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paul2009

Circle Community Leaders
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Everything posted by paul2009

  1. You're seeing this message because Google is looking for markup on a product page so they can provide detailed information like price, availability, and review ratings in their search results. Recommended properties include a nested aggregateRating of the product, an offer to sell the product and a nested review. Google offer more information about this in their developer docs for structured data. They explain how to provide this data and provide a structured data testing tool so you can test the code before adding it. Right now, you can only do this manually, but this is obviously not helpful. It is something you want Squarespace to create automatically. Some fields are already created (price, currency, stock level) but not the ones mentioned above. You can provide feedback about this to Squarespace by raising a ticket through Customer Care. They'll document your feature request and share it with the appropriate team.
  2. The subscription service is in its early days. These confirmations are generated in this way because it assumes (incorrectly in your case) that the subscriptions are for physical products. If you were selling subscriptions for chocolate bars, you’d want to receive this reminder to ship another one. However in your case, they aren’t helpful. Sadly there isn’t a solution (coding or otherwise) for this, so you’ll need to contact Squarespace to make a feature request. As you’ve posted this on the public forum (rather than the Circle) I’ll DM you some info.
  3. We'd like to help but we need a working link to the page on your site. If your site isn't live yet, please set a site password and tell us what it is.
  4. In early September 2018, Squarespace removed the option to add HTML markup to titles. It was something that they never directly supported but that they ‘allowed’. They took a decision to improve the security model by following best practice and they no longer render the code. Here's a workaround using some JavaScript. Add it to the site's code injection footer (in Settings > Advanced > Code Injection > Footer: <!--- Wrap site title on two lines (c) sf.digital ---> <script> window.Squarespace.onInitialize(Y, () => { var title = document.querySelector('.site-title a'); title.innerHTML = title.innerText.replace('|', '<br>'); }); </script> Let me know how you get on. -Paul Squarespace Expert & Professional Developer Contributors to this forum voluntarily give their time to help you. If we correctly answer your question, please accept the answer by clicking Accept below it (you'll see it when you're logged on). If an answer doesn't help, feel free to ask for more help or wait for other forum users to add their comments and/or answers. Whenever an accepted answer helps you, please vote it up using the up arrow on the right. This helps other forum users by giving them confidence in an answer.
  5. Perhaps. it is difficult to know without a URL for the site. When testing in the checkout, have you typed in an address that matches one of your state tax rates? Tax rates appear after this is entered.
  6. If you add a checkbox field and set it to required, the form cannot be submitted until it is checked.
  7. The community will need a working link to your website in order to see the issue, the template you are using and the settings in use. If your site isn't live yet, please set a site password and tell us what it is, so that we can view it.
  8. Why would you want to use this service in preference to (built-in) Stripe?
  9. There isn't anything we can do to make global changes unless you use the Developer Platform. It won't change anything quickly, but you can also reach out to Squarespace Customer Support team to officially submit this as a feature request. You can reach out to them here. They'll be sure to document and share it with the appropriate team.
  10. There may be JavaScript solutions, it depends on which times and dates you are referring to. A working link to your website will help us understand the context.
  11. This is not possible. Password protection does not work in this way. It can only apply to individual pages or to an entire site.
  12. They should never overwrite them, so if that's happening you're either seeing a Squarespace bug or you have a browser issue. If you've checked you are using the latest browser (Chrome preferred) then you'll need to contact Squarespace for help. You can reach out to them here.
  13. Unless you have reached the limit of 250 images, you can simply drag additional images to the Gallery Editor where it says upload images. You'll find an article describing this here: https://support.squarespace.com/hc/en-us/articles/206543407-Gallery-Blocks#toc-add-images-and-video If you need more help, contact Squarespace Customer Care. You can reach out to them here.
  14. Unless you have reached the limit of 250 images, you can simply drag additional images to the Gallery Editor where it says upload images. You'll find an article describing this here: https://support.squarespace.com/hc/en-us/articles/206543407-Gallery-Blocks#toc-add-images-and-video If you need more help, contact Squarespace Customer Care. You can reach out to them here.
  15. This isn't possible with the developer platform either. If you reach out to Customer Care, they can explain the available options.
  16. Yes, there's no way to do this with Squarespace alone. You don't have access to the backend. You could buy a third party addon like MemberSpace and process the membership subscriptions on this instead. It can then lock access to certain protected content - but not the content on Squarespace's own pages. It's not technically possible. Update: Member Sites protects Squarespace content. Please see the more up-to-date information below. Did this help? Please give feedback by clicking an icon below ⬇️
  17. You said that you only want to allow a website visitor to be able to access a part of your website unless they have purchased a product. Therefore you presumably want to protect these parts of your site from being accessed by all other visitors?
  18. No. There's no effective way to protect Squarespace content like this. Update: Member Sites protects Squarespace content. Please see the more up-to-date information below.
  19. One could be written, but more information is needed, like the url of your website and the product you want to sell in this way.
  20. 'Express Checkout' is a site-wide setting. You can't enable it for a single product. However you could add a script to redirect users to the checkout after they've added the item to the cart.
  21. No problem. I'm intrigued as to why they don't work. I have not used 'userway' before but I have not experienced difficulties with the way these dropdowns are read by other screenreaders. Have you contacted userway to ask them why their widget does not read the select control (the dropdown menu) or its label? Also, you mentioned that you were trying to install some custom code so I'm wondering what this is, and who provided it.
  22. Can you tell us a little more about the issue you are experiencing and what you want to be able to do? For example, when you say "dropdown menu" are you referring to the variant selector on product pages? Please ensure you include a working link to the page on your site and the steps you’ve taken so far.
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