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  1. Site URL: http://fintanfoto.com Hello new to squarespace and finding the image upload system tedious. Used to Joomla/wordpress design parameters for years. I have a lot of images I would like to showcase on my site here, and uploading one image at a time is tedious. Is the any way I can batch upload images to the library or from google drive/dropbox? I would like to assign a image folder to each project page and then be able to construct the "look" from there. Any ideas would be very helpful. Cheers
  2. Greetings, I have lots of articles (more than 30) in Markdown (coming from another platform) I want to import into my Squarespace website. Is there a smart way (with less friction as possible) to import them? I don't want to manually copy/paste more so many articles. Thank you!
  3. Imported (uploaded) images are accessible in new image blocks from the Search For Image > Imported section. I've had my site for several years and it's gone through drastic revamps in that time. Now, the oldest images are still there, despite no longer being in use on any existent page. How do I delete these outdated imported images? I can't find any option for it even though it seems like something so straightforward should have a very simple answer. Thanks!
  4. Hi is there a way to import new products to a website? I'm starting from scratch and have over 400 products but when I try to import it keeps telling me it can't find the product page. I don't seriously need to manually add 400 products one by one do i???? thanks
  5. Hello! I am rebranding and creating a new website and was wondering if you guys could help me with my file importing. I am getting this error Incorrect format Every set of option values must be unique I am not sure what to do as my option values are what is most important because there are so many iterations. Do you guys have any suggestions on what to do? Previous site as example: https://www.lizachild.com/the-collection/the-empyrean-4-piece-suite you can choose # of sets, paper type, printing method etc. Would absolutely appreciate any help in making this easier so I don't have to start from scratch creating all these variants again.
  6. Hey! I'm working on a site and I played around the options (newest version of Squarespace) a lot. This uploaded the "dummy-images" on the site every time and now when browsing uploaded images it is hard to find the relevant pics. How do I manage the images uploaded to the site? I'd really like to remove all of the unused images. Screenshot from the media browser below.
  7. Site URL: https://www.transformational-empowerment.com Hi all, I am quite new to Square space and trying to import subscribers to my mailing list via a cdv file. This file looks correctly set up to me, first column email addresses, then first name, last name. But an error message appears, telling me the first column needs to contain at least one valid email address. Working on MacOS 10.15.7 MacBook Air. Happens in Safari, Chrome and Opera bowser. Anybody how could give me a hit or help? Best, Christian
  8. I am in the process of importing my products with the upload template CSV. I have all of my images hosted within our company Google drive, and have added the public share links to my CSV under "Hosted Image URLs." After importing, though, only a blank square with a grey diagonal slash is visible where an imported photo should be. My guess is this is because my URLs don't end in .jpeg, .png, etc. Is there a way to get a link to my images hosted in Drive so that I won't encounter this problem? Is there a different hosting service I should be using that will automatically generate a link with an image extension?
  9. I'm really lost for what to do here, and this is happening with several examples of email lists in csv format. I am trying to import a CSV of email signups that were people who came directly to a landing page and entered their information in order to receive ticket presale notifications. All of the emails are valid (I even recognize a handful of them) and are 100% voluntary signups of people who engage with our business. Additionally, there are a few I am importing from venues we work with. They are lists on which people opted into marketing communications. As for the quality of these email addresses, they MUST be real and valid and properly formatted - these are emails the customer used to receive order confirmations and tickets in order to attend an event. So in all of these cases, I get that error message, which is making me entirely regret migrating from MailChimp to SquareSpace for this part of our business. I get that spam and quality of email lists are a thing, I just can't think of a better example than voluntary signups by people who are clearly real individuals? I need a rather urgent resolution on this or else I will have to go back to MailChimp, so any help is appreciated!
  10. So I got the importing worked out and I want to add a ton more products to a store. I exported a CSV, added another product as a test, and imported the new CSV and got the following error: "Missing column Add PRODUCT ID column" So I go to check the CSV and it's right there as the first column. I'm baffled by this one. How can I solve this? I have a ton more to add to my store.
  11. We have a client who would like the ability to import content specifically into a List Section (fields: title, body). They just have a lot of list items that change frequently and they do not want to have to manually review and enter them each time. I haven't had any luck searching, anyone know of anything (plugin etc.) that can handle this? Thanks!
  12. Has anyone successfully imported Appointments when first migrating data into Scheduling - without having to merge client accounts? (Combine duplicate client profiles) I've checked the help. What I have found is that it shows up on the client account but you STILL have to combine the data. I have included all seperate fields to match the original account. I tested merging the account first and last name. Still same result. I also tested leaving fields off, like phone number. Our accounts have : first name, last name, email and phone. I am trying to avoid going into every single account to merge the data. HELP. OR do we not import the Client account data at all?? Doesn't make sense to me as the Client is the master data. TIA Jac
  13. I have about 10,000 inventory items and I want to be able to import the into squarespace and associate an image location in the file so that I don't have to manually go in and assign each image to each inventory item. Any idea if there is a 3rd party or code out there to be able to do this?
  14. Site URL: https://www.chasethesummit.com I'm trying to import my wordpress blog content into Squarespace. There's around 200 posts and all of them contain multiple attached images. For whatever reason the "regular" wordpress import tool didn't work for me so I opted to use the "advanced" tool by uploading my exported XML file from my wordpress installation. The file uploads, and then goes into a "processing" state for several hours until it ultimately stalls. The status bar fills up indicating the import is complete, but the status says "Scheduled" and stays this way forever. I tried reaching out to Customer Service in the live chat and they were no help at all just directing me to "help articles" that repeat the process I already did. My XML files are clean, the links work. What's going on here? Can anyone help me?
