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Found 6 results

  1. Hello! I have a bed and breakfast client that wants to add their Stripe account on their website as a widget that sits on their site. They were able to do this on WordPress, but not sure if this is possible on SquareSpace? Has anyone done this before? Thanks!
  2. I need chargeback protection from stripe but they require their new checkout to be implemented to the site. Upon contact they directed me to this: https://stripe.com/docs/payments/checkout I wanted to ask, is the new checkout already implemented in squarespace or do I have to implement it manually? (I am a trial user of squarespace so not sure if stores have the new checkout or not) Thanks
  3. I'm using Stripe to process payments through my SQS site and for some reason, Stripe isn't receiving email addresses in the charge data. My research to this point suggests that email is a standard data point with charges. Is there a setting in SQS that I'm missing or have wrongly configured that would be blocking the transmission of the email address after checkout? This is a big problem because I'm using Zapier to connect Stripe to my marketing automation system that fulfills orders via email. Thanks in advance for the help!
  4. Ladies and Gents, does anyone know how to / is able to add a feature of changing the date when customer's subscription is charged? my customers buy on our site for the first time and automatically subscribe, that's the only option. however, before we start preparing the next delivery, we check with the customer if they need it this month. they can postpone without charge. id they do, i obviously don't want to charge them. but squarespace doesn't offer that option. i have to cancel the whole subscription of that customer. so rubbish customer experience. does anyone have a ready solution? or is able to write one? or maybe there is a different way (e.g. manage subscriptions through stripe? it's our payment processor, they have the service called billing, but i have no idea if it's possible to make it happen and how to set up squarespace and stripe in that case to do it) thanks! Damian
  5. I need to be able to accept ACH payments through my Squarespace online store. Stripe does process ACH payments, but it doesn't currently interface with the Squarespace checkout process. 3% is just too much to take out of the large transactions we routinely process. Barring ACH payments, I would be happy if the checkout process instead generated a purchase order sent to me, instead of requiring payment from the customer to check out. I could then follow up and process an ACH payment through our other processor. Squarespace is great, and easy to work with, but funneling everyone through credit card processors and their big fees cuts way into our bottom line. We'll end up finding another platform unless a solution is found. Doesn't sound like too hard of a fix. Any plans to implement either of these features? (ACH processing or purchase order generation at checkout instead of required payment) Thanks...
  6. Hello, I would like to create a button to redirect to the Stripe Checkout for a Client integration as described in their instructions https://stripe.com/docs/payments/checkout/clientI have tried to do it but I cannot make the third step (adding code to my site) working. I added the entire code provided by Stripe to a code block. Does anyone know why and what should I do? Thanks
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