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Working with Squarespace Customer Support, we found the answer. The Mailing List search tool does not work with uppercase letters. Searching for "John" will yield no results, while "john" will—even if the subscriber record has it as "John." It's weird, but workable—as long as you remember this quirk every time you search your mailing lists.

In Marketing > Email Campaigns > Mailing Lists, the "Search All” tool is no longer working. It's not a matter of individual emails or opt-in permissions. Not one email address or contact name will appear—including my own. Every search on each of my four mailing lists produces "No results.” I've tried logging out and back in. No luck. It used to work just fine. Now, not at all. The names and addresses are indeed in my Contacts list. Any suggestion?

Is there any way to manually add donors who mail a physical check? I know they can be added to email lists, but I'd like to include them with those who donate online—and have them receive the custom donation response email, among other things. Manually adding them to spreadsheets later doesn't put them into our system on Squarespace.

Recurring donations! Nice addition. That's for 7.1 only...and I'm hoping it will also come to 7.0 sites (or that 8.0 will drop soon, and have the features I need).

A Donation page user option to choose donation frequency (one-time, monthly, etc.) is a charity standard practice. It would be great for Squarespace to add this option, rather than requiring the use of a third party like Donorbox...and chewing up donations with yet another fee.

That's it! The "collection-type-products" did the trick! THANK YOU!

Thanks for responding, Lesum! I already had that code in my site-wide Custom CSS. It works for all pages except for my Store page. If you meant I should add that code to the Store page's Code Injection, when I tried that it just added a 50px black band across the top.

I've successfully used CSS to adjust the banner image height and padding on my website (www.gratefulnation.us). However, that solution doesn't get applied to my Store page for some reason. Any ideas on how to apply the same settings to my Store page? https://www.herocards.us/store Bedford template, 7.0.

Commerce has an option for “Per Order” and “Per Item” pricing. The problem is that if a customer buys a quantity of 1, BOTH of those get applied to that order! So I have Per Order set at $0, Per Item set higher than I normally would (bad for higher quantities). Is there a way to set it for single-item shipping, then another price per item above 1? Example: Coffee mug order of 1 = $5 shipping, each additional mug $2 shipping. Using Per Order $5 and Per Item $2, anyone purchasing 1 coffee mug pays $7 shipping under Squarespace's setup. Printful has "Single Product" and "Additional Product" shipping prices, which is what I'd like to use in my Squarespace store. Squarespace doesn't appear to work this way. Am I missing something?

There seems to be very little control over Squarespace email template design! The header section resizes images to put extra space left and right. So I make the header empty, and use an image section as the top of my email. I'd also like to remove the top margin/padding so my image top aligns with the top of the email. Does anyone know a way to do this? I'm looking to remove the gray space above the email content:

Well, I found my own answer. But it's not a very satisfactory one! Squarespace on iOS arranges products in alphabetical order. It's impractical, but you can rename your products alphabetically to force the order you want. However, if you use numbers, it will sort them as Product 1, Product 10, Product 11… instead of Product 1, Product 2, Product 3… It would be nice if you could drag your most important product to the first slot, and arrange them the same way you can in your online store! Better yet, it would be intuitive if your product gallery in the Squarespace iOS POS tool would just duplicate exactly how you have it in your online store [sigh]! Squarespace Help tells me they're sending my request to the development team. So...it should be a matter of days if not hours before they implement this fix. 😉

I'm using Square + Squarespace POS on iOS. In Commerce > Start New Transaction, the two view options are Grid and List. However, the order of the products shown in either view is not the same as my online store. This is problematic because my products are entitled Card Pack 1, Card Pack 2, Card Pack 3...and so on. The app lists products in a random order: Card Pack 7, 4, 8, 11, 2...etc. So in front of a customer who wants to be on their way, I'm wasting their time by having to hunt around for the Card Packs they've ordered. Is there any way to rearrange the order of products in iOS POS product views? I can't find anything. The settings (gear icons) don't offer much of anything. Save me!

Same here. And for me it's not an issue with Chrome. It's happening in both Chrome and Safari (Mac desktop).

Fantastic! Thank you again, tuanphan!

Thank you tuanphan! That works perfectly! If I may presume to aske for more...do you know how I could center and italicize that text via Custom CSS?

