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  1. Hello all, I'm almost done with my site at which I plan to sell some of my art in digital download form. I've ran into a small problem. Since I can't modify Checkout Page when using Squarespace and I'd like to receive payments using PayPal and credit cards I added a "Pay with PayPal" button under each of the products (I got the button code from PayPal). When I press the button a PayPal window pops up where I can either log in to PayPal and pay using that or continue as guest and use a credit card. Everything so far is smooth and goes through. After the payment info is completed the PayPal window closes and my site displays a little window saying "My Site" thanks you for your purchase, and I can click OK to go back to the site. Here's the problematic part, the customer isn't getting an email with a download link to the purchased file and no confirmation page pops up after purchase with the link to the digital file. In summary I'm receiving the payment without any problems but the customer has no way of downloading the product file. Any help would be greatly appreciated. Jack.
  2. Site URL: https://pelican-snail-erg5.squarespace.com/ Hi, Would anyone know what the proper term for the side status bar is shown in the video? And is there anyway to replicate that via CSS or existing squarespace plugins? Thanks, Zack side statusbar.mp4
  3. Site URL: https://www.peterdegnanphotography.com/ Hi, could anyone tell me if they are finding that on-line support is experiencing delays. An average response time of 45 mins is quoted and I was experiencing that right up until I subscribed. I now have 3 tickets hanging out there since yesterday. Cheers
  4. Site URL: http://https/mozerisfineantiques.com Hello, I have come across a website https://www.ifranks.com/item/L3725-silver-cigar-lighters The product page has a clickable drop down, to either display: Product Information Request More Information Safe Buy Guarantee Shipping Costs Please see for yourself on the website. How can I do the same on my squarespace products? Thank you.
  5. Site URL: https://browercreative.com/ Thank you so much for taking your time to read this. I'd love feedback on the top 3 things you think I need to change to make it easier to navigate, cleaner, more efficient, etc. I am looking at changing my site layout from Lange (currently) to Carson. I am aware I need to change how some of my photos and video are organized, and I have a lot more of new assets to upload. So before doing so I would really appreciate some feedback from the community! Blessings
  6. Site URL: https://www.vfitzartist.com.au Hi everyone, I would love to hear your thoughts about my website vfitzartist.com.au. I'm not sure I like the subheader as big as it is but I think it's needed to explain a little bit about my work , the smaller version seems a little too small. Any other feedback would be great also Thank you! Victoria
  7. So I just purchased a domain from godaddy.com and I have tried to connect my domain to my Squarespace site but failed to do so. I keep getting this errror message: "Couldn’t connect domain". Why is this happening?
  8. Site URL: https://fiberseal.squarespace.com I am using Squarekicker and none of the laptop settings are viewable. And some of my changes without SK are not working on a laptop either. Any suggestions? pw:orangedoor
  9. I am trying to set the alt text on an image to be blank. So far I have tried ... leaving the caption empty and turning the caption off (This leads to the image name as the alt text) setting the caption to a bunch of spaces and then turned the caption off. (this leads to the image name as the alt text) Anyone have other ideas?
  10. Site URL: https://bluebird-porcupine-yzdg.squarespace.com/config/design Hello, is it possible to add a landing page with a password access to my site? I want to use this page here: https://bluebird-porcupine-yzdg.squarespace.com/config/design as a landing page and make a password access only to my main site here: https://www.scholarsayze.com/ Please help! Thank you.
  11. Site URL: https://bottegamade.com/ Hello guys, I would like to add custom field in the form of a text box for my clients to insert a custom pantone colour/HEX code for print colour, as well as another custom field for them to insert the URL of their design file on Dropbox/Google Drive. How do I do this? I have pointed the arrow in the screenshot to indicate what exactly I am talking about - but instead of having set variants that drop down, I need more fields with custom text. Hope this clarifies. Also, I would like to set the quantity to start from 25 units and above as that is our MOQ. Anyone has any idea on this? Appreciate the help.
  12. Site URL: https://thebakken.org/ Hello Circle– I recently launched a new site for a museum https://thebakken.org/. The mega menu I implemented is not keyboard accessible. Can anyone w/ a greater knowledge of this share any insights or thoughts on a possible solution?
