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  1. Site URL: http://www.myveganhamper.co.uk Hello I sell themed hampers of vegan food items, which exist on the store as individual products. I want to construct a second store ('Create Your Own') within the site where users can create their own hampers, mixing and matching individual food items from our entire range which we will then package and ship as kind of 'personal hampers'. I want to set a minimum order value that only applies to the 'Create Your Own' store, as currently people could simply recreate the hampers from the existing store and get them cheaper. As it st
  2. Site URL: https://www.casegoods.in/ Hi Everyone, I've been trying to solve that on my own with answers I found on this forum but unfortunately nothing worked. I made a footer with 3 blocks and I would simply like a different block order for the Phone version. This is the screen version which is fine This is the automatic rearrangement on the phone version And this is what I would like to achieve, swapping the "About" block with the "insta + mail icon" block. Would someone have the right code for that ?
  3. How can I change the font in the dropdown menu in the ordering process when selecting variants?
  4. Is there a way to edit the order invoice print out? I would like to change the font size of items/title and the logo size.
  5. Hello all, I am about to purchase a plan to move my online shop over to Squarespace. One feature I really must have is the ability to have different delivery times per types of item. We sell one of a kind pieces of jewellery but also collections which we make to order. The one of a kind pieces are in stock and can be shipped out immediately, the made to order products need a 2-week delivery option. Is this possible on Squarespace? I watched several tutorials but I need to be absolutely certain this is possible before purchasing. Many thanks in advance !
  6. Hi there, before clients get a confirmation MAIL, a confirmation PAGE is shown which needs to be rewritten to match correct German language. WHERE can I find that wording? Thanks for any hint.
  7. Hello Is there a way to customize the Orders page so that I can see what products were ordered without having to click each individual order open ? It's difficult to see the forest from the trees when receiving high volume of orders. Would rather be able to see WHAT has been ordered easily rather than who. Zapier does not have a Squarespace order integration that can send order info to a spreadsheet for easy viewing 😞 I saw an integration called Order Desk but that costs $14/mo. Any advice would be much appreciated !
  8. Site URL: https://mahadaamir.com/ I want to change the order of some of the blocks on my website when on mobile. On the homepage I want the order to be: <Title> <Image> <p> <button> I want this to apply to both the Design section and also the Photography section of the homepage.
  9. I have to add this: <!-- BEGIN GCR Opt-in Module Code --> <script src="https://apis.google.com/js/platform.js?onload=renderOptIn" async defer> </script> <script> window.renderOptIn = function() { window.gapi.load('surveyoptin', function() { window.gapi.surveyoptin.render( { // REQUIRED "merchant_id": "MERCHANT_ID", "order_id": "ORDER_ID", "email": "CUSTOMER_EMAIL", "delivery_country": "COUNTRY_CODE", "estimated_delivery_date": "
  10. Site URL: https://seasmartschool.com/awesome-animals Hi, I'm trying to figure out how to send out an email through Mailchimp when someone makes an order of a specific product on our site. Currently, when someone buys the product they get an email which has a 24-hour link and it's causing us a lot of problems (WHY Squarespace? Just WHY?) because they think what they've bought will disappear in 24 hours. I would like to change the product to a service, since what we're selling is an online class that they can take at any time. However, we still need to send them a link to access the class
  11. Site URL: http://tremblaysweetshop.com A few weeks ago we had an issue with orders not showing up on the "orders" page and now it's happening again. I navigate to commerce, then orders, and the page is blank. I can choose between all orders, pending orders, and fulfillfed orders. All 3 options are blank. Also, I cannot type in the "search pending orders" field. My mouse doesn't even transform into the "caret" when I hover over it. All morning I have been able to access pending orders and mark them off as fulfilled. I can view orders from my email in the meantime, but I like to be a
  12. Hi, I'm wondering if there is a way to edit the site title insert on my order confirmation page? Squarespace order confirmations follow the format: Your order of $XX at SITE TITLE has been confirmed. A confirmation has been sent to you at EMAIL. Is there a way to edit the SITE TITLE on this page? Thanks!!