For legal/tax purposes, I'd like to add a simple text block to my Store page in a 7.0 Bedford site: “All sales are subject to approval at the home office in Wisconsin.” I could add that to each product page, but would like to have it on my main Store page. Aside from the banner, is there some way to add a simple text block to the main Store page(s)? Ideally, that would go either immediately before or after the product thumbnails. www.herocards.us/store

The first option had no effect, but the second one did the trick! It impacts all pages, rather than just the main page. Not ideal, but much preferable to pushing page content off the screen on my main page! Thanks so much, Ziggy!

Thanks for the fast response, Ziggy! I tried that solution, but there's no change.

On the home page of my site, https://www.herocards.us/, I'd like to reduce the padding slightly between the navigation and title, and also the buttons and bottom edge (shown in red). Ideally, I'd like to do this on the home page only, as other pages seem fine. The background is a looping video. There are a lot of Forum CSS solutions for gallery pages and other similar situations. But I can't seem to find anything for adjusting this spacing on a Bedford template Home page. Can anyone help me with this CSS coding?

Thanks for taking the time, paul2009...and for the thorough answers! Responding to "You don't explain...": If you look at the main URL, you'll see that we add “12 new Hero Cards, 12 new Hero Stories…every month.” That would grow the site by 144 pages per year at a minimum. I have considered the blog option but found the design limitations to be too much of a compromise. I also need to give each Hero story page a number URL (which is printed on the back of a physical card) e.g.: https://www.herocards.us/hero83. Those URLs are already printed on our cards, so I can't change the URL format. I'm not sure how to pull that specific URL off using the blog format. I'll revisit the blog collection solution, as it may be the only possibility for staying on the Squarespace platform. If I can't bend that to fit my desired design and solve the URL convention...I'll have to (unwillingly) move everything to a different platform. UGH! Thanks again for sharing your expertise! -Craig

Site URL: http://www.herocards.us I'm well aware of Squarespace page count limits, so please don't respond with a link to that explanation. My site is approaching 100 pages and will grow by at least 12 pages per month. I'm also aware of some workarounds to game the page count limitations (using blogs, galleries, etc.). My questions are: Will Squarespace ever expand the limits so larger sites can stay on their platform? How does browser loading of pages work with Squarespace? Does it somehow need to load an entire site? Or does is load one page at a time? Are the limitations mainly because of the cost of server space…or load times (see above)? I'd gladly pay more for more server space. I do love Squarespace and am now well integrated with Commerce, Email Campaigns... and now looking at the new Custom Merch feature. I don't want to be forced to transfer everything to a different platform down the road because of page limitations! But if this will never be increased by Squarespace, I have no choice. It's best to do it now with <100 pages, rather than in a couple of years when we have much more content to redo. Advice?

Same question here. I'm using a cover page (7.0 sites only), which does have a newsletter function. But I don't like that this requires 3 levels for the user—click on the social post, click the button on the landing page, then finally click the SUBMIT button to sign up. I'd love to remove that middle step! I'm also not a fan of the footer signup option, as Bedford 7.0 template takes up a HUMONGOUS amount of screen real estate. It would be great to be able to send someone directly to the newsletter sign-up popup!

Site URL: https://www.herocards.us I'd like advice on the best way to create a page (Bedford template) filled with links that are sortable by category. My site has story pages for individual U.S. service members, and it's growing rapidly. My thought is to have a one-stop page that links for each service member, numbered consecutively. Ideally, the user would click Army, Navy, Air Force, Marine Corps, Coast Guard, or Space Force, and the list would reflect their choice. No need for images or descriptions. Just a page that fills with the names, which link to the service member’s individual page. It's simple enough to do a long list of text links. But I need help on how to make the sortable categories.

Thanks Paul2009. While I don't like the answer itself, I DO like that you responded and saved me the time of continuing to troubleshoot something that can't be changed! Much obliged!

Site URL: https://www.herocards.us In Bedford template (7.0), I want to edit the customer notification emails for gift cards. I know where to do that, but one of my edits is not working. The default text in the Subject area is "A Gift for {Site Title}". This makes no sense. The gift is not for my site! I want to change it to "A Gift for {Recipient Name}!" The template does allow me to type it exactly that way and save it. But the {Recipient Name} fill-in function does not work. It seems that only {Site Title} can be in the Subject area. Maybe I could just delete {Site Title} and use plain text "You" as a work-around. But can anyone help me understand why {Recipient Name} can be used in the body of the email, but not in the subject area?