  15. Hi there, Having fun with Squarespace 7.1 for the first time. Is there a way to generate a number of unique discount codes in batch? It is important for us to generate unique discount codes for our members. Creating them one by one is looooooooooong. So we're looking for a way to generate them in batches, and ideally export them from Squarespace for easier distribution. Alternatively, we're open to import coupons if this is also possible. Patrick
  16. I have designed my site and now ready to import product inventory. Is there a way to import "additional info" or does it have to be added to each product individually. I am asking because there is not a column for it on the "csv" template.
  17. Hi There! I'm wanting to bulk import lots of blog posts from a Wordpress site, I had no trouble with the import for all posts. However, even after the import is successful, I'm unable to see where all the posts exist. I want to utilize them on my blog page. Appreciate any insight here, seems like a problem for many users, but I've not been able to find a solution and I would very much like to avoid the manual work. Thanks! Tallulah Bluewater Road Tech & Design
  18. Site URL: https://hyperboloid-sepia-82f5.squarespace.com/ Hello, I am working to import a Wordpress blog (only the posts) to a new Squarespace website (https://hyperboloid-sepia-82f5.squarespace.com/) and I have followed the instructions listed here: https://support.squarespace.com/hc/en-us/articles/206543957. Both times I chose the Advanced option and exported only the "posts" from the Wordpress backend and downloaded the .xml file. The first time I did all posts. The second time I did all posts since January 2019. Both times I got a "success" message as you can see in my screenshots below. However, these posts are nowhere to be found. From my understanding they should be in the unlinked pages area... however there is nothing there. I would really appreciate any help you can provide. Thank you!
  19. Hi. I'm totally new to Squarespace, a backend programmer thrust into this role by company needs. In brief: Our company has a website on Squarespace. I have a process on a remote server that periodically creates new images. I want to upload those images automatically (sftp or some other secure service) to the company website, over-writing any old images, and have the web page display the latest. I have no clue where to start. How do I upload files? Where do they live, once uploaded? How do I get the Squarespace block to pick up the latest image? I'm used to a Linux command prompt, so everything is opaque here... Can you point me to documentation, suggestions, or something to get me started? Thanks.
  20. Site URL: http://www.shapelyevents.com/shop Hello, please help! again. I am to switch my site from squarespace 7.0 to 7.1. In that I realize that I have to start from scratch. I'm starting with my store and i'm trying to get my inventory from one site to another using the csv sheet as recommended. I exported it from my current live squarespace store. I HAVE NOT EDITED IT. LEFT IT AS IS! When i try to import it on the new platform, 7.1, i'm getting an error message and nothing is changing. I would hat to have to manually add all these items. I dont understand why there's an error if I havent changed anything. Things to note: - I am still in my trial period. I haven't made the site live as yet being that I wanted to build it then launch it when I can swap it out with the current one. Is this a factor? because I'm also getting a pop up telling me that certain features are only available in a commerce plan but I would think I could be able to build out my store using the imported csv before I launch it. I've attached photos of my process and what I'm getting. Someone...anyone...please help.
  21. Hi everyone. I have a question about product importing on a new site. I have a client who is sitting on a bespoke CMS for his online business and has been left in the lurch by his previous developer. I've recommended he migrates to a better supported platform that can be managed and maintained by him or any Squarespace developer. However, he has 100's of products that would need to be migrated. I've managed to get in to the MySQL database where his products are listed and assume I can export that as a CSV. I also see that I can Import a CSV to an existing product page in Squarespace. If that product Page is blank, can I simply import the exported CSV. I'm assuming I would need to change the column headings of the exported CSV to match the Squarespace headings. But what if there were blank fields, such as SKU. If anyone has any advice on this or has experience of doing similar it would be great to hear from you. I appreciate I don't think images come over as part of any import do that may need to be manual. Thanks in advance.
  22. Hello guys, did someone had issue with imported products? When I want to add them in summary field they are named imported products. I have tried to see where I can change that name. I see that those products are in the folder /imported-products/ and when I can't change that. Thank you
  23. Hi I'm trying to do batch editing of my inventory but I can't import anything. "The file product_import-v1.csv does not appear to be a supported file." No matter what I do, I get the same error. I use OpenOffice Calc to edit it so I thought maybe it's modifying the file in some way that makes it invalid, but I've ruled that out because I can't even import the sample csv template immediately after downloading it. Like, I click "download csv template" then click "upload squarespace csv" and put the same file back in and it gives me the error.
  24. It's been a while since I had a US client with Commerce needs. Do folks know if it's still the case that you have to manually set up each and every single state and local tax rate? No ability to bulk upload, and no integration with some kind of central spreadsheet that sets it up for you? I heard some murmurings that TaxJar or another extension would do this but I can't seem to see any info about that.
  25. My site is being developed but I ran into a problem. I was having issues with the breadcrumbs going to the wrong page so I exported my product (csv) cleared it out and attempted to import them. I downloaded the CSV template and used that (which was identical to the export too BTW) I am getting an error Saying no PRODUCT ID so Question-- can anyone help???
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