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Found 14 results

  1. Site URL: https://www.stacyhavener.com/ My client's site (https://www.stacyhavener.com/) is loading the background image in the header area a little weird on Android. Android users report the image is "snapping" or "flashing." Some (but not all) Android users also see the text load twice. As in it displays, then seems to "blink" and display again. I've looked through the best practices. I've downsized the images, cropped them more tightly, and removed site animation. Can anyone give pointers on what I could try to do to solve this? Thanks so much!
  2. Site URL: https://ax-maxwell.squarespace.com password: axmaxwell Hello, I need help in optimizing my website for mobile view. In the works page, I want to show one column of video only in mobile view instead 2 columns. And I want it in 4:3 aspect ratio. I am using a summary block if this information helps. Note: The desktop version stays the same, only the mobile view. Also, how do I make it so that when I choose a filter it automatically disappears? Right now, when I choose a filter, the menu still shows and I have to press X. Thank you very much!
  3. Site URL: https://thunderfoxmusic.com Hi, I'm pretty new to Custom CSS and have been using it based off the advice found on forums. I'm trying to display a different fixed position background image for desktop and mobile for viewing optimisation. I've managed to get it working on desktop, and I got it working on mobile by placing a mobile-friendly background image behind the original background image, then coding for the foreground image to be transparent when viewed on mobile. It works fine in the mobile preview in the site builder, and it also works fine viewed on android phones. It doesn't, however, appear to work on iPhones which just display the desktop optimized image but zoomed in significantly. I've attached a screenshot of the view from an android (the one which fits the screen) and the view from an iPhone - below is the code that I'm using to achieve this (NOTE: I changed the 'max-width' paramater from 767 px to 950 px as I thought this might solve the issue but it hasn't. It also hasn't messed up the android view) [data-section-id="5e4e0b259625b1547470a01f"] .section-background { background-image: url("https://images.squarespace-cdn.com/content/v1/5e4ce6ee2218e34cd31829d3/86c35289-8a3c-49d4-9d77-82583188abdf/ke17ZwdGBToddI8pDm48kHsP6h8ITLpzppVA9b8GOgt7gQa3H78H3Y0txjaiv_0fDoOvxcdMmMKkDsyUqMSsMWxHk725yiiHCCLfrh8O1z5QPOohDIaIeljMHgDF5CVlOqpeNLcJ80NK65_fV7S1UQnys2-58Jn-eukW1UFae4kMRF6JsQQSjrbz6STkd2Ul9Aa7pjcgczeZz4RiAJynZQ/standing+seamless.jpg"); background-size: cover; background-attachment: fixed; } @media only screen and (max-width:950px) { [data-section-id="5e4e0b259625b1547470a01f"] .section-background img { visibility: hidden; } [data-section-id="5e4e0b259625b1547470a01f"] .section-background { background-image: url(https://static1.squarespace.com/static/5e4ce6ee2218e34cd31829d3/t/60ca068e80d4337c06eb2e36/1623852694300/standing+seamless+3to5+vertical+smaller.jpg); background-size: cover; background-position: center center; background-repeat: no-repeat; } } Thank you!!
  4. Anyone else seeing their Squarespace site loading much slower on Android than other devices? I'm seeing average page load speed of 2secs on Safari but 11secs on Android Webview! This is the only browser with this issue & given how common Android devices are it's a big problem!
  5. Have had my squarespace website set up for over year now and have just recently installed the app on phone. All the pages are there but it doesn't show any product/stock at all so can't do any editing! Any ideas on why the products from my stores/shop are not showing when using the android app?
