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  1. Site URL: https://fydoland.com I'm looking to be able to add automatic discounts to specific customers. Is there a way I can do that? For example, in store we offer memberships. Those memberships come with a 10%, 15% or 20% discount on all purchases both in-store and online. Is there a way I can tag those customers (3 groups) and have it automatically apply that 10, 15 or 20% discount ONLY for those customers and without them having to insert a coupon code? Thanks!
  2. I am looking to run a, numbers limited, class on multiple (10) sequential saturdays at a set time (completed) I want the user to have the option to enrol and pay for single / multiple / all weeks. The single and multiple with no discount whereas the purchase all option would receive a discount. Eg £25/ session but £200 for all. I can set up sinlge and multi and that gives decent user experience and sepately i can set up the buy all BUT this sets them up as two different classes at the same time so from the interanl class giver perspective its not clear and obviosly therefore clear opportunity for over capacity purchasing. So how can i add a "buy all" option with discounted purchase price. Thanks in anticipation
  3. Site URL: https://www.essentialseco.ca Hi, i am new to Squarespace e-commerce and am trying to set up a PROMO CODE for a gift with purchase instead of a % or $ off. Does anyone know how to do this?
  4. Hi, I have two questions. The first is based on an assumption. I've seen on a couple of video reviews about Squarespace - that if you let your 14 day trial lapse - they offer you 20% [not the usual 10%] off your first year [or first month if you decide top pay monthly]. Anyone recently let their 14 days trial finish and was this the case? If not any ideas of how to get 20% off without having to pay an expert to teach you or design the page for you? Thanks for any help. The second question is I am looking to buy TWO squarespace pages/websites. One is their basic commerce, and the other is their advanced commerce. If I get the 20% offer... would it be good for opening BOTH those accounts. So it will be for the first year of BOTH squarespace websites? Or does it just work with one - and I will have to set the other one up on a different squarespace account to get a discount? Thanks for any help x
  5. Hi all, I have set up a discount code to go live tomorrow, however I am wanting this to only go to customers who spend X amount at the store. Is there any way I can do this? I have tried to set up an automated email campaign that will send to a segment of customers who spent X amount from tomorrow, however as there is nobody who is in that list yet (due to it starting tomorrow) it won't allow me to schedule (for some reason Squarespace sees this as a regular email campaign and not an automated). There must be a simpler way? Thanks!
  6. Site URL: https://vintanthromodern.com We have a physical storefront and an e-commerce site. We'd like to reflect the discounts we offer in-store on the web. I.e. every first Friday of the month we offer 50% off *one* item but there are certain items mixed into our shop that we DON'T want to be included in the sale. Is there a way to exclude certain items from a discount?
  7. Site URL: https://ocelot-algae-zmaj.squarespace.com/ My client is looking to have a percent discount automatically applied to a customers cart if they buy 2 or more products of any category. Is there a way to do this through the discounts panel that I am missing? Thanks in advance!
  8. Site URL: http://www.listenlearn.ca Building an ecomm site for a client. listenlearn.ca Password: LLC. I just purchased the advanced commerce plan for my client to take advantage of the advanced discount feature. In particular, she is looking to have an automatically triggered discount where you would add 3 items from the "t shirt" category and a $5.00 off discount would apply. Does anyone have insight on how to apply this or
  9. Site URL: https://www.lodestonetrainingandconsulting.com Is there a way to limit discounts so that they are applied only once in an order, even if there are two eligible items? We give a free seminar code to certain students, so the discount is connected to any products in the Seminar category. If our customer uses the code and has more than one seminar in the order, the discount is applied to all Seminars in their order instead of just one. I have tried using a 100% off discount, as well as an Amount Off discount (in the amount of one seat in a Seminar). Setting the Discount for a single product doesn't help because if they purchase more than one seat in the same Seminar, the discount is taken off both seats. I also limit it to one use, but i guess that applies to one order, not one item? Any help, or a viable work-around would be greatly appreciated.
