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Susana_SQSP

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  1. Hi Faiz, To prevent that page to display on your site's navigation you can drag it to the Not Linked section of the Pages panel. Check this help guide for more details: Moving pages around your navigation - Remove a page from navigation (move it to Not Linked)
  2. Hey @clancyjack You might want to consider adding your images to a Gallery Page that you'd be placing in the Not Linked section of the Pages panel, to prevent its link from displaying in the site's navigation. Then, you could add a Wall Summary Block to a Layout Page, pulling content from that Gallery Page. This will allow to scroll through the images in a lightbox.
  3. Hi @Sergey_TV, It seems that you have a total of 5 columns (3 Image Blocks + 2 Spacer Blocks), so that's intended behavior. Only certain number of columns allow for them to be shown with the same width. That's outlined in this help article here: Moving blocks to customize layouts - Create columns If you have any further questions about this, please reach out to the Squarespace Customer Support for personalized support.
  4. Hey @RinaFox, If you're interested in hiring a designer to help with your site, Squarespace can help connect you with an independent Squarespace Expert. Follow this link to Squarespace Marketplace, powered by 99designs: From there, you can browse Expert portfolios, or get a list of recommended Experts based on your industry and project needs. In both cases, you’ll fill out a form and be redirected to 99designs to communicate and work with your Expert. As a note, any arrangement to work on your site will be between you and the designer. Squarespace isn't able to mediate contra
  5. Hey @brandi_sqspace, We'll definitely need to take a closer look into this. I'll be creating an email ticket associated to the email address tied to your Squarespace account so we can keep the convo there. In the future, if you encounter any technical issues or need assistance with your forum account specifically you can reach out to the Community Team directly.
  6. Hi @brandi_sqspace, Your Squarespace Forum account is tied to your Squarespace account (check this Squarespace help article for more info), meaning that the only way to update the email address associated to it, would be to update your Squarespace account email address. We have more info on how to do that here: Changing or recovering your account email address
  7. Hey everyone, Thanks for posting about the issues you've experiencing with images disappearing from your site. Since these may involve some custom troubleshooting, depending on the images/content in question, please reach out to the Squarespace Customer Support team directly for assistance. With this, we will be closing this post.
  8. Hi @misakimichy, At the moment there isn't a way to check your activity log and restore content based on that. I am happy to forward this request to the appropriate team on your behalf. While we can't guarantee any implementation, rest assured every submission is reviewed by the manager in charge of improving the product area related to your request.
  9. Hi everyone, Thanks for posting about what you are experiencing! Since this may involve some troubleshooting, I'd recommend contacting our Customer Support team directly for personalized assistance. As a note, as mentioned in the Forum Guidelines we don't track bug reports in this forum. With this, we will be closing this post.
  10. Hi @Evelina Sorry to know you feel that the info shared wasn't helpful! As mentioned, for any specific questions about Squarespace TOS, please contact Squarespace Customer Support.
  11. Hey everyone, At the moment the only option to create a custom email address for your domain through Squarespace is using our partnership with Google/G Suite. There's currently an offer to receive a free year of G Suite for one user (one email address), just in case you aren't aware. Check out this guide for more details: G Suite offer Other than, you might want to consider setting up your custom email address through a third party provider, such as Zoho, for example. Have a look into this other guide for more details: Using Zoho Mail with your Squarespace Domain For any further
  12. Hey @chapple, That might be due to an issue with the connection. Squarespace has a great help guide with some troubleshtooting steps, which might be a good starting point: Troubleshooting Mailchimp issues - Errors in submission information For any further questions you might have, please contact Squarespace Customer Support. They will be more than happy to offer personalized assistance.
  13. Hi @Mark_RM, Considering what you are trying to achieve here you might want to have a look into setting up a link to categories and/or tags. You could even set up that link using a Button Block, if you would like. Check the help guides below for more details: Linking to categories or tags Button Blocks For any further assistance with this setup, please reach out to Squarespace Customer Support, who will be more than happy to offer personalized assistance.
  14. Hi @laxgirlie Thank you for flagging this issue. We’ve noted this for our Design and Engineering teams to review, and they’ll use this feedback when implementing fixes and improvements in future releases. This seems to be something to occur when animations are enabled, so for the time being you might want to consider disabling those. Check out this Squarespace help article for more details: Site-wide animations - Remove site-wide animations For now, I am closing this post; for any further questions regarding this issue, please reach out to the Customer Support team.
  15. Hey everyone, Thanks for posting about what you are experiencing. Since this may involve some troubleshooting, please reach out to Squarespace Customer Support team directly for personalized assistance. With this, we will be closing this post.
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