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  1. Site URL: https://purple-cod-5f2p.squarespace.com/ I been working on a website, I chose a template, worked on it and now I get this. Please can you help me to fix it
  2. Hi everyone, There is a page on my Squarespace site that I cannot locate anywhere - I only know it exists because it appears in my Google Analytics pages. What I think happened is that it was a page that was deleted but is still indexed by Google. I've tried going to it and am always shown an error message that this page does not exist. I've also gone through all the deleted pages on my Squarespace site to try to figure it out, but I'm unable to locate it. I've re-indexed my site through Google Search Console twice now. My concern is that this is a top 10 most visited page on our s
  3. Site URL: http://www.peterfalknerphoto.com I have used ahrefs to crawl my page. It has found several link issues. See attached. How do I find this code in the page and remove it? Thank you!
  4. Preamble: Hi. I have been with Squarespace since 6. I have been a staunch advocate to others as to its revolutionary enabling power, simplicity, aesthetics and scope. I've probably converted 25 paying companies to customers. I've built 13 sites using 6 and 7, plus two using 7.1 — Nine of them are still active. I even had Squarespace choose one of my sites to feature and film — a full on case history of business and online presence as reflected by the SS capabilities. It was a big honor. I say all this to avert the inevitable "RTFM dude" comments, and the "it takes practice"
  5. When I am on my Samsung note 10+ I try and move over to the checkout page as I am doing the trail at the moment and it only brings up a white screen and I am unable to make a squarespace purchase Has this happen to anyone else.
  6. Site URL: https://www.purecakeface.com/toss-and-swap Hey There! I could use some help BIG time! I am using Lead Pages to add Pop-Up boxes where people can opt-in and enter their email address to get onto my email list. I have been using Lead Pages and some coding on my Squarespace site for 2 years now and never had issues. Just recently I created another cover page on Squarespace (opt-in page) and when I viewed it on my computer and clicked on my download button, a "500 Internal Server Error" text popped up on the top of the screen not being able to show the Lead Pages opt-in box. I've attac
  7. When editing a category you must edit the Category slug in the Shop Page before editing the Main Navigation. If you edit the Main Navigation first, you will need to add an ending / to the url and create a URL mapping to redirect /shop/p/category -> /shop/category. For some reason, if you edit the Main Navigation first then change the category slug to the same url, SquareSpace will change the /shop/category to /shop/p/category which will result in a Page Not Found.
  8. Site URL: https://www.shoot.photography/ Hi Everyone, so I am having issue with my photography website for mobile. For some reason there is this small section that is saying it cannot find the page. I have no idea why this is popping up as I don't even have an option to remove what ever section it is. Doesn't appear to be the apart of the header or the main section of the page. Here is what the error fully says. "We couldn't find the page you were looking for. This is either because: There is an error in the URL entered in
  9. Site URL: https://www.thephotographyplace.co.uk Hello, Google Adwords have pulled all of my ads due to three malicious links but I have no idea how to rectify them ( and one of the links doesn't appear to be malicious as far as I can tell ). The two malicious links are: https://www.thephotographyplace.co.uk/api/1/performance/settings https://www.thephotographyplace.co.uk/api/census/RecordHit Any help will be gratefully received.
  10. Site URL: https://www.metre-squared.com/ In the preview container, my hover effect images are perfectly proportionate in a grid formation. As shown below. CODE BLOCK BELOW <div class="image-swap"> <img src="https://static1.squarespace.com/static/5f117cd96138e1478ae40d2d/t/602435f190fd9b4e9fea9622/1612985854605/About+1.jpg"> <img src=" https://static1.squarespace.com/static/5f117cd96138e1478ae40d2d/t/60243612078acb4eda76cd94/1612985887507/About+7.jpg"> </div> CUSTOM CSS BELOW .image-swap img:nth-child(1) { po
  11. Site URL: https://www.deewaninstitute.com/ Hello! I've attached a link to the website for reference. We have been working on a redirect to top button but to no avail, followed countless YouTube tutorials & went in depth with squarespace forums. The go to top button is there, but no amount of code injections would ever make the button functionable, it always stays the way it is. https://www.youtube.com/watch?v=T5sBJT-ygi4&feature=emb_title&ab_channel=AskQuesty I've also watched this video & implemented it in detail but it also didn't help, would anyone be willing t
  12. Site URL: http://etymologywares.com Hello! Is it jut me or has something happened to the editing tools? For example when hovering over a section I don't see the edit tools anymore. Help! I am currently using Firefox on Windows 10.
