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Found 21 results

  1. Site URL: http://www.wellroomva.com I sell gift certificates through the scheduling portion of squarespace. These certificates are redeemed for various services: customers book appointments for a service through squarespace and use some (or all) of a certificate for the appointment. I have not found a straight-forward way to report on the redemption of gift certificates, so I understand how much is outstanding, what amounts have been redeemed for the various services I offer, or which certificates have an outstanding balance so I can communicate with the customer to encourage their pat
  2. I'd like a simple way to offer a free gift (premium) without having to offer a discount or do a work-around (but open to hearing what those might be). This would allow it to come out of inventory, show up as a gift on the order (vs. having to offer a discount).
  3. Site URL: https://www.afikomen.com/ Hi - I'm hoping someone is familiar with this problem and has a solution. We switched templates to 7.1, and have nearly 100 gift cards outstanding in the old template. We realized today that Squarespace will not honor these gift cards, even though this is the same account and the same website. Customer Care's response was that we should cancel all gift cards, create individual discount codes for each unique customer in the amount of their gift card, and email each customer individually to explain what happened and provide the new code. That is ridicul
  4. Site URL: http://www.squarespace.com Hello! We allow our customers to redeem their gift cards online and in-store. Unfortunately, customers are only able to redeem their cards in-store when I am present (staff are unable to help otherwise), because the codes can only be manually typed into the Commerce App (which is on my personal phone). Has anyone found a way to redeem the codes through the desktop version of the website so that our staff can also redeem cards? Our staff have access to the platform through the desktop (so they can fulfill orders, update inventory, etc.), but I hav
  5. Site URL: https://www.royalcitylittles.com/ I just discovered that some e-gift cards that customers are purchasing for people, the links are going to their junk-mail folders. Anyone know how I can fix this?
  6. Site URL: https://thesurfside.com/ Hi there, I am trying to add an option to send a gift card at a later date on the site. I am not sure what I need to do, but SquareUP has this as an option so I would rather see if I can do it directly on the site or not. Thanks in advance!
  7. Site URL: https://www.heatherwineryoga.com/ Hello! My client had a previous system she used to sell gift cards, and is wondering if there is any way to import the unused ones to Squarespace to make them viable to purchase products through her website. Is there any way to do this?
  8. Site URL: https://www.huelamoart.com/gallery/p/gift-card Hi, I have set up a gift card with 4 values but when I visit as a user it shows 'SOLD'. The site is on the business plan, as far as I can see SS never retracted the gift cards for business subscriptions since their covid offer. Can anyone help? TIA (Thank you to all forum contributors, you have helped me with countless problems over the years!)
  9. Hi, Am wanting to add Gift Cards to my shop and wondering if there was a way to allow for a custom amount in addition to the predetermined amounts. Thanks Andy
  10. Site URL: https://caroline-oakes-xaje.squarespace.com/config/commerce/orders/gift-cards When I go into the orders section of our site and click on view gift cards in the top right hand corner, it used to come up with all the gift card purchases and their user codes. This has now disappeared is there anyway of reinstating it?
  11. Site URL: http://guayanatrendy.com Hi.. Is there anyway that you can attach the image of the gift card to the email send to the recipient? I sell gift cards with different images, but nothing shows up on the email send.. Hope you can help Reagrds Flemming
  12. Hey guys, I'm new to posting here and usually don't do this but I'm having trouble finding information that is specific to the problem I'm running into. Our Squarespace site really wants to sell gift cards this holiday season and that has been set up successfully thanks in large part to the tutorials on the site. The problem I'm running into though is that I'd also like to advertise for these on Facebook and Instagram but I'm unsure as to how I would set that up through Facebook Catalog. I tried to just add them in but I'm running into some issues since I can't list these under a proper
  13. I am in a trial period. The support for gift cards/certificates is nice, but I can't get it to work for multiple values. I create the product with, say, a $25 value. Then I click the + to add a $50 variant and upload an image for $50. All looks fine, I save it. Now if I go to the product page, I see the $25 and $50 thumbnails on the left - great. I click on the $50 image and the big image changes - but the price is still shown as $25 and if I add it to the cart, it's the $25 version. Worse, if I edit the product again, the $50 SKU is gone! How is this supposed to work?
  14. Site URL: https://www.savorblends.com I have a customer who wants to purchase 350 gift cards for employees, but when doing a test purchase, I'm not able to change the quantity or enter a quantity, which will leave my customer with the option of making 350 purchases to get the desired amount needed. Is there a workaround? Does anyone know of a way to make this happen?
  15. Hello to all, I am very frustrated to the fact that sqaurespace doesn’t allow you to sell custom gift cards and use them as payment options like in the same form as how big businesses do it. So I was wondering if it is possible to add a lot of code to my site so that I can creat a gift card and accept it as a payment option? If you want more details and examples please let me know. I hope this makes sense and I hope some designer out there can help me out, because I have been wanting this for so long!!! Thanks!😁
  16. Hi, I believe this template below is Squarespace only option in the customer receiving an email gift? Does anyone know of a way to change the fonts or of any gift card plugins? I'd like to use digital gift cards in my store but this template isn't very professional looking.
  17. Site URL: https://www.juditdayspa.com/gift-cards Hello, I have the "business" plan set up for this website so I can sell electronic gift cards. They are the only product sold in the online store and are to be used in person, in the beauty salon, for a service or a product. I'm trying to figure out how to keep a good track of them. I did a test purchase and the gift recipient only receives the gift card code number in the downloadable pdf. I can look into the orders but I only can view the order number and the buyer info but since the buyer and recipient of the gift card don't match, how can
  18. Any idea of how to change size of this Select box and the text "Value" ? Its a Gift Card showing in a 7.1 site and its very small right now. I have tried some CSS but no luck so far.... Best regards, Jacob
  19. Site URL: https://www.lesfrancaissontgates.com Hello ! I want to work with a seller of gift cards, this can really help me to promote my shop. But for that I need to edit 300 gift cards and send him the codes. People will use this gift card only in my shop. Squarespace explain me its impossible and I'm about to asking if I will not stop to use Squarespace because I don't want to loose this opportunity. Is there someone who can help me ? Thanks a lot !!!! Giulia
  20. Site URL: https://www.voyagerclub.co/gift-cards-buy I am trying to change the site style colour of the drop down menu on the value of a gift card. It is currently white with black writing and I need it to be in our gold branding. I can't find where this is on site styles, so this may need to be coded in. Please help!
  21. We just added a gift card to our website: https://www.81cents.com/gifting We added multiple selections drop down and it looks very ugly and un-styled. How do you style it? Simple styling like change text and color or remove "Value"
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