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  1. I would like to sell a digital-product that is password protected, but my question is, how do I get the password to a purchaser? I see that order confirmation emails can be customized per product category, but can they be customized per product? That is what I need.
  2. Good morning! So I haven't run across this yet in Squarespace, and wanted to see what you all are doing in this scenario. I have a client who needs a password protected area of their site. It'll basically be an internal portal for her agents to access resources. So I setup a sample page, and password protected it. Easy enough. But on that page, I have links to various resources (pages, forms, etc...). Do I need to password protect each of those pages, and will Squarespace require users to login to each page separately? In other words, they login to the main password protected page, but when they click on "Handbook", will they need to login again? It appears as though they do. I essentially am creating walled off content for internal use only, but the Membership feature doesn't seem to really fit this scenario, unless I am totally missing the point. Thanks for any feedback. Really appreciate it!
  3. We have a member area set up where approved users can order online with us. At the moment, if anyone has access to the URL, they are able to sign up to the Member Area, but we need to make sure only our approved users can sign up (members of a franchise business) We don't want to ask our users for a subscription as it's free to use for those franchisees only, so wondered if there was a way to password protect the Member Area? Alternatively, we could edit the website url to be more of a complex url so it cannot be accessed by anyone random?
  4. Site URL: https://www.kellyna.co/projects I have my portfolio under password protection and I can't seem to figure out how to change the colors of the text input box. How do I change: the box outline color (it shows up as white when selected) the placeholder text color, font, and size and the arrow color? Note that I don't have code injection on my plan. Thank you!
  5. Hello all! Total neanderthal here. I'm probably about one step removed from pecking at my keyboard with a single finger. I'm trying to set up a blog on my site with scheduled releases that are password protected for the first day or two and then become accessible to the public. Is it possible to schedule your password protection to cancel after a set period of time or is this something that will need to be done manually for every post? Thanks a ton!
  6. Hi all, I sell single custom one off items that are pre-ordered by clients, once I've made the item I want to sell it via my website but obviously only want it available to the client who commissioned it. Ideally, I'd have a category within the shop that was password protected, but I don't think that's possible. Can anyone think of a solution to this issue, I'm sure I'm not the only one trying to do this Best regards Jason
  7. Site URL: https://www.john-crump.com Is it possible to create a custom password field that when filled in, it will redirect the user to another page? Basically I have a 2 index website and when a user clicks on a particular thumbnail on my homepage, I want the user to be taken directly to the password protected 2nd index. Currently I have an extra step because I can't get "URL redirect" to work with my template, so when the user clicks the thumbnail they are taken to a page where they have to click a link that takes them to the password protected index. I hope this makes sense! It seems like something that is possible with some custom CSS perhaps. Thank you
  8. Site URL: https://peptide.courses Hi, Working on my site peptide.courses and I can't change the font color on my password projected page. I want it white. It's now dark gray. Has anyone else experienced this? Thank you,
  9. I'm looking to see if I can create a website for a private member club, working around some of the member area issues. Its on 7.1. I can not have them access the account panel, and there is no way to disable that. So... Is there a way with custom coding to display certain info if page password is entered? For example, if the page password is entered, display certain hyperlinks. I want to display a fake menu (I'll use anchor links) if a user has entered the password for a password protected page.
  10. Have a site I need a site password for. If I understand the concept correctly, the user enters the site password then has access to all pages until password naturally expires as SQSP has it set (~ 4 hrs?) Right now, site password allows access. But for some pages it randomly asks for the password again, well within any password expiration period. Im wondering if its how I have the pages organized? Should they all be under the Main Nav area and Enabled? I have many of them in the Not Linked section (from early idea to keep hidden). Thanks!
  11. I am a birth photographer and would like to draft a blog post with images for my client to approve before I share it publicly. Is there a way I can create at password-protected blog post, or make it visible by just sending a link (and not available just on my website or by a search)? I realize I could just send her a gallery of the images, but I'd like her to see them in the context of the post so she can see them how the public would. Thanks!!
  12. I have a site in beta. I want to give access to a few folks to proofread and test the website. So, I wanted to use the feature to make the site available via password. (Settings>Site Visibility>) I put in the password. Click save. The site confirms that I did this correctly. It tells me "Your site is hidden. Only users with the password can see it." I commence to test it. I log out. I try the password. It does not work. It tells me to please try again. I've tried several passwords, several browsers. I've tried to rule out key-in errors by cutting and pasting the password rather than typing it. I also use a password manager, so I've both used it to generate and fill in the password. And then, to rule out shenanigans with the password manager, logged out of it and did it manually. It just isn't working. This isn't suppose to be difficult or hard.
