mikejosephdesign Posted October 31, 2022 Share Posted October 31, 2022 Color palette is completely blacked out on the editing site and I cannot change it. It does not appear this way on the actual live site, only on when I try to edit. I have multiple sites and they're all doing this. Squarespace just having an issue right now? isabellenicolledesigns 1 Link to comment
Cpaliocha Posted October 31, 2022 Share Posted October 31, 2022 Having the same issue over here too. URL: https://blue-mandolin-zhxk.squarespace.com/config/ Link to comment
nickyvanderveen Posted October 31, 2022 Share Posted October 31, 2022 Complete website went black after I tried to edit a background image... PLEASE HELP! website: https://www.pumptrackschiedam.nl/ Link to comment
stevecirceo Posted October 31, 2022 Share Posted October 31, 2022 Replying to support and follow. I was working in my website this morning ... no problem. Now an hour later I go to edit and black background on everything. So far the browser version looks normal and okay. Not good, because I want to make some edits. eyeconsulting and booc_ca 2 Link to comment
LiveLifeKrafts Posted October 31, 2022 Author Share Posted October 31, 2022 Thank you so much for your response. I'm so worried about my website. How do send a report about this issue? I'm still trying to figure out how to submit a ticket because Squarespace doesn't have an option to call the customer service directly eyeconsulting 1 Link to comment
Blotnick Posted October 31, 2022 Share Posted October 31, 2022 Having the same problem! Link to comment
willellisstudio77 Posted October 31, 2022 Share Posted October 31, 2022 Hey I'm having exactly the same issue so following this thread hopefully it gets resolved soon Link to comment
Ziggy Posted October 31, 2022 Share Posted October 31, 2022 Don't panic, temporary display issues, SQSP working on a fix, keep updated here: https://status.squarespace.com/ nickyvanderveen 1 Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com ☕ Did I help? Buy me a coffee? 🔌 Ghost Squarespace Plugins (Referral link) 📈 SEO Space (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲 SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) Link to comment
Work-With-EM Posted October 31, 2022 Share Posted October 31, 2022 Same here! hopefully fixed soon. Very stressful! Link to comment
Ziggy Posted October 31, 2022 Share Posted October 31, 2022 Keep up to date here: https://status.squarespace.com/ NButler 1 Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com ☕ Did I help? Buy me a coffee? 🔌 Ghost Squarespace Plugins (Referral link) 📈 SEO Space (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲 SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) Link to comment
Bridie Posted October 31, 2022 Share Posted October 31, 2022 Same! Hopefully it's a temp glitch? Link to comment
Ziggy Posted October 31, 2022 Share Posted October 31, 2022 Don't panic, temporary display issues, SQSP working on a fix, keep updated here: https://status.squarespace.com/ isabellenicolledesigns 1 Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com ☕ Did I help? Buy me a coffee? 🔌 Ghost Squarespace Plugins (Referral link) 📈 SEO Space (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲 SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) Link to comment
JohnnyStanley Posted October 31, 2022 Share Posted October 31, 2022 Not sure, have never need to contact support before, I'm just going to leave it to tomorrow and check if it's working again. Very annoying as I create a custom palette with custom themes. Link to comment
PoppyShotts Posted October 31, 2022 Share Posted October 31, 2022 Password: annabel Hi, Please help - for some reason all of the websites I am currently working on have all turned to black - see screenshot attached. When I try to change the colours back to normal, it reverts immediately back to black. Is this a bug? Thank you for your help, Poppy Link to comment
L-THO Posted October 31, 2022 Share Posted October 31, 2022 Just to confirm, we have just noticed the same issue - everything is black on black. Colour palettes are all wrong. Content still looks like it's there, albeit barely visible. Anyone know of a way to notify a real support person - this is a pain! eyeconsulting 1 Link to comment
LiveLifeKrafts Posted October 31, 2022 Author Share Posted October 31, 2022 Thanks! Will check too tomorrow. Link to comment
kristynmelissa Posted October 31, 2022 Share Posted October 31, 2022 Same issue here! https://eastnashholidaybash.squarespace.com/ Link to comment
Cwulf Posted October 31, 2022 Share Posted October 31, 2022 Wonder if it's squarespace-wide? Perhaps it's a halloween prank! I should add that my header has also turned black as well as all text blocks - the only thing still showing on my site are photos. Link to comment
colapres Posted October 31, 2022 Share Posted October 31, 2022 Same here! Y'all let me know if you get any help! booc_ca and eyeconsulting 2 Link to comment
LSS Posted October 31, 2022 Share Posted October 31, 2022 Just to add, same here. I thought it might be an issue with the Palette setting and changed it to the right one. It works until you reload the page. Link to comment
mcusumano Posted October 31, 2022 Share Posted October 31, 2022 I'm having this issue as well. I even went in and tried to reset the design settings, but it went back to black as soon as I saved. Link to comment
JohnnyStanley Posted October 31, 2022 Share Posted October 31, 2022 (edited) I clearly chose an unfortunate day to design a palette, and I'm assuming the chance of it reverting is near zero now that I've fiddled around after it went black. Edited October 31, 2022 by JohnnyStanley Link to comment
ayanuboutique Posted October 31, 2022 Share Posted October 31, 2022 I am also experiencing the Black out and came here for answers :( Link to comment
ThomasPhotoworks Posted October 31, 2022 Share Posted October 31, 2022 I'm having the same issue. I was editing my site last night and everything was fine. This morning, everything went black. Even after changes, when I save everything turns back to black again. Link to comment
jnsk9 Posted October 31, 2022 Share Posted October 31, 2022 Same, since the site design update, everything goes black despite the color pallette you've picked booc_ca and eyeconsulting 2 Link to comment
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