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melody495

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Everything posted by melody495

  1. melody495
    Hi, can you give more context to the issue please? Have you connected the domain to your Squarespace website? What is showing in your Settings > Domains panel? Did you change anything or have you just connected this domain and it didn't work?
  2. melody495
    Can you share the link to your project page?
  3. melody495
    Hi @Jojodwolf Will you be pretty much replicating the functionality on your existing/old website? If you can share your URL, then it gives me a better idea of what your website functionality is like, and be able to offer my recommendation on which plan is best for your website. In terms of templates, although there are indeed lots of templated designs from Squarespace to choose from, I want to point out that you cannot switch templates after starting a website.This is because you can actually recreate one template design to another just by using the built-in functionality such as, Site Styles, blocks, layouts. Although you can of course start as many websites as you want from another template. This will be from scratch, so any changes you made won't be transferred over. I wouldn't say it's a bad or a good thing, but it is different to other website builders that offer the ability to switch templates, so it is worth pointing out.
  4. melody495
    Hi @clara0301 looks like some (not all) of your Works pages have CSS to invert the logo. See screenshot below. -webkit-filter: invert(100%); filter: invert(100%); For each of the Works pages that is affected, go to Page Settings > Advanced, see if you see the code in there. Remove where necessary. Let me know how it goes.
  5. melody495
    Hi @laura5 the site margin for the website is quite narrow, at 1200px max. What this means is your website content is restricted to a maximum of 1200px width. I'm assuming your client has a wide screen or has the browser zoom out (< 100%). Therefore the content (e.g. text) is squished at the 1200px width, whilst the rest of the website is much wider. You can try setting the max page width to 1400px as a minimum. Site Styles (paint brush icon) > Miscellaneous > Spacing > Page Width (Max) Let me know how it goes.
  6. melody495
    Hi @vikikai Have you edited the Mobile version? On the top right corner in the editor, click on the mobile icon, see screenshot below. Edit the mobile version to check the layout, e.g. block arrangement, any extra space. Let me know how it goes.
  7. melody495
    For higher resolution/wider screens, I would recommend setting your page width to be 1920px minimum. This general responds better. But do you need to accommodate for wider screens? Is your target audience typically using a wide screen? As much as you can try and optimise for all screen sizes, it wouldn't be possible as there are a lot of them. The best thing to do is optimise for your target audience.
  8. melody495
    Hi @WHarrison I am viewing this on windows chrome, and tested various sizes, zoom level and wideness. I cannot reproduce what you are seeing in the screenshot. Your website content is centrally aligned, so I see no reason why it would look left-aligned as per your screenshot. If you can get more information from the person that was experiencing the issue, maybe we can help you better.
  9. melody495
    What is your domain? In most cases, you cannot transfer a domain that was bought less than 60 days. What have you done in terms of the transfer? Have you gotten an authorization code from 123Reg and entered it into Squarespace?
  10. melody495
    Hi @nikolesarvay the titles click through fine on my phone. Have you tried clearing your browser cache? Are you having issues on desktop or mobile versions?
  11. melody495
    Can you share the page url and can you expand on what issue you are having?
  12. melody495
    How you resolved this? I don't see the gap when viewing on my phone. Android, chrome.
  13. melody495
    @Literalkev @brianUXbustos can you share a screenshot or better still, a video of this issue happening? Then we can better see the issue and if we can offer any help.
  14. melody495
    Hi @kk589 have you tried following the Squarespace's article Connecting a third party domain to your Squarespace site ?
  15. melody495
    I'm happy to take a look for you I'll message you.
  16. melody495
    It looks like your Text Block has redundant space. Try these: place the cursor at the end of your last text, press Delete to make sure there is no whitespace (might need to remove a lot of whitespace) check that the Text Block doesn't have extra space. Click and drag the blue box up to the text until it turns red. now check that the Section doesn't have extra space. Drag the Section bottom up until it hits the Text Block. Save! Let me know how it goes
  17. melody495
    You do the same thing as you've done already! 1) Declare a font-face with each custom font. 2) Then target the element with CSS. What do you mean by subtext?
  18. melody495
    Hi @Leafittome @fontface {... Should be @font-face {... And SRC:URL(... should be src: url(... And H1, H2, H3, H4, P {... should be h1, h2, h3, h4, .sqsrte-large, p, .sqsrte-small {... Are you trying to set all your fonts to be the same custom font?
  19. melody495
    Strange. Did it work as expected when you tested the form? If you know the customer, can you ask them if they have filled in the form to get the payment page? It will help you figure out where the issue is.
  20. melody495
    ok great 🙂
  21. melody495
    Just picking up on terminology here. Your site is indexed by Google, i.e. Google knows about your site. What is happening though is that, your Squarespace's built-in domain is also indexed. For example, when I googled "takin marketing specialist japan", I only see your built-in Squarespace domain, not your custom domain. You can try following the steps in @collaborada's blog post Prevent indexing of built-in domain. Let me know how it goes.
  22. melody495
    There are 2 things that are contributing to your white space: The majority of the white space comes from your code block in your Blog Section. See the screenshots below. The Blog Page Pagination Your site seems heavily coded, I wasn't able to immediately see what your Blog Section is doing to possibly cause these issues. Suggestions: I can see in your screenshot that the accordion is open. Can you close the accordion in your Blog section, then make sure there is no excess white space in that Section? Not sure why there is a pagination on this page, but you can hide it with CSS /* hide pagination for news page only*/ #collection-5f89eb54a29c6d607f71a6e4 .item-pagination[data-collection-type^="blog"] { display: none; } Let me know how it goes.
  23. melody495
    Hi @Tristan13003 your SSL seems fine now. Can you check that your friends are no longer seeing the message? If you had recently connected your domain, SSL could take up to 72 hours to be issued. But it seems to be fine now.
  24. melody495
    @SashaBH can you share the url to that page of your website?
  25. melody495
    Google AdSense won't work without the ads.txt. Try these steps from @creedon to add your ads.txt to your site. Let me know how it goes.
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