  13. Site URL: https://www.bramutalent.com Hello, Im hoping someone can help. Im creating a talent agency attached to my company www.bramudance.com We need members access where they can log in and see their own profiles and change details like height, weight etc and photos can be updated. Id love some help with how to create this sort of members database ? Our current site - https://www.bramudance.com Thank You
  14. Site URL: https://www.making-stories.com/easyread/issue-5-easy-read Hi! I'm trying to create an accessible page on our website for non and partial sighted customers to use when purchasing our new easy read version of our magazine, but I'm having some issues. Ideally, to add the product to cart they need a link at the top of the page instead of the usual button. If I'm unable to convert the button into just a link, it there a way I can create a link that I can include as well, as this would be picked up by a screen reader. The template we're using is Brine 7.0. Thank you! Claire
  15. Site URL: https://www.jessclarkdesign.com On my website some of the pages have randomly on blank, does anyone know how to fix this or anything I can do?
  16. Site URL: https://www.jessclarkdesign.com On my website some of the pages have randomly on blank, does anyone know how to fix this or anything I can do?
  17. My Design section doesn't have color/font etc. under it as an option and I was wondering how I can access these features otherwise? I need to access color so I can change the colour of the text in my header. Sorry if this is a silly question, I haven't been able to find answers elsewhere - any help would be appreciated, thank you in advance!
  18. Site URL: https://helmleaders.org/leadership-koru We want to add interactive text to an image. It should be a digital format of the attached image. We could just upload an image with the text in the file, but this is not accessible. We also may need to add hyperlinks to the text. Here's an example of how the feature might work: https://preview.weld.io/-Lq17XwbylhcbLirfSlj?width=1000 We are willing to pay for a plugin or add some CSS to the backend. Any suggestions?
  19. How might one add keyboard navigation to the Hamburger menu open and close button? I have been able to implement keyboard navigation everywhere else except on the mobile header navigation 'Menu' and 'Close'
  20. Hey yall! Happy Thursday! Quick question - I'm super new to web design so this could be the dumbest question EVER but - What's the best way to add an icon to my site? i'm looking to do something like the attached. Is it best to use CSS, or add as an image, or SVG? TIA 🙂
  21. Site URL: http://ecebizcoach.org Hello. I have a 2-page site. One page is in English, and the second page contains the same information in Spanish. The site is set to English. For accessibility purposes, I would like to inject code so the Spanish page can be properly read by screen readers. Does anyone have code to set the language on a single, specific page? Thank you!
  22. Site URL: https://changing-cocoons.squarespace.com/home Hey All, Got a user who really liked the Supply template and so we've been building out the site on that. However we're starting to get to the point where we are optimising the experience for mobile/tablet and I've noticed that when on mobile the nav turns into a burger menu (great, love that) but it still lives in a side bar on the side of the screen. This would be fine but it pushes all content to the right and on some of the pages it means you end up having to scroll horizontally to see all the content. You can see this most apparent on the Shop Page but it does crop up on some others as well. Ideally I'd move the nav bar so it's at the top of the screen instead of being in a side bar but as of yet I've been unable to get that to work. Was wondering if anyone here would be able to help! Website Link: https://changing-cocoons.squarespace.com/home
  23. Site URL: http://parrybeachbreaks.com.au Does anyone have any advice for ssl processing error, it has been five days now without my website and am losing business.
  24. Site URL: https://yourdetail.com Hey I have custom built website and but want to move to square space I also integrated a scheduler in there. Is there any way to keep all those settings. Here is my website link yourdetail
  25. Site URL: https://www.richnosworthy.tv/ Hey guys, wondering if anyone can help me figure out why this might be happening? On loading my website the first time, the main page shows the top row of gallery images cut off underneath the heading. Should i reload the page it corrects itself but if i close the tab and reopen the website its back again. I assume its something to do with the size of the top menu? But is there anything i can do to force it to load in the correct way? The same thing also happens if i click on one of the pages, the title bar now cuts off the top bit of the page. Again reloading fixes it but only temporarily. Any ideas i'd be very grateful https://www.richnosworthy.tv/ Thanks
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