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About Me




Expert ID

  1. Hi there, I have a list of names I need to display on a Squarespace site like a team page. Ideally it would be formatted like a blog or a content section so I can update the names or add a link/image in the future. Currently in a csv but could be reformatted. So far everything seems to require manual input. Any ideas? Is there a way to structure my file so that Squarespace will import it through the Wordpress import function? Or should I use a custom code block to create a table of sorts? Really hoping to avoid manually entering all 140 names. Thanks!
  2. Hey folks, I've been putting my head through the drywall on this for a bit, and can't figure it out. I have a free trial currently, and have imported my WP site over into SS already. On that site, I have one page dedicated to each of my podcasts, where listeners can go to find old eps of that particular show. I'm trying to do the same thing in SS but I cannot figure out how. I don't want the archive text block, I'd like each show (blog post) to display on the parent page for the show, if that makes sense. So under the "Archives" menu on the main page, I'd like to have each show nested in there, and then when you click on a show from that dropdown, you can then see all the show posts (blogs) on that page. This seems doable, but I cannot figure it out. I get maybe halfway there (moving all relevant show posts to a page), but cannot get that page to display the posts I have moved.
  3. Used the Asset Library, and I guess it works... but... 1. What bothers me is that I can't add custom folders. For me who have loads and loads of images. It would be perfect to be able to add each sections images to a separate folder, and add an individual name to it. In addition it would, I guess, reduce the stress on the performance trying to generate thumbnails of 1000s of images each time I try to fint a specific one. 2. It would also be perfect if I could search on a title and remove duplicates. Because right now - the search function seems to be out of order.
  4. I am in the process of importing my products using the upload template CSV. Many of my products have multiple variants. According the the documentation, "you only need to enter the Products Page URL for the first variant." When I leave the "Product Page" column empty for variants, however, I receive an error for each after import reading: Product page not found Make sure the URL corresponds to an existing product page When I try filling in the "Product Page" column for each of the variants (I am using "shop"), the system interprets each row as its own unique product, and I have a bunch of unnamed products rather than variants. As far as I can tell after many reviews, there are no other errors within my CSV.
  5. Site URL: http://fintanfoto.com Hello new to squarespace and finding the image upload system tedious. Used to Joomla/wordpress design parameters for years. I have a lot of images I would like to showcase on my site here, and uploading one image at a time is tedious. Is the any way I can batch upload images to the library or from google drive/dropbox? I would like to assign a image folder to each project page and then be able to construct the "look" from there. Any ideas would be very helpful. Cheers
  6. I am brand new to SquareSpace and am rapidly trying to transition from WordPress to SquareSpace. I successfully imported my WordPress site. All of my previous text links to pdfs show as active, however, when I click on them nothing displays. If I go to one of the links and attempt to reattached the file by selecting it from available uploaded files, again nothing happens after clicking save. I did a quick search and I have ~60± files that need to be fixed. Has anyone run into this? If so, what worked for you?
  7. Since I cannot find any answers online I will ask here. I am exporting blog posts from one squarespace 7 site and trying to import them into another squarespace 7 site. I am using the wordpress import and export xml file, and it keeps failing. The one time it worked, instead of importing the blog posts, it imported all of the pages from the site, which I thought wasnt even possible. anyway, I need to simple just import the blog posts. any thoughts? I keep getting this error. Thanks — WORDPRESS Import complete. Status: Failed — The import has failed. — com.squarespace.v6.business.content.exceptions.InvalidContentItemException: urlId cannot be null: 9DXR4ELWSH3NLRACA2AM — Importing data from WORDPRESS.
  8. Hi all - we want to use SquareSpace for our email marketing campaigns, but I'm having a very hard time finding info on importing contacts with anything other than name and email address. I have 20K contacts I need to import with tags for different labels that I can then use to assign to different email lists. Is there any mass way to tag several contacts at once upon import? So far I've only been able to find out how to do this manually and it's hugely prohibitive to us onboarding. Am I missing something? TIA for your help--
  9. I'm not seeing anythign wrong with the xml Here are the error messages I'm getting — Importing data from WORDPRESS. — Import file appears to be incomplete. Please check the file and try again. — WORDPRESS Import complete. Status: Failed
  10. Hi There I can not import a csv file of email addresses – always get the same error message: "The first column of your CSV must contain at least one email address." Of course first column contains nothing but an email address. Also the doc has exactly three columns as requested. Nothing works. Even if I download a list that has been created within squarespace, open, export from numbers as csv and import it again – I get the same message. Also tried to export on an pc and exel > same result. I'm desperate. Has anyone experienced issues like these and has an idea how to solve?
  11. I followed squarespace format to import products in Bulk. No matter what I try I get this error message: add product type column. Could you help me resolving this issue?
