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  1. Hello there. I'm new to Squarespace and I am struggling with a couple things in the scheduling area. We are a company that services other companies - not individuals. When setting up my customers to send out my reminders etc. It's insisting that I enter a first and last name. For us this does not exist. Is there any way of changing the heading criteria so that I can set it up for a companies name? Also how do i ensure the software is communicating with my accounting program so that I don't have to enter new customers in both? If I update in my bookeeping software will it updat
  2. Site URL: https://www.warnermedia.com Hi all, Hope you are all well. Recently or a few years ago WarnerMedia Used the Hamburgers menu from Jonsuh and I love that hamburgers menu! and im wanting to get that Hamburgers menu on to my site. Jonsuh has allready uploaded the files onto github, Any help would be appreciated. My Squarespace Site is: https://www.ztfmedia.co.uk
  3. Site URL: https://coyote-pentagon-k4wx.squarespace.com/ I'm in my trial period. My biggest reason for hesitance is the wordpress blog import. The posts appear to be in order. But there are a few issues right now: In WP I'd usually use the featured image as the first image within the post content. It appears that the featured image is being inserted by SquareSpace at the beginning of the post. I'd rather not edit all of the posts to delete the duplicate image The .xml lines that would have been br within WP have this character. \x{0D} Do I need to delete that from the f
  4. Hello looking to import blog artices from a big commerce site. is anyone familiar with this or is it possible? i should be able to get a csv file of the articles, from big commerce to import. thanks.
  5. I'm still in the trial period and trying to decide whether to go ahead with SquareSpace. I have a Wordpress blog with several hundred blog posts. I've read the instructions and have exported to XML from my current site, and imported into SquareSpace. I've 2 or 3 immediate problems: The posts are in the wrong date order. The later ones are broadly in the right order but the older ones are all over the place. Question: what might be causing this? Is it connected to categories and tags? A lot of the formatting seems broken. I seem to be losing carriage returns, plus in I'm missing a
  6. I'm really lost for what to do here, and this is happening with several examples of email lists in csv format. I am trying to import a CSV of email signups that were people who came directly to a landing page and entered their information in order to receive ticket presale notifications. All of the emails are valid (I even recognize a handful of them) and are 100% voluntary signups of people who engage with our business. Additionally, there are a few I am importing from venues we work with. They are lists on which people opted into marketing communications. As for the quality of t
  7. Hi there, Having fun with Squarespace 7.1 for the first time. Is there a way to generate a number of unique discount codes in batch? It is important for us to generate unique discount codes for our members. Creating them one by one is looooooooooong. So we're looking for a way to generate them in batches, and ideally export them from Squarespace for easier distribution. Alternatively, we're open to import coupons if this is also possible. Patrick
  8. I have fund I have hundred images on the imported section, and I can not delete them....
  9. When I try to upload a new image to my page, I click on the box with the up arrow...nothing (left side of website page when in edit mode; see snip below). I tried the Image Settings, Content, and try to click the Up arrow "image" to search for the image I want...nothing (snip 2 below). Doesn't want me to be able to search my own desktop for my own images. When I click the box below that say "Search for Images" it brings me to the stock images listed as FREE or Premium. What the heck? I thought I could load my own artwork!
  10. Hi all. I've imported products from a Shopify catalogue to my Squarespace site and it worked a treat. All there cosy in my Inventory... Does anyone have any ideas on how to get them from the inventory and onto a product page? I've tried everything to my knowledge! 🧐 Thanks in advance, M
  11. It's been a while since I had a US client with Commerce needs. Do folks know if it's still the case that you have to manually set up each and every single state and local tax rate? No ability to bulk upload, and no integration with some kind of central spreadsheet that sets it up for you? I heard some murmurings that TaxJar or another extension would do this but I can't seem to see any info about that.
  12. I am in the process of importing my products with the upload template CSV. I have all of my images hosted within our company Google drive, and have added the public share links to my CSV under "Hosted Image URLs." After importing, though, only a blank square with a grey diagonal slash is visible where an imported photo should be. My guess is this is because my URLs don't end in .jpeg, .png, etc. Is there a way to get a link to my images hosted in Drive so that I won't encounter this problem? Is there a different hosting service I should be using that will automatically generate a li
  13. JoPV

    CSV variants

    Hi all, I have over 1000 products that I have managed to import, however, I am struggling with the product variants. When I upload, the variants seem to import into the product but it doesn't create individual entries, I can do this manually on separate line entries but this would take me forever and I need to import my live file every day. Any ideas on how I fix this, please?
