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About Me




Expert ID

  1. Hello there, in Avenue template (7.0), an account login link is automatically displayed in the navigation of the website after activating member areas or customer accounts. Unfortunately, this cannot be turned off with the built-in functions. So I need to hide the account login link with custom code. Is there any help?
  2. Happy Friday all! I'm currently having a devil of a time trying to accurately target and write CSS for a specific row I'd like to change the background color for. I've attached a screencap indicating the area I'd like to change. I want to apply this to other areas as well, but I think I can do it myself if I'm just able to see how the structure looks for this one. I'm trying to change the background color to #85a5aa Thanks in advance for any help the community can provide! -Seth
  3. Squarespace Circle Pros, I'm working on a website that was built on 7.0 and we are not quite ready to switch it over to 7.1. There are many glitches to the way navigation links display on the current website layout. Many of them I know how to fix but I am stumped on the next and previous controls for the blog page. I have a screen shot attached this is the URL: https://www.ferriscoin.com/email-newsletter/august-feel-the-energy-of-the-islands I would like to adjust the website style so that the title is right aligned under "Next" rather than floating alone like it is now. I assume that it is left aligned at the moment. Is there code I need to insert or is there a setting on the backend that I can change? Enjoy this day, David P.S. I was brought in late on this project. Working to convince the current owner of the site that switching to 7.1 will add an incredible amount of value and power to the future of this website for our client.
  4. I create PDFs of my analytics so I can share them and compare them over time. I typically use a browser extension called GoFullPage because simply using the print function doesn't capture everything that shows on the analtyics pages. However, 2 days ago I was printing our December analytics and they weren't printing correctly (see attached image). Instead of scrolling vertically, like normal, the screenshot looked like it was scrolling to the side - as if I was running dual monitors. I'm not. I tried other pages and they all scrolled normally for the screenshot. Only the analytics pages had this malfunction. I contacted the developer of GoFullPage and they said this is something they see caused by the web platform developer (SqSp in this case). I'm not running any plug-ins or modifications to my website, just a template provided by SqSp. I haven't been on these forums for a long time. I used to be able to reach a SqSp support person, but that option doesn't appear to be visible anymore. Any ideas how I can get this resolved, reach a support person, or a better way to print/save my analytics? I typically run Chrome on macOS, currently Ventura (fully up to date). Thanks for any help.
  5. Hi! On my page www.alexawolf.com/narrative (no password) - I would like an easy way of setting all the images to the same height, instead of just having to eyeball it and them getting off slightly as you get farther down the page. Because of some other custom css these need to stay as poster image blocks and not a gallery grid unfortunately. Ideally I would like a 2.39:1 aspect ratio for each image, but without needing to crop them all in an outside application. This aspect ratio is currently available in the gallery grid options, but not in the regular image editor. I assume setting an aspect ratio is better than a pixel height so that it scales more easily on different sized screens and devices. Thanks for the help!
  6. Hi! I'm looking to add custom css so that in my gallery grid block the title of the image appears on hover with a slight color overlay (white text, greyed out image), instead of the title appearing below. I need to make sure that the click through links still work, and that on a mobile site where there isn't "hover" the title is just always visible. Any help would be very appreciated! I can only find code for 7.1...
  7. I have a site on 7.0 using the Shibori theme. Is there any way to get the index page to display in a stacked style so I can nest multiple page sections under it? When I do this currently, nothing is showing up on the index page itself, it's blank. I'm assuming it's because how the template handles index pages. If there is not a way to change how the index page is displaying, is it possible to create the sections as individual pages (like I would for an index) and somehow indivudally embed them with html into a single page? I ask because some sections have full bleed color across the back and I think it would be easier for CSS customizations.
