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creedon

Circle Member
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Everything posted by creedon

  1. Is this site in developer mode? I suspect it is but I want to make sure.
  2. Understood but it is possible that custom CSS has caused an issue so it is an easy first step in a good diagnostic process to check for obvious issues. Also being able to see the site gives us a wealth of information so we don't have to ask for the version you are using, if you are in developer mode, and etc.
  3. Please post the URL for a page on your site where we can see your issue. If your site is not public please set up a site-wide password, if you've not already done so. Post the password here. Adding a site-wide password does not allow anyone to alter your site. It only allows those with the password to see your site. Please read the documentation at the link provided to understand how it works. Please read the documentation at the link provided on how to share a link to your site to understand how it works. A link to the backend of the your site wonโ€™t work for us, i.e. a url that contains /config/. We can then take a look at your issue.
  4. Ah. I see the issue now. Here's the deal. Your CSS for that calculator is based on bootstrap. BS is a website design system as SS is a design system and you are trying to have two different incompatible systems combine which causes issues. Can you find a calculator that doesn't depend on a design system? One that is more standalone code wise?
  5. I'm not seeing anything unusual in the footer. Can you post a pics of good footer vs bad footer.
  6. Have you tried using product blocks, change the settings to get as close as you can to the style you want. Then if needed you can go a bit further with CSS and/or JavaScript.
  7. Please see the following. It is possible to also use CSS to alter a navigation link to look like a button. I don't prefer that method myself but if you are interested you can search this forum and probably find threads on the topic. Let us know how it goes.
  8. I don't have a solution but one tip. If you're using Gmail then when an email ends up in the SPAM folder, G has options to mark the email as not SPAM. macOS Mail has a similar feature as I suspect other emails apps do as well.
  9. Unfortunately SS has a tendency to not go back in to previous features released and update after they reach a v1.0 or less. It's hard to keep your job or impress you boss, stockholders, and the public when talking about improving existing features and fixing low level issues that people have no clue about. So SS ends up moving on and not look back. This situation is not unique to SS. It is the world we have created. New shiney bobbles sell products.
  10. I have no knowledge of SS's future plans. I'm just a forum member like yourself. Please Contact Customer Support.
  11. Hopefully SS will fix the backend issue soon. If you have a moment it would be worth contacting Customer Support and reporting this bug. The more folks that chime in, the more likely SS will float the issue up their lists. Also you might want to stress that this is a new bug and there was no issue prior to this day.
  12. There have been a couple of reports about a similar issue to yours. Apparently it only occurs when editing the site not when your site is being visited. Try visiting your site via Private browsing. Let us know how it goes.
  13. My bad I forgot to include the HTML style tag in the code I posted. I have updated it.
  14. v7.1 has only one template. What SS calls templates is really just some color options and a few other bits and bobs. There is no template switching feature in v7.1 as there is in v7.0. Any v7.1 can be made to look like any other by fiddling with the color themes and etc. It has to be done manually.
  15. If I had a answer I would have provided it. The problem is this is not something I do on a regular basis and the import is so broken even if I did come up with one, I can't guarantee that it would work for anyone else. The main issues I've noticed is a missing guid element. Which if I recall correctly, SS complained about. I also seem to recall issues with the blog name and having to reload the browser page to make the newly imported blog show up in Pages. Every time I need to do this type of task again, I basically have to start from scratch and meet the challenges of the particular import scenario. If anyone does have a solid how to, please post so we can all benefit!
  16. @Saskia_Hopfull This makes me think that possibly something has gone wrong with cookies or one of the local storage options. When you use a new Private browsing window it is basically like you've never done anything on the site. Please see How to Clear Storage and Site Data for a Single Site on Google Chrome. Although this is for Chrome each of the top desktop browsers have similar features. If you do the above you will notice that the state of your Pages collapse/expansion start fully expanded. I mention that because it always catches my eye and I'm pretty experienced with this stuff and most times it takes me a beat to remember. ๐Ÿ™‚
  17. Is it the case you brought up an incognito window. Went to the backend of your site. Logged in with your usual SS account and were able to edit with no issues?
  18. Did you try the following? Please Contact Customer Support.
  19. I'm not seeing this issue. Two suggestions. Have you tried a hard refresh? Also sometimes referred to as a super reload. Restart your browser, quit and launch it. By extension you might also do the same for your computer. The basic idea being give everything a clean slate.
  20. You are using jQuery code but you have not installed jQuery. Add the following to Settings > Advanced > Code Injection > HEADER. <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.6.1/jquery.min.js"></script> Let us know how it goes.
  21. Please see Adding a delivery option. Not sure it will do all of what you need. Just a note. The checkout page can not be altered with custom code. It is a SS security feature. Let us know how it goes.
  22. There is no setting to turn the cart off. Is the SEO tool just showing the presence of the cart or it is reporting some kind of error. If it is not reporting an error I wouldn't spend time worrying about it.
  23. You have given me everything I need to make some code! ๐Ÿ™‚ Add the following to Page Settings > Advanced > Page Header Code Injection for the page. Please see per-page code injection. <style> /* homepage video hide desktop */ @media screen and ( max-width : 767px ) { html:not( .squarespace-damask ) [data-section-id="634818e46de1c02fba143f25"] { display : none; } } /* homepage video hide mobile */ @media screen and ( min-width : 768px ) { html:not( .squarespace-damask ) [data-section-id="6373c175022e3772bf52b7dc"] { display : none; } } </style> Alternately you can add the code to Design > Custom CSS, being sure to remove the HTML style tags. No. The code will not be active in Preview but can be seen by visitors to your site. You can see the effect by using Private browsing. Let us know how it goes.
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