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  1. Site URL: http://www.runtobeer.ca Am I missing something or is Squarespace missing an obvious way to manage subscription products and customers? There is no list of active subscriptions? There is no way to get customers who subscribed to a product on an email list. You can export a product but have to manually edit out the duplicate orders for each month and find the cancellations. There is no way to even see how many subscriptions are sold? Or cancelled? Does anyone have any work arounds or can suggest another platform to use that integrates and better manages this?
  2. Site URL: https://www.whatisdaytrading.com/ Hi, How can I create an interactive quiz (test) which automatically sends emails? And people go to different mailing lists depending on the quiz results. The website: http://whatisdaytrading.com/ Thanks
  3. Hi There I can not import a csv file of email addresses – always get the same error message: "The first column of your CSV must contain at least one email address." Of course first column contains nothing but an email address. Also the doc has exactly three columns as requested. Nothing works. Even if I download a list that has been created within squarespace, open, export from numbers as csv and import it again – I get the same message. Also tried to export on an pc and exel > same result. I'm desperate. Has anyone experienced issues like these and has an idea
  4. Site URL: https://www.jomercerlondontherapy.com/ I am trying to draft my first email campaign. I subscribed to the 2nd tier plan because I believed I could draw content directly from my website into my capaign. However, when I try to draft and automated email, the templates available are nothing like my website's style. What's more, I can't work out how to change the font to the one used on my website ... the options seem very limited. I am wondering whether I would be better cancelling my subscription and building something from scratch in Mailchimp. However, as a total newb
  5. Hi, I have created a blog, published it, and now want to include it in a SS email campaign. But the blog post thumbnail image is not showing. It shows in the blog. Any ideas. Screen grab attahched.
  6. I am trying to import a CSV file into my mailing list - however even though I have very carefully checked the original file and it is clearly in three columns - email, first name, last name, many of the last names are showing as doubled. that is marysmith@gmail.com Mary Smith Smith It seems that the error is created when there is an email which has either numbers in it or an underscore .. eg mary_smith@gmail.com or marysmith14@gmail.com.I have imported the same list into MailChimp with no problem and no errors seen.I have been in touch with Squarespace help but without any luck so far. If
  7. Hello and welcome to marketing your business on Squarespace! Are you interested in learning about building and engaging with your audience? The Squarespace Community team invites you to join us for one of our Growing Your Audience webinars. In this expert-led webinar, you'll learn the basics of setting yourself up for success with SEO and tracking your performance. During the webinar, you'll also have the opportunity to ask any questions you may have with our team standing by to assist! The webinar is free, yet space is limited. Register now to secure your seat: Sign me up
  8. I'm hoping this isn't a dumb question. If purchasing an email campaign subscription, does this automatically give me a 'business' email address that can be used as the sender info? Or do I still need to purchase a gsuite email address through Google? Thanks Nic
  9. I am trying to collect email addresses within a Form Block and send it to Squarespace's Profiles feature, to utilize in their Email Campaigns. As of now, the only way to collect email addresses, is via their Newsletter Block. Any suggestions on custom code, etc to solve this, would be hugely appreciated! Thank you.
  10. It's really disappointing that we can't add events to our email campaigns. Anyone found a work around that doesn't require retyping or copying and pasting everything by hand before I give up?
  11. Hi! I am needing to collect email addresses when someone buys a product on squarespace that then links to campaign monitor - has anyone found a work around for this?!
  12. Hi All, I would like to remove the word unsubscribe from the preview text in the automated welcome email to mailing list subscribers. It is not written in the preview text box when working on it through Squarespace, but then appears when the email is delivered (as seen in the attached image). Thanks in advance for the help!
  13. Site URL: http://carys-ink.com I'm just putting together a first newsletter as an email campaign, and I'd like to be able to add text links or buttons to allow a reader to forward the newsletter on, or to subscribe. - does anyone know how to do that please?
