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Found 40 results

  1. So I got the importing worked out and I want to add a ton more products to a store. I exported a CSV, added another product as a test, and imported the new CSV and got the following error: "Missing column Add PRODUCT ID column" So I go to check the CSV and it's right there as the first column. I'm baffled by this one. How can I solve this? I have a ton more to add to my store.
  2. Site URL: http://www.jayneclaire.com Hello. I just signed on to Squarespace and from what I gather I am on 7.1. I have been looking around to find a way to delete all of the images in the "Imported" tab. I have a bunch of images that came over with some templates and I would like to remove them. Thank you!
  3. Hi there, Having fun with Squarespace 7.1 for the first time. Is there a way to generate a number of unique discount codes in batch? It is important for us to generate unique discount codes for our members. Creating them one by one is looooooooooong. So we're looking for a way to generate them in batches, and ideally export them from Squarespace for easier distribution. Alternatively, we're open to import coupons if this is also possible. Patrick
  4. Hello, I actually work on my personal website and I wanted to know if it was possible to import some functionality from "Rally" template. I especially look for the search bar, the social link navigation and also for my main page the index from Rally with the section manager. Is it possible? If yes what's the point to focus and not forget for the import. I work on the Lange template.
  5. It's been a while since I had a US client with Commerce needs. Do folks know if it's still the case that you have to manually set up each and every single state and local tax rate? No ability to bulk upload, and no integration with some kind of central spreadsheet that sets it up for you? I heard some murmurings that TaxJar or another extension would do this but I can't seem to see any info about that.
  6. Hi There I can not import a csv file of email addresses – always get the same error message: "The first column of your CSV must contain at least one email address." Of course first column contains nothing but an email address. Also the doc has exactly three columns as requested. Nothing works. Even if I download a list that has been created within squarespace, open, export from numbers as csv and import it again – I get the same message. Also tried to export on an pc and exel > same result. I'm desperate. Has anyone experienced issues like these and has an idea how to solve?
  7. I understand that Squarespace does not have a tool with which to import Drupal. Does anyone know of a decent work-around, e.g., importing from Drupal to WordPress and then using Squarespace's WordPress-import tool? Esp. to import blog text and metadata. Thanks!
  8. Hi, I cannot upload a CSV PRODUCT IMPORT file to any of my sites. I have tried on three of them. I get the same error on all three. Is anyone else having this issue? Support couldn't do it either. They checked the formatting and it was correct. My issues has been bumped up but now i am waiting. i have 1000's of products to import. HEEEELP Thanks
  9. I've loaded some products into Squarespace and did a download of the products I loaded into an excel spreadsheet. It seems to be missing data for "Additional info". Has anyone else run into this? I see all of the other data fields I need except for this one. "Additional info" has it's own tab in between "Pricing & Varients" and "Form".
  10. Hey everybody, our set-up: E-Commerce via Squarespare Collecting E-Mail Consent within Check-Out as well as Pop-up Interface to Mail Chimp E-Mail List managed at Mailchimp Customer stored at Squarespace Recently we are thinking to switch from Mailchimp to Squarespace E-Mail. What is the best way to re-import our E-Mailing List from Mailchimp to Squarespare, especially in terms of merging / migrating the marketing consents? Best, Florian
  11. Site URL: http://www.shapelyevents.com/shop Hello, please help! again. I am to switch my site from squarespace 7.0 to 7.1. In that I realize that I have to start from scratch. I'm starting with my store and i'm trying to get my inventory from one site to another using the csv sheet as recommended. I exported it from my current live squarespace store. I HAVE NOT EDITED IT. LEFT IT AS IS! When i try to import it on the new platform, 7.1, i'm getting an error message and nothing is changing. I would hat to have to manually add all these items. I dont understand why there's an error if I havent changed anything. Things to note: - I am still in my trial period. I haven't made the site live as yet being that I wanted to build it then launch it when I can swap it out with the current one. Is this a factor? because I'm also getting a pop up telling me that certain features are only available in a commerce plan but I would think I could be able to build out my store using the imported csv before I launch it. I've attached photos of my process and what I'm getting. Someone...anyone...please help.
  12. Hi I have recently migrated from Shopify to SquareSpace and I am writing this post to start a conversation about the whys and hows of this failure. If there is a direct import option, one would think that a script will reformat the CSV file to be acceptable. This is not the case. I contacted customer support and they answer was " we do not control what Shopify does", this is just an unacceptable answer. If there is an option advertised to work, we, the customers, expect it to work. The least that can happen is to post a message saying the third party service has changed things as we are working on it. I have spent days trying to figure this out to no avail. To newcomers, this will have to be done manually by changing the column headers in your Shopify exported CSV and deleting the remainder. I hope I am wrong, this is why I am starting a conversation here.
  13. Site URL: https://pharaohsdreammuseum.com So I wanted to import reviews from my etsy shop to add to my shop page. I was able to download the data and it came in JSON file. However, trying to import this into Squarepace has proven to be a nightmare. Does anyone know how to do this??
  14. had a CLEAN list of 1400 emails and Squarespace import wouldn't allow it. I split into smaller lists of 333 each and IT WORKED! hope this helps yoU!
  15. Is there a way to search imported images? If not, that would be a FANTASTIC feature to add
  16. JoPV

