Hey Squarespace Circle,
I've e-mailed Squarespace many times but haven't gotten an answer this past year. We love our website and the functionality of it, but we are still torn with how subscriptions are run through e-commerce. We are not fans of shopify, we don't like the functionality, but 2020 may have us switch.
This is what we are looking for: our subscription is a special order, so we can't ship them the minute they are ordered. As a solution for now, we will keep them in our shipping queue until it's time to ship. We only ship them monthly, because our business is in specialty