hasher22

Site URL: https://onyxhive.com.au Hi guys, With the instgram block carousel design, where is the option to have it like the gallery carousel ? It's showing large, 2 pictures at a time on mine.... How do I change the number of pictures shown at any given time on screen and reduce the size, they are way too big. I would like something the same or similar to the gallery slideshow reel

Thanks! Sitemap to google search console done a few months ago I have requested to 'URL inspection' for "https://onyxhive.com.au/blog" last night and it showed "URL not on Google", I checked it this morning and now state "URL is on Google". Yay! Question: Do I need to 'request indexing' for all my article links? Only /blog is showing up in google. I know it may take a few weeks but does the 'URL inspection or request indexing' looks at all the links within that URL? For example all the article links in my blog to show up in google. Cause right now it's only showing onyxhive.com.au/blog in google and not the articles. Edit: It seems google found my individual blog links and put them in the category "Discovered – currently not indexed". Hmmmmm Thanks

Thank you, it does. Any reason why my blog pages and even /blog is not even showing in Google when I search specifically for my blog with all different keywords? Keywords such as: - onyx hive blog - onyx hive blogs - onyx hive *insert article heading* - onyve hive *insert link keywords* None of them shows up. But searching for my products, about, pictures etc... they all show up as normal in google. This is my robots.txt file but are you able to help me decipher it and see if my /blog is actually blocked?

Bump, I would like to know as well as it's defaulted to off

Site URL: https://onyxhive.com.au/blog Hi, So looking at Ahrefs, all my blog links are blocked from robots.txt. Is this normal? Cause when I googled my blogs, nothing shows. Not even the keywords. I checked the blog SEO settings and nothing is blocked. How do I fix this? Thanks

Ahrefs now showing me I have "Non-canonical page in sitemap" and my score went down -8 points. I never had this error before. The links are from my shop page then sub-categories. For example my main product page is "cakes" then sub-categories are custom cakes, toppers etc..... How do I fix it?

Is there another extension/addon that has the ability for customers to either add to cart (pay online as normal) and another button to be, for example, "cash on delivery" or "in-store cash payment"... etc....

Can you have two separate newsletter blocks and two different target audiences? So one for EDU address and one for non-edu email address? At the moment, I have a discount to anyone who signs up for my newsletter/subscription. But I would like another one for EDU email address only and I can give a higher discount.

Any word?

Site URL: https://onyxhive.com.au Hello, Amex have contacted me regarding to help me grow my business, we do take payment for Amex through Stripe, the thing is, Amex created a merchant ID number for me and the payment needs to go through their payment gateway FIRST THEN stripe. Right now the payment process for a customer is: Add to cart > Pay through stripe integration with Amex > receive order But what Amex told me what needs to happen is: Add to cart > Pay through Amex payment gateway > Amex sends the fees to Stripe > Customer gets receipt The workaround is for a customer makes a phone call and order through me and I make a manual payment through the Amex gateway manually. I called stripe and they advised they can't implement this, can squarespace help me?

Don't think you can, I tried to do this as well. The work around from what I can think of, if your item is $100 and shipping is $10. Apply a product discount to offset the shipping cost. So $10 off the specific product but they will be charged $10 shipping. But the customer still pays $100 at the end of the day This isn't the best solution but yeah.

Bumping... Is there a student discount option or workaround or plugin?

Fixed it by using ::placeholder

Site URL: https://onyxhive.com.au Hello, EDIT: FIXED IT In my footer where to enter the email address, the input field "email address" text is black. I want to change this to white, but the code isn't working even though it works for my other input fields on my website. I just want to change it from black to white. #block-yui_3_17_2_2_1641616579354_14963 input{ color: white; outline: none; } This code DID work but somehow it converted back to black again Fixed it by using ::placeholder #block-yui_3_17_2_2_1641616579354_14963 input::placeholder { color: white; outline: none; }

I agree, shipping is lacking, they only implement "pick up" recently and this feature should not be cause of the pandemic (from what i remember in their update video regarding the update), it should have been a feature from the start with no questions asked. I understand that users (us) can implement "pick up" under delivery for $0.00 as a work-around before the pick-up option was officially implement by squarespace but this shouldn't have happened in the first place.