  8. I get a message saying I have reached the maximum number of enabled pages allowed at 20 pages. However, I am on version 7.0 and from the help articles I should be able to access up to 1000 pages. I am on the Personal annual plan. I tried updating my billing from annual to monthly Personal plan to see if that would change access to enabled pages, but no luck there. I have been unable to find help on the forums or help articles that would explain why I have limited pages or how to fix it. Any help with this issue would be greatly appreciated. Version and template from the site: Version 7.0– Bedford family (Bedford template)
  9. Hello, I am having an issue integrating this widget from ticketmaster: https://developer.ticketmaster.com/products-and-docs/widgets/event-discovery/ The main issues I'm experiencing when trying to implement this on the site is 1: formatting, with some of the themes, namely the Grid theme, the widget appears not wide enough, maybe like 200-300px where somewhere in the ballpark of 600px is what is desired. I've attached a screenshot to demonstrate this (Capture1). The way I have this with 2 code blocks: the first one is on top containing the HTML and the second is the javascript linking to the widget itself. The second issue I'm having is that the scrolling functionality is lost when displaying the widget on my site. The widget is supposed to allow for scrolling through all of the events that are returned from the query in the HTML. This is also true of the "next" and "back" buttons that are present on other themes such as the Poster and Color Block themes. I have done this on a Squarespace 7.1 website with little to zero issues so I suspect it has something to do with the 7.0 editor. Alternatively I've wondered if it has something to do with some global margin/padding settings but I'm not sure where to look for that. Any and all help is appreciated, I'm happy to provide any more information that is needed as well. Thank you!
  10. I've been searching the forums but can't find a fix.My mobile menu has been working fine for months, but I recently noticed it was gone. Works fine on PC and Mac laptop and desktop. Most answers here have to do with custom CSS issues, but I'm not using that. Any ideas? I have a big sale going on and this is a huge problem. I'm using the Aviator template and SQSP 7.0. I've tested on iOS and Andriod phones. http://www.LindaRobertsonArts.com Many thanks for any help you can give me. Linda
  11. Hello experts! I am humbly seeking for you expertise to fix this error. Originally I made a landing page, and I wanted the gallery arrow sliders to be bigger. So I added this code specifically for this landing page link: https://lifelab.world/workshop-location-buchen /* Landing page spaces photo preview summary arrows */ div#block-yui_3_17_2_1_1648549152222_22108 { .sqs-gallery-controls .next { position: absolute !important; top: 35% !important; transform: translateY(100%); font-size: 30px !important; right: -100px !important; overflow: visible; } .sqs-gallery-controls .previous { position: absolute !important; top: 35% !important; transform: translateY(100%); font-size: 30px !important; left: -100px !important; overflow: visible; } .summary-carousel-pager .sqs-gallery-controls { overflow: visible; } } .sqs-gallery-controls .previous { right: unset !important; left: 20px !important; color: white; background-color: rgba(255, 255, 255,.5) } .sqs-gallery-controls .next { right: 10px !important; color: #fff; background-color: rgba(255, 255, 255,.5) } .sqs-gallery-controls .next:before { font-size: 100px; color: #fff; } .sqs-gallery-controls .previous:before { font-size: 100px; color: #fff; } .sqs-gallery-design-carousel .sqs-gallery-controls .previous:before { font-size: 50px; width: 50px; height: 5px; line-height: 5px; color: #fff; } .sqs-gallery-design-carousel .sqs-gallery-controls .previous:before { font-family: 'squarespace-ui-font'; font-style: normal; speak: none; font-weight: bold; -webkit-font-smoothing: antialiased; content: "\E02C"; text-align: center; display: inline-block; vertical-align: middle; color: #fff!important; } .sqs-gallery-design-carousel .sqs-gallery-controls .next:before { font-size: 50px; width: 50px; height: 5px; line-height: 5px; color: #fff; } .sqs-gallery-design-carousel .sqs-gallery-controls .next:before { font-family: 'squarespace-ui-font'; font-style: normal; speak: none; font-weight: bold; -webkit-font-smoothing: antialiased; content: "\E02D"; text-align: center; display: inline-block; vertical-align: middle; } /* Landing page setiing summary arrows */ div#block-yui_3_17_2_1_1649142326010_3915 { .sqs-gallery-controls .next { position: absolute !important; top: 45%!important; transform: translateY(-50%); font-size: 30px !important; right: 100px !important; color: white; } .sqs-gallery-controls .previous { position: absolute !important; top: 45%!important; transform: translateY(-50%); font-size: 30px !important; right: 100px !important; color: white; } //left arrow// .sqs-gallery-design-carousel .sqs-gallery-controls .previous:before { font-family: 'squarespace-ui-font'; font-style: normal; speak: none; font-weight: bold; -webkit-font-smoothing: antialiased; content: "\E02C"; text-align: center; display: inline-block; vertical-align: middle; color: #fff; } //right arrow// .sqs-gallery-design-carousel .sqs-gallery-controls .next:before { font-family: 'squarespace-ui-font'; font-style: normal; speak: none; font-weight: bold; -webkit-font-smoothing: antialiased; content: "\E02D"; text-align: center; display: inline-block; vertical-align: middle; } .sqs-gallery-controls .previous { right: unset !important; left: 20px !important; color:#fff; } .sqs-gallery-controls .next { right: 50px !important; color: #fff; } .sqs-gallery-controls .next:before { font-size: 80px; color:#fff; } .sqs-gallery-controls .previous:before { font-size: 80px; } } The problem I am currently facing it is being applied all throughout the website. This is what it looks like on a normal page (not landing page) What can I do to have the arrows sizing codes be applied only on the landing page? I am not an expert and I am just learning along the way, I do appreciate anyone's help in advance for this.
  12. We've mysteriously had a pause button added to our header banner videos overnight on two websites and none of the CSS coding I've gleaned from previous posts have helped hide it. Website to view: etipu.boma.global Anyone else experiencing this? Last night I was working on one of the websites affected and this wasn't there. This morning, it is. Checked our other website to see if I was missing any code that may have fallen off and suddenly it's on that one too. Note the sites are using 7.0 So far I've tried these: .background-pause-button.visible {display: none!important} and /* hide play icon */ .sqs-video-icon { visibility: hidden !important; } and .homepage .sqs-video-icon { display: none; } None of these work.
  13. I recently received an email regarding all the new REFRESH 2022 updates. My question is, will the updates apply for both 7.0 and 7.1 version? Thank you for your time
  14. Site URL: https://gracebiblerichmond.org Our podcast works on Apple but the URL link generated by Squarespace apparently stopped working with Google and other podcast sites back in July 2022. Can anyone help me understand how to fix this? This is the URL: https://gracebiblerichmond.org/sermonarchive?format=rss Thank you.
  15. Site URL: https://www.loesencial.mx Hello fellow Circlers, this is my first time posting here, so hi! 👋🏼 I manage an e-commerce website (loesencial.mx), and lately (last 6 months or so) we've been having serious trouble with fraudulent payments and card testing from people trying stolen credit card info. We've been trying lots of stuff with Stripe tools to prevent this, but we're still having trouble and losses with disputed payments. One of the tips the Stripe Support Team provided us is to add friction on the checkout process to avoid automated payment attempts, (we're currently having IP addresses attempting over 100 cards in less than half an hour), and our best option for that is to add a captcha before, or during checkout. I'm aware that Squarespace by design has an enclosed checkout environment, so I wanted to ask if anyone here has had similar issues, and if you were able to solve it, or if anyone has successfully added a Captcha on the shopping cart page. I don't have much experience in coding but I understand some of the basic stuff, so I'd appreciate any help on this topic. Thanks in advance from the whole team at our little leather goods brand 🙂
  16. Site URL: https://www.spaghetti75.com.au/home Hi, Can anyone help me with CSS to target just one slide at a time on the home page gallery so I can customise text colour/style? Brine template, Squarespace 7.0. Tearing my hair out, can only seem to target the text for all the slides or find yui or id's that only work until I refresh the page. The below work for the whole gallery. .Index-gallery-item-content-heading { color: #333333 !important; font-style: italic; } .Index-gallery-item-content-body { color: #333333 !important; } Thankyou so much!
  17. Site URL: https://www.studiogiraffe.sg/blog Is there any way to change the format of the Galapagos main blog page to show image thumbnails, ideally with the posts as a grid instead of a list?