  6. Site URL: https://www.bilingsolarlight.com Hello, I have a problem that I embed the picture link in the accordion code, and set the fixed size of the picture. The PC can fully display the picture, but the picture on the mobile end will be deformed. I want to know if there is a specific method to make the picture smaller on the mobile end, thank you🙌! Another website <div class="animate__animated animate__lightSpeedInRight animate__delay-3s"> <div id="ninja-elements" class="ix-block-ninja-custom-faq"> <div class="accordion" style="--ixFaqQuestionTextColor:#000000; --ixFaqQuestionOpenedColor:black; --ixFaqQuestionFontSize:19px; --ixFaqQuestionFontWeight:400; --ixFaqQuestionPadding:30px; --ixFaqAnswerTextColor:#646464; --ixFaqAnswerFontSize:16px; --ixFaqAnswerFontWeight:400; --ixFaqAnswerPadding:10px 33px 30px 33px; --ixFaqBackgroundColor:#fafafa; --ixFaqItemOpenedBackgroundColor:white; --ixFaqBorderTB:1px solid #dfe5ec; --ixFaqBorderLR:1px solid #dfe5ec;"> <div class="accordion__item accordion_view"> <h4 class="question" data-trig="1">Are you a factory? Can the product be sold in one piece?</h4> <div class="answer" data-trig="1" style="display: none;"> <center><img src="https://images.squarespace-cdn.com/content/606d11b06696f47c48956f4d/1622515682702-A5R6TFLR7HDWMF9BNW05/%E6%8C%89%E6%97%B6%E5%8F%91%E5%8F%91%E5%8F%91.jpg?content-type=image%2Fjpeg" width="1200px" height="400px" /></center>Sure. If you like, you can visit our <a href="https://dragonbest.en.alibaba.com/"><b>store </b></a>to buy samples, we are absolutely direct sales manufacturers, with sophisticated equipment and professional technical personnel. </div> </div> <div class="accordion__item accordion_view"> <h4 class="question" data-trig="2">Can I customize the product? Do you accept product customization?</h4> <div class="answer" data-trig="2"> <center><img src="https://images.squarespace-cdn.com/content/606d11b06696f47c48956f4d/1622518368611-YP4C8K37J85XESCL2JNK/%E6%8C%89%E6%97%B6%E5%8F%91%E5%8F%91%E5%8F%912.jpg?content-type=image%2Fjpeg" width="1200px" height="400px" /></center><p>Absolutely!&nbsp;If you are interested in which product, you can feedback your situation to us. We will give a plan according to your purchase quantity and demand, and then customize your <b>logo</b> products!</p></div> </div> <div class="accordion__item accordion_view"> <h4 class="question" data-trig="3">Do you offer any discounts?How to get a discount?</h4> <div class="answer" data-trig="3"> <center><img src="https://images.squarespace-cdn.com/content/606d11b06696f47c48956f4d/1622518369998-GDZCRNHTOGTVT3UDZTUX/%E6%8C%89%E6%97%B6%E5%8F%91%E5%8F%91%E5%8F%914.jpg?content-type=image%2Fjpeg" width="1200px" height="400px" /></center><p>Yes! We offer discount for payment per year. There may be other temporary discounts, check for this inside the service. </p></div> </div> <div class="accordion__item accordion_view"> <h4 class="question" data-trig="4">Can I request a refund?How to operate?</h4> <div class="answer" data-trig="4"> <center><img src="https://images.squarespace-cdn.com/content/606d11b06696f47c48956f4d/1622518369684-VQGOQXHSG2WE0ZYPR7VR/%E6%8C%89%E6%97%B6%E5%8F%91%E5%8F%91%E5%8F%913.jpg?content-type=image%2Fjpeg" width="1200px" height="400px" /></center><p>Sure, If you are not satisfied with the product or some aspects, we will refund according to the requirements. The operation method depends on the order channel!</p> </div> </div></div></div></div>
  7. I found a piece of code posted by jcuvdb to prevent image downloading on IOS devices, but it has no effect on android devices. Is there a way to disable the functionality on Android browsers where a user can press and hold an image and bring up a "save image" popup dialog? Any help would be much appreciated.
  8. Site URL: http://www.pointerway.com I've got my new 7.1 version of my website up and running but I've got dreadful formatting issues with H1 text on mobile and in paned windows on desktop browser (see attached screenshots). It seems like the page isn't shrinking the text enough to keep full words on single lines. Any ideas? Thank you!
  9. I created a cover page for our CamScanner App Launcher Website and needed to put a clickable link to the Google Play Store at the bottom of the page. Is there any way to do this?
  10. Site URL: https://indigo-bronze-pep9.squarespace.com/ Password: Titleist This is driving me nuts and Squarespace support don't get back to me. On Android phones (only) the burger menu items don't display properly (left. or right or even half off the screen). The problem occurs even when I've removed all the code that I added. Any ideas? Anybody?
  11. Site URL: http://www.realestateanalyzers.com For some reason I am having major performance issues specifically with Android phones loading the mobile version of the site. The home page loads fine but when a user starts browsing to other pages it is taking 15-20 seconds before the page loads. There are no issues on iOS devices. Any suggestions would be super helpful! Dan
  12. Site URL: https://www.bluebirdlaser.com/ I implemented an infinite loop full-bleed slideshow for a client, but have heard from Android users that it doesn't show. Any idea how to fix this? Or better way to achieve the same slideshow style goal?
  13. Good morning ! Well Calendly with SQUARESPACE version 7.1, AHHHH! Looked so promising I mean it actually worked seamlessly!!! BUT then after the SS chap in Dublin was able to book an appointment it all went South. Meaning that The Book a Visit button is there but now the hyperlink/ page doesn't reveal anything?. I was told this forum gets popular support. I hope it is true ! I need help now. Please anyone there who knows where do I go from here? Thanks very much, MARveloz
  14. Good morning ! Well Calendly with SQUARESPACE version 7.1, AHHHH! Looked so promising I mean it actually worked seamlessly!!! BUT then after the SS chap in Dublin was able to book an appointment it all went South. Meaning that The Book a Visit button is there but now the hyperlink/ page doesn't reveal anything?. I was told this forum gets popular support. I hope it is true ! I need help now. Please anyone there who knows where do I go from here? Thanks very much, MARveloz
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