  13. Site URL: https://www.coolcastco.com/ This is regarding order notifications via email, to the site owner. (Not the notifications that go to customers.) As our site is complete enough to launch, the designer who built our site transferred ownership to me. We thought we had set permissions properly to cause order notifications to go to me. The only contributer/ admin who has store and billing access is me, the owner. Every test order we place still sends the notification to the previous owner - who has store and billing permissions turned off. We've scoured every settings pane with
  14. Site URL: http://118els.com Please see below: after a customer places an order, he/she sees an Order Confirmation page with a blank reference to the site/store. I can't find anywhere in Squarespace I haven't filled in this information. Order Confirmed Order Number: #00798 Your order of $55.00 at has been confirmed. A confirmation has been sent to you at xxx@xxx.com.
  15. I have a client who is launching an online game which is hosted on another platform. The purchase for the game will be via SS as a digital product. We want to ensure that once the game is purchased, the customer only has access to it for 10 days. This is the tricky part I'm facing. Ideally, in the order confirmation, we would be able to include an automatically generated URL or code which the developer can then allow access to. Anyone know if this is possible? Or have any ideas on an alternative solution? TIAπŸ™‚
  16. Site URL: http://www.its-the-thought.com Hi! Does anyone know of a way to add the product image to the order confirmation email?
  17. Hi I have a restaurant that is currently doing takeaways. I updated the pick up times etc on the customer notifications section when we changed our times. When I print off my copies of orders the old header is still there with the old info on it. I know it is just for me but I'd rather they were the same. Or I don't actually need this info on the page so would be happy to have nothing at the top, saving ink & paper. I've have been on Squarespace all morning trying to sort. The forst pic is the one i get when i print off my orders, the second pic is their confirmed order. Please help!
  18. Hello - I am working on a site for a client and I need to send a specific link based on what a user purchases. The workaround I've done for this in the past was to make these digital products, and have a download with the link, but that is pretty hack-y and I would prefer to just be able to say "if user purchases x product, send them x URL" Has anyone done anything similar?
  19. Site URL: https://www.prosserfamilyfarm.com I have products that require different information. For example- soaps need basic fulfilment email, easy. However, we also take preorders and deposits for our meats. Customers are paying a deposit and will pick the meat up on farm at a later date. The basic fulfillment email that says "shipped" doesn't work here. Id like to sent them an email with further instruction about picking up their meat. Can you send different emails for different products when you "fulfill" an order?
  20. Good afternoon all, So this has been driving me mad for a little while and I can't seem to get this to work So i've put this on my order confirmation page but its not displaying the survey opt in module? I thought it was something to do with the date, so removed all and just put in a date. The survey opt in module still doesn't work. I've put this coding on my advanced settings - ORDER CONFIRMATION PAGE! <!-- BEGIN GCR Opt-in Module Code --> <script src="https://apis.google.com/js/platform.js?onload=renderOptIn" async defer></script> <script>// <![CDATA[ var cu
  21. Site URL: http://finalvibe.com/ I woke up this morning to a new order email from Squarespace - and the billing/shipping information was my information. I did not submit it, and it included [test] in the subject line. Test mode is and has been off on my website. Is this a glitch on the side of Squarespace/Stripe by chance? Has this ever happened with anyone else?
  22. I sell services to schools in the UK and its extremely rare that a school will pay for a service with a credit card or PayPal. I like the products page and Squarespace but the inability to automate bookings is holding my business back. Most UK schools request an invoice before making a BACS payment. How can I take orders/bookings for my services without charging or by bypassing checkout? I have seen the work around for charging services for free but this will cause confusion and I certainly don't want schools receiving invoices suggesting they don't have to pay. Any solutions? Anything being
  23. How do you deal with partial shipments? I have some items coming from Printful, and some items I am fulfilling myself. In this case, how do you notify the customer about partial shipments and tracking?
  24. Site URL: https://millimetrearchitecture.com/online-design Hi, I have images arranged with numbers next to each other on Desktop version and appear in the wrong order on mobile device as squarespace read top to bottom instead of left to right. can some one help?
  25. Site URL: https://destiny.contractors/test-index Hi I'm relatively new to website building, I've done some basic CSS and HTML Code Injection on my site listed above, I made a test page to show the premade counter I have installed from Square Studio. I have some light background in javascript, I can understand the basics of various coding languages. My goal here is to get this counter, for the Orders Completed number, to update live directly from the number of completed (or just total orders) that shows from the commerce API. I have tried googling for probably multiple hours now in
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