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CDuMez

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  1. Working with Squarespace Customer Support, we found the answer. The Mailing List search tool does not work with uppercase letters. Searching for "John" will yield no results, while "john" will—even if the subscriber record has it as "John." It's weird, but workable—as long as you remember this quirk every time you search your mailing lists.
  2. In Marketing > Email Campaigns > Mailing Lists, the "Search All” tool is no longer working. It's not a matter of individual emails or opt-in permissions. Not one email address or contact name will appear—including my own. Every search on each of my four mailing lists produces "No results.” I've tried logging out and back in. No luck. It used to work just fine. Now, not at all. The names and addresses are indeed in my Contacts list. Any suggestion?
  3. Is there any way to manually add donors who mail a physical check? I know they can be added to email lists, but I'd like to include them with those who donate online—and have them receive the custom donation response email, among other things. Manually adding them to spreadsheets later doesn't put them into our system on Squarespace.
  4. Recurring donations! Nice addition. That's for 7.1 only...and I'm hoping it will also come to 7.0 sites (or that 8.0 will drop soon, and have the features I need).
  5. A Donation page user option to choose donation frequency (one-time, monthly, etc.) is a charity standard practice. It would be great for Squarespace to add this option, rather than requiring the use of a third party like Donorbox...and chewing up donations with yet another fee.
  6. That's it! The "collection-type-products" did the trick! THANK YOU!
  7. Thanks for responding, Lesum! I already had that code in my site-wide Custom CSS. It works for all pages except for my Store page. If you meant I should add that code to the Store page's Code Injection, when I tried that it just added a 50px black band across the top.
  8. I've successfully used CSS to adjust the banner image height and padding on my website (www.gratefulnation.us). However, that solution doesn't get applied to my Store page for some reason. Any ideas on how to apply the same settings to my Store page? https://www.herocards.us/store Bedford template, 7.0.
  9. Commerce has an option for “Per Order” and “Per Item” pricing. The problem is that if a customer buys a quantity of 1, BOTH of those get applied to that order! So I have Per Order set at $0, Per Item set higher than I normally would (bad for higher quantities). Is there a way to set it for single-item shipping, then another price per item above 1? Example: Coffee mug order of 1 = $5 shipping, each additional mug $2 shipping. Using Per Order $5 and Per Item $2, anyone purchasing 1 coffee mug pays $7 shipping under Squarespace's setup. Printful has "Single Product" and "Additional Product" shipping prices, which is what I'd like to use in my Squarespace store. Squarespace doesn't appear to work this way. Am I missing something?
  10. There seems to be very little control over Squarespace email template design! The header section resizes images to put extra space left and right. So I make the header empty, and use an image section as the top of my email. I'd also like to remove the top margin/padding so my image top aligns with the top of the email. Does anyone know a way to do this? I'm looking to remove the gray space above the email content:
  11. Well, I found my own answer. But it's not a very satisfactory one! Squarespace on iOS arranges products in alphabetical order. It's impractical, but you can rename your products alphabetically to force the order you want. However, if you use numbers, it will sort them as Product 1, Product 10, Product 11… instead of Product 1, Product 2, Product 3… It would be nice if you could drag your most important product to the first slot, and arrange them the same way you can in your online store! Better yet, it would be intuitive if your product gallery in the Squarespace iOS POS tool would just duplicate exactly how you have it in your online store [sigh]! Squarespace Help tells me they're sending my request to the development team. So...it should be a matter of days if not hours before they implement this fix. 😉
  12. I'm using Square + Squarespace POS on iOS. In Commerce > Start New Transaction, the two view options are Grid and List. However, the order of the products shown in either view is not the same as my online store. This is problematic because my products are entitled Card Pack 1, Card Pack 2, Card Pack 3...and so on. The app lists products in a random order: Card Pack 7, 4, 8, 11, 2...etc. So in front of a customer who wants to be on their way, I'm wasting their time by having to hunt around for the Card Packs they've ordered. Is there any way to rearrange the order of products in iOS POS product views? I can't find anything. The settings (gear icons) don't offer much of anything. Save me!
  13. Same here. And for me it's not an issue with Chrome. It's happening in both Chrome and Safari (Mac desktop).
  14. Thank you tuanphan! That works perfectly! If I may presume to aske for more...do you know how I could center and italicize that text via Custom CSS?
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