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  1. Hi Could someone help me, I've recently transferred over the ownership to my client and they have given full permission as a contributor & website editor. I need to still access the website 'design' element to change colours, fonts etc but this section isn't showing. How can we resolve this? Many Thanks Nathan
  2. Hello - pages are public unless they’re disabled or password-protected but how do you make an 'ADD SECTION' element hidden whilst you are working on them in a live site...... ie hiding new pics, galleries, buttons, layouts, text etc.... Is this possible...?! Basically how do you hide/disable new sections to a live site whilst you're updating or adding items... THANKS πŸ™‚
  3. I get a message saying I have reached the maximum number of enabled pages allowed at 20 pages. However, I am on version 7.0 and from the help articles I should be able to access up to 1000 pages. I am on the Personal annual plan. I tried updating my billing from annual to monthly Personal plan to see if that would change access to enabled pages, but no luck there. I have been unable to find help on the forums or help articles that would explain why I have limited pages or how to fix it. Any help with this issue would be greatly appreciated. Version and template from the site: Version 7.0– Bedford family (Bedford template)
  4. The default is in lbs (pounds) but I sell very small items that are in grams or fractions of grams. Customers are expecting grams and not .01 lbs when it's 8g
  5. Hi Everyone, I need some help in understanding why the Shape blocks in the fluid engine don't display the drop shadow after exiting Edit mode. In the two sets of screenshots below, in edit mode, the drop shadow on a rectangular shape shows correctly. Upon saving and exiting edit mode, the drop shadow disappears - or more so a hairline of it is visible around the rounded corners of a rectangle shape. All settings are via the SQSP settings for the shape and there is no custom CSS. Changing the stretch setting for the shape somewhat remediates the shadow issue but not completely. Is anyone else having the same issue by replicating it (simple shape block with SQSP drop-shadow setting set to on), and any thoughts on how to fix? thanks in advance.
  6. I wanted to post here, because, it seems every blogging platform is going towards this whole "Block" layout and overly complex customisation. I came back to squarespace in hopes I would find some solice, but to no avail. I don't mind the block setup, but for some reason every platform including squarespace adds so much complexity, plus not to mention the lag of using the system; and I'm not on a particularly weak machine. Templates It used to be that there would be base templates that you could switch in and out, no more - it seems they are all one in the same. If there was a simple template you liked from the old days - good luck. I wanted to create a blog where the preview images don't show on the blog, but of course still want on social networks - couldn't find how to do it. Block customisation Way too many individual customisation options that aren't adjusted globally. I see a problem, fix it in one block A, and notice later that same block on another page held the previous styles. This causes me to constantly double check various pages, sometimes it doesn't do it - but that fear and anxiety of missing a component that didn't change with the rest lives on. Colours Could it get any more confusing? Again, old system was very simple - style H1, H2, links, paragraph and done; the new global colors system would be useful as a hybrid of the old system - but now I have no idea if I should change colours on the block, on the global level, does global change and override other custom blocks? each block added has its own colours on different pages. It's a huge mess and can easily cause major regression problems later down the road. ---- I'm sorry, but the feeling to me here, is that squarespace has lost sight of its original mission. "A hassle free simple elegant blogging platform that requires no effort to get started." Coming back, I just find myself frustrated, confused and constantly wanting to flip my table because things are just so difficult (and laggy). Unfortunately other blogging platforms all have the same issues, and it's a trend that really does suck. And so I am on the hunt again for a simple blogging platform that is quick and easy to setup, customize, and begin writing (like the old squarespace). If anyone has recommendations I would gladly try them out.
  7. I'm surprised that changing country in the region settings for a site keeps the default US date and time format. Are there any plans to add custom date formats or to adhere to the international ISO 8601 standard for date and time? Not being able to use YYYY-MM-DD for dates or 24 hour time format without AM/PM is currently a no-go for transferring or creating Swedish sites to Squarespace. Is there a hidden solution to this anywhere that I have missed?
  8. Site URL: https://www.luhrenloup.com what does one put in settings for "The featured image represents your page across your site." in the media category, the site's entry page, the image associated with the specific page one is working on, a photo of self, one's bio? What have you posted in that block? Thanks Luhren
  9. Site URL: https://robejohn.com.au/ Hello, I'm editing a website for a client and cannot find the design or settings page. Any idea why this is? I have no idea how to go about styling the site without these options. Additionally the paintbrush icon is missing from the top right section. I cannot figure out why. Please help! Thanks, Lydia
  10. Is there an easy way to figure out what template my site is using? If not, why not? Squarespace should make this easy to find in the Settings interface, but it is not.