  10. Site URL: https://digitalfamiliescounselling.com.au Hi when my client puts in their discount code to change total to 0 on a digital item, they then must put in an email address to have the link sent to them. This then opens up the full shipping form, which is unnecessary, but it also gives them another option to put in the discount code. Although they have already entered a discount code previously on the right, my client re-entered the discount code in the space below the "Payment & Discounts" tab and the screen went blank when they clicked enter. They then had to refresh the screen and try again to enter their email ect.. and go round again. Some clients They think they need to enter the discount code twice as it also appears above their shipping address...and in the order summary on the right. When entering the discount code initially surely it should be then disabled, to avoid it having been entered twice in both windows? Am I doing something wrong? I either need to tell the clients not to enter the code twice or have one disabled at least.
  11. Site URL: https://www.classicsillustratedbooks.com Hoping someone can help with a work around for combining discounts. We sell books and I'd like to sell a particular category at a discount when a particular purchase level is reached. Currently, there's no way to apply a discount based on "orders over" and "category" at the same time. Thanks for any ideas people can offer.
  12. Site URL: http://www.only4keepers.com Hello, I didn't find out the way to configure the following offer: Buy 1 and get the second at 10% off Buy 2 and get the third one for free Regards MS
  13. Site URL: https://www.botanicary.com Anyone know of an affiliate program that can track coupon codes rather than links in squarespace besides Peach's? I can't afford their $199/month plan that has that capability. I currently have affiliatly and they can track conversions through coupon codes but only for shopify. Thanks for the help!!
  14. Site URL: https://www.homebrewdice.co.uk Hi All, I was wondering what the best method is to offer people a Discount Code for signing up to our Newsletter. We have a Promotional Pop-up that appears upon visiting, and I'd like the incentive of a DC to get them to input. The ideal scenario is as follows: Someone visits the site The pop-up shows, and they input their email In their inbox, is a DC for 10% off their next order It's a single-use DC per customer / created automatically for them with a one-use limit Note: We don't send regular emails, only for big projects we are working on (i.e. a Kickstarter that's coming up), but otherwise the list is untouched. If anyone does something similar, please do let me know, but any advice is hugely appreciated 🙂
  15. Hi there, Having fun with Squarespace 7.1 for the first time. Is there a way to generate a number of unique discount codes in batch? It is important for us to generate unique discount codes for our members. Creating them one by one is looooooooooong. So we're looking for a way to generate them in batches, and ideally export them from Squarespace for easier distribution. Alternatively, we're open to import coupons if this is also possible. Patrick
  16. Ayodele

    Coupon code

    Site URL: https://musiciangeargarage.com Hello, I'm trying to setup a coupon for my store, but I couldn't get it setup to suit my desire functionality. I want to add the coupon to some selected item, and I want to maintain one code, I have tried to create it one by one for each product by squarespace asked me to change the code as it has been used before... How can I use a single coupon for selected products. Thanks
  17. Site URL: https://www.lewisrossignolart.com/ My client wanted me to set up a sale on his site. I set up the sale via "discounts" under "commerce". The sale works once you get to the cart, but the sale price does not display on the category page or the product page. This essentially makes the feature useless as customers won't know items are on sale until they've already decided to buy. That's not how sales work. Squarespace informed me that the only way a sale price will display is if you put it on sale via the "edit product" page. That can't be right, can it? If you had hundreds of products you wanted to put on sale, it would take all day...and the same thing when you wanted to take them off sale. Somebody PLEASE help! Thanks in advance.
  18. Site URL: http://www.enjoysnacks We have started using discount codes in our store for expos and promotional events. I have noticed that customer information (billing information) is missing for those orders whose order total is $0. Apparently, Squarespace thinks that shipping information and billing information is the same thing and that customer information for orders of $0 is not necessary. From a marketing perspective, not collecting the information of people placing orders is questionable. Many of our products are ordered as gifts so the billing and shipping information are different. Also, this means that only one email notification is sent out to just the recipient. This means that the person who placed the order is out of the loop for their order. I'm surprised that no one else has encountered this error. I have never seen an e-commerce system not collect the information of the person placing the order.
