquiring / suggesting that SquareSpace build in some enhanced accessibility features to its templates. Many small businesses are being threatened with potential for / sued for non-accessible web site. This is an example of a company which has a "bug" which could be helpful: Web Accessibility Solution By accessiBe There are many other solutions out there, and it needs to be an integral feature, not a third party add on. Many thanks for helping all of our web sites to be more accessible. Samir
  2. Site URL: https://www.gussiedupout-ins.com Trying to edit my 'welcome' page and everytime I click edit, the welcome page goes BLANK. I can edit EVERY other page EXCEPT my home page. Please help, this is very frustrating 😔
  3. Site URL: https://jordanaherman.com/ Hello. I need some feedback. I have a site that I'm working on. I brought it online recently but the client is having problems just pulling it up on her Safari MAC laptop, I also have another friend who can't pull up the site on a PC using the latest Firefox and Chrome browsers. The client gets a "SITE CAN'T BE REACHED DNS_PROBE_FINISHED_NXDOMAIN" black screen when she types www.jordanaherman.com. I attached a screenshot. I built the site on the 7.1 platform for Squarespace. Here is the URL: https://jordanaherman.com/ I personally can see the site across, Chrome, Firefox, and IE (im on a PC). My questions is, can anyone here see the site as well? If "yes" what browser and version are you using? If "no", then what error are you seeing? I've already contacted tech support for Squarespace twice, and both techs have said they see the site no problem on both Safari and Chrome. They also said I've all my domain DNS settings are correct. I also noticed that the built-in Squarespace domain will work,( https://jordanaherman.squarespace.com) but not the jordanaherman.com domain name. The domain name is hosted and managed by Squarespace. Has anyone experienced this too? Any help or guidance would be greatly appreciated. Thank you very much!!
  4. Site URL: https://www.foresthillpta.com/ Hello, I am using the Impact template and the integrated search bar (top right). I have just checked our site for accessibility and found out that the search bar has no form labels and the button has no value text. Is there any chance to change it? Thank you, Kristin
  5. Site URL: https://www.westlakeconsultinggroup.com/ Hello! I am looing to create a skip link in the header of my client's website to comply with Web Content Accessibility Guidelines. Ideally, the link would be invisible to regular users, but accessible when navigating using the tab button - it would then link to an anchor lower on the site where the main content starts. Any help would be much appreciated, thank you!
  6. Site URL: https://www.ericvajdaphotography.com/ On the desktop version of my website you can click through the images to see them full size but that feature is not reflected in the mobile version of the app. I would like for people to be able to see a larger version of my photos on their phones since the small screen makes it difficult to see the small details. Any assistance would be appreciated.
  7. Site URL: https://www.shootiezproductions.com/ Hi! I have a dropdown menu that is incorporated on my mobile and online website (more important on mobile) and wondering how I can change the design of the style of the dropdown menu? The text is currently too close to each other and too small on both mobile and computer. It would be hard for our clients to read it and I can not figure out how to change the style of the text spacing and size. Any help and advice would be greatly appreciated! I know you all are very busy and working on your own websites, so thank you in advance for any assistance!
  8. Site URL: https://www.andyburnsdesign.co.uk/store/p/cromwell-point-kerry-travel-poster Hi, I'm having an issue with resizing of my product items using Site Styles. The vast majority of my traffic is from mobile so I'm trying to make my product images larger on mobile. Unfortunately when I select any other aspect ratio other than 3:2 the image stays the same size, this is occurring on desktop also. I have tried changing the design between carousel, stacked and slideshow with no joy. Interestingly when I change the aspect ratio to vertical, the carousel arrows and text move downwards as if the larger image is present without the aspect ratio changing. Any help would be appreciated. https://www.andyburnsdesign.co.uk/store/p/cromwell-point-kerry-travel-poster Andy
  9. Hello, I am wanting to add alt text to images within a gallery - NOT to an image block. Is there any way to acheive this?
