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About Me




Expert ID

  1. Hi, My client wants a different company name. how / where do I change it?Thanks, Willemijn
  2. Site URL: https://www.elainekasket.com/live-1 One of the pages on my site is showing darker/dimmer than the others. It's the one linked to in the above URL. I can't work out why this would be. Any ideas?
  3. Site URL: http://erinfeldmandesigns.com So on my site when you click to pages on the navigation it doesn't show the full page slug in the top, when you right click and open in a new tab it shows the link with the page slug but with this setting "http://erin-feldman-2x6g.squarespace.com/servicemenu". I'm not sure what site settings I messed up or what so that the slugs aren't showing when you click a page or why the 2x6.squarespace is showing. Any ideas?
  4. Hi guys! I'm trying to create multiple portfolio pages on the same website which use different settings/ styles. For example I want one to be a 2 column grid and another to use a 4 column grid with different hover functionality/image proportions. When I update the settings of one it updates these across both portfolios. Is it possible to style these separately or is this a limitation of 7.1? Thanks for your help.
  5. I get 3 weekly summary emails from Scheduling. I thought it was one for each appointment type, but I only have 2 live appointment types. Why is this happening and how do I fix it so that I only get 1 weekly summary email?
  6. The default is in lbs (pounds) but I sell very small items that are in grams or fractions of grams. Customers are expecting grams and not .01 lbs when it's 8g
  7. Hey guys, I'm trying to decide which website builder better suits me so I do need to know if there is an option to "build your bundle" so the customer will be able to combine up to 3 (or whatever) digital products to save money and if I can set how much the discount would be. Also, if I will be able to turn on or off this feature anytime. If this feature is available, could you recommend me a step by step guide teaching how to do that? Thanks in advance
  8. I've just added the default SS /search to a clients site (ss 7.0 site) but only thumbnails from his blog are showing up on the search results page, regular pages with thumbnails added to social and media are not? Any ideas how to fix this? https://www.gartenbergmedia.com/search?q= swiss tour See the 2nd result in that link shows no thumbnail, madness! lol
  9. Site URL: http://www.intuitive-awakenings.com Hi! I need help, I'm just not good with technical things anymore! So, I have a website through GoDaddy (did the whole bundle deal - Microsoft email, phone, etc...) -- Basically, I want to transfer my content (my site, my domain, everything) to Squarespace. My subscription with them ends in a week, and I would like to get all my stuff going on Squarespace before it ends on GoDaddy so I don't have to renew anything with them (I don't care if there's a "down" period in my website, that's fine). How do I transfer everything? Is there a simple way of doing it? How do I transfer my domain to keep my same website address, everything? And once it's transferred to Squarespace, I have a really stupid question (I don't understand how all this works, I have minimal knowledge, so please bear with me) - I have an email address I set up through GoDaddy (through a Microsoft subscription they signed me up for in signing up for them), and I want to continue to have that same email address.... Do I still have that email if I get a different Microsoft 365 account? I'm confused as to how that works. Any and all help appreciated GREATLY! I just wanna get rid of GoDaddy and start revamping my site with Squarespace. Thank you all SO much.
  10. Hey, I have multiple store pages on my website and I am wanting to have different layouts for each store. Not major changes but just picture aspect ratios and number of column etc. But when I go onto a specific store page and change the number of products columns on that page is changes it for EVERY store page on my website, this is super annoying as the reason I have separate pages is for completely different items which need to be presented differently. I'm assuming it is just a setting I need to turn off somewhere but I cannot find it and live chat is closed on the weekends... Any help with this would be greatly appreciated Please. Thank you for your time
  11. I'm trying to create multiple portfolio "Grid: Overlay" project style pages, but want to have different gallery image sizes on each page (i.e. 16:9 aspect and 4 rows on home page, 1:1 and 2 rows on a different page). Whenever I change the settings for one page though, it changes the project gallery settings across all pages. I don't know a workaround for this, and am trying to avoid custom CSS. Any ideas what I can do to achieve this?
  12. I'm trying to connect my social media accounts, but for some reason when I log in, the only options available on the home menu are 'pages', 'marketing', and 'help' - everything else has disappeared. I am an owner and editor of the site and should have full access - does anyone have insight onto why this has happened?
