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  1. Site URL: http://www.FamiliesEmbracingGraceAndLove.com need help transforming the button in the header to become a donation button that goes to a donation form. also need help creating the donation form and linking it to apple pay and adding a notification for people to fill out a contact form or just a statement to call if don't have apple pay and want to make a donation.
  2. I have a donation block on my site that allows visitors to donate. In the past week, I have received 3 separate emails indicating that a donation was made, but the information from those donations is not showing up in my account on the Donations page. The payments are also not showing up in either my PayPal account of my bank account connected to Stripe. It is not set to test mode. And I have other sales through the Commerce page that ARE working. Any thoughts?
  3. Processing donations in multiple currencies - Advice Needed πŸ™‚ Has any one worked with a third party donation processor that can integrate with Square Space that returns different payment accounts/links depending on the user's IP address ? We are a small international charity with clusters of supporters in US, UK, Guatemala, Central Europe and need a simple way to process donations from supporters in all of these locations without having to have multiple landing pages.
  4. Hi, I'm attempting to add some new content to a donation receipt. While I've managed to figure out how to add static data, e.g. text, I don't know how to add dynamic data like the Billing First and Last Name and other form data input into the donation form. Are there any resources available here on Squarespace or elsewhere on the Internet that could offer instructions to add more references to form data? Thanks.
  5. Site URL: https://www.opheliasplace.net/activities-calendar/healing-trauma-together-group-virtual Hi! We are a nonprofit that serves youth with in-person and virtual services. Today, they can register for individual activities through our website with individual forms on each activity. (Here's an example.) We want to give folks the option to donate/pay for their activity within each individual form. Do any of you have recommendations of how best to set that up? Would an e-commerce set up be more beneficial? We want to provide a seamless experience and would like to capture payment info within the activity registration We need the payment to be optional I'm hoping we don't need to require registrants/payers to become "members" to be able to register for activities We currently accept donations, but send folks off-site to another platform/processor. (We're looking into bringing that process onsite eventually, and as a part of this project if it makes sense. Thank you for any guidance and examples you might have!
  6. Site URL: https://ridefortheliving.org Hi, we are a nonprofit thinking of ways to perfect our yearly campaign. We would like to have a donation thermometer on the webiste, but we don't have experience with coding. For this campaign, we collect donations through Kindful and we do have a donation thermometer on the crowdfunding page (example: https://jcckrakow.kindful.com/ride-for-the-living-2020). It would be great if the thermometer on the website could be linked with Kindful so that it would update automatically, but we could also update the numbers manually if that would be impossible. Does anyone have any ideas, suggestions on how to make this work? I would really appreciate any insight πŸ™‚ Thank you so much!
  7. Site URL: https://plums-aqua-hnh3.squarespace.com/ Hi, How can I make Store page items donation-based? I thought I could use the "donation" button, but I'm unable to embed it in. https://plums-aqua-hnh3.squarespace.com/ Thanks!
  8. Hi - Our organization recruits donations in time and money and I'd like to have single form where folks can register and select drom among the following options: 1. Donate Time 2. Donate Money 3. Donate Time & Money My hope woud be that selecting option 1 would allow the user to by-pass the donation blcok, while optios 2 and 3 would take the user through the Donation Block for payment. Is this possible without custom code? (We really don't have the resources to develop & support custom code.) Thanks in advance -
  9. Site URL: https://apricots-ranunculus-jldd.squarespace.com/joinsu Hello - I am working a new, unpublished site and am trying to create a donation block with a form. I've created everything, - but when I click on the "Donate" button to presumably take me to the form, I get this error message. This site is currently private. If you’re the owner or contributor, log in. When I click on "log in" I get 404 page not found. Any help would be apprecitated. Thanks!
  10. Hi, I have been trying to figure this out for a while with no luck - I was wondering if it was possible to embed a donation block into an individual product listing on a squarespace site? I can see that it is possible to add donation blocks to pages but not to products it seems. We have been meaning to launch a few items with the proceeds going to a fundraiser campaign off-site, and were wondering if there was a way to do it so that the customers donate directly, and also for the donations to be tied to a product code (instead of us collecting the proceeds and donating them on their behalf after the purchase is done). Any help is much appreciated, thanks! X
  11. Site URL: https://www.legendsandlegaciesrun.com/payment I am trying to make the words "thank ou" in the donation confirmation page centered. Help?
  12. Site URL: http://wethepeoplewa.org.au Hello. We are developing our website for our non profit. It hasn't gone live yet. have set up the donation function. When I click on the 'Donate' button it takes me to a blank page with this text. When I click on log-in I get a 404 page. Any ideas? Private Site This site is currently private. If you’re the owner or contributor, log in.