  13. I'm using Neil Patel's Ubersuggest tool to resolve issues on my website and learn SEO. I'm a newbie at all of this and having a time trying to figure out how to find and resolve my 4xx return status codes issues. The links take me to empty pages (of course). Any suggestions on how to figure out where these are and how to resolve them would be appreciated. Thanks.
  14. Site URL: http://musicfog.com We migrated a ten year old site from SS5 to SS7 Bedford. Went smoothly, but now SOME of our external blog post permalinks are resolving to 404. Doesn't matter how old, it's unpredictable. All the unresolved links are formatted as [blog link].html. The .html extension seems to be the problem. If I remove the extension the page resolves. Is there any way for SS to treat links ending in .html (their old SS5 default) the same as ones that don't? (It seems to already be doing this for many links). Here's one example -from an old FB post: http:/
  15. Site URL: https://seabass-gopher-tg68.squarespace.com/ Hey guys, my page is https://seabass-gopher-tg68.squarespace.com/ and pw is 1234. I managed to add my fonts in css and change also for header since is h1,h2... But I do not know how to change the font on all the other sizes and so on since I dont know the shortcuts
  16. Site URL: https://makeenmarketing.com/ Hey Everyone, I have some questions related to Website loading speed issues, I need some tips for how I enhance my website loading speed , if someone has a deep knowledge for this issue, suggest me some plugin, and tools to resolve this issue. Thanks Areeba Khan
  17. Site URL: https://www.brokkar.com Hello there ! We are just about lo launch our website, and our news section don't publish the news added on the development and design interface. We see the news on the square space plattform, but when these should be publish on the web site, these don't show up. We think is an URL issue but we can't figure out the solution. Could anybody pls help ?
  18. Site URL: https://www.solokasfocus.com/ When I google “[title of my blog post] and [my website name], my blog title pops on a google. But when I click on the link, it brings me to my 404 page. Any ideas why all of my blog url’s are broken? I very much appreciate any help! Thanks, John
  19. I have tried several different ways but when creating new or editing existing product pages when needing to save i get an error message: "cannot save product An unexpected error occurred. Please try again later." This is a new issue and have now had a weeks worth of it with no luck, please help!
  20. Site URL: https://www.virtualbizsolutions.com.au Hi there, desperately seeking help/another set of eyes. I just ran a site crawl through ubersuggest.com.... and its showing a critical error - broken link (404) However, I honestly cant for the life of me find any broken link on any of my pages. I would love someone to assist with this if possible.
  21. Site URL: https://thepiewitch.com/ Hi, I wasn't sure which forum to post this in so please let me know if this is the wrong one. But I tried to go to my site on my phone and received this error message (attached below). Then tried on my computer and received it again. Is there a way to fix this? I am planning to receive a lot of traffic to my site tomorrow (Jan. 19th) and need my site back up and running.
  22. Site URL: https://www.fendittongallery.com/christmas-2020 Hi there, We are a gallery that has work for sale online during exhibitions, but once that period has come to an end we remove the artworks currently online and upload new ones. Is there a way I can 'bulk' redirect them back to the main product page rather than having to individually update the url mapping? Or can I have a specific error page for this i.e 'This artwork is no longer available but please click here to view the selection of works we have available as part of our xxx exhibition.' At the moment I have been
  23. Site URL: http://metgal.art/ Password: thisisart Is there a way to get this up on my site for my 404 page? https://codepen.io/akm2/pen/BonIh I put the HTML in code block. I put the CSS in the Custo CSS, and I tried putting the Javascript in the header, footer, page code injection, and code block, but can't seem to get this work. Any help is appreciated.
  24. Opt-in for automated welcome email works perfectly if sign up comes from desktop, but Confirm your subscription from no-reply@squarespace.com upon signing up to clients opt-in leads to 404 page when you click 'confirm subscription'. This obviously inhibits potential subscribers (from mobile) to sign up to mailing list. Client website: https://www.rachelharville.com/ Any genius wholeheartedly appreciated!!!
  25. Site URL: https://journeycamera.com Under construction (still). I've been at this for 2 days. ScreamingFrog is giving me the 404 code attached. I've ripped out ALL internal links from the product pages including additional information. I am stumped. Login = PleaseHelp
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