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  1. Site URL: https://www.modowdart.com I've just finished setting up my online shop and have had a few orders. I've connected my business paypal and confirmed the email address and everything, I have emails to the right email address informing me that customers have paid but there's no money in my paypal account. I contacted them and they said there's no transactions on this account but I can see the squarespace fee for selling products has come out so I'm very confused. I can see on my website orders page that the orders have gone through and the customers have fully paid to the correct paypal account but again, absolutely nothing showing up on the paypal. Does anyone know what might be the problem here? Thanks, Megan
  2. Hello all, I'm almost done with my site at which I plan to sell some of my art in digital download form. I've ran into a small problem. Since I can't modify Checkout Page when using Squarespace and I'd like to receive payments using PayPal and credit cards I added a "Pay with PayPal" button under each of the products (I got the button code from PayPal). When I press the button a PayPal window pops up where I can either log in to PayPal and pay using that or continue as guest and use a credit card. Everything so far is smooth and goes through. After the payment info is completed the PayPal window closes and my site displays a little window saying "My Site" thanks you for your purchase, and I can click OK to go back to the site. Here's the problematic part, the customer isn't getting an email with a download link to the purchased file and no confirmation page pops up after purchase with the link to the digital file. In summary I'm receiving the payment without any problems but the customer has no way of downloading the product file. Any help would be greatly appreciated. Jack.
  3. Site URL: https://www.fnt-design.com/payments Hello– I'm trying to set up the following checkout page to work with Paypal: https://www.fnt-design.com/payments I've connected my Paypal business account with Squarespace successfully. Then I'm using this: https://www.paypal.com/buttons/smart (Set Up Your Paypal Checkout Experience) to generate some code. Finally, I am pasting the code into my Squarespace site using a code block. As you can see from the link, the checkout appears correct, but when I try to test it with a credit card payment, it's rejecting every card I try ('We're sorry, but we weren't able to add this card. Try again later or add a different card.') Did I miss a step? Thanks!
  4. Hi guys - I noticed that selecting to pay with PayPal, after the usual log in (into paypal), authorizing the charges (order) on PayPal is not enough to have the order confirmed, but you still need to press "Purchase" or "Confirm Order" once back to check out; is there any way to skip this step? as it's unnecessary, plus I'm sure that few people will think they completed the transaction just accepting the charges on PayPal > therefore not clicking on "confirm order" or "purchase" on Squarespace (with the risk of delaying or even worse losing the order) THANKS
  5. Hi there, We are wanting to pre-sell items while they are still in production. We're trying to set the site & Payment gateways (Stripe and PayPal) up so that we can authorize the payment and capture funds closer to the ship date. Has anyone had success with this on SS? So far we've learned that the Stripe create customer API is not compatible with Squarespace. What about PayPal? Anyone have success with this and want to share how they've done this?
  6. Site URL: http://Bitcoin-Trend-Trader.com I have a custom PayPal button that enables customers to buy subscriptions to my indicators. The CSS code is injecting the button at the very bottom of every footer. I need to resize and re-position this button. I am not have any problems with the functionality of the button, only it size and position. I asked PayPal for support and was informed it was a Squarespace problem. I asked Squarespace for support and was told it was my problem. I went on "Hire an expert," and was told my job was too small to be bothered with. One developer suggested I ask for assistance on this forum. Glad to pay someone for the 30 minutes that will probably take. If you would rather have a free subscription to my technical indicators for trading Bitcoin, I would be glad to provide that to you. Thanks for any help or suggestions, Michael
  7. Hi! Does anyone know or is anyone allowing customers to use the PayPal pay in 3 (there new buy now pay later) product? I had a client wanting to implement the shopify lite buttons just to use Klarna but if the Paypal option is possible on SS then that’s amazing! Thank you!
  8. Site URL: http://www.marcellepanthere.com Hi ! I just add PayPal checkout on my e-store because I want to propose the 4X payment to my customers. But, I would like to put a minimum amount of order to use PayPal (because of the fees) which don't apply on CB payment. (only for paypal) My website is in "Business basic" package. Is it possible ? Many thanks !! Marcelle
  9. Site URL: http://www.navet1804.com I have a client who is a new luxury liquor/alcohol brand. It sounds like we're allowed to build them a website on Squarespace, but it sounds like we may not be able to sell liquor/alcohol through Squarespace's e-commerce platform? Can anyone recommend some 3rd party integration options for where we might be able to conduct online liquor/alcohol sales for this brand? And or a 3rd party website we can link to for alcohol sales from their Squarespace site?