  13. Hi All, Pretty bummed out right now. Just finished a week long migration from cargo collective only to find out the portfolio sub page don't seem to be lockable. My plan is the basic one. My site structure is essentially a home page and 3 sub portfolios: art, design, and writing I see how you can lock an entire portfolio. I do not need or want to do this. I want to lock ONLY 2-3 individual projects. Please tell me I'm missing something or that all this requires is an upgrade. Otherwise why in the heck is this not possible. Seems so basic. thanks! A
  14. I'm creating a wholesale e-commerce store and I'm wondering if it is possible to hide all prices on my product pages for users unless they are logged in. I don't want to hide all of my products behind a lock screen, and would prefer to have them still visible to all visitors, but just without a price until logged in. I would also like to have 'log in to view prices' where the price amount would normally be. is any of this possible on Squarespace? Any extensions? (paid/free) I've been racking my brain for techniques to achieve this and have searched google with no luck. I appreciate any help.
  15. Hi! A former web design client of mine has asked me to resolve an issue with members not being able to reset their member areas passwords. Multiple members have complained that they are not receiving the password reset link emails. Aside from asking them to check spam folders for missed emails, is there any backend way I can help ensure that they receive the reset links, or any ideas as to what might be the issue? If anyone has navigated this issue before, Iā€™d love to hear your advice. Thanks!
  16. Site URL: https://www.beecroftmensprobus.org.au/member-portal-homepage Hi All! I have a password protected page which has been set up as a very simple "member portal" area for a local Probus group. They asked to just have one password for all to make it simple (they are mostly 75+ years in age and aren't all necessarily tech savvy). The feedback we've had is that members would like to be able to SEE the password as they are typing it in - most of the sites they use all have a "show password" eye icon - but Squarespace lock screen pages don't - they only have the dots as you type. Given most of them don't save their passwords via google etc, they are manually typing the password in each time so it is frustrating if they get it wrong but don't know WHAT they typed in wrong / can't fix it before pressing continue.... Is there any code I can add to allow for the "show password" functionality? Massive thanks in advance! Suz
  17. Site URL: https://www.bodyandbraincoaching.co.uk/ Hi, Do you know how I can change the colour of the grey outline around the password box? This is on my lock screen. Thanks!
  18. Site URL: http://www.francescopetronelli.com/florida-blue/ Hi, On my password screen, the password field jumps from top to center as soon as you land on the page. You can test it here - http://www.francescopetronelli.com/work try to click on any of the thumbnails (except for the first one with the magazine). You'll notice that the password field first appears at the top of the page, and the it jumps to the middle. Does anyone know how to fix this? I have added a good amount of custom CSS - could any of the added code cause this issue? Thank you, Francesco
  19. Site URL: https://employee.thepinkdoor.net Hello I have built an employee ONLY website. Access to the site is controlled by a SITE WIDE password. My issue is I need to have several pages available to the public with NO PASSWORD. It will not work to have each page password protected individually since the majority of the pages are meant to be behind a wall and it is a large site. Is there a way to override the SITE PASSWORD on individual pages? password: wintersnow Thanks in advance.
  20. Site URL: https://www.ortamortodonti.com Hello everyone, I have a web page focused in dentistry and dental instruments. According to our law, only professionals should see the products and their prices. Therefore I use a password for our market page. If I disable the password I can see the search results, but when I enable it there are no results for any products. How can I find a solution for that? Thank you for your attention.
  21. Site URL: http://www,gochemtek.com Hi Everyone, We are trying to see if the Member Area would be effective for our Dropship program. The flow entails: Our wholesale buyers would have their retail customers buy our products in their store and/or their website. Then the wholesale buyers would go onto our site, place the same order to pay us (with already discounted priced items) and lastly, we would ship it to their retail customer if it was an online order. Does anyone know - Can we make the member area free but accessible by a password that we give the Dropship program customers? Does this increase the chances of the Member Area getting hacked? If so, any idea on how to reduce our chances? If a member area would not be the best solution in your opinion, is there another Squarespace option you'd recommend for our dropship needs? Thanks in advance!
  22. I can not add password protection to either the portfolio page or the individual pages. Is this a bug? I don't see it listed as a feature exception in the documentation.
  23. Hi! I'm trying to set a password for one specific page. When i go into the settings type the password and click out of the password field it looks fine, but then I go back in and its changed the password and the password I set doesn't work - screenshots below. How do I fix this?
  24. I want to sell access to a password protected page that has an embedded video or iframe storyline course. How do I provide a link with a password after someone buys a Digital product? Can you edit the followup text post purchase? Ryan
  25. Site URL: https://www.moreeatery.com/ Hi, I was wondering if there is a way to make a shop item password protected so only the people with the password can buy them? I currently have it set-up as a separate shop page that is password protected. Thanks
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