sruss76
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Jenns_Bowtique reacted to a post in a topic: How do you deal with partially fulfilled orders?
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if it's buy 1 get one half off on 2nd of the same print, you could do a variant -- variant one would be price of 1 print (e.g., $50), and second variant would be for 2 prints with the discount reflected - e.g., $75. if the promotion applies to any print you are selling (provided the price is the same for all your prints), you can create a new product, add the 2 variants, and then put a form in for your customers to specify which prints they want.
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sruss76 reacted to a post in a topic: [Share] Accordion Block: Useful code
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Yes, you should be able to do this. I sell both physical and digital products -- and ship physical products only to US and Canada customers. Customers from all other countries are able to buy my digital products with no issues. They are just prompted for the billing address.
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sruss76 reacted to a post in a topic: What do you wish you'd known before launching your online store?
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sruss76 reacted to a post in a topic: I switched to Shopify. Feedback from a business that sells/delivers locally.
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sruss76 reacted to a post in a topic: Digital Products over 300mb in size. Is there a workaround???
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Manual order creation is one of those essential features that Squarespace simply neglected to include in its commerce features. What I do is send an invoice to the customer with a payment link (Paypal). When I receive their payment, I create a 100% discount code and a free shipping code. Depending on the complexity of the order, I either give the codes to the customer so they can order themselves or I just go ahead and shop for the customer, putting in their email address and address info on checkout and they receive an order confirmation.
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You would have to create 1 product out of the 3 images, put those 3 images in one zip file, then upload the zip.
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unless your client wants their life to be much harder down the road, i strongly suggest you look at a different way to manage their subscription -- like Member Area or MoonClerk. the subscription feature offered by Squarespace is seriously, seriously lacking and it doesn't look like it's going to be improved anytime soon (or at all).
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Adding Squarespace's search function to my store was a huge mistake and I got more complaints about it than anything else -- my customers couldn't find what they're looking for and I'm pretty sure I've lost sales because of it. Finally got down and installed Google's programmable search and voila -- my customers are getting search results when they search my store. I'm not holding any hope that this Squarespace search issue will ever get fixed.
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Item specific shipping options
sruss76 replied to SurvivalTechniqiues's topic in Setting up your store
there's really nothing "advanced" in SQSP's "advanced shipping". you can't even set a shipping rate per product. Shopify and Ecwid are a much better option for advanced shipping. -
well, why not just put in the size, color, etc. in the product description if you only have one of a particular product?
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sruss76 reacted to a post in a topic: 7.1 Duplicating or Saving Sections
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Unless Squarespace gets its act together with regards to its subscription features, it's best to move to a new subscription platform. MoonClerk, for one, will let customers update their addresses and such, as well as let you change subscription frequencies, pause subscriptions, etc. I have been using them since November 2020 for my subscription products after reading up on the limitations of using Squarespace's subscriptions features and anticipating doing so would only give me headaches.
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go to https://www.google.com/adsense/start/ and read up on how to get started. there is a link at the bottom too for you to contact an expert for specific help.
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sruss76 reacted to a post in a topic: Afterpay/Stripe Payment went into "uncaptured"
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sruss76 reacted to a post in a topic: What do you wish you'd known before launching your online store?
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sruss76 reacted to a post in a topic: What do you wish you'd known before launching your online store?
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sruss76 reacted to a post in a topic: What do you wish you'd known before launching your online store?
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if it's a prize code, i limit the number of uses to 1. i also include the name of the winner/recipient in the discount code so it would be pretty obvious if someone else used it. i've only had it happen once when someone passed their prize code to someone else (despite my specifying in my store and blog that prize codes cannot be passed to another person). i simply voided their order and didn't re-issue the code.
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well, i know that when i order from online stores, the email confirmation/receipt i get usually includes my billing and shipping info. that is what i mean by standard practice. in any case, if you go into your Squarespace account to edit email templates, you won't be able to edit the part the has the customer info for the order confirmation email that is sent out to people who buy from you. this part has the billing and shipping info - name, address, phone number (if you require this) the works.
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this feature appeared on my account a couple of weeks ago and although i use USPS to ship orders, stamps.com rates are still way cheaper than the rates from inside SQSP. what would have been a useful feature (at least for me) is if they included a memo feature for when refunding customers (e.g., for shipping excess, etc.), as well as a way to add to an existing order when customers want to add more to their order, and better yet...a manual order creation feature for customers who pay off-site. SQSP doesn't take a cut/commission on sales made on Advanced Commerce accounts so i don't understand why the last two features don't exist when it does on other platforms.