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Found 73 results

  1. Is it possible to create and send an invoice to a client? I used to use square before I switched to square space and it let me invoice clients.
  2. Site URL: https://www.herpower.community/join I have service subscription products (annual memberships). They are structured as annual plans but to be billed 2 times a year, one at signup and one 6 months later. I do NOT want to encourage / allow the customer to cancel the 2nd payment. Thus, I would like to remove one sentence from the subscription payment page. "You can cancel your subscription at any time on your account." Is there a way to do that?
  3. Site URL: https://www.luxandleaf.com/ Hello everyone! I have a question regarding selling CBD products in Squarespace. So I created a website for a client who sells skincare beauty products that contain CBD oil (https://www.luxandleaf.com/). However, I wasn't able to connect Stripe or Paypal because they do not allow transactions that are for CBD. I'm looking into third-party payment processors like Foxy.io (https://www.foxy.io/squarespace) Does anyone have experience with them? and how it works? or any other suggestions?!
  4. I sell services to schools in the UK and its extremely rare that a school will pay for a service with a credit card or PayPal. I like the products page and Squarespace but the inability to automate bookings is holding my business back. Most UK schools request an invoice before making a BACS payment. How can I take orders/bookings for my services without charging or by bypassing checkout? I have seen the work around for charging services for free but this will cause confusion and I certainly don't want schools receiving invoices suggesting they don't have to pay. Any solutions? Anything being worked on? I'd love to be able to process payments like a shop but that's just not the way the education sector does things and that won't be changing anytime soon. Any help regarding this is greatly appreciated. Thanks in advance. Antony
  5. Site URL: https://www.themaycircle.com/ Hi. All of a sudden, today, the checkout keeps failing. I am using stripe as the payment gateway. A picture is attached below. I don't know how to proceed. There is not a problem with the cards. I have tried with multiple Visa and Mastercard cards and nothing works.
  6. Ladies and Gents, does anyone know how to / is able to add a feature of changing the date when customer's subscription is charged? my customers buy on our site for the first time and automatically subscribe, that's the only option. however, before we start preparing the next delivery, we check with the customer if they need it this month. they can postpone without charge. id they do, i obviously don't want to charge them. but squarespace doesn't offer that option. i have to cancel the whole subscription of that customer. so rubbish customer experience. does anyone have a ready solution? or is able to write one? or maybe there is a different way (e.g. manage subscriptions through stripe? it's our payment processor, they have the service called billing, but i have no idea if it's possible to make it happen and how to set up squarespace and stripe in that case to do it) thanks! Damian
  7. Site URL: http://etric.co.uk We are constantly being asked by customers for the option to pay using a finance platform such as Klarna. There is currently only the shopify workaround and we would like to know if squarespace has plans to integrate this into their platform. Our conversion rates would massively improve with this feature and cannot understand why this has not been implemented.
  8. Hi guys, my customer is based in Singapore and prefers not to use Squarespace's payment methods. They are opting to share a QR code and manually processing payment confirmation instead. Is it possible to still provide Packages and Subscriptions, and hide the error message? Thanks in advance!
  9. Site URL: https://www.realbizmoms.com/ Does customer accounts need to be enabled to receive recurring payments?
  10. I would like to use LawPay to accept online payments via my law firm website. Is anyone doing this? Is there anything I need to know about install or use? TIA
  11. Site URL: https://www.lesweekendeurs.ca/ Hi! I was wondering if anyone know a Squarespace version of the shopify app https://apps.shopify.com/split-partial-payments Iā€™d really like to know know if there's a way to split total order in different ppl. with SQSP Ex: https://split-payment-demo.myshopify.com/cart Cheers!
  12. Site URL: http://www.evolve353.com Does anybody know if it is possible to add a payment form (credit card details) directly to a landing page so that it skips the checkout etc. I am looking at possibly adding a payment form to www.evolve353.com/try-us so that I can take payment straight away from people keen to purchase. I don't want to allow them to leave this page and risk losing them due to too much friction in paying. Thanks
  13. Hi So I am making an ecommerce website and I'd like to know if I can connect this payment processor to my website and it would be even better if I could only use that payment processor. I have little experience with programming so if this is doable would it be a hard thing to do? Thanks in advance
  14. I am a newbie here. I am building a volleyball training (club) website. I want to add a simple payment page for parents to pay for a camp. I want them to be able to pay a down-payment or full payment. Could I be able to do this? Any direction is appreciated. Thank you, Doug
  15. Hi all, I have recently registered with Klarna to offer pay later options in my Squarespace store. I haven't done my research prior, but was sure I will be able to somehow custom code Klarna payments into my store - I was wrong. I've put a job post up on people per hour and upwork, and received a few proposals from developers. Before continuing I thought I'd better check with Squarespace directly and I learnt it is not possible to integrate Klarna at all at this stage :( I was wondering whether anyone has found some workaround? I read there is Shopify cart integration way, but I don't really like it. I think it would be a very valuable feature for a lot of people up here if we could simply just integrate Klarna in similar way to Paypal and Stripe. This payment method would be very useful to me and most of the other shopping platforms already offer this integration.
