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About Me




Expert ID

  1. Is there an easy way to figure out what template my site is using? If not, why not? Squarespace should make this easy to find in the Settings interface, but it is not.
  2. Site URL: https://wedge-tomato-jyh6.squarespace.com/sillanalla Helloo! I have videos on my site that I would like to be played directly on the site instead of redirecting to youtube. So instead of two clicks just one. How could I make this happen?
  3. Site URL: https://wedge-tomato-jyh6.squarespace.com/sillanalla Hello dear forum! this url https://wedge-tomato-jyh6.squarespace.com/sillanalla takes you to a site with just a photo. I would like the photo (and the video after the click) to appear in fullscreen. Can someone please help me? 🙂
  4. I'm trying to create multiple portfolio "Grid: Overlay" project style pages, but want to have different gallery image sizes on each page (i.e. 16:9 aspect and 4 rows on home page, 1:1 and 2 rows on a different page). Whenever I change the settings for one page though, it changes the project gallery settings across all pages. I don't know a workaround for this, and am trying to avoid custom CSS. Any ideas what I can do to achieve this?
  5. Site URL: http://www.ee-ct.com I placed a temporary banner at the top of my site regarding temp hours. I have utilized this in the past and cannot remember where to find this in the settings. I want to remove it or better yet, change the message to state we are back to regular hours.
  6. If I buy a Squarespace domain will it enable internet users to access the webserver on my PC with a secure URL such as https://mydomain.squarespace.com/servername Thank you.
  7. trying to figure out how to determine which email address the receipts for the donations get sent to. every time there's a donation, I as the webmaster of the site get an alert. I don't want to receive these alerts. Instead I'd like to send them to an email that the client prefers. couldn't find anything in the articles about this, or by browsing through the menu options either. thanks in advance! Ryan
  8. Site URL: https://robejohn.com.au/ Hello, I'm editing a website for a client and cannot find the design or settings page. Any idea why this is? I have no idea how to go about styling the site without these options. Additionally the paintbrush icon is missing from the top right section. I cannot figure out why. Please help! Thanks, Lydia
  9. I wanted to post here, because, it seems every blogging platform is going towards this whole "Block" layout and overly complex customisation. I came back to squarespace in hopes I would find some solice, but to no avail. I don't mind the block setup, but for some reason every platform including squarespace adds so much complexity, plus not to mention the lag of using the system; and I'm not on a particularly weak machine. Templates It used to be that there would be base templates that you could switch in and out, no more - it seems they are all one in the same. If there was a simple template you liked from the old days - good luck. I wanted to create a blog where the preview images don't show on the blog, but of course still want on social networks - couldn't find how to do it. Block customisation Way too many individual customisation options that aren't adjusted globally. I see a problem, fix it in one block A, and notice later that same block on another page held the previous styles. This causes me to constantly double check various pages, sometimes it doesn't do it - but that fear and anxiety of missing a component that didn't change with the rest lives on. Colours Could it get any more confusing? Again, old system was very simple - style H1, H2, links, paragraph and done; the new global colors system would be useful as a hybrid of the old system - but now I have no idea if I should change colours on the block, on the global level, does global change and override other custom blocks? each block added has its own colours on different pages. It's a huge mess and can easily cause major regression problems later down the road. ---- I'm sorry, but the feeling to me here, is that squarespace has lost sight of its original mission. "A hassle free simple elegant blogging platform that requires no effort to get started." Coming back, I just find myself frustrated, confused and constantly wanting to flip my table because things are just so difficult (and laggy). Unfortunately other blogging platforms all have the same issues, and it's a trend that really does suck. And so I am on the hunt again for a simple blogging platform that is quick and easy to setup, customize, and begin writing (like the old squarespace). If anyone has recommendations I would gladly try them out.
  10. Site URL: http://lillabalder.se Hey! I'm using the "Fade" animation on my main page, all on all other pages on my homepage. But it doesn't seem to work properly. When you enter my site, or a page on my site, it loads up, I see the page, then it immediately pops away for half a second, then fades in like it's supposed to do from the beginning. Why is this? I mailed the support people, they saw what my issue was, and their solution was to simply disable the Fade function and just use "None". But what's the point of having this function as an option if it doesn't work properly?! I want the fade function on my pages - it makes the site feel much calmer, if you know what I mean. I really want pages to slowly fade in. But this looks so bad when it pops up, then goes away, and then fades in... Does anyone else have this issue with the "Fade" function on their pages? Please see my site if you want to see for yourself what the issue is. http://lillabalder.se
  11. The default is in lbs (pounds) but I sell very small items that are in grams or fractions of grams. Customers are expecting grams and not .01 lbs when it's 8g
  12. Site URL: http://erinfeldmandesigns.com So on my site when you click to pages on the navigation it doesn't show the full page slug in the top, when you right click and open in a new tab it shows the link with the page slug but with this setting "http://erin-feldman-2x6g.squarespace.com/servicemenu". I'm not sure what site settings I messed up or what so that the slugs aren't showing when you click a page or why the 2x6.squarespace is showing. Any ideas?
