Search the Community

Hello everyone! I'm using the Supply template on my website (https://www.snjc.world/), I know it's an old one that's not updated anymore but I really like the sidebar menu. The only thing that I really don't like about this theme is the lack of customization regarding the cart button. I was wondering if anyone knew how to tweak it a bit just to match the rest of my website, changing the font to match my theme and also replace the gradient in the background by a solid black or grey color. If anyone knows a bit of CSS to change those two points that would be great ! Thank you, Sam.

Is there a way I can add code to increase the size of the font or add a big logo on the shopping cart in the top right of my website? At the minute, I fear it's getting lost and people won't be able to find it to check out.

How do I follow-up with an email to customer's starting a shopping cart and abandoning items?

I want to empty out the cart when I press a button. I tried setting the "CART" cookie value to null but that didn't do anything. Any Ideas? Help would be appreciated im using the Brine Template.

Hi All, Currently when a customer goes to my site and adds a product it marks the product as added and indicates that the cart has (x) number of items in it. No further action is taken. This is manageable on a computer, but it's a problem on the mobile view. The cart icon isn't shown on the mobile view; you have to click the menu button to expand it. As a user it's not the most intuitive experience. I would like to either a) direct the customer to the cart after adding a product and provide them with "Continue Shopping" option (continue shopping currently only shows if the cart is empty), or b) provide a pop up or additional buttons that allow the customer to choose to go to the cart or continue shopping. To this point I have been able to add a "Checkout" button to the product page, but due to the Ajax loading features - which I can't turn off using my template - the button doesn't show unless the user refreshes the page. Product page for reference: https://www.fantasiummedia.com/shop/fantasium-2020-calendar Any help is appreciated and will be thanked with a major discount on any orders!

I am trying to achieve a product page similar to the one here: https://drewdoggett.com/shop/titans He is using woocommerce for his cart (I looked at the source code). I would like to achieve three things which he is doing: (1) A Visual Product Variant selection; (2) Product Image updates with variant selection; and (3) Product Variants show/hide and are selectable/not selectable based on other variants previously chosen. I know for (1) there is this plugin for a visual variant from these guys: https://www.sqspthemes.com/plugins/product-swatch-variant I know for (2) there is a plugin for updating image based on variants: https://www.sqspthemes.com/plugins/change-product-image-with-variant I don't know how to achieve number three while also achieving the first two goals and/or whether these plugins would be able to "talk" to any code I write to achieve number three. The problem is I need certain drop-downs or product choices to reveal themselves based on other selections. I can't have each product variant always available because not all choices may be purchasable. For example, you cannot purchase a Plexiglass print with a frame or a mat but those options are still available to the customer because they are tied to white and black frame options. This means a customer has to sit there and work out what is actually available or not and choose the right combination to add something to the cart. Terrible UX. I also don't want to do a single drop-down with a list of every size and product variant available because it would be a list of over 50 options for each artwork. I have uploaded a screenshot snippit of my product list as a hint to how complex this gets... There are 11 variations per print size and 4 or 5 print sizes per artwork... And each variant depends on another variant selected... Is there another plug-in or code to help me get to where I want to go?

Existing Business account with Rally template: When I add a 'Products' page (for training, development, and future use) to my existing site (www.taitdesign.com), in the 'Not Linked' section, and with the page not enabled, "CART (0)" shows up in my navigation bar. I don't want the cart to appear until the page is active. It may not be active for weeks/months. How can I 'turn off' the visibility of the Cart in the navigation bar while the 'store' is in development? I've currently deleted the Products page to keep it from appearing which is pointless. Test: I did open my site on a different computer and different browser (not signed into Squarespace account) and "CART (0)" was visible. Sidebar: If one were to sell photography on one's Product page and send the order to a 'fulfillment house' to print, frame, ship to, and invoice buyer — can anyone recommend a few services?

I'm working within the Harris (York family) template for a client, and unfortunately can't convince them to switch to a more robust template. Right now, the shopping cart icon on mobile is only visible within the navigation menu. Does anyone know of custom code that could move it either to the left of the mobile navigation button or to the bottom of the page (similar to how it is on Brine templates). Any input is appreciated!

I would like to give visitors to have the option to buy my photos and also the ability to create galleries specifically to my clients that only they could view and ask prints. Now Square Space have been doing a beautiful work in showcasing my art but I have been testing Smugmug ( ) and they also have beautiful designs and allow me to do just that. I need to know if Squarespace have a good alternative to what smug mug does or I am walking.I notice that Squarespace have an e-commerce plan but nothing there convinced me that I would be able to sell my prints thru a good printing company for progfit like sumgmug.Anyone prove me wrong?

This is the first time I have set up a shop for a client. They want to create 3 month subscriptions to a farm box with the option of weekly or fortnightly delivery. They have given me 550 possible product variations that people can select from. Eg. they want people to be able to 'customise' their farm box that can contain everything from eggs (choice of 1-10 dozen), honey (2 different sizes), walnuts, relishes, sauces etc. I had started setting it up but quickly discovered the 100 variant limit. How on earth do I set this up??!!!