  10. Site URL: http://www.adhdsat.com Hullo! I'm trying to connect PayPal to one of my Squarespace sites. IT IS NOT WORKING. What's happening: I'm clicking Commerce I'm clicking Payments I'm clicking Connect PayPal I'm typing in my PayPal login info I'm seeing "You've successfully authorized Squarespace!" I'm getting a choice — "Go back to Squarespace" or "Continue to PayPal setup" Regardless of which I choose, when I eventually go back to Squarespace, I'm seeing "the rotating circle of death" over where it used to say "Connect PayPal" (image attached) I'm waiting for minutes; it's not going away I'm clicking the "back" button on Squarespace, to go back to the "Commerce" menu I'm clicking "Payments" again, to see if this stuck! I'm discovering it has not: it says "Connect PayPal" as if I had not just done that Repeat, repeat, repeat. No change. The funny thing is, this same problem occurred before, with the same PayPal account, and a different website. We tried it for DAYS, before it randomly worked. I'd love it if, this time, we could just get it to work! Any ideas? Thanks in advance! - brandon
  11. Site URL: https://hypnusrecords.com Is it possible to have payments from sales sent to Paypal once per month, or weekly? At the moment, I pay a lot of money in Paypal fees and the amount of accounting work feels unnecessary. Other services we work with have this feature, and it's very helpful for a small one-man company like me.
  12. We are a nonprofit operating on a shoestring. We do not have an e-commerce. We are a study society with very little traffic. Our membership is less than 100 people. We host monthly webinars for $5 my attendee and membership annual dues which can be paid via our PayPal account or by check. We do not accept credit cards. Can I hyperlink to our charitable PayPal account and will I be charge an additional charge from squarespace? We are at the very beginning trying to determine what our annual fees will be to have squarespace host our .org domain. Thanks
  13. Site URL: http://www.aprilmaclean.com/dance I had a personal SS account and this code wasn't working. I was prompted to upgrade, and am now having a different issue. Any help would be great!
  14. Site URL: https://gatewaynaturepreserve.org/spring-into-art-sale We are hosting a virtual art sale fundraiser for our organization. I used a code to add paypal pay buttons/credit card pay buttons to each item in the store. The payment goes through when someone makes an order but the item is not marked sold, in addition, it doesn't tell me which item was sold just the amount that was paid. Can you please help me solve this issue? Is there something I can add to the code to make it record the sold item as well as specify which item was paid for? This is the code I used, just changed the value to reflect the price of each of the items: <!DOCTYPE html> <html> <head> <meta name="viewport" content="width=device-width, initial-scale=1"> <!-- Ensures optimal rendering on mobile devices. --> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <!-- Optimal Internet Explorer compatibility --> </head> <body> <script src="https://www.paypal.com/sdk/js?client-id=ATxUbt3GpgXOZ362Wh5NhG-hA5DJrXMLwxwvJxuo0TThwiJTuyUUAkpfTb6YYLJ_oJexD_lWAHElcNNL"> // Replace YOUR_CLIENT_ID with your sandbox client ID </script> <div id="paypal-button-container"></div> <!-- Add the checkout buttons, set up the order and approve the order --> <script> paypal.Buttons({ createOrder: function(data, actions) { return actions.order.create({ purchase_units: [{ amount: { value: '0.01' } }] }); }, onApprove: function(data, actions) { return actions.order.capture().then(function(details) { alert('Transaction completed by ' + details.payer.name.given_name); }); } }).render('#paypal-button-container'); // Display payment options on your web page </script> </body> </html>
  15. Site URL: https://www.artsynibs.com/learn/tcb I need some urgent help please, PayPal is basically blocking all purchases now due to a silly glitch of sorts. What happening now: Customer adds items to Cart, clicks on Check Out - No problem Customer fills in Email, and full Shipping Address - No problem Customer chooses PayPal as a Check Out option - No problem PayPal Login Page appears with their default shipping address + payment method - No problem PayPal automatically deletes the "City Field", causing an error. Workaround: Customer needs to go BACK a step and edit their previous step (Shipping Address), adding in their City and clicking Apply, which is not intuitive at all, because: PayPal does NOT indicate where the error is The error is "behind" them in the process, not "in front". Any ideas?