  13. We have a custom form on our website for donors to give, and the additional information field includes info to which specific fund they want to give. However, when that donation is processed through Stripe, the additional information field is not reported. Thus, for our accountants to have knowledge of which fund the money should go to, they cannot see it in our Stripe reports. Any ideas as to how to get this additional information which is very important reported over to Stripe in all transactions?
  14. Site URL: https://armtm.squarespace.com/ I'm working for a non profit organization called arm TM. We are fighting against child poverty. Our current issue is that we want to change the way people can buy our t-shirts that are linked to a donation. We want the customers to be able to choose their prize / their donation (attatched two images how we would like it to work). We thought of different ways but they all have their problems. Is Squarespace really missing such a function? Our first solution: We could create different versions of the same Product via "Inventory -> Variants". But then we would have different stocks for each of these Products. That wouldn't be possible – the are all part of the same stock. Is there a way to link all those product variants to the same stock? second solution: We could add a donation block on the product page. But we didn't find a way to make a donation mandatory. Is there a way to do that? third solution: We thought we could add the donation during the payment process in the cart. But we already found out that Squarespace doesn't support that. Please help us. Thank you very much, Leo
  15. Hi, I am doing the last finishes on a website in French and this is my first time using Squarespace. I bumped into some English default texts that I can't seem to modify. A user mentioned in another similar thread to use CSS code. The page template I am referring to on the website is the Events page where the default text "There are no upcoming events at this time." appears when no events are added. Is anyone here well-versed in CSS coding that could help me modify this text so I can put it in French, please? And can this code be applied elsewhere on the site, say, on the donation page template where there are some default English texts as well? Your help would really be appreciated.
  16. Site URL: https://bethlehemhebrewcongregation.squarespace.com/ I am desperately trying to figure out where I can edit the contents of the donation confirmation page. I can't find it anywhere! Does anyone know how I can edit that page that appears for customers after they've donated? If not, is there a way to create a new confirmation page and make that the new donations confirmation that customers are directed to after donating?
  17. Site URL: https://bezathreads.org/shop Hi - We are a non-profit retailer funded by both donations and merchandise purchases. We have a donations page, and we have a shop for our products. We'd like to have an option to add a donation during the checkout process. Similar to adding a tip, etc. Is anyone familiar with how we can make this possible? Thanks!
  18. Set up a site for a non profits under my account. they have a donation option and the email comes to me (main account) can I have this go to them? Is there a place I can change this and I’m just missing it?
  19. Site URL: https://join.oraclegirl.org/product/karmic-delete-6-2-source-connection-recalibration-mp3/ I'm wanting to have donation based pricing on my website for digital products. Is there a third party payment processor that would do this and how would i integrate that onto my site? I've left an example of exactly how I'd like it to work. Someone can name their price, yet a minimum donation amount is in place. Thanks :)
  20. Any recommendations for 3rd party donation platforms that work with SquareSpace? Looking for in-line / embedded forms works with Stripe
  21. Site URL: https://raritanrivermusic.org I maintain a web site for a classical music festival, which operates as a non-profit. As such, they are eager to get their patrons to make donations. I put a bunch of "Donate" links and buttons to make that easy. However, we've discovered that if you happen to be trying to make a donation using an iPhone and Safari, and you happen to have Apple Pay configured on your iPhone, the donation diaglog always displays an Apple Pay option for making your donation. Right below that, there is another option to pay with a credit card. So far, so good. The problem is that a footer with the text "Secure SSL Checkout" hides the credit card option. You can scroll to see the credit card option, but as soon as you take your finger off the screen, the footer hides the credit card option again. Has anyone else seen that, and if so, is there a way to make sure both the Apple Pay and the credit card options are both clearly visible and accessible? Thanks!
  22. Site URL: https://www.bradmurphyforcongress.com/donate I have a third party donation form on this page and I don't like how it looks in mobile. Is there anyone to get it to fill the who section so you don't see any photo in the background and you don't have to scroll down the form? Thanks!
  23. Site URL: http://reteti.org/kapai I'd like to send donors a Certificate of Appreciation immediately after they donated, so I'd need to pull all the data in the Donor Form which they fill out. However, I'm struggling to see how I can get the data automatically added to a spreadsheet. The API seems to only pull ORDER data. No Donor Data. 😞 I can't manually download .csv files and then upload to the software that generates the certificates. We're expecting big volumes. Any one with any idea how to pull all the donor data automatically?
  24. Site URL: http://reteti.org We're launching adoptions as a fundraising campaign. We have a minimum amount for an adoption, however I can't seem to remove the option that allows the user to type in any amount, from the Squarespace Donation Form. Does anyone know how to do this?
  25. Site URL: https://www.1fortheworld.org/ Our charity asks people to take a pledge to give 1% of their income to a vetted list of non-profits. I'd like to have a form on the website where people can 'make the pledge', and then their name appear on a page on the site. What's the best structure for this in SS? Ideally I'd like their name to be added automatically, rather than manually.
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