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  1. Site URL: https://www.pccf.gives/ Hello! I am trying to update the style of the "text" font for the banners on my website. I uploaded the custom font (Design/custom css/manage custom files) but now when i try to change the "text" style to the uploaded font (AmsterdamFour) it is not appearing as an option. Did i do something wrong? I don't want to change my headings for the rest of the site if possible. Thanks in advance!
  2. Site URL: https://helix-sphere-hkac.squarespace.com/ Hello, My banner appears fine on my desktop site, but the mobile view does not resize the banner and it just cuts of the image. Any tips on why this is happening, and how to resolve it? password : anadearmas Thanks in advance sir
  3. Site URL: https://bit.ly/3GARJM5 Can someone please explain why my banner background image suddenly disappears when I add a code injection block for the heading? Never been an issue before. Thank you
  4. My home page image is a photo that has a logo and type overplayed on top. The logo and type are pure white. When I import this image into Squarespace, the logo and type appear light gray. I've tried saving the image as a JPG and PNG – same result. Any ideas?
  5. Site URL: https://piano-rabbit-8ks2.squarespace.com/ Hi there! I'm using an image background on the top panel/banner of my site, however, there seems to be a green background behind it that I can't work out how to remove. As the image I'm using is a gradient and is slightly transparent the green is visible through the image. Please help! Thanks! Site: https://piano-rabbit-8ks2.squarespace.com/ Password: Spring2022
  6. Site URL: http://www.palpable-media.com Please please help: VIDEO BANNERS NOT DISPLAYING AND CUSTOMER SERVICE NOT HELPING Problem: I paid A LOT of money to license expensive video for my site banners. BUT THEY DISAPPEAR in mobile!!! the mobile site displays lots of EMPTY SPACE on mobile where there should be video content This is business critical: Part of our work is events and tech so we need to SHOW the work!! Can someone please please help?? Whenever I contact customer service I get lame excuses, and irrelevant links. I feel like if they cant give me a functional site I want a discount because this is hurting my business!!! We already went over-budget on the website and no clients yet so I cant really afford to spend more to get someone external to fix it.... THANK YOU FOR YOUR SUGGESTIONS!!! p.s. WTF Squarespace? THIS IS NOT A NEW PROBLEM - Stop blaming this on Vimeo, youtube: you clearly cant seem to fix this - Ive seen posts that go back years. This is bad. And your customer service is THE WORST. GoDaddy has the BEST customer service, people who answer the phones and fix problems asap. This whole process has been a nightmare.
  7. Hello, Our banner artwork appears fine on our site when viewing on a computer screen, but the mobile view does not resize the banner and cuts off the bulk the image versus resizing for the mobil platform. Any tips on why this is happening, and how resolve it? We've found that the majority of site visitors use mobile, and don't want to reduce the impact of the image. Thanks in advance.
  8. Site URL: https://www.migrationandmobility.ca/ Hi! I am trying to add a photo like a banner above my site header in 7.1 but can't figure out how to do it in CSS. I'd like it to be consistent across my site like the site header. password to see the site: mobility
  9. Having trouble figuring out how to get my full width banner images to resize on mobile. Looks good on desktop but it doesn’t seem to size down for mobile. I’m using squarespaces 7.1 template. Any help is much appreciated!
  10. Site URL: https://www.jarnanaturbruksgymnasium.se/#oppet-hus-inbjudan Hello, If you first check this site: https://www.jarnanaturbruksgymnasium.se/#oppet-hus-inbjudan When you go to this url then there is an old text appearing.I want to delete the old text but I can't find this old text when I edit?! https://www.jarnanaturbruksgymnasium.se/oppet-hus-inbjudan Anybody who can help me? Thanks I advance, Ronald
  11. Site URL: https://www.amandajamesbridal.com/ I am having a strange issue where the navigation, heading, logo and text are disappearing on pages with a banner image at the top. It reappears when my mouse hoovers over the navigation bar. I have a new launch coming up and want to fix this issue beforehand. Has anyone else been experiencing this?
  12. Site URL: https://sannrobbins.com/test Hi there, On my homepage, I have a bannervideo below my site header. The video is behind the header and being cropped on top. This is for when the header is transparant. I would like the video to start below the banner and not crop the top part. Does anyone know if this is possible? Thank you in advanced! San
  13. Site URL: https://fredfilms.com Hi, My website has a scrolling index/homepage with multiple 'blank' pages nested. I added a banner image to the top page with a text overlay and would like that banner image to randomly load each time someone visits the page. Any help would be greatly appreciated!
  14. Site URL: https://www.highergrowth.ca Banners were showing up perfectly on mobile, but after some website editing do not. This is both the home page and the offerings page.