  13. Hi, Im having an issue since yesterday and its driving me crazy. Whenever I click on Pages, Design, Commerce or whatever, I cant go back by clicking the < Home button at top. Im currently on Firefox and I cant work because I need to do a lot of things yet cant go back and have to refresh everytime! You might question if I used a custom code on that webpage which I did! But, I work with many different clients and I went to their pages and it doesnt work neither! And those webpages have CSS only. So its not a Javascript issue. I dont know if this is the right subforum so my apologies. EDIT: its just Firefox, Chromium works fine.
  14. Site URL: https://ohfitness.ie/testimonials How can i make Grid Gallery Blocks display as one columns wide on mobile?
  15. Site URL: https://www.jarnanaturbruksgymnasium.se/kalender CALENDAR: Is there a setting that I can change to get a 24 hour clock in calendar instead of a AM/PM clock? Maybe change the months and days to the language of the site (Swedish)? Thanks for your help .
  16. I am trying to set my Site Visibility to require a password. However, when I enter a password and click Save, Squarespace auto-fills the password field with a different password. So, when someone tries to enter my password, it doesn't work. I've disabled LastPass, and I've also disabled Chrome's auto-fill. I also deleted all my saved passwords. I tried it in chrome's Incognito Mode, and I also tried it in Firefox and Edge. I am having the same problem consistently. My password: The password that appears after clicking Save:
  17. Site URL: https://psakfisipui.squarespace.com Hi, I would like to ask something. Im using this 7.1 Squarespace version and I want to switch templates. Im using this Almar template curently and I want to switch to Brine Family templates because some settings just dont show up on website template im using right now. I have read some discussions that 7.1 version cant switch template, so can you suggest me what should I do because I really need some settings that Brine Family templates provide. I look forward to your reply, Thank You
  18. Site URL: https://www.aindustria.pt/shop-online When I try to upload a picture of my bags\briefcases the template I use automatically resizes them and crops them to a specific dimension. I had to add a banner to the pictures so that they wouldn't appear cropped. How do I change the image template to the appropriate dimensions for the picture? The images attached show one picture with the banner the other picture without.
  19. I'm surprised that changing country in the region settings for a site keeps the default US date and time format. Are there any plans to add custom date formats or to adhere to the international ISO 8601 standard for date and time? Not being able to use YYYY-MM-DD for dates or 24 hour time format without AM/PM is currently a no-go for transferring or creating Swedish sites to Squarespace. Is there a hidden solution to this anywhere that I have missed?
  20. After editing pages, it would be great to have a date/time stamp of the last edit. Could be placed in the ”Page settings” window, or in the black tabs (page name/edit/settings) which appear when hovering over the page.
  21. Hi! I'm a beginner on making websites. I was toying around with some settings until I pressed something which made the entire website look like this. I don't know exactly what I did wrong, and I've tried to retrace my steps but I've gotten nowhere. Please help!
  22. I'm seeing some pretty unreliable behavior from the URL Mappings (within the Advanced Settings). I believe it is configured correctly but I'm seeing failures "We couldn't find the page you were looking for." probably 70% of the time. It always works the first time that I go there then fails probably 5-6 times and eventually works again at some point only to start failing again. Needless to say, I need this to work 100% of the time. Anyone else see this behavior?
  23. Hi Everyone, I've got a video banner on the landing section of my homepage, used custom CSS to size it in a hopefully middle-ground size for desktop, but the background/surrounding area is solid black. I'm wondering, is there a way I can set that color so it blends into the background better? My site is at www.Socyl.com I've tried a variety of 'background' CSS codes, including !important with them, but can't figure out how to change that fill color. Any help is much appreciated!
  24. The website looks great on a computer or Android, but on Iphone it moves sideways. It looks like the background was created too large for the site. Back when I coded sites, this was an error in settings, but I am not sure how to solve it in Square space. Sometimes you will just see a blue screen and need to side swipe to bring up the website. Any suggestions on how to fix this? Someone mentioned that it could be an error in the way they connected mailchimp to it, but it seems much simpler than that. Thank you! Debbie
  25. Hi guys, I had an issue with emails triggered through forms being rejected by my server. My IT guy has now resolved this issue but he's asked me if Squarespace has an SMTP plug in or setting I can use. I literally have no idea what he's on about. Any ideas? Thanks in advance.
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