  19. Site URL: https://viridianartist.com/buy-art-thursday Hi! I am trying to add some information to the top of my product page. I want to show that if products are purchased on that page, buyers will receive a 10% discount. I do not want to use an "announcement bar", because I don't want this text to be seen on every page. I just want it on one specific page. Is it possible to do this by adding some kind of code? Thanks so much in advance, if this is possible please let me know.
  20. Site URL: https://zingsco.com Our client gets custom rates with FedEx and would like to integrate these custom rates with checkout in real-time. We tried to use Easyship as a 3rd party integration, and they connect Fedex with Squarespace - but Easyship cannot integrate with those custom rates at checkout. Does anybody know how we can make this happen? Is there a 3rd party that can do this? Is there some code we can use? With Easyship, Fedex sees the Squarespace activity in real-time, but there is no way to tell the customer what they should pay, except for the default Squarespace Fedex rates.
  21. Site URL: https://www.naamnom.com/checkout Hi, On the checkout page, the default filler text for the Discount Code is "Discount Code" ... I want to be able to write "Care-Pon Code" . Please Advise! Thank you, Oshri
  22. Hello, I've recently opened up a membership community using the Squarespace Member Area feature. After a few months of testing we have come to a massive road block with regards to how membership fees are processed. We have a few beta members and we would like to offer them a few discounted months after purchasing while they test out the site. As well, in the future we would like them to be able to receive discounted months every time they refer a friend to sign up. What we have discovered: 1) Discount coupons can ONLY be applied at the time of initial member area sign up. There is NO WAY to discount any future monthly purchases or offer any type of referral program. 2) If you ever modify the purchase price of your membership area, it only impacts future purchases. There is NO WAY to modify existing members membership fees. Squarespace support suggested work around was ask our members to cancel their subscription, re-sign up at a reduced rate and then ask them to cancel AGAIN and sign up for a 3rd time at a new full rate!!!! I cannot believe that this is their actual solution. How unprofessional would that be for us to ask members to cancel and re-apply not once but twice. Apparently there is a feature on the Commerce side of SS that you can pause monthly subscriptions to products, however this same function is not available to the member area. I then tried to see if this was something I could manage in Stripe when processing their payments, but it wouldn't work. I would have to still CANCEL all my members in SS and then set them up as reoccurring payments in Stripe. This cannot be because as soon as I cancel them in SS they lose access to the membership area. If anyone has ANY recommendation on how I can get around this it would be greatly appreciated. I assume we will need to find a third party processing work around or move to an alternative platform that can manage things like discount coupons for existing members and allow us to have affiliate benefits.
  23. Site URL: https://skippingstitches.com.au I've been scrolling through the help articles but it seems there aren't many options for effective discounting on Squarespace! I am hoping to offer a 20% discount code to people who are purchasing multiples of the same product - is there any way to use conditional logic / more than one option for discounts? Are their any extensions or plugins that I can use to improve this? Right now my options are 20% off over a certain amount, however this doesn't restrict to the one product or category which means it can be abused easily. The other option is to offer 20% off a specific product, however again people can abuse this by taking 20% off even when only purchasing 1 of the product. Any help would be highly appreciated! Thankyou!
  24. There are a variety of details to consider when setting up your online store, all in service of the ultimate goal: helping your customers find what they’re looking for and complete checkout smoothly. Get a head start by brainstorming tags, categories, and subcategories so customers can quickly find what they are looking for and browse related items. Think early on about which shipping options and potential discount codes might serve you best. These kinds of decisions can have a direct impact on performance. How do you make sure your online store is set up for success? Share in the comments below!
  25. Site URL: https://onyxhive.com.au Hello, Is there an option to give a discount code for 2 or more SELECTED products? I don't want to give a discount code for all products in a category. There is a discount code option for 1 product but where is the option for multiple selected products? For example, I am giving a discount for 1 of my cakes but also the Halal version of my cake. That's 2 cakes but 2 cakes in different categories. I have two separate codes but this isn't ideal. I want them to have the same code.
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