JamieCA Posted October 31, 2022 Share Posted October 31, 2022 (edited) Same. Since the Chat support had 400+ in line when I got on, I'm hoping it's larger than a handful of us. Edited October 31, 2022 by JamieCA Added more detail Link to comment
eliska Posted October 31, 2022 Share Posted October 31, 2022 Same issue here, I've written to the help centre and I'll share what they answer! Link to comment
shoddeson Posted October 31, 2022 Share Posted October 31, 2022 (edited) Same issue for me! gaywater.com Edited October 31, 2022 by shoddeson Link to comment
Godfrey Posted October 31, 2022 Share Posted October 31, 2022 This is ridiculous, I'm having the same issue... can someone from Squarespace please look into fixing this dark overlay issue? theaccountantJD 1 Link to comment
MDSM22 Posted October 31, 2022 Share Posted October 31, 2022 This is also happening to us. Content is there but overlaid with black so hard to see. The only page not affected looks like is the homepage (at least on the front end). How do you submit a request for help? Link to comment
MichaelCort Posted October 31, 2022 Share Posted October 31, 2022 Same here. This is wild. Link to comment
Ludmilla Posted October 31, 2022 Share Posted October 31, 2022 Is there a chat button with squarespace people somewhere? eyeconsulting 1 Link to comment
SharlieCheen Posted October 31, 2022 Share Posted October 31, 2022 Without me touching anything sometime over the last month my site has gone black background which makes it unreadable... and I cannot figure out how to change. I see Site Styles now inside the editor and I can select a different palette and the preview looks correct, but then after I save changes (and it says published) even in the editor I am reverted back to black. Don't think I have any custom code here that would be over-riding. It is a very simple site. Help! Thank you for any tips... -A eyeconsulting 1 Link to comment
kyleb123 Posted October 31, 2022 Share Posted October 31, 2022 The background of my entire site turned black today. I am unable to fix this with Design/Site Style settings. Anyone know how to fix? Link to comment
Godfrey Posted October 31, 2022 Share Posted October 31, 2022 2 minutes ago, SUPdunn said: Same problem. Really frustrating! Now I spent another hour trying to recreate my color palette, which probably means my original one is lost. Did it help recreating your color palette? Link to comment
theaccountantJD Posted October 31, 2022 Share Posted October 31, 2022 I'm having the same problem, let's hope they solve it during this day, this a terrible surprise for users!!! Link to comment
emrelaataglance Posted October 31, 2022 Share Posted October 31, 2022 (edited) I am also having the same issue however, with my website it is also blacked out live! I hope this gets resolved soon! Edited October 31, 2022 by emrelaataglance Link to comment
aleadvtz Posted October 31, 2022 Share Posted October 31, 2022 Same thing happened to me just now. The color palette on version 7.1 turned black and it doesn't change! Tried to create a test site with minimal white theme and it turned black once I opened the editor. Link to comment
writerlayne Posted October 31, 2022 Share Posted October 31, 2022 (edited) Same issue here. writerlayne.com Edited October 31, 2022 by writerlayne Link to comment
nevviegane Posted October 31, 2022 Share Posted October 31, 2022 I have the same issue. Random pages and sections went black... Hopefully it will get resolved soon and all your work will be saved. Link to comment
scoyoh Posted October 31, 2022 Share Posted October 31, 2022 Also happening on my website: scottli.co Link to comment
christyseg Posted October 31, 2022 Share Posted October 31, 2022 im having the same issue as well. must be sitewide? Link to comment
Anemone Posted October 31, 2022 Share Posted October 31, 2022 Same issue on several of my sites! Has Squarespace ever had issues like this in the past? Why weren't we notified? Link to comment
aleadvtz Posted October 31, 2022 Share Posted October 31, 2022 Same thing happened to me just now. The color palette on version 7.1 turned black and it doesn't change! Tried to create a test site with minimal white theme and it turned black once I opened the editor. eyeconsulting 1 Link to comment
MichaelCort Posted October 31, 2022 Share Posted October 31, 2022 Same here -- hoping if it's Squarespace-wide it gets fixed soon. Just sent out a marketing email too 😪 Link to comment
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