Site URL: https://onyxhive.com.au I have submitted feedback to Squarespace as SS needs to implement area or postcode shipping rates. I am in Australia and I need flexibility to deliver my products within a distance or postcode with custom shipping rates automatically. For example: Shipping within 5km is free Shipping within 5-10km is 10 dollars Shipping 10km+ is 15 dollars. OR The user (me) manually puts in the postcodes in the back end and the delivery postcode or address the customer enters will determine the shipping price automatically upon checkout. So if I enter postcodes 2000 through to 2050 and a customer enters their delivery address as 2001, then shipping will be X dollars. I don't understand why this isn't implement yet, this is costing me alot of sales and I have seen similar threads too. Please implement this. I have seen smaller hosting websites that has this feature and it's a godsend feature. For a massive platform such as SS, I dont understand why they only implement such limited shipping features.

Thanks, I have emailed Squarespace as well. This is a HUGE HUGE HUGE problem, we are not getting notified they are in an authorisation / uncaptured stage either from Stripe or Squarespace! Squarespace needs to automatically try capture these payments and have the orders go through! I am not willing to check everyday if there's an uncaptured payment in Stripe. This is no way helpful to anyone!

After 6 months with Squarespace, I feeling the limitations too and always continually have to find workarounds which are very not user friendly to the customer.

Site URL: https://onyxhive.com.au Hi, Just wondering if Squarespace will intergrate paypal pay in 4? I couldn't find any info on it. Thanks Dante

Site URL: https://onyxhive.com.au Hey guys, This is the first time that happened to me. I usually don't have any problems getting orders via afterpay but I had a customer that didn't get any order confirmations from my website. This is what happened Customer placed order via Afterpay Stripe marked it as "uncaptured" but the payment went through the customers side through Afterpay I had to go manually log into Stripe to "capture" the payment and have it marked "successful" on my end Squarespace nor Stripe did not notify me that there was a pending / uncaptured payment If the customer did not message me, I would not have known there was an order Even though the payment was "successful", Squarespace did not process the order and is not on my "order" list. Question: How can I prevent "uncaptured" payments happening? Lucky this is the first order and the customer message me, if they didn't then it would have been sitting in my Stripe account as "uncaptured" and the customer would been irate they didn't get their order! Also this is the first time that an order went "uncaptured" through stripe on my end. What is the cause? Can I get an email notification email from stripe or squarespace theres a pending payment to be captured? I have contacted stripe and they said: "Thanks for your patience. In this case, I kindly recommend you to get in touch with our friends at Squarespace, they have the right tools to take a deep look at their integrations, since payments are coming from their end and reaching your Stripe account, they can take a look at their integration and platform" In the FAQ https://support.squarespace.com/hc/en-us/articles/218953057#toc-failed-afterpay-payments It doesn't state anything if we "capture" the payment, what happens after? I have "captured" the payment through Stripe > Succeeded > The order did not process through Squarespace, thus myself nor the customer gets an order notification. It's awkward because I had to message the customer what they ordered.

Hi, The feedback is my opinion from my experience as a graphic, UX/UI designer and a everyday reader to your site. Overall: The website is very good, neat and not too complicated Feedback: Having a captcha when someone subscribes to your mailing list is more of a repeller, most people don't like to sign up for a mailing list, more so not to because there's a captcha. I would remove it but if its safety you're looking for than keep it. Footer links: refund policy and so on.... don't need underlines, also the double spacing between the rows/links is quite separated. Make them closer by pressing SHIFT+ENTER, I assume you just pressed enter? I feel the hero image is too large and the points are too large and spaced out. You can condense them in a row and show icons ontop. For example: PURSUE YOUR PASSION FOR MUSIC YOUR LOGO ICON HERE ICON HERE ICON HERE DJ COURSES & Lessons || ONLINE | WORLDWIDE || IN PERSON | LONDON I feel the "if you're" and "you'll gain" needs to be in a table or cards like this without the image I am not to keen with the brown / dark nude color with the navy colour, to me it doesn't work. But if its your brand colours, stick with it Your internet tab logo is light green / white / light gray? Change it to black Pictures of the PNG headphones and earplugs...... they are next to boxed pictures and doesn't match the picture/image aesthetics. You have this neon, night, vibrant images going on throughout your website which I really like cause it captures who you are and what you offer. But the floating headphones and earplugs is a no, just looks weird and out of place. Something like this would look way better:

I am still waiting for an alternative? This questions can't be that hard to answer?

So..... How do I make sub categories with different title and SEO descriptions?

I guess there's no custom Title and SEO with sub-category pages?

Site URL: https://onyxhive.com.au/cakes/ Hi, I noticed the main category in an inventory shares the same SEO with ALL your subcategory. For example: I have my main store https://onyxhive.com.au/cakes/, but each sub-category: all cakes, toppers, custom cakes: all share the Title and SEO description. How do I edit each sub-category to have their own unique meta title and description?