  16. Site URL: https://www.cascadiafootandankle.com We are a medical clinic. We invoice patients their balance due after their insurance finalizes. We would like to accept payments on our website through Stripe but not sure how to do this. Everyone's balance due is different. I would like them to be able to click a button that says PAY HERE, and then enter the amount they are paying with their credit card info. Has anyone else run into this? Is this possible? Do I need a programmer to come in and do something? Thanks in advance!
  17. Testing PayPal checkout on my new site, I can't get the Venmo button to appear. Based on the PayPal documentation, I've done all this on my Venmo account: - Enabled mobile buying in my browser - Turned off PayPal one-touch - Cleared browser cache and cookies I'm still only seeing the PayPal button. Has anyone else run into this, or have more ideas? Many thanks.
  18. Site URL: https://www.coldmolds.com First day with commerce site operational. First order, customer ordered 6 of something but Paypal invoice shows a quantity of 1 (both totals are the same). Anyone know a way for the PayPal invoices to reflect the correct quantity? See screenshot - the order was for 6 molds (6x$25 = $150.00), and the flat rate shipping is $13. So it's right on the ColdMolds website, but the order is getting sent to PayPal as a single charge of $163.00 TIA!
  19. Hi, I have a paypal business account, and my squarespace has been put to a personal account. Is it possible to still add some type of paypal checkout to personal websites on Squarespace for some items being sold? I am looking for alternatives as I sell very few items, and I can't afford the commerce plan here anymore. Thank you for your help.
  20. Can anyone share how you add PayPal to a squarespace website?
  21. Site URL: http://lizphillipstherapy.ca Hi folks, I want to either add a PayPal button or the HTML code in a PayPal button to an existing SS checkout button on my website because I want to charge the customer the transaction fee instead of paying it myself. The PayPal button allows me to do that. But I can't seem to add it or to alter the code on existing buttons. Thank you!
  22. Site URL: https://www.stateshop.art/ Some of my customers have messaged me that PayPal does not work on my website. I went to the payment section under commerce and it says it is connected. I tried disconnecting and connecting again and the problem is still happening. My PayPal account is a business account and is all set up but it just doesn't load when people check out. How do I fix this? I have attached a screenshot of what happens when you click the PayPal button. RPReplay_Final1613954866.MP4
  23. Hello everyone, Can anyone please tell me if I can use the same email address johnsmith@mac.com to set up a separate personal and business account. Or do I have to register a company email for business PayPal? I have a company email but I am deciding against using it as I have been using my personal email with all my banking transactions to this day. Although I have business and I pay my taxes, I do not have a business banking account so I was wondering if it is possible to use my personal banking account to open up a business PayPal account or do I need to open a new business banking account? Please advise what needs to be done. Best regards, K
  24. Hi, Squarespace offers Stripe and PayPal, but I'm not sure which one to choose, or whether to use both. I'm listing products in South African Rands (ZAR). Squarespace's documentation is contradictory about which payment option will work. Their documentation lists ZAR as being compatible only with Stripe, but Stripe's global website doesn't list South Africa as being supported. Their documentation specifically lists ZAR as not being compatible with PayPal, but PayPal's global website has South Africa listed as being supported. Does anyone have any experience with this? Thanks in advance.
  25. Site URL: https://www.eightysixtuned.com/shop Is there any way to integrate PayPal Standard or Advanced Integration? PayPal's Integration allows for acceptance of credit card directly on checkout without requiring logging into PayPal. I feel this may not be possible as this may require usage of PayPal as the shopping cart. If this is the case, is there a way to integrate PayPal as a shopping cart engine? As a consumer as well, at times when shopping from a public network, I would rather pay with credit card directly than utilizing my PayPal account due to privacy concerns. https://www.paypal.com/merchantapps/appcenter/acceptpayments/checkout Standard integration Add PayPal Checkout to your product, cart, and payment pages. When you put PayPal Exclusives upfront on your product and cart pages, you can increase conversion by showing payment options that millions of consumers know and trust. With PayPal Checkout on your payment page, your customers get the flexibility to pay the way they want with PayPal Exclusives, alternative payment methods, and credit and debit cards. Integration Requires coding Recommended for Most businesses Advanced integration Get everything that comes with the standard integration, along with the ability to customize the look, feel, and placement of your debit and credit card payment fields. You can also use our fraud protection tools to set up your own risk tolerance filters. Integration Requires coding Recommended for Businesses that need fully custom credit and debit card field design
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