TheClimbCollaborative

Thanks all I have contacted the developer and sorted it 🙂

Hi there, I purchased this plugin and have installed it on my site but then customers are unable to add the brush head product or the subscription product to cart, they just receive the error "Unable to add item" and "that item is not available". I have worked out that it is this footer code that is causing it: Is anyone able to please help me with getting this to work? Would it be easier if I left the code installed? I have removed it at the moment so that customers can still purchase.

Hi @paul2009 would this code be added to CSS or Header code?

Never mind I am back up and running! Is everyone else back on??

Have had a lot of designers reaching out to me asking the same! Hoping it will be fixed soon?

@tuanphan are you able to help with this one?

Hi, I need help to make the link of this sticky button open in a new tab? This is the code in the header code injection: <div id="book-me"> <a href="https://bookings8.rmscloud.com/Search/Index/33FF1B3C43400007/1/"><svg class="olark-envelope-icon" width="32" height="32" viewBox="0 0 32 32" aria-hidden="true" focusable="false" role="img" fill="none"><rect x="3" y="7" width="26" height="18" rx="2" stroke="currentcolor" stroke-width="2" stroke-linejoin="round"></rect><path d="M7 11L16 17L25 11" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg> BOOK NOW </a> </div> This is the css: #book-me { position: fixed; top: 50%; right: 0; z-index: 99999; background: #7D7E81; color: white; display: inline-block; font-size: 14px; font-weight: 100; letter-spacing: 0.4em; text-transform: uppercase; font-family: MARIGOLD; writing-mode: vertical-rl; padding: 15px 10px; } #book-me svg { margin-right: 0px; margin-top: 0px; transform: rotate(180); } @media screen and (max-width: 960px) { #book-me svg { margin-right: 0px; margin-top: -10px; margin-bottom: 15px; transform: rotate(90); } #book-me a { padding: 15px 10px; } }

Also looking for an answer to this please?

Hi @paul2009 That makes sense but how come when I purchase through Instagram on other websites I am able to go directly through Afterpay without changing browsers?

Hi, When a customer goes to checkout with Afterpay on mobile on my website it’s asking them to copy and paste the link in a different page and then when they do it takes them back to the start... is there any way that this can be changed so they don’t have to do this and how to make it work?

Hi, I have used the code to change the format of the date for the website user which worked perfectly. Is there any way to change the way it comes through via email in the back end? Website is www.borrowedboutiqueco.com.au

Yes I did, thank you anyway!

Hi @tuanphan I am having the same issue with wanting to remove the main folder on mobile and just have the direct page links. Are you able to help? Website is www.glowlyoralcare.com.au Password: GLOWUP2023 Thanks