Hi, Could I apply these changes (see image) to the cart page? Regards

Hi Is there away to increase the limit of the number of items in a shopping cart to above 500 that the limit is currently set to? Thanks.

Hey hello! Any skilled ones out here who knows how to translate the following texts that appearsstraight after adding a product in the shopping cart: "adding..." and "added!". https://turtle-heptagon-6kbh.squarespace.com/config/settings Greetings :)

After someone subscribes they get redirected to a thank you page that has a trip wire (ebook) on it for them to purchase for a special cost in the next 15 minutes. The buy button links to the ebook on my shop page. But how do I have the price change from regular price to the discounted price? Then after the 15 minutes it's the regular price again????

How do I add a direct Add to Cart button on the homepage that allows a user to add a specific product quickly to their cart?

**I guess one of the things that I thought you got was 24 hour tech support with Squarespace but I am finding out that they respond via email like 2 days later which does me no good. And if you get put in cue to chat - I have held as long as 45 minutes with the cue notification telling me that I was only 5 in line - which is obviously not correct. Can one of you experts in the forum tell me how to raise someone in support now or do you have a way to have them email or text me. An account being compromised is a very serious situation and having said such, there should be some type of 24/7 support at least for emergencies like this. If not, please advise and I will close my Squarespace account. Another issue - in my blog, I am the only person that can blog, no one else and I have no restrictions on my blog whatsoever. What could the hold up be? Thanks, Erik I am hearing impaired so private messages are preferred also thank you....**

I went through the whole process of connecting my website products to facebook so I can link and tag products in my instagram. Its been a month and no word, worried my application has failed or still under review? Any suggestions for actions welcome. I have followed the instructions completley, products are in facebook and connection requested so don't need help with that part, its the approval I waiting for that is the problem

Sometimes we'll offer Influencers product in exchange for shoutouts/advertising and we'll allow them to choose the items they get. However, when they go to our site and add their desired items to the Cart, they usually end up having to screenshot everything and send those to us, just so we know what they are requesting. It can get pretty annoying if we're offering a lot. It would be great if there was a way to forward your Cart to someone in an email. This would even be an excellent feature for somebody that wants to buy a gift for someone and has no idea what to get them. Considering 'Abandoned Cart Recovery' is a thing, it seems like this should be easy to achieve. We just need access to that same email, but triggered by a 'share' button. If there is already a way to do this kind of thing, please share! Thanks for reading.

On my site, https://www.cosmicbikes.com I am having a problem with the the shopping cart icon. On pages that have a banner image it looks fine, but is not clickable. How do I make it active? On pages that use the default header, the cart icon is partially obscured by the header. Here's a screenshot of a page affected by this: I've seen sites using the same template where the shopping cart icon has been repositioned a little further down, but I don't know how to do this. I've scoured this forum and SQSP help to no avail. I'm hoping for a simple piece of code someone can suggest and a place to paste it in. Thank you.

On mobiles my shopping cart is hidden behind the zopim window at the bottom right of the screen. How can I sort this out? Is there a code to move the zopim window? www.senseequine.com Thanks!

I have some code entered to change the empty message in the "shopping cart" which I have changed to shopping bag. It works fine if you click on the bag icon and there is nothing in it, simply states there is nothing in your shopping bag. However, if I add something to the bag then remove it I get the standard nothing in your shopping cart message. I have pasted the code below that I'm using, is there something I need to add to get it to work if you delete something to then make it empty? <script> window.onload = function(){ if (document.body.classList.contains('has-cart')) { var pageDescription = document.querySelector('.empty-message'); pageDescription.innerText = "You have nothing in your shopping bag." pageDescription.style.opacity = 1; } }; </script>

I need to be able to accept ACH payments through my Squarespace online store. Stripe does process ACH payments, but it doesn't currently interface with the Squarespace checkout process. 3% is just too much to take out of the large transactions we routinely process. Barring ACH payments, I would be happy if the checkout process instead generated a purchase order sent to me, instead of requiring payment from the customer to check out. I could then follow up and process an ACH payment through our other processor. Squarespace is great, and easy to work with, but funneling everyone through credit card processors and their big fees cuts way into our bottom line. We'll end up finding another platform unless a solution is found. Doesn't sound like too hard of a fix. Any plans to implement either of these features? (ACH processing or purchase order generation at checkout instead of required payment) Thanks...

Hi there, Here is the thing, I'm using Adirondack template and it doesnt support multilingual website.So I'd like to translate few button such as "SIGN IN" to "SE CONNECTER / SIGN IN" I'm facing the same problem in my "Shopping cart" page Any idea how I could achieve that ? Thanks in advance ! webiste : https://www.marcelledormoy.com/ Pierre

I am trying to add a navigation bar at the bottom of my mobile view for the shopping cart icon. I am currently using a template in the brine family and I was told this template doesn't support a navigation bar like this. I am wondering if there is code I can add to create this? If not, is there a way to add a shopping cart link in my primary navigation dropdown? please see attached image for reference.

Somehow I got a custom link onto my Shopping Cart page. I can't figure out how to remove it. It's not showing up on any other page. Here is a screenshot. How do I remove this?