Guest Posted June 26, 2020 Share Posted June 26, 2020 Site URL: http://www.juliancubelli.com HELP PLEASE!!! I got on my website today and noticed that all of my spacing was off, i logged into squarespace and found that all of my custom css is gone!!! Is there anyway to recover it? How does that even happen??? I need help please! Link to comment
derricksrandomviews Posted June 26, 2020 Share Posted June 26, 2020 It can happen if you change plans from business to personal, or you had a trial and you chose a personal plan. Link to comment
Guest Posted June 26, 2020 Share Posted June 26, 2020 Hmm well i haven't changed my plan, i'm on a yearly subscription so that cant be it. Link to comment
tuanphan Posted June 26, 2020 Share Posted June 26, 2020 You mean code in Home > Design > Custom CSS? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
Guest Posted June 26, 2020 Share Posted June 26, 2020 Yes there used to be 3-400 lines and now it’s all gone the only thing in there is somethings I added yesterday. Link to comment
paul2009 Posted June 26, 2020 Share Posted June 26, 2020 14 hours ago, jcubell said: all of my custom css is gone!!! I need help please! If you are experiencing difficulties with your site it is always best to get in touch with Squarespace Customer Care. Unlike us, they can logon to your site and troubleshoot issues. You can reach out to them here. About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
HearF Posted February 23, 2022 Share Posted February 23, 2022 Jcubell... did this ever get resolved? Link to comment
tuanphan Posted February 27, 2022 Share Posted February 27, 2022 On 2/23/2022 at 10:20 AM, HearF said: Jcubell... did this ever get resolved? What is your site url? We can check easier Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
yrosario Posted May 10, 2022 Share Posted May 10, 2022 hadealem.com the same thing happened to me, any help would be very appreciated Link to comment
creedon Posted May 10, 2022 Share Posted May 10, 2022 @yrosario I don't know what you had before but I'm seeing some custom CSS. If your Custom CSS is showing nothing it wouldn't hurt to restart your browser/computer. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
yrosario Posted May 10, 2022 Share Posted May 10, 2022 Appreciate the response! I had a backup of some of my CSS which is what's up there now, but there was a lot more that I have no access too Link to comment
wendallgee Posted August 1, 2022 Share Posted August 1, 2022 Site URL: https://www.windandfoglandscapes.com/ I have quite a bit of CSS code that I entered and it suddenly disappeared. The code is still working however. I've logged out, cleared my cache and it's still missing. Has this happened to anyone else? Link to comment
wendallgee Posted August 1, 2022 Share Posted August 1, 2022 This just happened to me and i have had no luck getting it back. Sort of alarming to have your entire CSS disappear. I'm using Chrome, but I've cleared my cache, logged out and back in, tried a completely different browser and it's still gone. Link to comment
tuanphan Posted August 4, 2022 Share Posted August 4, 2022 On 8/2/2022 at 12:32 AM, wendallgee said: This just happened to me and i have had no luck getting it back. Sort of alarming to have your entire CSS disappear. I'm using Chrome, but I've cleared my cache, logged out and back in, tried a completely different browser and it's still gone. Maybe you removed & forgot it. I usually save a copy of all code on site on my pc + Google Drive, just for backup. creedon 1 Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
creedon Posted August 4, 2022 Share Posted August 4, 2022 11 hours ago, tuanphan said: I usually save a copy of all code on site on my pc + Google Drive, just for backup. Some kind of dual record keeping is highly recommended folks! Most of my CSS starts out in a programmers code editor app (regular word processors usually won't cut it), saving a local on disk file. Then I copy that over to the site where needed. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
amba Posted September 13, 2022 Share Posted September 13, 2022 On 8/2/2022 at 4:08 AM, wendallgee said: Site URL: https://www.windandfoglandscapes.com/ I have quite a bit of CSS code that I entered and it suddenly disappeared. The code is still working however. I've logged out, cleared my cache and it's still missing. Has this happened to anyone else? Yup, Same problem here. I had code that I wanted to remove, now its gone but the site is still showing it... Link to comment
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