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Sales tax calculation on Squarespace


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So will Squarespace automatically collect sales taxes for member areas? (I’m in Missouri which has no laws for this.) I want to sell online courses but the taxes are so overly complicated.

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  • 2 weeks later...

SO SO disappointed!! I spent all week dealing with customer service building my boutique with tons of different items, both taxable and non taxable. Squarespace basically ignored the fact they id be screwed when it came time for me to look into organizing sales tax! yay!!!! Today I learned that you cannot do product category specific sales tax! So, say you have a sale in Mass, Vermont, or the other clothing exempt states, that consisted of a flower vase and tee shirt there is no way to tax only on of those items. A HUGE OVER SIGHT that makes it impossible to run a fully legal business that has multiple varieties of goods. so sad because I love Squarespace designs. They just released a beta auto tax but no use to anyone who sells different types of products or services. Also, a fun fact , you need to literally manually enter every state and the tax rate on the back end if you want things proper, and each zip code if you really want things on point. Such a huge oversight and it should be better mentioned before wasting peoples time. 

Currently waiting on line in the chat, since they do not have a phone service, so that I can switch to Shopify. so sad, actually crying as I type this!

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  • 2 weeks later...

Actually I just got an email from them about this exact topic this morning. Here's what it said...


Your commerce clients will soon be able to charge tax on service products in addition to physical products. We’re starting by releasing product-specific tax categories and a Taxes panel UI update to anyone who hasn’t connected the TaxJar extension. Product tax categories will be available to your US-based clients on Commerce Basic and Advanced plans."

I don't know if this helps you.

In the end I decided not to offer my classes through squarespace. I will have them as my mainsite and then use teachable on the landing page when people make a purchase. It's annoying to use both but teachable handles all the sales tax so I don't have to. #winning.

Edited by MrsLydia
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  • 2 weeks later...

Just received this email today regarding what looks like the official extension announcement with tax jar for automatic tax calculation based on address entered in your online store. Wondering if any one has tried this out yet for some feedback...how it working?

squarespace email Taxes.png

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  • 1 month later...

I have a TaxJar account connected and my SS store is calculating taxes automatically, but ONLY in my state. Out of state sales calculate ZERO tax. I thought I could get around this by adding each state's avg tax manually, but SS makes you choose between manual tax rates and automatic tax rates. It WILL NOT DO BOTH. I'm at a loss. This is ridiculous. 

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