  10. Site URL: https://www.jchancecolors.com/ Hi there everyone! I've had my website for a few years now, and I'm really trying to optimize it for mobile. I noticed on PC/Mac, that on my website there's a little arrow that'll take you from one project on my website to the next. However, no such button exists on Mobile. This makes scrolling through my projects more of a chore. Is there a way of adding the Arrow button on mobile? Attached is the picture on the left on the Arrow button I'm referring to. Thanks everyone!
  11. Is there anything that can be done to fix whatever nightmare this is? Is it possible to set the dimensions for the image so that it maintains the widescreen look on mobile? EDIT: I've figured out how to make the banner image the correct dimensions on mobile, the lower parallax banner is still giving me issues though. And now the text the still big overtop of the smaller image. Website is westendswords.com password is occsfamily
  12. Site URL: https://www.thezimaconfession.com/ Recently I decided to use https://search.google.com/ to check out my site. The tool says the site doesn't display properly on mobile devices: 1. Clickable elements too close together. 2. Text too small to read This is the page with those problems - https://www.thezimaconfession.com/look-inside Another problem is my site is slow according to tools to check site speed. What can I do to improve these problems?
  13. Site URL: https://bottegamade.com/ Hello guys, I would like to add custom field in the form of a text box for my clients to insert a custom pantone colour/HEX code for print colour, as well as another custom field for them to insert the URL of their design file on Dropbox/Google Drive. How do I do this? I have pointed the arrow in the screenshot to indicate what exactly I am talking about - but instead of having set variants that drop down, I need more fields with custom text. Hope this clarifies. Also, I would like to set the quantity to start from 25 units and above as that is our MOQ. Anyone has any idea on this? Appreciate the help.
  14. Site URL: https://www.nefda.studio/ Hello, I am looking for a way to be able to adjust the price for a specific product for a specific customer without using a promo code. For example if I offer a class but one of my customers can't afford paying a full price will it be possible to code a function that will let me have the ability to change it for them?
  15. Site URL: https://www.lafondamentale.com/ Hello to all, I have a problem with my Squarespace website : I’m trying to set a paywall, by integrating a code that is going to help blocking some content that I will actually sell a price to unlock. That paywall is held by Memberspace who is the company who also generated that code I’m trying to inject in my pages ; it's called the "extra security code". This code works just perfectly fine on certain page (any individual pages) of my Squarespace website but does bug on other > the Blog pages. My blog pages or composed of an Index pages (comparable to a file) and a group of multiple sub-pages that are my Blog pages. Now, to be able to work properly, the paywall code is supposed to be injected in the index page AND on each of the sub pages. I have already added the code in the index page in > Settings > Advanced > Injection in the Header, and that seems to work fine but the problem arrives when I try to integrate the same code in the Blog pages using the Code Block. In order to avoid any lost on my content I have duplicated one of my blog page to test the integration and > as soon as I add the code in a code block, the whole content of the page itself turns black-out in white, with no access to the actual buttons and to the editor mode... I am send here attached a couple of screenshots to illustrate my point and an image with the code. I would like to add that the version of my website is already a Premium version. I am suppose to launch my website this wednesday 15/09/2021. Many thanks,
  16. Site URL: https://travelwithamnet.com/ Hi everyone!! My name is Nana, I work for a Japanese travel agency based in New York! I just finished building my first website for work purpose (I've done few as a hobby) and this is also my first time getting into CSS customization! I studied Marketing before started to work for this agency (right before Covid ironically), but though this project, I realized that I want to get into the world of IT and Web!! I like to do my best on this project so I can fully utilize this experience and hopefully get my foot stepping into the world of IT / Web one day!! (I'm also looking for front-end coding courses, if you have any recommendation or success stories in your career shift!!) I really appreciate any constructive feedback!! Thank you so much in advance!! Best, Nana
  17. Site URL: https://www.quadternityproductions.com/ I have a serious issue regarding the formatting of my website and I feel as if Custom CSS is my solution here. Depending on the monitor size and browser size of a screen, my website can get seriously jacked up. On my computer, the navigation bar is one line as intended, but friends appear differently. Even worse is on my rates page for my services, depending on the browser and screen size , the text gets all messed up bleeding into multiple lines. I have provided images as examples for what I have explained, and would really appreciate some help. This messes up the website for multiple people, and it was viewers of my website who brought it to my attention. Thanks! Images: Image 1 is what I want the navigation bar to look like, but image 2 & 3 is what many see. Image 4 is what my rates page should look like, but image 5 is what many see!