  11. Site URL: https://wedge-tomato-jyh6.squarespace.com/sillanalla Helloo! I have videos on my site that I would like to be played directly on the site instead of redirecting to youtube. So instead of two clicks just one. How could I make this happen?
  12. Site URL: https://wedge-tomato-jyh6.squarespace.com/sillanalla Hello dear forum! this url https://wedge-tomato-jyh6.squarespace.com/sillanalla takes you to a site with just a photo. I would like the photo (and the video after the click) to appear in fullscreen. Can someone please help me? πŸ™‚
  13. I'm trying to create multiple portfolio "Grid: Overlay" project style pages, but want to have different gallery image sizes on each page (i.e. 16:9 aspect and 4 rows on home page, 1:1 and 2 rows on a different page). Whenever I change the settings for one page though, it changes the project gallery settings across all pages. I don't know a workaround for this, and am trying to avoid custom CSS. Any ideas what I can do to achieve this?
  14. Site URL: http://www.ee-ct.com I placed a temporary banner at the top of my site regarding temp hours. I have utilized this in the past and cannot remember where to find this in the settings. I want to remove it or better yet, change the message to state we are back to regular hours.
  15. If I buy a Squarespace domain will it enable internet users to access the webserver on my PC with a secure URL such as https://mydomain.squarespace.com/servername Thank you.
  16. trying to figure out how to determine which email address the receipts for the donations get sent to. every time there's a donation, I as the webmaster of the site get an alert. I don't want to receive these alerts. Instead I'd like to send them to an email that the client prefers. couldn't find anything in the articles about this, or by browsing through the menu options either. thanks in advance! Ryan
  17. Site URL: https://www.elainekasket.com/live-1 One of the pages on my site is showing darker/dimmer than the others. It's the one linked to in the above URL. I can't work out why this would be. Any ideas?
  18. Site URL: http://erinfeldmandesigns.com So on my site when you click to pages on the navigation it doesn't show the full page slug in the top, when you right click and open in a new tab it shows the link with the page slug but with this setting "http://erin-feldman-2x6g.squarespace.com/servicemenu". I'm not sure what site settings I messed up or what so that the slugs aren't showing when you click a page or why the 2x6.squarespace is showing. Any ideas?
  19. Hi guys! I'm trying to create multiple portfolio pages on the same website which use different settings/ styles. For example I want one to be a 2 column grid and another to use a 4 column grid with different hover functionality/image proportions. When I update the settings of one it updates these across both portfolios. Is it possible to style these separately or is this a limitation of 7.1? Thanks for your help.
  20. I am trying to set my Site Visibility to require a password. However, when I enter a password and click Save, Squarespace auto-fills the password field with a different password. So, when someone tries to enter my password, it doesn't work. I've disabled LastPass, and I've also disabled Chrome's auto-fill. I also deleted all my saved passwords. I tried it in chrome's Incognito Mode, and I also tried it in Firefox and Edge. I am having the same problem consistently. My password: The password that appears after clicking Save:
  21. Hey, I have multiple store pages on my website and I am wanting to have different layouts for each store. Not major changes but just picture aspect ratios and number of column etc. But when I go onto a specific store page and change the number of products columns on that page is changes it for EVERY store page on my website, this is super annoying as the reason I have separate pages is for completely different items which need to be presented differently. I'm assuming it is just a setting I need to turn off somewhere but I cannot find it and live chat is closed on the weekends... Any help with this would be greatly appreciated Please. Thank you for your time
  22. Site URL: https://khaki-finch-fahe.squarespace.com Hi, How do I disable a visitor's ability to right-click/drag/download an image on my site? I know there are still ways to view source code and if someone is hellbent, there are ways to do it. Just curious if there is a simple solution-- or semi simple. Thanks.
  23. I've just added the default SS /search to a clients site (ss 7.0 site) but only thumbnails from his blog are showing up on the search results page, regular pages with thumbnails added to social and media are not? Any ideas how to fix this? https://www.gartenbergmedia.com/search?q= swiss tour See the 2nd result in that link shows no thumbnail, madness! lol
  24. Site URL: https://www.jarnanaturbruksgymnasium.se/kalender CALENDAR: Is there a setting that I can change to get a 24 hour clock in calendar instead of a AM/PM clock? Maybe change the months and days to the language of the site (Swedish)? Thanks for your help .
  25. Site URL: https://psakfisipui.squarespace.com Hi, I would like to ask something. Im using this 7.1 Squarespace version and I want to switch templates. Im using this Almar template curently and I want to switch to Brine Family templates because some settings just dont show up on website template im using right now. I have read some discussions that 7.1 version cant switch template, so can you suggest me what should I do because I really need some settings that Brine Family templates provide. I look forward to your reply, Thank You
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