  15. Site URL: https://www.sweetteahostess.com/products/low-country-boil Hello, I'm trying to add a header image to each category page within a 7.1 shop. Currently, if you add an image it appears across the entire store. I would like each category to have its own image. For example products > low country boil would use one image while products > oyster roast would use a different image. Currently, we achieve this by creating standalone pages using a summary block. But this creates competing pages. Ideally, from an SEO standpoint I would like to avoid this and use the shop pages. But having a distinct hero image on each page is a priority. Appreciate any thoughts.
  16. I current have a Vimeo video added to a banner on my website (added via Page Settings > Media > Video URL). The video looks great on desktop, but on mobile the text is too wide for the mobile screen and so is chopped on each side. Therefore I would like to add some custom code so that on mobile view, a different version of the video that I have produced that is mobile friendly (the text is stacked up more so it can fit the mobile width). I am comfortable with media queries, but am struggling the URL override. I've done some digging around in the html and found this: <iframe id="vimeoplayer" src="XXXXvideoURLXXXXX" style="width: 2112px; height: 1188px; left: -96px; top: -157px;" class="background-video ready"></iframe> Which might be some use? Any help appreciated.
  17. Site URL: https://rabbit-primrose-wsww.squarespace.com/ I've looked at the built in style options and don't see the ability to set color overlay opacity for slides within the Banner Slideshow. Is that correct? And if that isn't a built in option, any thoughts on adding such via CSS? Thanks!
  18. Site URL: https://www.no-frames.com/nf-home Hi, I have some pages with video as a background banner on my site. I am want the video to be aligned top of the page, behind the logo and nav, which is why I am using the background banner....but it only displays and plays on desktop. Brine 7.0
  19. Hi, I want to add a button to my banner in Squarespace Bedford template. I know this is usually done by just adding a link in the page description. But the button I want is coded as it is a pop-up. I have tried to do this by inserting into the header and using position: absolute; to move it down. But I'm not a fan as it just doesn't look right on different screens. Or a way to get the current button to stay in position and inline with the text? Would be grateful if someone could suggest a solution, thanks! It's the button that says: "doe de keuzehulp" https://www.salesmanager.nl/download-landing-page Password: download2022
  20. Site URL: https://www.oldsonmedical.com/ Hi I am struggling with the auto responsiveness of the home page banner on my site for mobile. The text runs over my clients face and she doesn't like it. My client wants to keep the photo there (not replace with a non headshot photo for mobile) but is there any way to bump the banner text above or below the photo with code? I've tried this code below but it just ends up cutting off the entire banner and text with it (second pic). It would be great if the header text + button bumped down into its own blue section below the banner image... @media screen and (max-width:767px) { .homepage #page section:first-child { min-height: 20vh !important; height: 30vh; } }
  21. Site URL: https://www.henryfrakes.co.uk/ Hi there, bit new to this but been working on my site but it has a couple of issues on mobile wondering if anyone could help? The pages have either a landscape hero banner or carousel on mobile but it gets cropped to portrait cutting off most the image on mobile, is there a way to avoid this? I would also ideally like the title of the site to be on two lines rather than one, like Henry Frakes Photography There is also some off-spacing in the menu navigation and really not sure what is causing that? Sorry for so many questions! If anyone could help would be amazing. thanks! henry
  22. Hello, I am working on a website where I need to add a video from Youtube as a Banner. Everything works fine but the quality of the video in the banner is really low and all pixelated. I'd like those to be at least at 720, better at 1080. How can I fix this? This is the video I am embedding: I've tried with this URL: https://www.youtube.com/watch?v=BIIJXp-gumY and with this: https://youtu.be/BIIJXp-gumY Thank you!
  23. Site URL: https://www.acousticautomation.com.au/home Hi all. Really hoping someone can help me. I'm having some difficulties changing the text colour on specific slides of my banner slideshow. https://www.acousticautomation.com.au/home Slide 3 and 5 in particular need changing to a different colour. I tried adding a card which didn't fit all the pages, changing location, etc. I can see plenty of info on changing colour in blocks of text, etc, but I can only get the section ID not the block ID for that slide's text. Can anyone help me at all with this? It seems so damn basic, but I can't figure it out. If at the same time you can get it to auto-transition across the banners - that would be appreciated but not necessary (I know theres code for it shown in search but haven't messed around with it as I am trying to get the font thing sorted first). Thanks all!
  24. Site URL: https://www.ruralstudios.co.uk I have a background video playing on my homepage that looks great on desktop but doesn't work for mobile. I want to have an image instead and have tried the below code (inputting my collection ID and image url) with no joy! Any help much appreciated. Please contact me directly for the site password @media only screen and (max-width: 640px) { #COLLECTIONID{ #page .page-section:nth-of-type(1) { .sqs-video-background { display: none; } .section-background { background: url("IMAGEURL"); background-repeat: no-repeat; background-size: auto 100%; } } } }
  25. Hello Everyone, I have no real experience coding and I want to ensure the image seen on the desktop view is roughly the same size on mobile. How can I do this?
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