Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
Advanced Search
Levitate

Subscription Quantity

Recommended Posts

HI guys, I just noticed that on my e-commerce store non of the subscriptions have a feature to add more than one quantity. This is a huge feature that should be added, my customers can't purchase more than one subscriptions at a time. This is a huge disadvantage., has anyone had any work around ? I can have customer log back in and subscribe again, however once the same dollar amount is added to the credit card it gets declined as the bank figures its a duplicate transaction. Help!!

Share this post


Link to post

I'm with you. I'm new to Squarespace but can't seem to figure out how to get the benefit of a recurring payment through a subscription model AND allow people to order multiples (of different products, not variants) without going through the check-out process more than once. Seems that subscriptions and carts aren't compatible? I'm looking for a plug-in and/or work around, so if anything turns up, I'll let you know. 

Share this post


Link to post

This is a known limitation of subscription products. When a customer clicks Subscribe, they’re taken to Express Checkout, where they confirm the order; they cannot add other products to the order. 
 

You may want to contact Customer Care to raise a feature request regarding this. 

Edited by paul2009

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi, I'm Paul, founder of SF Digital, a specialist company building the features that Squarespace didn't include
I am a Squarespace Developer and Squarespace Circle Leader with a
strong reputation on the Squarespace Forum. I'm trusted by thousands of Squarespace users worldwide, including designers, freelancers, business owners and agencies. My extensions add capabilities to Squarespace websites around the globe. They include the Enquiry Form ExtensionDate Picker Extension and Age Verification ExtensionNeed a custom Squarespace extension? Tell me about the functionality you need. Note that some links in my posts may be affiliate links.

Share this post


Link to post

Being able to purchase multiple subscriptions is really important as the billing process needs to be seamless.  If Squarespace doesn't provide it, are there any third party tools that do?

Share this post


Link to post

Agree... I also need my customers to have the ability to select quantity on subscriptions.
I would also like the ability to have all subscriptions kick off on a set day. For example, a customer can choose once a month or twice a month and all orders would come to me on the first and 15th of the month. 

Share this post


Link to post

PLEASE squarespace get with the times about subscription quantities and more options for customization. Ridiculous I have to create so many of the same product just to increase quantities. 
example; 1 coffee bag subscription = 1 product, 2 coffee bags subscription = another product, ; 3 coffee bag subscription = another product.... you get the idea- ridiculous 

AND not to mention there’s no possibility to add variants like 1 medium roast whole bean + 1 dark roast ground, for example. 
when will this be fixed???? 

Share this post


Link to post

We need this as well! I can see that shopify has this feature - so why are we waiting squarespace ???

Share this post


Link to post

Anyone have an update to this issue? I'm struggling with the same issue. Need to be able to select multiple subscriptions.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...