  14. Site URL: https://www.moonswordbooks.com/ I post lengthy (1000+ words) articles on my SquareSpace site weekly. I have it linked up to MailChimp so that when something new appears on the SquareSpace site, it gets emailed by MailChimp to the relevant audience, using the RSS feed system. This all works fine. In MailChimp, when you put the merge tage RSSITEM:CONTENT into the email structure, it's supposed to pick up an excerpt of the post, defaulting to 500 words. In fact, it just sends the whole thing, no matter how long. I have searched online and I am not the only person to have this pro
  15. Site URL: http://www.sallyveach.com Hello. I do not like the narrow width of the email campaign templates. Is there ANY way to make them wider or at least incorporate an adjustable width banner that extends to the screen width of the device it is being view on?
  16. The automated mail after subscription does not work when I use recaptcha instead of mail verification on news letter form. How can I solve this problem? ※I can send automated campaign after a subscriber joins a mailing list when I use both confirmation email and google reCAPTHA. However, I can't do so only with google reCAPCHA even though a subscriber is on a mailing list.
  17. Is there a way to push subscribers who are coming via an external platform (eg Mobile app) into Squarespace mailing list? We do it now with Mailchimp... but have switched to Squarespace - and are hoping we can push new users who opt into the newsletter to be added to our Squarespace Mailing list. Seems to be lots of ways to get stuff out of squarespace - but not a lot of ways to get things in. Any thoughts: eg Zapier, custom programming, google sheet push to squarespace, etc
  18. Hi, I'm sure this is a simple question but I am new to SquareSpace and need to connect ActiveCampaign to my newsletter. I'm in version 7.1 and I don't know how to do this, can someone please help me? Thank you!
  19. Opt-in for automated welcome email works perfectly if sign up comes from desktop, but Confirm your subscription from no-reply@squarespace.com upon signing up to clients opt-in leads to 404 page when you click 'confirm subscription'. This obviously inhibits potential subscribers (from mobile) to sign up to mailing list. Client website: https://www.rachelharville.com/ Any genius wholeheartedly appreciated!!!
  20. I'd like to create an opt-in when people sign up for my newsletter in the form of an attached downloadable pdf. Does anyone know how I'd go about that? Thank you!
  21. Site URL: https://www.deconstructingwellness.com/ Hello - I'm wondering if there's a way to create custom code to allow a tag to be added to a newsletter block, so I can send customized email sequences from Mailchimp. Ideally I'd like to add two unique freebie opt-ins on my welcome page. Thanks, Kris
  22. Site URL: https://www.ripplingbirch.com/ I am trying to figure out if I am able to post an email campaign/content to my Squarespace website, and also company Facebook page so I don't have to recreate the content. An alternative could be being able to 'print' the content as a pdf doc to link or post? Any suggestions are appreciated.
  23. Site URL: https://kittyscandyshop.com Hello, I am new to squarespace and i've been a bit nervous to ask for help. I am not sure if this is allowed, please excuse me if it is not. I have created a thank you email in response to customers signing up to my email list. I have completed my draft to my thank you email and I wanted to send this email to someone in hopes to obtain some feedback. Thank you for taking the time out to read my post and I would appreciate any help I can get.
  24. If i use Facebook Lead Ads to generate sign ups for my newsletter is it possible, maybe with Zapier, to connect to my Squarespace email campaign automation list? I know with Mailchimp this is possible but can´t figure out if its possible with Squarespace Email Campaigns tool. Best regards Jacob
  25. Site URL: http://www.apadc.com Hi All, I'm in the process of migrating our emails from myemma to Squarespace. We've been having a problem with myemma opting people out of getting emails. (I've verified with the members that they didn't opt out themselves.) I've been trying to get as clean a list as possible so I've been asking people to subscribe from the website. Those email addresses are going into a 'default' list. We need to maintain several lists, some of which has names that are already in the 'default' folder. If I add them via a CSV dump, and delete them from the de
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