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Found 15 results

  1. The default is in lbs (pounds) but I sell very small items that are in grams or fractions of grams. Customers are expecting grams and not .01 lbs when it's 8g
  2. Hi! I'm a beginner on making websites. I was toying around with some settings until I pressed something which made the entire website look like this. I don't know exactly what I did wrong, and I've tried to retrace my steps but I've gotten nowhere. Please help!
  3. Hi, My client wants a different company name. how / where do I change it?Thanks, Willemijn
  4. I'm seeing some pretty unreliable behavior from the URL Mappings (within the Advanced Settings). I believe it is configured correctly but I'm seeing failures "We couldn't find the page you were looking for." probably 70% of the time. It always works the first time that I go there then fails probably 5-6 times and eventually works again at some point only to start failing again. Needless to say, I need this to work 100% of the time. Anyone else see this behavior?
  5. Hi Everyone, I've got a video banner on the landing section of my homepage, used custom CSS to size it in a hopefully middle-ground size for desktop, but the background/surrounding area is solid black. I'm wondering, is there a way I can set that color so it blends into the background better? My site is at www.Socyl.com I've tried a variety of 'background' CSS codes, including !important with them, but can't figure out how to change that fill color. Any help is much appreciated!
  6. The website looks great on a computer or Android, but on Iphone it moves sideways. It looks like the background was created too large for the site. Back when I coded sites, this was an error in settings, but I am not sure how to solve it in Square space. Sometimes you will just see a blue screen and need to side swipe to bring up the website. Any suggestions on how to fix this? Someone mentioned that it could be an error in the way they connected mailchimp to it, but it seems much simpler than that. Thank you! Debbie
  7. Hi guys, I had an issue with emails triggered through forms being rejected by my server. My IT guy has now resolved this issue but he's asked me if Squarespace has an SMTP plug in or setting I can use. I literally have no idea what he's on about. Any ideas? Thanks in advance.
  8. Currently when I search for my website on Google: Ezra Zayn (https://www.ezrazayn.com) This result populates and shows sub-sections under my site description: -Kids Accessories-Watches-About-Contact-Subscribe-Taryn How do I change it in Squarespace to let Google know what show? Would like it to display certain pages. For example, would like it to show these 4 instead of the 6 listed above. -Summer Hats-Fedoras-Watches-Backpacks
  9. Since yesterday any advance settings i try to access remains blank. Any ideas what i am doing wrong? Thanks
  10. I successfully built a cover page as an add on to my existing site (though not linked to in the navigation). I'm finally ready to publish it, and when I toggle the "enable" switch in settings, it works... and then when I click save, it refreshes and the toggle is not enabled. I've tried multiple browsers, logging in/ out, clearing cache, etc. and it's persisted for over 24 hours now. I need to get this cover page up asap- help!
  11. My site: https://www.lagovistafilmlab.com/shop/developandscan I would love to set the default variant of "Select Scanning Size:" to default to "Enhanced JPG [included]. How do I go about doing that?
  12. Square space should have an option that allows people to group particular items and move them all together at once.
  13. I am trying to set my Site Visibility to require a password. However, when I enter a password and click Save, Squarespace auto-fills the password field with a different password. So, when someone tries to enter my password, it doesn't work. I've disabled LastPass, and I've also disabled Chrome's auto-fill. I also deleted all my saved passwords. I tried it in chrome's Incognito Mode, and I also tried it in Firefox and Edge. I am having the same problem consistently. My password: The password that appears after clicking Save:
  14. I was testing some event settings in the site styles section. I reset everything back to normal and logged out. When I logged back in, the entire Events settings section is missing from site styles. Help!
  15. I'm looking for map settings to change to color maps.
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