  12. Hello SS Forum! Has anyone worked out how to make folders in the image 'My Library' section - it'd be great to put all images for each website you create in subfolders..... any ideas would be much appreciated - TIA, Angie 🙂
  13. Migrating from 7.0 to 7.1. I have moved pages to the 7.1 site and now need to move the blog. I need to keep/restore blog comments, so have exported to Wordpress and imported into the 7.1 site. * Zero images imported. * Comments have imported but are not viewing on the actual blog posts. Comments are enabled globally and on the blog pages. Has a single person successfully used this method to restore blog comments in a 7.1 site? Has anyone successfully imported blog images using this method (import into Wordpress and then import into 7.1)? I contacted Squarespace support (usually amazing) but no help at all this time. Thank you to anyone that can save me!
  14. Hello! Does anyone know if FileZilla is compatible with Squarespace 7.1 or if Squarespace itself has similar capabilities? My organization uses FileZilla to link to files attached in newsletters, etc. and we are able to reupload those files if edits are made to the same link so that clients can continue to access the updated file from the original link. We are trying to switch to Squarespace but need this functionality. The file upload option doesn't seem to suffice because it creates the URL for you, so a new file will have a new URL. I saw some saying that FileZilla doesn't work with Squarespace 7.1. Thank you for your help!
  15. So I got the importing worked out and I want to add a ton more products to a store. I exported a CSV, added another product as a test, and imported the new CSV and got the following error: "Missing column Add PRODUCT ID column" So I go to check the CSV and it's right there as the first column. I'm baffled by this one. How can I solve this? I have a ton more to add to my store.
  16. Is there any way to work around getting all the images from one Squarespace site to another? The import function is broken, per Squarespace, and they only recommend I manually download/upload each image (over 100 blogs!). Does anyone have a work-around?
  17. Greetings, I have lots of articles (more than 30) in Markdown (coming from another platform) I want to import into my Squarespace website. Is there a smart way (with less friction as possible) to import them? I don't want to manually copy/paste more so many articles. Thank you!
  18. Hi is there a way to import new products to a website? I'm starting from scratch and have over 400 products but when I try to import it keeps telling me it can't find the product page. I don't seriously need to manually add 400 products one by one do i???? thanks
  19. Hello! I am rebranding and creating a new website and was wondering if you guys could help me with my file importing. I am getting this error Incorrect format Every set of option values must be unique I am not sure what to do as my option values are what is most important because there are so many iterations. Do you guys have any suggestions on what to do? Previous site as example: https://www.lizachild.com/the-collection/the-empyrean-4-piece-suite you can choose # of sets, paper type, printing method etc. Would absolutely appreciate any help in making this easier so I don't have to start from scratch creating all these variants again.
  20. Hey! I'm working on a site and I played around the options (newest version of Squarespace) a lot. This uploaded the "dummy-images" on the site every time and now when browsing uploaded images it is hard to find the relevant pics. How do I manage the images uploaded to the site? I'd really like to remove all of the unused images. Screenshot from the media browser below.
  21. Imported (uploaded) images are accessible in new image blocks from the Search For Image > Imported section. I've had my site for several years and it's gone through drastic revamps in that time. Now, the oldest images are still there, despite no longer being in use on any existent page. How do I delete these outdated imported images? I can't find any option for it even though it seems like something so straightforward should have a very simple answer. Thanks!
  22. Site URL: https://www.transformational-empowerment.com Hi all, I am quite new to Square space and trying to import subscribers to my mailing list via a cdv file. This file looks correctly set up to me, first column email addresses, then first name, last name. But an error message appears, telling me the first column needs to contain at least one valid email address. Working on MacOS 10.15.7 MacBook Air. Happens in Safari, Chrome and Opera bowser. Anybody how could give me a hit or help? Best, Christian
  23. I'm really lost for what to do here, and this is happening with several examples of email lists in csv format. I am trying to import a CSV of email signups that were people who came directly to a landing page and entered their information in order to receive ticket presale notifications. All of the emails are valid (I even recognize a handful of them) and are 100% voluntary signups of people who engage with our business. Additionally, there are a few I am importing from venues we work with. They are lists on which people opted into marketing communications. As for the quality of these email addresses, they MUST be real and valid and properly formatted - these are emails the customer used to receive order confirmations and tickets in order to attend an event. So in all of these cases, I get that error message, which is making me entirely regret migrating from MailChimp to SquareSpace for this part of our business. I get that spam and quality of email lists are a thing, I just can't think of a better example than voluntary signups by people who are clearly real individuals? I need a rather urgent resolution on this or else I will have to go back to MailChimp, so any help is appreciated!
  24. We have a client who would like the ability to import content specifically into a List Section (fields: title, body). They just have a lot of list items that change frequently and they do not want to have to manually review and enter them each time. I haven't had any luck searching, anyone know of anything (plugin etc.) that can handle this? Thanks!
  25. Has anyone successfully imported Appointments when first migrating data into Scheduling - without having to merge client accounts? (Combine duplicate client profiles) I've checked the help. What I have found is that it shows up on the client account but you STILL have to combine the data. I have included all seperate fields to match the original account. I tested merging the account first and last name. Still same result. I also tested leaving fields off, like phone number. Our accounts have : first name, last name, email and phone. I am trying to avoid going into every single account to merge the data. HELP. OR do we not import the Client account data at all?? Doesn't make sense to me as the Client is the master data. TIA Jac
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