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Found 14 results

  1. Site URL: https://www.theanthology.net/ Hi there! My site can accept payment method with credit and debit card via the Paypal optional function (see photos). However, the default Paypal button on the checkout page only shows 'Paypal' and it is actually confusing for shoppers because they would assume having a Paypal account is the only way to make payment. I found this link on Paypal which might have provided the coding of 'Smart Buttons' and I wonder if anyone can teach me how to replace the current button, basically to code inject or use custom CSS but for the Checkout Page. I know code injection or use custom CSS can be done on content pages however I don't know if there's a way to modify Checkout page. https://developer.paypal.com/docs/checkout/ https://support.squarespace.com/hc/en-us/articles/206541037 Thank you for your help!
  2. Good day Squarespace community, I would like to know if Trinidad and Tobago is a supported country by Squarespace donations. Trinidad and Tobago is supported by PayPal while it isn't supported on Stripe and PayPal Payments Pro (formerly Website Payments Pro) is only available in the US, UK and Canada. Does this rule out donations for my website or is there another option i can use? Thanks for reading!
  3. Site URL: https://spiritualitynetwork.org/silewn-directed-retreat We use PayPal to take payments for events on our site. I am wondering why a visitor can NOT check out as a Guest with PayPal when you're using an 'Add to Cart' button but you can when you are selling a single item e.g. one choice/one price to an event.
  4. I moved my site from Wordpress to Squarespace earlier this month and love it so far. I correctly connected both my PayPal and Stripe accounts. Stripe isn't having any issues, but PayPal is. I keep getting an error email from them and don't know how to resolve it. Here's what I'm getting: Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing: http://sensibility.com/store/ipn/ If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account. Thank you for your prompt attention to this issue. Thanks, PayPal Would sure appreciate some help in resolving this. Is it perhaps a page left over from my move that I need to delete? Cheers, Jennie
  5. Site URL: https://www.elitespecialtylearning.com/ Hello. I have my PayPal business account successfully connected, but I cannot use PayPal as option for a monthly subscription. Can anybody help me?
  6. Site URL: https://brass-sepia-454p.squarespace.com/ Hi, I'm setting up a Paypal Donation button on my site and I'm wondering if I need to use the Paypal Developer process, or just connect Paypal via Squarespace's system? The Paypal Developer process is: https://developer.paypal.com/docs/checkout/integrate/https://developer.paypal.com/docs/checkout/integrate/ It requires Javascript, and it doesn't seem to be working when I went through the steps. *Also, on Paypal's site it specifically states: PayPal also can’t be used for donations collected using the Donation Block. However, Squarespace clearly has a method to use Paypal for donations. I'm confused! Has anyone attempted to do this? Do I just use Squarespace's system?! Any suggestions, help is appreciated! Many thanks
  7. HI. I would love to insert my own paypal button, not use the squarespace commerce, as they take an additional 3% on top of paypal charges. I need to know how to add, or have someone add the html for me. Please and thanks
  8. hi there i am trying to add a paypal banner to display on my scheduling page. I have followed the first step on the paypal page (linked here) https://www.paypal.com/ppcredit/complete?flow=banner&flfr=wiz&config=style.layout%3Dflex%3A%3Astyle.color%3Dblue%3A%3Astyle.ratio%3D1x4 but I do not know how to do the second step. Any help? This is not my area of expertise at all
  9. Hi there, We are wanting to pre-sell items while they are still in production. We're trying to set the site & Payment gateways (Stripe and PayPal) up so that we can authorize the payment and capture funds closer to the ship date. Has anyone had success with this on SS? So far we've learned that the Stripe create customer API is not compatible with Squarespace. What about PayPal? Anyone have success with this and want to share how they've done this?
  10. I was wondering who sends what. Squarespace or Shipstation when it comes to sending emails about products being shipped/delivered. Also, when it comes to order confirmations, does Squarespace send that to customers or does Stripe/Paypal? Or will customers just be receiving two sets of emails?
  11. Hello, I am trying to add Paypal Credit button to my Shop. My goal is for my customers to have the option to pay using the 6 months interest free payment plan offered by Paypal. I want to replace the PURCHASE button with the Paypal Smart Button. Is there a code I can use to achieve my goal? Thank you for your help! :)
  12. What I want to do is setup a way for people to order flowers from us online, for us to deliver locally. I have a form setup to ask name, what they want in an arrangement, price they want, message they want on the card. I need the customer to be able to fill that information out then pay through paypal.
  13. The user experience for PayPal Standard, which is one of only two payment processing options here on Squarespace, where the user/buyer must 1) have a PayPal account and 2) a popup window to a PP screen is presented to the user, is a very poor and very outdated user experience that significantly reduces conversion. No ecommerce site favors this option, and in some cases, Stripe is not an option. However the seemless UX of the Stripe experience is what would be ideal for PP business users. What can we do to lobby Squarespace to upgrade their PayPal offering to include PayPal Payments Pro? Does anyone know of a hack to enable PayPal Payments Pro on a Squarespace website? Thanks much,Mark
  14. I am creating a new site with the Bedford template for a client and am working on the donation feature. On their old site they have it setup to send an email to the person that makes a donation and would like the same thing on their Squarespace site. I have worked to replicate their old email as much as I can using the Commerce > Customer Notifications section of the admin but have something that I am not able to replicate. At the top of the donation email, my client would like the customer's name and address to be listed. Their name is easy, since it is one of the 4 JSON variables listed here for donation emails: https://support.squarespace.com/hc/en-us/articles/206540797-Commerce-email-notifications However, that leaves street address, city, state and zip. Those are collected in the PayPal form but I don't know how to get them to show up in the donation email. If using the PayPal text fields isn't an option, can I create custom text fields in the "Additional Information" section of the Donation Block edit window that will create custom JSON variables that I can place inside my donation emails? Thank you in advance for any light you can shed on this issue.
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