    CSV variants

    Hi all, I have over 1000 products that I have managed to import, however, I am struggling with the product variants. When I upload, the variants seem to import into the product but it doesn't create individual entries, I can do this manually on separate line entries but this would take me forever and I need to import my live file every day. Any ideas on how I fix this, please?
  17. I'm really lost for what to do here, and this is happening with several examples of email lists in csv format. I am trying to import a CSV of email signups that were people who came directly to a landing page and entered their information in order to receive ticket presale notifications. All of the emails are valid (I even recognize a handful of them) and are 100% voluntary signups of people who engage with our business. Additionally, there are a few I am importing from venues we work with. They are lists on which people opted into marketing communications. As for the quality of these email addresses, they MUST be real and valid and properly formatted - these are emails the customer used to receive order confirmations and tickets in order to attend an event. So in all of these cases, I get that error message, which is making me entirely regret migrating from MailChimp to SquareSpace for this part of our business. I get that spam and quality of email lists are a thing, I just can't think of a better example than voluntary signups by people who are clearly real individuals? I need a rather urgent resolution on this or else I will have to go back to MailChimp, so any help is appreciated!
  18. Since I cannot find any answers online I will ask here. I am exporting blog posts from one squarespace 7 site and trying to import them into another squarespace 7 site. I am using the wordpress import and export xml file, and it keeps failing. The one time it worked, instead of importing the blog posts, it imported all of the pages from the site, which I thought wasnt even possible. anyway, I need to simple just import the blog posts. any thoughts? I keep getting this error. Thanks — WORDPRESS Import complete. Status: Failed — The import has failed. — com.squarespace.v6.business.content.exceptions.InvalidContentItemException: urlId cannot be null: 9DXR4ELWSH3NLRACA2AM — Importing data from WORDPRESS.
  19. Hi, I'm hoping to import a pretty large blog from wordpress in XML format. When I tried my first import, the blog posts lost all line breaks. The XML looks like this: <content:encoded><![CDATA[this is paragraph 1. This is paragraph 2]]></content:encoded> But it will come out like this: (Note the lack of space after "." This is paragraph1.This is paragraph 2 Is there a way to edit the XML so that the content imports correctly? Thanks
  20. Imported (uploaded) images are accessible in new image blocks from the Search For Image > Imported section. I've had my site for several years and it's gone through drastic revamps in that time. Now, the oldest images are still there, despite no longer being in use on any existent page. How do I delete these outdated imported images? I can't find any option for it even though it seems like something so straightforward should have a very simple answer. Thanks!
  21. Hi everyone. I have a question about product importing on a new site. I have a client who is sitting on a bespoke CMS for his online business and has been left in the lurch by his previous developer. I've recommended he migrates to a better supported platform that can be managed and maintained by him or any Squarespace developer. However, he has 100's of products that would need to be migrated. I've managed to get in to the MySQL database where his products are listed and assume I can export that as a CSV. I also see that I can Import a CSV to an existing product page in Squarespace. If that product Page is blank, can I simply import the exported CSV. I'm assuming I would need to change the column headings of the exported CSV to match the Squarespace headings. But what if there were blank fields, such as SKU. If anyone has any advice on this or has experience of doing similar it would be great to hear from you. I appreciate I don't think images come over as part of any import do that may need to be manual. Thanks in advance.
  22. Site URL: http://www.nico-young.squarespace.com Can anyone help me with this? I reached the max amount of pages on my Squarespace 5 site, so I have to migrate to squarespace 7. This should be a painless process though, due to the import feature. However, I've been trying over and over to use the import feature to import my Squarespace 5 site to my Squarespace 7 site, but the import keeps failing. I enter in the site url, then the password as it asks. but it always fails. It seems like I'm doing everything right, yet it always fails. I would really appreciate some help, thank you!
  23. Site URL: https://orange-raspberry-7c66.squarespace.com Hi! When I go to import from a V5 site, I do not get what is shown in the instructions. The only options are WordPress, Tumblr, and Blogger; but I need V5. Any advice on this? Thanks, -Devan
  24. I have about 10,000 inventory items and I want to be able to import the into squarespace and associate an image location in the file so that I don't have to manually go in and assign each image to each inventory item. Any idea if there is a 3rd party or code out there to be able to do this?
  25. Hello! I just imported a wordpress site into my squarespace and it imported all of my wordpress blog posts as squarespace blog posts- I would like to convert the blog posts to squarespace pages Is there a way to A. convert squarespace blog posts to squarespace pages OR B. import wordpress blog posts as squarespace pages? Any tips or suggestions would be infinitely appreciated thank you!!
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