  18. Site URL: https://baycove.squarespace.com/donate Hi! I'm currently moving an existing Squarespace 7.0 site to the new 7.1 platform (no fluid engine). I have tested the embed code on the existing site and it shows up (code block / HTML): https://www.baycovehumanservices.org/new-page-58 However, on the new site all I see is this error message: https://baycove.squarespace.com/donate Pass: GoBayCove Is the source of this error inside Squarespace? I have tried using different block types and settings and can't find something that works. Halp! 🤪 Thanks, Victoria --- Code: <div id="bbox-root"></div> <script type="text/javascript"> window.bboxInit = function () { bbox.showForm('a77c6800-3d7e-4355-a5b0-71b9f30eca69'); }; (function () { var e = document.createElement('script'); e.async = true; e.src = 'https://bbox.blackbaudhosting.com/webforms/bbox-min.js'; document.getElementsByTagName('head')[0].appendChild(e); } ()); </script> <div id="bbox-root"></div> <script type="text/javascript"> window.bboxInit = function () { bbox.showForm('a77c6800-3d7e-4355-a5b0-71b9f30eca69'); }; (function () { var e = document.createElement('script'); e.async = true; e.src = 'https://bbox.blackbaudhosting.com/webforms/bbox-min.js'; document.getElementsByTagName('head')[0].appendChild(e); } ()); </script>
  19. Site URL: https://www.studiogiraffe.sg/ Hi, I have two side-by-side accordion blocks which looks fine on desktop. On mobile, I'd like them to look like one single accordion block i.e. remove the space between the last item on the first accordion and the first item on the second accordion. How can I do this with CSS?
  20. Hi all! I've had a 7.0 site since 2020, and recently decided it needed a redesign. I started a trial (using 7.1) and spent a lot of time on it before discovering that swapping my subscription over to the 7.1 site isn't as easy as I expected. Since I've already spent the time creating and refining it, I'm trying to find the best way to cancel my 7.0 site (paid annually) and start using the 7.1 version without wasting too much money. Squarespace's guide recommends contacting them to see if you're eligible for a pro-rata refund after cancelling your site, but from what I'm reading here that seems only applicable for Circle members and designers - please correct me if I'm wrong! Swapping from annual payment to monthly only seems to be possible after the current billing cycle, and I can't find any way of extending the free trial more than 7 days (as I'm not a Circle member). I'm grateful for any suggestions, Thankyou in advance!
  21. Site URL: https://sphere-wolverine-yt27.squarespace.com/ https://sphere-wolverine-yt27.squarespace.com/ Password Emi123 How can I reduce the white space above the logo on the home page?
  22. Site URL: https://sphere-wolverine-yt27.squarespace.com/ I dropped down the navigation title links to be in the middle of the logo, however now the nav link folders show up weird on the desktop Current code for the navigation links: a.Header-nav-item { position:relative; bottom: -50px; } a.Header-nav-folder-title { position:relative; bottom: -50px; } current code for the logo: #collection-62f3f1fbbc04927a7bda68de a.Header-branding { position:relative; bottom: -100px;} any ideas on code for the drop down menu folder (see the one that is marked on the attachment)? also code to reduce the top white space? Emi123 is the password https://sphere-wolverine-yt27.squarespace.com/ thanks
  23. Site URL: https://sphere-wolverine-yt27.squarespace.com/about-the-designer @media screen and (max-width:640px) { div#block-yui_3_17_2_1_1660581788829_332+.row { display: flex; flex-direction: column-reverse; } } url https://sphere-wolverine-yt27.squarespace.com/about-the-designer password Emi123 this is the code I am trying but it is not working, I want "Emily Gannon and the bio" to go under the photo to match the first and thrid section! Thanks!
  24. Site URL: https://sphere-wolverine-yt27.squarespace.com/ Hi I want to overlap the purple logo with the hero image any ideas for code? have not had any luck! thanks! Password: Emi123
  25. Site URL: https://www.usadogbehavior.com/blog Hi, I want to move the newsletter block to the top of the footer for the MOBILE version, any ideas on code? What I have tried isn't working
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