  18. Site URL: http://sickwriter.com Hello. This has not happened yet, but someone has threatened to fill my blog comment sections with crazy stories. I realize there is an option to moderate comments, but is there any way to block a commenter so I would not have to read them? I know they would be detrimental to my wellbeing, and my readers (if they saw them). Thanks for any ideas or feedback.
  19. I already installed the Squarespace-server on my desktop (iMac Pro 2017) with this doc. https://developers.squarespace.com/local-development Squarespace-server --version 1.8.2 But when running squarespace-server https://yourdomain.squarespace.com or squarespace-server https://yourdomain.squarespace.com --auth, I got some errors like "Failed to bind to localhost/127.0.0.1:9000" Right now, I fixed this issue with Squarespace Support team's help. If anyone has some issues on Squarespace, please don't hesitate to ask support team. They are very kind.
  20. I have a public Commerce page on Squarespace that is built for a specific public user base. It has to be public as I believe that any type of authentication that I make users go through will mean less sales from the site. That being said, I have a sub-set of the users, let's call them leadership, that I would like to provide access to a special set of products as part of the overall larger set of products. It seems from my limited knowledge of Squarespace that I might have to duplicate the public Commerce page to include these special products for this unique user base. I have worked with other commerce platforms before and in the other platforms you can set a group of users to see one set of products and another group of users, another group of products. This is accomplished by having one set of users log in or authentication into the site. I have looked over the Knowledge Base and cannot seem to find out if this is possible in Squarespace. Thank you ahead of time for any help you can provide. Win Mitchell
  21. Site URL: https://www.andyburnsdesign.co.uk Hello, I'm having an issue with my site header on mobile, everything is working on the desktop version of the site and looks to be correct on the mobile editor on desktop. However when I load my site from mobile there is a white "dead area" to the right hand side and my content below is off centre, the header image does not extend across the full width but the header (menu, logo and basket) does. Any assistance would be appreciated. Thanks Andy
  22. Site URL: https://ray-cone-ap64.squarespace.com/ So i was working on Chrome (inspect) and i have no idea what I have done but my SS backend page went from inspect to a white screen. I can see every other page I search and open but not SS Any ideas how to reset (inspect) so I can get back to work. I have deleted and reinstalled Chrome. Deleted history and cleared cache.
  23. I've worked with typefaces forever and had to meet ADA requirements for printed publications in a former job. The "old" rule of thumb is that a body font with serifs is easier to read because it helps a reader follow a line. Major news organizations still use a serif body type on the web including ones associated with video such as ABC. But When I read about accessible fonts, every one listed is sans serif. For the dyslexic reader, advisors are concerned about the consistency for font strokes which means their selected lettering also falls into the sans serif camp. I'm currently in redesign for a website to switch to Squarespace 7.1. It includes many long-read articles so the body text selection is critical. I'm also being consulted on a print project for an entity that is extremely concerned that it makes all of its resources accessible. Thanks for any guidance you might have
  24. I am trying to import a CSV file into my mailing list - however even though I have very carefully checked the original file and it is clearly in three columns - email, first name, last name, many of the last names are showing as doubled. that is marysmith@gmail.com Mary Smith Smith It seems that the error is created when there is an email which has either numbers in it or an underscore .. eg mary_smith@gmail.com or marysmith14@gmail.com.I have imported the same list into MailChimp with no problem and no errors seen.I have been in touch with Squarespace help but without any luck so far. If anyone has any solution to this or has experienced similar please let me know.
  25. Site URL: https://www.stellaronline.com Hi everyone, about to possibly drop all of my Wordpress sites and move over to Squarespace. I currently use Barn2Media’s password protected categories plugin for our client’s online stores. Wondered if anyone else has been able to create a work around with Squarespace in regards to having Password Protected Private Online Stores for their clients? thanks in advance
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