  14. Site URL: https://betsysharptile.com/ So as I write this, it's a couple days into SS's second round of "escalated review." No solution forthcoming yet. When I do an image search of my own imported images, I only see about 2/3 of the thumbnails. The rest of the images that I previously uploaded just show up as blank squares and rectangles. However, if I click on one of those blank squares, I can add the actual photo behind it to whatever gallery or page I'm building. So, the uploaded photo is still there; I just can't see it until I add it to a page. The lower-level SS helpers can s
  15. When importing inventory into Facebook commerce via the data feed "Variant" data is not recognized by Facebook. Thus my Facebook and Instagram shop show no variants such as Size and Color variants. Has anyone found a solution to this? I found a solution to the inventory not being recognized and showing items "Out of Stock". To resolve that you have to create a rule in Facebook in the data feed (coming from Squarespace). Set the rule to "Inventory" and a number 1 or higher. Then your products will be in stock. Trying to resolve the variant issue now.
  16. I am in the process of importing my products using the upload template CSV. Many of my products have multiple variants. According the the documentation, "you only need to enter the Products Page URL for the first variant." When I leave the "Product Page" column empty for variants, however, I receive an error for each after import reading: Product page not found Make sure the URL corresponds to an existing product page When I try filling in the "Product Page" column for each of the variants (I am using "shop"), the system interpr
  17. So I got the importing worked out and I want to add a ton more products to a store. I exported a CSV, added another product as a test, and imported the new CSV and got the following error: "Missing column Add PRODUCT ID column" So I go to check the CSV and it's right there as the first column. I'm baffled by this one. How can I solve this? I have a ton more to add to my store.
  18. I am just getting started making a webpage with square space. All my images are currently stored in a google drive. Is there a way to insert them in the webpage from google drive? Or do the photos need to be stored on my computer?
  19. How can I delete images from the "imported gallery"? I have uploaded images that look the same but are vastly different in resolution, size and crop. It is confusing to know which images I am using on the website and which I am not. I want to delete or designate the images I am not using so I can organize my "imported gallery" Thank you so much for your professional advice.
  20. Is there a way to upload/import/feed in data from Google Sheets to a Squarespace website so that certain fields are automatically updated? (fields like title, home page image, etc.) Basically I want to enable a "demo" website for clients or myself to easily enter information and have the website populate with the updated data so clients can see in either real-time (or at least cut my manual entering time down) their customized web page.
  21. Hello, I just open an online vintage clothes store ! I'm working with instagram shopping. The things is, i'm making drops everyday at around 20:00 ! So i'm putting my products hidden during the day, then i'm posting them at the right time. My problem is, instagram takes a while to approve the product so people can't see the products tags during the time that the product isn't approve. So i want to put my product on facebook shopping during the day, so facebook has time to approve the product. The problem is, the data feed of facebook don't post hidden product in my squar
  22. Hi There I can not import a csv file of email addresses – always get the same error message: "The first column of your CSV must contain at least one email address." Of course first column contains nothing but an email address. Also the doc has exactly three columns as requested. Nothing works. Even if I download a list that has been created within squarespace, open, export from numbers as csv and import it again – I get the same message. Also tried to export on an pc and exel > same result. I'm desperate. Has anyone experienced issues like these and has an idea
  23. Hi guys - I tried to find som already uploaded content, but i gave up since theres over 500 images. I thought ok wheres the filter button? Like date uploaded, or search for names. But i couldn't find it. Do you know where it is? I also thought ok i will just delete some of the unsused files. But i can't find that either. Im lost 😞
  24. Site URL: http://www.jayneclaire.com Hello. I just signed on to Squarespace and from what I gather I am on 7.1. I have been looking around to find a way to delete all of the images in the "Imported" tab. I have a bunch of images that came over with some templates and I would like to remove them. Thank you!
  25. Greetings, I want to add additional photos to an existing gallery and from what I can tell this option doesn't exist. I go to my gallery block, hit edit. In here, one will notice several options. Content, Design at the top and Upload Media and Use Existing Gallery as selections. When I click Upload Media, one has two options. Either click Upload Images or click the plus (+) sign in the bottom right hand corner (which allows you to search through already uploaded images - which is helpful). When I click search, one has the three options above. Free, Premium and Imported. I click Importe
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