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  1. Site URL: https://www.emilyridout.com/membership I'm trying to integrate a payment processor that accepts monthly membership payments with the Squarespace member areas. Is there a way to integrate something other than Stripe? I would love it if I could integrate PayPal to accept monthly payments
  2. Site URL: http://www.miningworkaustralia.com When product is being purchased and the payment process arrives at the Review and purchase section it will not proceed. It will return to previous window and ask the following - Enter or select a valid billing address - The billing address is in place and correct and the notification - Enter or select a valid billing address - is present in the same window this notification show up Have been able to stop billing address requirement however at the same step as above it reverts to previous window and - - Enter or select a valid billing
  3. Hi, Has anyone tried https://partial.ly ? I use Stripe for payments on my squarespace website. I'd like to offer installment payments. Thanks.
  4. Site URL: https://www.rekhagarton.com/learn Hello, I'm trying to figure out the best way so my customers can spread the costs of buying one of my digital products? They are on the pricier side for my target market but I would love to offer the option of spreading the costs over a couple of months rather than them doing one big payment. I have paypal and stripe set up but neither seem to give me the option. I know Klarna is a service but isn't available on SS yet, is there any other one I'm completely missing? Thanks in advance.
  5. Hello, I’m very new to all this and I’m having a lot of trouble navigating the help articles. A couple of things: First, is the SquareSpace mobile website builder efficient? I will be building on an iPad Air. Second, I can’t figure out which plan fits my needs. I need a domain name and I am selling an online service by appointment. Thanks in advance.
  6. For clarity, this is for people purchasing through a Squarespace hosted ecommerce store. I am not looking to pay for my account on a payment plan.
  7. Hi all, I have recently registered with Klarna to offer pay later options in my Squarespace store. I haven't done my research prior, but was sure I will be able to somehow custom code Klarna payments into my store - I was wrong. I've put a job post up on people per hour and upwork, and received a few proposals from developers. Before continuing I thought I'd better check with Squarespace directly and I learnt it is not possible to integrate Klarna at all at this stage :( I was wondering whether anyone has found some workaround? I read there is Shopify cart integration way, but I don'
  8. Hi everyone, I'm building SS sites for new business owners (coaches and other health related services), who only need simple payment options like : pay in full with Stripe or PayPal pay in installments aka payment plans (for bigger coaching packages) Right now I'm not satisfied with SS Advanced commerce plan because if you can use the "suscription" option to create some kind of payment plan, SS confirmed that customers can cancel their "suscription" any time, and you won't even get notified. So basically right now there is no native way to do real payment plans on SS
  9. Site URL: http://tinyworkbench.co.uk The option for payment plans or similar would be very useful. I understand there's a workaround with a Shopify buy button. If anyone had any idea if there will be something like this available through Squarespace soon that would be ideal.
  10. Site URL: https://outlettenyc.com/ We are very satisfied using Square Space for our website however the fact that there is not the option to add at least one of the very popular payment options, Quadpay, Afterpay, Affirm or Klarna is very upsetting. We know as a fact that these payment options will increase our business by making purchases more accessible to our customers. If the other platform is able to incorporate them why cant Squarespace? I feel like we are losing revenue as a result. Thank you.
  11. Site URL: https://www.mitochondrialyoga.com/ My client wants to add Bitcoin as a payment option on his website, any suggestions?
  12. Site URL: https://www.modowdart.com I've just finished setting up my online shop and have had a few orders. I've connected my business paypal and confirmed the email address and everything, I have emails to the right email address informing me that customers have paid but there's no money in my paypal account. I contacted them and they said there's no transactions on this account but I can see the squarespace fee for selling products has come out so I'm very confused. I can see on my website orders page that the orders have gone through and the customers have fully paid to the correct paypal
  13. Site URL: https://www.stateshop.art/ Some of my customers have messaged me that PayPal does not work on my website. I went to the payment section under commerce and it says it is connected. I tried disconnecting and connecting again and the problem is still happening. My PayPal account is a business account and is all set up but it just doesn't load when people check out. How do I fix this? I have attached a screenshot of what happens when you click the PayPal button. RPReplay_Final1613954866.MP4
  14. Site URL: https://greyhound-beige-p6a4.squarespace.com/ Hi guys, I'm launching a new brand and I want to charge people a deposit for the products first so I can gauge how many of each product to make, where they then pay the full price when the product is shipped. Any ideas on how I could do this? Thanks! Jess
  15. Hello. I offer monthly subscriptions at regular price but I would like to add an option for an annual subscription with a discounted price. What’s the best to do this?
