Hey Squarespace Circle,
I've e-mailed Squarespace many times but haven't gotten an answer this past year. We love our website and the functionality of it, but we are still torn with how subscriptions are run through e-commerce. We are not fans of shopify, we don't like the functionality, but 2020 may have us switch.
This is what we are looking for: our subscription is a special order, so we can't ship them the minute they are ordered. As a solution for now, we will keep them in our shipping queue until it's time to ship. We only ship them monthly, because our business is in specialty coffee, so we have to make sure we order the correct amount of green coffee in order to roast for our subscribers. They get special roasts that are not offered in our daily offerings. What we would like to see in the future is the ability to change our subscribers billing date.
The other thing, will subscribers show up in our stripe account under the subscription panel?
A huge win for us would be if we could set a date/time for when our subscribers could get billed for their subscription (not the day they sign up). That way we wouldn't miss a subscription shipment. This is our number one priority right now.
If anyone from Squarespace or the community has heard of anything like this coming soon, please let me know!