  16. Due to the nature of our business (healthcare), I need to create a special payment userflow for customers who are already doing business with us and another one for new customers since we need to collect more information. Anyway we can do that? Ideally, what both type of customers answer to this form will be reflected on the Order confirmation.
  17. Site URL: https://www.ctrlpmodels.com.au/ Hi, I recently created an online shop using Squarespace and am using PayPal to handle payments. I'm having issues receiving payments from orders placed via a PC, the orders appear to process fine from Squarespace, but the funds do not appear in my PayPal balance or in my activity list. Orders placed from mobile devices work fine. I can access the Paypal Transaction Details for all orders via the Squarespace Order log, so they are making it into the PayPal system but not showing up otherwise. The only difference I can note on the Transaction Details is that the PC orders are listed as "Payment Type: Checkout" where as the mobile orders are listed as "Payment Type: Mobile payment". The Payment Status is marked as Complete as well. I have also noticed that I am not getting PayPal payment notification emails for these PC transactions, but they are deducting money from the customer's account (I have done some tests from my own personal account and the money has been deducted from my CC) so this money is off in limbo somewhere. Has anyone run into this issue before or have any ideas what might be causing it? I have posted this over on the PayPal forums too but thought someone here might have experienced this too. EDIT: On further testing it appears to be related to Firefox, I tested Chrome and the payment came through fine. Is there any fix for this issue with Firefox? Cheers, MB
  18. Hello, I'm trying to figure out a clean solution to enabling a pay-per-view + subscription option for online video content. We're looking to include webinars and teaching videos on our website, and I'm wondering if anyone has found a clean way of enabling visitors to either a) pay-per-view or b) create a subscription to access video content. I've found a few outside platforms, but they appear to be quite costly, and we'd like a clean integration into the Squarespace site. Any suggestions would be much appreciated!
  19. I am setting up a website for a client, and she's interested in creating a paywall for online videos - including payment options both as payment per video and also as member subscription. Second, she's interested in requiring payment for event registration. Essentially she's looking for new ways to offer her teaching and training, and offering her courses online seems like a smart ways to allow her to widen her audience. On Squarespace, how can I: 1) set up a paywall for individual video content? (we can use vimeo or youtube, or other video platforms as needed -- also has anyone used Zype to set up this paywall on a per video basis?) 2) offer a subscription service to unlock all video content (I saw Memberspace and Podia might be good options here?) 3) require payment for event registration Thanks for your help and suggestions here!
  20. Site URL: https://julesmarius.com/ Hello everyone, Well, we have an issue with Stripe, they won't accept our website because they say we have a high risk of disputes on payment. -Which is not true at all- I want to precise our website is in french and i highly doubt the american staff from Stripe understood what we really do. Already have more than 20 clients via paypal and still no disputes, we know everyone of them physically, if there's a problem, they will call us. Anyways, my question is : Can we connect another payment system than Stripe to accept VISA / MasterCards / AMEX etc... On our website ?? If so, how to do it ? Thanks for your help
  21. Hi all, Where can I find a developer to edit some final touches but knows css to customize a website. I'm looking for a reasonable price. Thanks. Best, Hannah
  22. Site URL: https://bikingbagels.squarespace.com/config/commerce You should make it so that someone could place and order and not have to pay on the online store. They would order of the online store and then that would pay when they had the items delivered to them
  23. Hi everyone, I'm building SS sites for new business owners (coaches and other health related services), who only need simple payment options like : pay in full with Stripe or PayPal pay in installments aka payment plans (for bigger coaching packages) Right now I'm not satisfied with SS Advanced commerce plan because if you can use the "suscription" option to create some kind of payment plan, SS confirmed that customers can cancel their "suscription" any time, and you won't even get notified. So basically right now there is no native way to do real payment plans on SS Commerce... What are you using or installing on your clients' sites for payment? I'm looking for budget friendly options as we're targeting new small business owners, France based . So far I came across Moonclerk and Acuity, any other suggestions ? Thanks for your help !
  24. Site URL: https://www.gotodcd.com/ I am currently building a site for a business and they requested a specific format for how they want their customers to pay. They want the customer to receive his/her invoice with the price on it, go to a page on the website, then input the price in a text field and pay that price. I have not found a way to make a service's price editable by the customer. I looked at the donations block which allows for editable payments however the titles on the page that say donations will not be able to pass. Is there any way I can do this with squarespace's product pages and checkout?
  25. Site URL: https://www.212renovations.com/supplies%20%20password:%202121 Hello Everyone, can anyone help me in a little css for squarespace. I want to hide the payment field in my squarespace website. I tried the class name and set body to display none but it didn't work. can you help me? I want to hide the entire payment field. here's the url. https://www.212renovations.com/supplies password: 2121
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