  16. Site URL: https://www.lakecountryyoga.net I set up a payment portal through STRIPE for my Squarespace website to funnel money for my very first yoga retreat. That worked great! Now, since I paid to have a way to sell services with Commerce on Squarespace I have a question. I teach YOGA. I would like to sell my services in the format of 10-class punchcards with a 3 month expiration date. I also need to sell $10 drop in pricing for each class as well as Monthly memberships with recurring pricing and non-recurring pricing. Is there a way to do this on Square without purch
  17. Site URL: https://jupiter.coffee I'm trying to provide a better user experience for placing orders through my website. Due to local requirements, I can only "sell" coffee in person, so I can't take payment online. I can take orders and currently I am doing so with a form. I'm starting to have enough options that a form is really getting difficult to fill out and maintain. Is there any possible way to use Squarespace's commerce platform to take orders without payment, or is there an alternative platform that would work?
  18. We are a non-profit organization and as such, need to keep our transaction fees low. We have two basic types of transactions - memberships and lessons (both have various options). Currently, we provide all the information about the membership levels and lesson types on Squarespace. When someone wants to sign up for a membership or lessons, they click a button which takes them to a 3rd party site, so that they can select their membership level or lesson option and provide payment via ACH transaction which costs only $0.25 each. We collect information in the 3rd party website - name, address
  19. Hi, I'd like to automatically charge all customers a fixed fee / gratuity (i.e. 20% of the subtotal) at checkout, but I'm unable to determine whether this is possible and, if it is possible, how I may be able to do so. Does anyone know if it is possible to do this? And if so, how? Customer support suggested that I could use the flat rate shipping functionality, which would be an okay workaround, but the fee will be labeled as a "shipping" fee on the checkout page / invoice as opposed to "gratuity." Does anyone know if the label can be modified (i.e. change "shipping" to "gratuity" on
  20. Site URL: https://www.cascadiafootandankle.com We are a medical clinic. We invoice patients their balance due after their insurance finalizes. We would like to accept payments on our website through Stripe but not sure how to do this. Everyone's balance due is different. I would like them to be able to click a button that says PAY HERE, and then enter the amount they are paying with their credit card info. Has anyone else run into this? Is this possible? Do I need a programmer to come in and do something? Thanks in advance!
  21. I am setting up a website for a client, and she's interested in creating a paywall for online videos - including payment options both as payment per video and also as member subscription. Second, she's interested in requiring payment for event registration. Essentially she's looking for new ways to offer her teaching and training, and offering her courses online seems like a smart ways to allow her to widen her audience. On Squarespace, how can I: 1) set up a paywall for individual video content? (we can use vimeo or youtube, or other video platforms as needed -- also has anyone us
  22. Hello, I'm working on a payment process that requires a large variation of possible prices, so many that it makes creating different products and variants too difficult to manage. Each customer receives a contract with a calculated price prior to coming to the page to make a payment. What we are looking for is the ability to allow the customer to enter the price directly as stated in the contract - similar to a donation block - then pass that information to the paypal integration for payment. We considered using the donation bock, but that has tax implication and forces, or so it seems, d
  23. I am setting up an ecommerce site and I am wanting to add in bank payment details on the checkout page as an option. This would just be bank information for the customer to pay into a business account. It is my understanding that I can't amend the checkout page so what is another method to integrate this? I am option to any ideas (eg. create new page with form, add text on each sale item).
  24. Site URL: http://https/www.strongmy.com/membership I'm setting up membership areas on my site and have a 3 presentation / workshop live event that I want to record and stream inside the membership area so people can join remote and have access to them later. I know this is possible for each individual event, but I was wondering if Member Areas had a way to bundle access to all at 1 discounted price. I also want to offer this later for anyone, so I didn't want to use the workaround where I would create a event ticket through my store that then delivered a link to join a free version
  25. Site URL: https://www.luxandleaf.com/ Hello everyone! I have a question regarding selling CBD products in Squarespace. So I created a website for a client who sells skincare beauty products that contain CBD oil (https://www.luxandleaf.com/). However, I wasn't able to connect Stripe or Paypal because they do not allow transactions that are for CBD. I'm looking into third-party payment processors like Foxy.io (https://www.foxy.io/squarespace) Does anyone have experience with them? and how it works? or any other suggestions?!
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