  13. I am trying to set my Site Visibility to require a password. However, when I enter a password and click Save, Squarespace auto-fills the password field with a different password. So, when someone tries to enter my password, it doesn't work. I've disabled LastPass, and I've also disabled Chrome's auto-fill. I also deleted all my saved passwords. I tried it in chrome's Incognito Mode, and I also tried it in Firefox and Edge. I am having the same problem consistently. My password: The password that appears after clicking Save:
  14. Hey, I have multiple store pages on my website and I am wanting to have different layouts for each store. Not major changes but just picture aspect ratios and number of column etc. But when I go onto a specific store page and change the number of products columns on that page is changes it for EVERY store page on my website, this is super annoying as the reason I have separate pages is for completely different items which need to be presented differently. I'm assuming it is just a setting I need to turn off somewhere but I cannot find it and live chat is closed on the weekends... Any help with this would be greatly appreciated Please. Thank you for your time
  15. Hi guys! I'm trying to create multiple portfolio pages on the same website which use different settings/ styles. For example I want one to be a 2 column grid and another to use a 4 column grid with different hover functionality/image proportions. When I update the settings of one it updates these across both portfolios. Is it possible to style these separately or is this a limitation of 7.1? Thanks for your help.
  16. Site URL: https://www.elainekasket.com/live-1 One of the pages on my site is showing darker/dimmer than the others. It's the one linked to in the above URL. I can't work out why this would be. Any ideas?
  17. I'm surprised that changing country in the region settings for a site keeps the default US date and time format. Are there any plans to add custom date formats or to adhere to the international ISO 8601 standard for date and time? Not being able to use YYYY-MM-DD for dates or 24 hour time format without AM/PM is currently a no-go for transferring or creating Swedish sites to Squarespace. Is there a hidden solution to this anywhere that I have missed?
  18. Hi Everyone, I've got a video banner on the landing section of my homepage, used custom CSS to size it in a hopefully middle-ground size for desktop, but the background/surrounding area is solid black. I'm wondering, is there a way I can set that color so it blends into the background better? My site is at www.Socyl.com I've tried a variety of 'background' CSS codes, including !important with them, but can't figure out how to change that fill color. Any help is much appreciated!
  19. Hi guys, I had an issue with emails triggered through forms being rejected by my server. My IT guy has now resolved this issue but he's asked me if Squarespace has an SMTP plug in or setting I can use. I literally have no idea what he's on about. Any ideas? Thanks in advance.
  20. I've just added the default SS /search to a clients site (ss 7.0 site) but only thumbnails from his blog are showing up on the search results page, regular pages with thumbnails added to social and media are not? Any ideas how to fix this? https://www.gartenbergmedia.com/search?q= swiss tour See the 2nd result in that link shows no thumbnail, madness! lol
  21. Site URL: https://psakfisipui.squarespace.com Hi, I would like to ask something. Im using this 7.1 Squarespace version and I want to switch templates. Im using this Almar template curently and I want to switch to Brine Family templates because some settings just dont show up on website template im using right now. I have read some discussions that 7.1 version cant switch template, so can you suggest me what should I do because I really need some settings that Brine Family templates provide. I look forward to your reply, Thank You
  22. Site URL: https://khaki-finch-fahe.squarespace.com Hi, How do I disable a visitor's ability to right-click/drag/download an image on my site? I know there are still ways to view source code and if someone is hellbent, there are ways to do it. Just curious if there is a simple solution-- or semi simple. Thanks.
  23. I'm seeing some pretty unreliable behavior from the URL Mappings (within the Advanced Settings). I believe it is configured correctly but I'm seeing failures "We couldn't find the page you were looking for." probably 70% of the time. It always works the first time that I go there then fails probably 5-6 times and eventually works again at some point only to start failing again. Needless to say, I need this to work 100% of the time. Anyone else see this behavior?
  24. The website looks great on a computer or Android, but on Iphone it moves sideways. It looks like the background was created too large for the site. Back when I coded sites, this was an error in settings, but I am not sure how to solve it in Square space. Sometimes you will just see a blue screen and need to side swipe to bring up the website. Any suggestions on how to fix this? Someone mentioned that it could be an error in the way they connected mailchimp to it, but it seems much simpler than that. Thank you! Debbie
  25. Site URL: https://www.jarnanaturbruksgymnasium.se/kalender CALENDAR: Is there a setting that I can change to get a 24 hour clock in calendar instead of a AM/PM clock? Maybe change the months and days to the language of the site (Swedish)? Thanks for your help .
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